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Pivot Homes

Pivot Homes

 Verified
Pivot Homes
4.5

14 reviews

Positive vs Negative
86%14%
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Build Stage
  • Pre-Construction
  •  · 
  • Post-Construction
Customer Service
4.7
Site Admin ?
5.0
Timeliness
4.8
Structural Integrity
5.0
Plumbing & Waterproofing
4.9
Electrical & Lighting
4.9
Flooring
4.7
Transparency ?
4.5
14 reviews
Miena and Colin Hooke
Miena and Colin Hooke
  Verified

We found the entire Pivot company to be extremely easy to deal with, approachable and professional. They listened to our needs, adapted, suggested and implemented our design. Communication was excellent- our supervisor Matt B was well organised and very friendly and helpful-there was hardly a day when some tradie wasn't there. The builders were… Read more ·  1

terrific- keeping the site clean and doing a great job. Chloe was extremely helpful and we thank her daily for THAT window! Any queries we had were quickly answered, Matt C keeping us in the loop re prices. His attention to detail was incredible. We love our house and would (and do) recommend this company if you are planning to build.

Rod M.
Rod M.VIC
  Verified

Surf Coast Beach House – We thought Pivot's whole approach was very professional, with an easy-going and competent work team. The house build progressed smoothly throughout 2020, even considering the challenges of covid, with the supervisors readily available to assist with any design aspects and resolve any matters that arose. The quality of their display and capability… Read more

of their design team gave us great confidence in them being able to deliver a beach house that would do justice to the position of the block overlooking Jan Juc

Considering this entire design & build was done whilst we were living interstate, Pivot did a terrific job in making the whole experience smooth and trouble-free, culminating in our stylish new Pivot home with a stunning view.

We'd highly recommend consideration of Pivot Homes for your new custom home project

Des Gorman
Des GormanVIC
  Verified

An Excellent Build – From the moment we met with the professionals at PIVOT HOMES we knew that this was the company that we wanted to build our new home. We had not been involved in building from scratch before so we were delighted to discover that the designers began with a clean slate and listened very carefully to our wants and needs. We co-designed the house with… Read more

attention to detail prompted by the professionals at PIVOT who were very willing to modify, create solutions and improve on initial plans with us. Communication from the company was always timely and informative and we were confident that any changes we sought or problems we identified would always be taken seriously and actioned in a timely manner. Our site supervisor, Ken, was well organised and very knowledgeable and very responsive to us as the clients. He clearly worked well with the various teams he used to construct the house and communicated his high expectations to the various trades people. The quality of the work achieved was of an exceptional standard and we are delighted with the finished product. We now enjoy a superb home that suits our lifestyle perfectly. We would highly recommend PIVOT HOMES for their expertise in designing, constructing and finishing a wonderful home.

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Leo F.
Leo F.VIC2 posts
  Verified

Our New Home on the Bellarine – My wife and I purchased an older home in Barwon Heads in 2010 and used it on a part time basis for a number of years. Eventually we decided to upgrade our weekend home and relocate from Melbourne. After spending a number of months looking at the possibility of renovating our home at Barwon Heads we finally decided that we didn't want to continue… Read more

to compromise the final result on an ever increasing budget so we took another tack. We looked at a number of display homes and talked to local residents about local builders. Eventually we found Pivot Homes, a local custom home builder that demonstrated the quality and services that we were looking for. My wife and I have worked in the design and construction industry on a range of projects for a number of years and worked with Pivot Homes on the design and subsequent construction of our home. During the process we enjoyed interacting with Pivot Homes staff including Directors, designers, administrative and site supervisory staff. We are delighted with our new house and are happy to recommend Pivot Homes to anyone looking to build their dream home.

Michael Tilley
Michael TilleyVIC
  Verified

Excellent result for our new holiday home – Our project was extremely well managed and the workmanship was also excellent.Any issues we had were promptly and well handled.The final cost was on budget and all overs were extras we requested.I would use Pivot again if I build again. Their display homes give a good indication of the quality of the finished homes . Show details

lily h.
lily h.2 posts
  Verified

Terrible – At the interview, they will tell you how well they can achieve your house with your budget and show you few houses that they build in the past that is in the price range. However after you pay the deposit and excited to start the planning journey, the design they make can over budget 500k+ so that you been force to change the design or reduce your… Read more

expectation even though you have a clear floorplan and design to show them what you want before hand. It is either false advertising or advice and lead customers into a way that they have to compromise. Do NOT trust what they say at the beginning.

