70 reviews
Ratesetter has rebranded to Plenti as of August 10th, 2020.
Just terrific, no issues with online loan application. Fast efficient, clear and precise when conveying information. Will highly recommend to friends and family. Show details
Applied for a car loan via Plenti. They just sent me an email staying loan was declined. They never gave any reason, they never took any additional information and never made an attempt to see what ways the loan could be approved, like adding another person to the loan etc. You credit score gets affected and ultimately they decline your loan. Not worth going to them I feel. Bad experience. Show details
Reviews with attachments
Plenti finance are awesome – From initial Enquiry to funded loan to completion Plenti have been FANTASTIC Show details · 1
Positive reviews
Very happy experience – People were very friendly to deal with, I thank them for that. The process was not arduous, just a matter of taking one process at a time. All my queries were answered in a timely manner. The promotional rate of 2.99% was great and saved quite a bit over the term of the loan. Show details
Competitive financing and transparency! – I was unsure about Plenti finance initially, but after reading a number of reviews and comparing interest rates and conditions I felt confident that they were the right lender for my car loan. I got a surprisingly good interest rate, all fees and expenses are outlined in your contract so there are no hidden expenses. I did have some difficulties… Read more
with completing their paperwork (all done digital), but when I phoned Plenti to get some assistance they kindly walked me through what I needed to do. I have since recommended Plenti to friends and family and they are equally happy with their service.
Wow Wow Wow – Honestly these guys are fantastic, entered all my details didn’t have to submit any documents as they just checked my bank details through a secure link. Loan approved and disbursed all within 24hours. Everytime I called each person 8 dealt with was so helpful and answered all my questions with ease. If you want a no fuss car loan with an easy approval process I would defiantly try Plenti. Show details
Negative reviews
Bad experience – Applied for a an Ev car loan was declined and just given a reply in a generic email advising me to contact Equifax for more information on my credit file !! I got an Excellent credit score report when I contacted Equifax
Hi Rakesh, Thank you for reaching out to us, and I’m… Read more
Plenti bumped the rates as Tesla delayed the delivery of the EV – Tesla delayed the car and as a preferred finance provider I choose Plenti but now the game starts.. Plenti bumped the rates as the car was not delivered on time.. Whose fault was it?? I think its mine as i selected Tesla and Plenti as financer.. Highly disappointed with the service of both - Tesla and Plenti.. Please stay away from both of them..... Show details
Hi Madhav, Thank you for your feedback. I would love the… Read more
Shame on you – Multiple phone calls made, and yet no one manage to rectify the issues until it went to the complaints area. It took two weeks to finalise the transaction and in the meantime the owner of the vehicle wanted to sell it to someone else. You put me in an embarrassing situation. Shame on you!
Hi Deb, I'm sorry to hear of your recent experience with… Read more
Recent reviews
The process was too easy through CARS24. Thank to Plenti for making the entire process so easy and simply after providing all the details needed. Much appreciation to Philip/Pip finance manager at CARS24 who fought for me to obtain better interest rate through Plenti lending. I'd highly recommend Plenti Lending for anyone looking for easy affordable finance. Show details
Highly recommended – Recently used Plenti to finance a new Tesla through the Plenti EV financing. Interest Rates good, and staff that I dealt with her prompt, professional and friendly. I had a dedicated consultant Jacob who couldn't do enough to ensure the process went off without an issue. Very transparent company and team. Highly Recommend. Show details
Quick and easy – Plenti were so helpful quick to reply with emails and when I had problems with the dealership I rang them up got through quickly and they help me out with all of my questions I had .They answer all my emails straightaway can't recommend these guys enough. Very polite and understanding I would definitely recommend and use them again thanks so much Show details
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Great service – Plenti team, specially Ronak did very good customer service. He always is on time and quick and smooth for responding ! Thanks team and Ronak did a great job for me. Show details · 1
Great rate great service – Thanks Ronak and the team at Plenti. Great rate and great service, always nice dealing with people that respond in a timely, efficient and pleasant manner. I'll definitely use Plenti again. Show details · 1
Team Member: Ronak Nagesh - credit to Plenti – Wonderful service from Ronak. Pleasure to deal with throughout the set up process. Highly personalised and attentive service. This is my first experience seeking finance for a new car outside of traditional dealer F&I. Positive all around Show details · 1
Staff were amazing, would highly recommend – I got a loan for myself through Martin then Tanweer Singh helped myself and my partner refinance and get a new loan. Tanweer was amazing! Prompt responses by email and returning calls and pushed the loan through quickly as we were on time constraints with both vehicles. They were both professional and solved any issues I had with the… Read more · 1
application quickly. The interest rate was the lowest of any of the other companies I looked to loan with. 100% would recommend !!
