1 photo
PlumbFirst
4.5 from 4,140 reviews · View Statistics
See the Best Plumbers in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by PlumbFirst

Pros

Outstanding customer service
Customers are charged by the job, not the hour

Reviews

  • Customer Service
    4.7 (1,541)
  • Timeliness
    4.8 (1,514)
  • Job Satisfaction
    4.8 (1,476)
  • Rates and Fees
    4.2 (1,404)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail
Efrat
EfratGreater Melbourne (Inner), VIC

Best service ever

published

Perfect service
More than reasonably priced
Would definitely use it again if needed

  • Customer Service
  • Timeliness
Similar opinion? Write a review on ProductReview.com.au!
Carole Amott
Carole AmottGreater Melbourne (Outer), VIC
  • 2 reviews

Best Plumbers ever!

published

If I could give more stars I would. Kent came to assess my job and was very helpful, informative and gave me some great tips, then Kelly & Freddy came to do the job. They were friendly, considerate, professional, worked tirelessly and kept me in the loop at all times. Their cleanup was brilliant too (in fact my yard looked better after they left than it had been when they arrived) and I have absolutely no hesitation about recommending them to anyone for any plumbing work. They are from now ‘my plumbers’… Carole Amott.

  • Customer Service
  • Timeliness
Similar opinion? Write a review on ProductReview.com.au!
Will Cox
Will CoxGreater Melbourne (Inner), VIC

Friendly, efficient and quick

published

Thanks Dermot! Very happy with the service. Would recommend to anyone.

  • Customer Service
  • Timeliness
Similar opinion? Write a review on ProductReview.com.au!
Sally
SallyGreater Melbourne (Inner), VIC
  • 2 reviews

Chimney Extractor Fan installation - prompt and persistent

published

We needed a Sirius Extractor Fan installed into a 1940's kitchen chimney and had no success finding an installer. Plumbfirst and Elecfirst came out to do the job and not only were they prompt in scheduling the job and keeping us informed they were persistent. Nick T. from Plumbfirst & Russell & Dwayne from Elecfirst persisted with a tricky job and we now have the best extractor fan installed that does its job. In addition they were all really nice guys.

  • Customer Service
  • Timeliness
Similar opinion? Write a review on ProductReview.com.au!
Plumbers

Find out how PlumbFirst compares to other Plumbers

Know better, choose better.

Compare all

Matt did an awesome job for us

published

Matt Gasper took care of a sewer repair problem for us. He was very thorough with the work, and took care to clean the place well after he finished. Also has some serious bobcat driving skills.

  • Customer Service
  • Timeliness
Similar opinion? Write a review on ProductReview.com.au!
Paul S.
Paul S.Greater Melbourne (Inner), VIC

Sewer repair.

published

Justin B nash replaced old clogged up sewer pipes did what I thought was a very professional job they werefriendly and tespectful of our property andcleaned up efter the job was done

  • Customer Service
  • Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!

Perfect,

published

Locking is very friendly and did Great job
Neat work

  • Customer Service
  • Timeliness
Similar opinion? Write a review on ProductReview.com.au!
Ben
BenGreater Melbourne (Metropolitan), VIC

Excellent work and service

published

Justin and Kellie from Plumb First conducted ground works and replacement sewerage lines over 3 days at my property. Their work was quick and caused minimal interruption. They provided clear communication, removed all rubbish and cleaned the area. Highly recommend.

  • Customer Service
  • Timeliness
Similar opinion? Write a review on ProductReview.com.au!
Hiep
HiepGreater Melbourne (Outer), VIC

Fantastic work, highly recommend!

published
  • Customer Service
  • Timeliness
Similar opinion? Write a review on ProductReview.com.au!
Plumbers

Find out how PlumbFirst compares to other Plumbers

Know better, choose better.

Compare all
Fabzy
FabzyMetropolitan Adelaide, SA
  • 2 reviews
  • 1 like

efficient, friendly and clean service

published

Lachlan arrived on time, understood the job required, kept me informed on progress and completed job to my preferences and satisfaction. Thanks mate.

  • Customer Service
  • Timeliness
Similar opinion? Write a review on ProductReview.com.au!

Thank you to the lads who fixed my drain, hwu..etc

published

Communication and professionalism was on point with young bloke Dermot. Thanks mate for your service.. Keep it up your doing a good job..

  • Customer Service
  • Timeliness
Similar opinion? Write a review on ProductReview.com.au!
Gary Rogers
Gary RogersMetropolitan Adelaide, SA

New Aircon.

published

Fast work, left everything in excellent order. Good work by all tradesmen.

  • Customer Service
  • Timeliness
Similar opinion? Write a review on ProductReview.com.au!
Plumbers

Find out how PlumbFirst compares to other Plumbers

Know better, choose better.

Compare all

Great service

published

Baz and Justin were efficient, polite and professional. Would definitely recommend!

  • Customer Service
  • Timeliness
Similar opinion? Write a review on ProductReview.com.au!
Phillip
PhillipMetropolitan Adelaide, SA

Great tradesman service.

published

The two lads that attended were polite, prompt and met my working ar home needs. The office lady who originally stated the arrival times on both days was hours off the mark. No effort was made to update me, despire my highlighting the need to do so.

  • Customer Service
  • Timeliness
Similar opinion? Write a review on ProductReview.com.au!
Sandy R.
Sandy R.Greater Melbourne (Outer), VIC
  • 2 reviews

Installation of exterior hot water service

published

Blaine was polite and completed the installation in an efficient manner

  • Customer Service
  • Timeliness
Similar opinion? Write a review on ProductReview.com.au!

Questions & Answers

Manny
Mannyasked
PlumbFirst

What is the guarantee period provided by PlumFirst for plumbing jobs. Do they produce a compliance Certificate. If so when is it provided

1 answer
PlumbFirst
Jared M.PlumbFirstSend a private message
Derm
Dermasked
PlumbFirst

Underwood 4119
Need quote to replace Vulcan 250 ltr elec storage tank with same model, incl all fittings, Labor, gntees a certificates

2 answers
Maurice M.
Maurice M.

Call Plumbfirst old mate.

PlumbFirst
Jared M.PlumbFirstSend a private message

Derm, we can attend site for an obligation free quote if this suits? please call our office on 1800 050607 to book in

Andrew E.
Andrew E.asked
PlumbFirst

Do your Company charge to come out to quote a hot water system replacement?

1 answer
jess
jess

No

See all PlumbFirst questions

Get an answer from our members and PlumbFirst representatives

PlumbFirst

Details

Features

PlumbFirst is comprised of a large team of licensed plumbers. The company offers a range of services, including gas fitting, fixing pipes and leaks, toilet plumbing, as well as repairing showers and baths, taps and sinks.

The company's services are available 24 hours a day, 7 days a week in case of emergencies. Customers are charged for the job, not by the hour – so if the job ends up taking longer than anticipated there won't be a higher charge.

Points of praise

  • Customers were kept informed throughout the process. If there were any changes made, such as the water being turned off, people were informed beforehand so there were no unpleasant surprises.
  • The plumbers that PlumbFirst sent out were friendly and hard working. Many reviewers reported being pleased with the person who was sent to fix their plumbing issues.
  • The majority of reviewers mentioned that tasks were completed swiftly. The plumbers arrived at their jobs on time, and displayed admirable work ethics.

ProductReview_2022 Awards_logo

PlumbFirst has established a reputation for boasting a roster of hardworking and friendly plumbers. This year, these successful efforts have led to a 2022 ProductReview Award win in the Plumbers Category. Top scores went to the outstanding customer service and timeliness in completing jobs.

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.