Pivot Homes
Pivot Homes    

Hi Lily, We don't have a record of a client with… Read more (+2 replies)

Alison
AlisonVIC
  Verified
Electrical & Lighting
Flooring
Transparency

Quality all the way – We are thrilled with the design and quality construction of our new home. Our build was complicated as it also involved a subdivision but the Pivot team were able to oversee this and guide us through the process. Once construction started, it progressed smoothly with the focus on a quality product. When they arose, issues were dealt with… Read more ·  1

effectively in a fair and reasonable manner. Pivot is not a budget builder but the end result reflects the cost.

Heidi
HeidiVIC
  Verified

Great customer service and design options – Peter Hall was accommodating and assisting in the design phase. Always maintained lines of communication and honesty around cost. Design product was in line with expectations and easy to engage with. Recommend you check out their display homes to get a good feel of the finished product and different options. Show details

Nick - Surfcoast Vic
Nick - Surfcoast Vic
  Verified

Pivot Homes - Exceptional Custom Designed Home on Challenging Steep Slope – Steep slope from front to back and left to right and some challenging town planning issues to navigate...What price the daily double ? Not only did Pivot build us an absolute quality custom home they were experts in managing the challenges our build had as per the above. Pivot delivered on every aspect of our brief and handed over a sensational home to us. Highly recommended. Show details ·  1

Liz
LizVIC4 posts
  Verified

Excellence in design, quality construction and communication – My original home was built by Pivot in 2006, and 4-5 years ago I requested them to do an extension (which ended up being a separate small house linked by an alfresco area. While I had a rough idea of what I wanted, the design team turned the original concept into a very tasteful and well designed "extension". Pivot undertakes quality construction… Read more

and we were delighted with the final product. Throughout the process, the various people we dealt with (according to stage of the process) were courteous, helpful and thorough.

Whitelegs
WhitelegsVIC12 posts
  Verified

Pivot Homes from Concept to Completion - Outstanding – Everyone at Pivot Homes played their part in ensuring we had a very enjoyable design & building experience throughout. “They really got us”. We were amazed at how quickly Pivot’s designer turned our thoughts and ideas into a concept that was close to perfect for us first up, loved the time we spent with Pivot’s interior designer, who’s advice &… Read more

suggestions were invaluable and our supervisor’s communication, organisational skills and attention to detail were outstanding.

Our beautiful coastal home is everything we could have wished for and more.

Melissa and Shaun Ryan
Melissa and Shaun RyanVIC
  Verified

A home that is superb in design & quality – We had great confidence in Pivot Homes delivering us a fantastic home from day 1, as we thought the quality of their display was stunning and their staff all treated us with great respect, listened to our ideas intently & provided great guidance to us throughout the design & construction process. Our supervisor was fantastic to deal with,… Read more

ensuring the build was very enjoyable from start to completion and we have a home that is superb in design & quality, that we absolutely love

Greg M.
Greg M.2 posts
  Verified

Delight to deal with – Pivot homes was great from Go to Whoa, They helped us with design,Layout and positioning on our acreage block. The workmanship is of high quality and even when we requested changes during the build they had no issues in making them.The building supervisors made things run smoothly and were very proactive making it hassle free for us. The Pivot… Read more

team members were all very accommodating and approachable which gave us peace of mind throughout the whole process.

Gavin
Gavin3 posts
  Verified

Don't build with them – Having made the bad choice of building with them, nearly three years after moving in we are still waiting on them to FINISH our house internally. We have had design failures from day one and now dealing with external cladding problems. We are trying to get our external cladding repaired to the same standard as our specifications but they so far… Read more

refuse to and currently will not answer our correspondence - emails or phones calls.

Our external cladding stared failing within a month of moving in.

Gavin
Gavin   

I cannot recommend Pivot Homes. It is the third custom home I have had built and they are by far… Read more

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