bad time management – 5 days after loan been approved and money not transferred yet to the seller account. (they say 2 business days) . will they accept delay in repayment as well ??? it would be my first time and the last with this company Show details
Hi Mehrdad, thank you for getting in touch. I am sorry if… Read more (+1 reply)
Easy to deal with and great communication – I dealt with Daniel who made the process very easy. Great communication and very patient with my questions. Gave me a few options on loan repayments and was clear in how it worked. Highly reccomend Show details
I’m not satisfies rate I received because I want borrow CAR LOAN it’s not Loan Mortgage – Hi ! My applications Reference No: P-20200129023900-1 Consumer Loan and Mortgage very highly interested 14.50% why OZ CAR company office applications wrong details for Consumer Loan and Mortgage , am just want borrow from CAR LOAN , not to high interest , can you change to Car loan to me ? Because my son David have enough the documents payslip for… Read more
Car loan , don’t need borrow too high interest 7 years , Can you contacts to me 0450590749 please my name Huong
Professional, Fast and Friendly – A simple online process followed by professional, helpful personal contact. We received a great rate for our loan with all information provided upfront. I highly recommend Ratesetter for your next car loan. Show details
Fantastic customer service – The team were great to deal with and kept in constant contact. The rates were fantastic and the fees reasonable. Would definitely recommend RateSetter to family and friends in the future. Show details
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Teething problems quickly resolved – Great customer service despite being bombarded with the same email about 4/5 times within an hour at one point...was compensated for by troubles. Pretty clear up front regarding costs. Got a bit of a surprise when completing the process that my interest rate had risen significantly but when I question this they'd realised their mistake and quickly rectified it. Show details
Over all good experience! – Great rate and easy process to deal with. Would have given big 5 star if the phone call wait was a bit shorter but saying that they respond to email inquiry very quickly. Show details
settlement completed – The rates available are very competitive. However the communication is limited and often late in the day which delays response and review of new documents that have been requested. I had to make several telephone calls to chase things up but fortunately you have a call back system which avoids long waits on hold. Show details
Process of Re Finacing – Good experience. Tom was particularly handy and very responsive. Was always available to help. VeriMoto app experience wasn't great, hence the lost star. But apart from that good experience. Would be happy to recommend. Show details
Great sevice for what i needed! – Absolutely great! Fast efficient, polite service. Will be, and have recommend to others. Very professional staff. Rate is fantastic. Repayments suits my needs. Cant complain staff very friendly. Had no trouble with communication. Show details
I would recommend them – Very helpful and fast loan service. No problems dealing with the friendly staff. Loan money paid within 4 days of loan submission. I would recommend RateSetter to anyone that's in need of a cheap interest rate car loan. Show details
Excellent people to deal with – My husband and I are Very satisfied with the outcome, nice and friendly staff members , able to explain all questions and answers in simple terms/words. Would happily recommended them to family and friends.
Great example of a great lender – Great professional service, all costs associated with the loan were up front and transparent. I am extremely happy, It was an easy process to follow. We will definitely be recommending RateSetter to our friends. Show details
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Hi John, Thank you for your feedback. We're sorry to… Read more