Place Estate Agents

Useless rental service – Rental agent has favourite maintenance contractors who then never return to complete when requested, then pushes other contractors at twice the price they should be. Rental agent takes 7 days to respond to my emails and text messages despite there being an urgent plumbing issue affecting tenant and neighbours. Show details

Place Newmarket subpar communication and refuse to help – Absolutely disgusted with the fact this real estate refuse to act on any complaints I make about our neighbours doing things to affect our day to day living. They want us to tell them when the downstairs neighbours are doing anything wrong yet when I tell them they either ignore it or make excuses. On top of this, the water quality is horrid and… Read more

the unit is falling apart and yet they refuse to do anything about it. Absolute joke of a real estate. Stay away from them if you can.

Great customer service – Lisa and Matthew have been simply outstanding to deal with. Their levels of customer service are magnificent. I would have no hesitation in recommending them as 5 star property managers

Excellent Service from Megan - Place Bulimba – We have worked alongside Place Estate Agents Bulimba for quite some time now and always find Megan Reaburn to be very efficient, prompt and communication is always easy and pleasant. Highly recommended.

Great rental management team – As a tenant for many years, this real estate agency has been one of the best. They have been responsive to any problems and professional in all matters. I would highly recommend renting through them

Will never darken this agent's doorway – During my recent search for a rental in Brisbane, Place Estate Agents ( both Bulimba and New Farm offices) stood out for all the wrong reasons. Primarily, the issue is zero communication - they're happy for you to apply for a property, but don't expect them ever to return your call or give you an update or a reason why they just declined your… Read more

application via automated email. What made them stand out negatively was the contrast compared to other agents working in the same area - brilliant and friendly service from Living Here Cush Partners in New Farm , Ray White Ascot and Remax Morningside. The arrogant folks at Place Estate Agents don't seem to understand that they have now lost both myself and my daughter as potential customers forever. For example, I'll be looking to purchase an investment property later this year - I will never use Place Estate Agents to sell or rent my property. As a relative newcomer to Brisbane, the last few months have been a definite eye-opener as to who's good and bad regarding real estate agents in Brisbane.

Very poor communication and customer service – Ever since this real estate took over from the previous one which were fabulous there has been nothing but bad communication empathy customer service. It’s not just one person it’s the company. It costs nothing to be nice but they are only interested when they do answer to facts. People need compassion empathy and treated like they are respected not like they are nothing. It’s sad I couldn’t recommend this company to anyone. Show details

Buyer Beware!!! – Dominic Kinnane did not fill out 2 contracts correctly for the same property. (Why2 contracts ask Dom) He makes promises he doesn’t keep. He has loads of advice “Don’t pay for BC or building to save you money!” February 2023 and all agents “should” know about the smoke alarm laws, I was taken to Qcat because the seller thought I ripped him off… Read more

$1600 for no smoke alarms and yes I had bought this up with Dominic but obviously he knew better. I edited this because my reviews are being removed.

Misleading description – House listed as having a garage which it doesn't...Contacted the business regarding this but was ignored... https://m.realestate.com.au/property-house-qld-nundah-141452272

Don't rent your property with these jokers – Rented my 3 Bed newbuild townhouse and there were useless from day one. - Failed to inform me the tenant short payed the rent for over 6 months and they short payed from 3 weeks into the tenancy. They left 5,500 AUD of debt - Then they Failed to register the debt with the deposit holding entity so the tenant was refunded their money and I was… Read more

left to negotiate with them and out of pocket 1k AUD - Failed to register parts missing in my kitchen checkout which still have yet to be fixed - Failed to fix our expensive SMEG microwave and instead ripped out the entire buld in unit, checked the almost new SMEG and put in some cheap Panasonic from Cash converters. Honestly, absolute jokers. All they had to do is get a decent tenant, collect the rent and look after the property, they did none of the above.

Avoid if Selling – We made the mistake of selling our Bardon property with Place. The agent pressured us to sell with the first offer to get his commission. He initially sold himself as working for us and trying to get the best price, but in reality, he was just after a quick sale with minimal input. After the contract was signed, he made himself unavailable after… Read more

that. Also they broke one of our keys, rarely returned our calls and requests.

My wife had a request from him just before Xmas, and he seemed more interested in his holiday than helping.

Leading up to settlement there was no communication from them. We had an issue with our garage door just before settlement, and didn’t get a response.

Really really disappointed from a guy that promised so much, but was just a stereotypical dodgy sales person.

Never Let Them Lease or Manage Your Property – I purchased a hone Place had leased/managed. The house was inspected by their Property Manager just days before settlement. It was filthy, faulty and completely unacceptable. I went to great lengths to get the person responsible fir this on the phone. She agreed the house was not left in acceptable condition, yet did nothing about it. Inside and… Read more

outside was filthy, not even vacuumed with long grass, weeds overgrown and rubbish, homewares and esky plus more left out the front with overflowing bins. Even the kitchen tap was broken. Obviously the tenants lacked Baruch hygiene but Place did nothing about it. Their lack of care, responsibility and ownership of issues from their lack of property management was overwhelming. I would never trust my property to this incompetent agency to “manage” let alone care about for money. Pathetic.

Extremely poor service – I made the expensive mistake of listing my property for sale with this agency. The photography was so amateurish it looked like they did it themselves and they behaved in a really careless way in my home during open for inspections (including leaving a door unlocked when they left). They didn't respond to my communications for sometimes days at a… Read more

time. As soon as they got the listing they used every price conditioning technique known to man to try to get me to dramatically drop the price, and did this in a really rude bullying fashion. The only strategy they seemed to have involved me spending a fortune on advertising and dropping the price. Sloppy, unprofessional service. Avoid this business. Also, I have since become aware that Place New Farm have sold numerous properties twice within a very short timeframe, with the second sale being at a much higher price than the first. Someone should be looking into whether there is a scam going on.

Worst real estate agency ever – When we first moved in they were super friendly and professional by the time we settled down they started to show their real face very unprofessional always late in responding to our emails and calls basically took almost 6 to 12 months to address any maintenance issues one nevertheless has been addressed and never even mentioned We made various… Read more

complaints but not even an apology They always present friendly and supportive in their communication with emails but never respond to calls and everything you say they just ignore They are jus wants your money and all. Don’t care about anything else Never ever again in my whole life

Getting screwed – The exit report hits what is to be cleaned. If u get them, they take % bond but don't want it and shows up on next entry notice report. Con artist

Do not use for property management – Their property management capability ends at fee collection.... They have managed an apartment in our small building for 18 months. In that time they have established a very poor reputation across the owners in the building. Their 2 sets of tenants in that period have destroyed ther owners property, created nuisance and flagrant disregard of… Read more

by-laws. Numerous complaints fall on deaf ears and the revolving door of staff in the office ensures there is no real problem solving. In emergency situations they take hours to respond and clearly seek to collect fees for minimal effort. Their latest tenants have twice caused serious flooding damage to lower apartments through negligence without any form of reasonable followup or management. In speaking to the manager there is no sense they can or will protect their client's asset and have no interest in management of the tenants or tenancy. I have never used Place to buy or sell a property but if the values and management model they apply to property management is across their while business I would not touch them.

Wouldn’t rent through this agency again – Very poor communication. Unwilling to be upfront with requests. When I did the clean to move out, someone else who I’ve never met went and inspected the house without taking the original entry report in and told me I had to go back and fix things when in fact they were broken and reported on the entry report. Very poor excuse for a professional… Read more

agency. I’ve had in writing confirmation about the bond being returned. It’s now been three weeks and no response to my email about if the bond has been released on their end. It’s like they are avoiding the whole situation. Just some acknowledgment would have been enough for me to not submit this complaint. Be better

Ignore tenant rights – Agent Mikaela forced my family to leave our property whilst in covid quarantine for an Open House. We informed Place we were under restrictions . This was of no consequence to the Place as they wanted a sale regardless. No written apology given. Poor excuses.

Terrible communications - will refund only part of your bond even if your place is neat! – We were tenants for few years in Kangaroo Point with Place. The moment we started to face issues with a neighbour, the real estate backed off and never provided any kind of support. We vacated the property on a Friday at 5pm. The day after at 10 am, they organized a rental inspection, prior to the vacate inspection, with random people walking… Read more

with their shoes on inside the property. Although we directly asked the property manager that we wished to be present during the vacate inspection, they obviously ignored our request. They kept an unreasonable amount of our bond (about a week of rent!) for a place that we vacated in a very similar condition to the entry report with minor wears and tears due to few years of living in the property. Even worse, they sent half of the remaining bond to the wrong person (not on the lease for the past 2 years), and they haven't done anything to fix it, while it belongs to their duty of care. Now that I'm looking for another rental property, I avoid any listing with these amateurs.

Place Annerley - Useless Property Managers – Place Annerley is managing a property in Dinmore St Moorooka. The tenants are absolutely out of control. They fight regularly, inside and outside the house as well abusing the neighbours. There are always cars coming and going day and night for short periods of time (ie dealing) and the police have attended this property multiple times. To my… Read more

knowledge, Place realty has done nothing. If you value your property I highly recommend you choose a different agent. There are many others in the area.

Really terrible and dishonest rental property agent practices - as per other reviews do not rent from these agents! – We have a long story however, the agent has acted dishonestly and do not deliver as they have agreed. They only care about owners even if they are not within boundaries of tenancy legislation. In the end they were greedy and very unprofessional - it is like no one is keeping track of their behaviour and performance. In a downturn this will be… Read more

detrimental to the business.

Update: An East Brisbane agent (placed us with a Bulimba property - very similar issues to below reviews in same area) defamed myself and have no empathy. There needs to be a independent body regulating the issues with these type of agencies.

Experience selling the property through eplace – The experience selling the property through eplace was awful. Our agent stated a significantly higher potential selling price without showing us any research beforehand he overestimated the repairs needed and did not ensure that the property was fit and ready for an auction. His first open house was done on the day of the auction.

Inexcusable – The lack of professionalism I encountered from two staff members at Place Real Estate in Bulimba (Matthew and Lisa) has been an absolute joke. On inspection day, while waiting for the agent Matthew, he explained that they could not find the keys to the property and asked me to return on Saturday. We were contacted by real estate manager Lisa… Read more

Perruzza, who left a message as she requested further details that we sent through pertaining to an application. After promptly calling back, the receptionist told us she would have her return my call. After a second call to the agency, I'm still awaiting a reply. I cannot fathom the behavior of this business. I'm at such a loss for words.

I would give less than 1 star if I could – Communications terrible. They organise home opens even without having received written permission (I had four home opens arranged for one week until I reminded them about the clause of 'quiet enjoyment') Left the property at the end of my lease and over a month later I still haven't received the signed exit report back.

Incompetent and unprofessional – As a tenant, I cannot even give 1 star to this agency. Worst communication, he property manager have pick up calls and delays returning emails. Inconsistent information. They refund money die to an "internal error" then bill you again. An absolute joke.

Best Ever – Have had a few interactiuons with Deb Macguire. Place real estate. She is without doubt the best agent I have ever dealt with. Ihave never felt that I had an honest real estate agent prior to this. She spent months finding the perfect house for me and worked hard to find it. Total Legenend Anthony

Harcourts Keilor East – Vendors beware of this real estate agency. Promises the world and chases your business, then delivers zero. Charges through the nose for advertising fees. Says he had an offer for our home and never saw it in writing. Only to find out the prospective buyer had bought a property for $40k more elsewhere. Saw Basil twice after the property passed in… Read more

on the auction day and sent his inexperienced offsider after he had signed us up. (Didnt know land size, age of home or the ceiling height.....) On one day, the excuse for not having an open inspection was he was taking the Saturday off. On another open inspection date, they ran out of signs and flags.... Totally gave up on the property after the auction, then wouldn't even come to a compromise at the end, when it came to advertising costs.

Blue Moon Property- Sippy Downs – Blue moon are terrible property managers who can’t manager. Lawns never mowed by tenants and the place stunk that bad we could smell it from the main road. When the lease ended the place was left filfthy, yard not done, rust marks on tiles and floor coverings had stab marks. House had to be painted as it stunk, new floor coverings, six weeks to… Read more

clean and re do gardens. The owner was very rude. I wrote a review on FB and it was removed. A lady who works for Bluemoon in Nambour then inboxed me of FB, then inboxed my friends staying I was a liar. Stalking. Don’t use them - your property will be destroyed.

A truly terrible real estate – My girlfriend's place is rented out through Place Bulimba, and they are the worst real estate agency I've ever heard of. They decided to start charging for extra things mid lease without getting approval from both parties, and don't have any communication. The carpet wasn't installed properly in the house, and as such it has started to come up,… Read more

and even though literally dozens of emails have been sent to Place over the past couple of years, the closest they've ever gotten to actually fixing it is to saying that they'll get someone out to organise it, yet haven't even started that yet. Also, during the 2 years that this email communication has been going on for, they have lost the conversation MULTIPLE times, then claiming they never said anything, even though written proof was still available - this happened multiple times. Also the agent is never actually in the office - even though, once again, multiple times when the agent has sent an email, if you try calling 2 seconds later, you've always just missed her. Absolutely terrible real estate - I wouldn't want my worst enemies to be renting through them, and if you find a house rented through them, stay away!

Rental experience poor – I have experienced both sides of renting, owning a unit and renting it and renting from Place Graceville. Both times have lead me to write this negative review. I had to pay $135 locksmith fee for a lost key. I believe it is their responsablity to keep a second key and therefore the cost of replacement, $10 max. When our property was rented… Read more

through them, it was returned in poor condition leaving us to pay to fix things.

Couldn't win either way. Won't be going near them again and telling other people involved in either side of renting, not to either.

And yet their office looks so professional.

Very Unprofessional and Uncaring – Recently Leased a property for 1 year through AE Gibson was told that the property would be professionally cleaned and would be ready when we move in. When we moved in on July 5th, we were shocked to see the appalling condition it was in. The carpet was not only messy, it was unhygienic and caused allergic reactions. There were Cobwebs everywhere,… Read more

and garbage lying around in some of the places. Asked them for a response, they said the house seems to be good and hence won't do anything about it. Really disappointed.

Place Ascot – like cockroaches in your home – Letting them in is like letting cockroaches into your home. They say one thing but do another and it’s not in your favour. They can not be trusted and in fact blatantly deceptively lie. They’ve got a smart superior smug attitude with comments like “Your just a Tenant” They hide behind the RTA forms so they can slime their way into the home… Read more

that you’re

paying top dollars for. Don’t complain about them because they will then try and turn it on you.

I have never been through more grief in a decade, than with these Rude, Incompetent

Nasty Lying People from Place Ascot.

If you ever want a woefully bad disruptive lifestyle -Rent through Place Ascot

Nundah Place Estate Agents – I rented an apartment with Place Nundah for over 3 years. My experience was so bad. We have two real estate agents over the course of the 3 years and they were unprofessional and just downright rude. They lost important documents, hung up on me and cleaning/service companies that i organised to call them, missed inspections, did not get things fixed at the apartment for over 12 months after notifying them constantly. Not worth the hassle.

BE VERY CAREFUL – Signed a 12 month lease in a large Queenslander that was strangely split down the middle with another ‘home’ living right above us; they have to walk on your “private” (not private) porch to access. You hear every single step made in the house about you. Guess what? The house shakes from side to side considerably (to the point of the glass sliding… Read more

doors shaking) when people are walking or moving above you. Now BELLE PROPERTY PADDINGTON – BE CAREFUL!!!! We are a young professional couple in our 30’s, worked full time, paid rent on time, kept the house immaculate. HERE WERE OUR EXPERIENCES WITH BELLE PROPERTY PADDINGTON 1) every single weekend and during the week we had inspections by the public as they were trying to sell the house! 2) The rental property came with electricity included (bonus, that’s why we took the place). An email came; advised electricians are coming. Another email came; telling us we are now paying for electricity as individual meters had been installed. I had to call RTA, read our contract, read legislation and tell them we are NOT paying as per our contract. BELLE property knowingly tried to breach contract (THIS IS AGAINST THE LAW) 3) we had an internet line, connected dodo and guess what? All the wires underneath this complex house were cut. We ended up paying months of internet without use while we fort yet another legislative battle with them. P.S we won both battles with stress but we won. 4) When the water isn’t working, i.e no taps, no showers, no toilet flush, no drinking water – GUESS WHAT? It’s OK, you can use a bucket for the night! 5) We wanted OUT, we were buying our first home, we correctly asked to leave one month early and confirmed with them no penalty with early exit. NEXT MINUTE – We’re taking your whole bind (nearly $2000) for ‘severely damaged floor boards, painting the wall outside with mismatched paint, painting walls inside the house, putting shoe prints on the walls, severely indenting the floors, putting holes in the walls. ME? SEE YOU IN COURT. Yet another battle and stress factor we had to deal with. We received nearly 4 pages of damage to the property, having never loosed our bond before we were beside ourselves. I had to apply for court ($165) I had to prep a massive case load with pictures, inspection reports, emails and the numerous inspection they had at the property. I presented the case. BELLE PROPERTY was oh so kind and advised the judge we just want the severe indentations fixed at $1752. The judge asked for the pictures “What am I looking at” (as he smirked) that’s right, you could barely see anything. “You call this severe indentations?” Belle Property strongly and so professionally confirmed. I am sure I witnessed a smirk or two from the judges. “Are you trying to take money from these tenants because they exited early?” GUESS WHAT – we won yet again. Bell Property Paddington is an absolute disgrace to deal with, they are very unprofessional (high staff turnover says enough), they breach your tenant contract and try to steal your hard earned money. DON’T GO THROUGH BELLE PROPERTY FOR ANYTHING THEY ARE NOT TRUST WORTHY.