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PlumbFirst
4.4 from 2,630 reviews

Reviews

Review distribution

5 star
2,014
4 star
290
3 star
33
2 star
30
1 star
263

This team of plumbers are worth the money.

published

Mat V and Junior T repaired a seriously damaged sewer on our property. They arrived exactly when they said they would and finished the job to a high standard. The site was left clean and tidy. Both guys were really polite and explained their work as they went.

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Friendly, efficient with no fuss

published

Sophie and Tom were excellent. Reece, was also timely and efficient. However, I had to chase the office for confirmation and I never received the warning phone calls as promised.

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Mary

MaryGreater Melbourne (Outer), VIC

Prompt and efficient

published

I would like to commend the professional and thorough approach of Dave S of Plumb First. He explained technical matters carefully and capably, offering all the advice needed, and promptly and professionally completed the installation of our new gas hot water service.
Thank you.

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Valmai

ValmaiGreater Melbourne (Outer), VIC

  • 2 reviews

Cheerful and Helpful Service

published

Sophie 61238 came to our rescue today to fix what started out as a faulty tap.
However we are thankful for her diligence in locating gas leaks in pipework under the stove and in the ducted heating unit.
Grateful for your prompt response after 2 plumbers failed to respond.
Thanks Sophie and Plum first. Regards Valmai

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Pat

PatGreater Melbourne (Metropolitan), VIC

Great job

published

Mat V came to install a main water tap to the outside of my property, as the builder had failed to do it. Mat turned up on time, started straight away. He was polite, did a great job and made useful suggestions after. It was a pleasure to have Mat doing the job and he cleaned up afterwards, even when I said he did not have to. I would recommend Plumbfirst to anyone. Thank you Mat. Regards, Pat

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Lisa

LisaGreater Melbourne (Metropolitan), VIC

Awesome Service

published

Brett C was amazing. Installed the new hot water system and everything is perfect. Great service is rare these days so I was very happy to find a company that still provides great service.
Inv No: 122579

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Slice...n...Dice

Slice...n...DiceMelbourne

  • 3 reviews

Best Job Ever... you would be foolish to go past Plumbfirst

published

We had Dave S come out to our investment property to fix up a gas pipe issue left from a previous tenant. He arrived promptly on time, he kept in constant communication about when he would arrive and his ETA. He was extremely professional in his approach and explained in detail what he was doing step by step. His friendly demeanor put us at ease knowing that the completed job was fully compliant and he was a registered certified plumber with over 30 years of experience within the industry, his service was impeccable and would highly recommend using Dave for any plumbing job. These guys get a 10 out of 10 and also we get a certified compliance certificate as a document for our agents for their file, well done Dave

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Michael Carnell

Michael CarnellGreater Melbourne (Inner), VIC

Excellent service by Dave at Plumbfirst

published

Great fast service and follow up phone calls.
We were in a hurry to install a new hot water heater and the Company were able to facilitate this well.
Invoice no 114254

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Happy customer

published

I just wanted to provide feedback on a plumbing service provided (Wednesday 30/10/19) by Andy B. Andy B came over as a 'call back' and ended up turning us into happy customers. He went above and beyond expectation and took time and effort and got the job done. He was professional and left the area clean and tidy. He's a great part of your team. Thanks Andy, it was appreciated.
I W

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Gary

GaryGreater Melbourne (Metropolitan), VIC

Hot water replacement

published

Mark C was first class. Nice job with all rubbish removed including the old hot water service. But it was more expensive compared to other on line quotes for the same
product fitted by other plumbers. Invoice 136849

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Ernie Gleeson.

Ernie Gleeson.Greater Melbourne (Outer), VIC

This new hws a lot tidier and neater than the old one.

published

Hi my name is Ernie Gleeson and l would like to thank Dave for the way he installed my new Rinnai hot water system and disconnected the old and organised it to be picked up and taken away nothing was a problem. The invoice no 136020

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Chris Hardy

Chris HardyGreater Melbourne (Metropolitan), VIC

PROFESSIONAL AND PROMPT

published

We required the services of a plumber fairly urgently and whilst we tired to contact some other companies Plumbfirst were the only ones who could come to our premises the same day . After providing a comprehensive quote we engaged them . Lockie B arrived the next day and was very professional and efficient and fixed our problem .

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Karen

KarenGreater Melbourne (Metropolitan), VIC

Prompt and efficient throughout.

published
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avann

avannGreater Melbourne (Outer), VIC

A plumbing emergency resolved effectively and efficiently!

published

We had a major plumbing emergency and immediately called Plumb First. Matt P swiftly came and effectively and efficiently resolved our problem. On Sunday my partner was mowing our back lawn when he accidentally mowed over a pipe and water erupted everywhere! We had long asked ourselves why the pipe was above ground and when Matt came, he assessed the situation and explained he could easily fix the situation and even feed the pipe underground so mishaps like this would never happen again - we were thrilled with his proposal. Cant recommend them enough! 122578

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Ice and water dispenser in fridge

published

Lockie B was really helpful and clear in his explanations of everything and went the extra mile to make sure everything was functioning properly. I was really impressed with how quickly and efficiently he worked as well! Very satisfied with this service! Invoice number 137656

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The reviewer stated that an incentive was offered for this review

Jascha

JaschaGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Prompt service and quality work.

published

Mat V was a pleasure to deal with. He arrived on time, was polite and efficient. My old toilet and rubbish was removed. I would be very happy to use this company again.

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sanjay bose

sanjay boseGreater Melbourne (Outer), VIC

Truly professional Tech.

published

Mark. C came and did a wonderful job.Very pleased with the job.
Mark called before arriving.We were shopping but arrived in time.I would recommend this company to any one who needs good plumbers.Invoice
140512

The reviewer stated that an incentive was offered for this review


NotHappy

NotHappyGreater Melbourne (Metropolitan), VIC

Overpriced!

published

Requested quote from Plumbfirst. They quoted me over three times what I eventually got the job done for. The plumber I found was super thorough, meticulous and punctual. 100% pleased with the final outcome.

Rates and Fees
1 comment
PlumbFirst
James h.PlumbFirst

Graham

GrahamGreater Melbourne (Outer), VIC

Professional

published

Matt v and junior t did an upgrade to companies trade waste system.
They went over the scope with me, to understand what was required, and offered their opinion to make it better from quote submitted. Very professional, work A1 , site left clean
Great work
Graham

Customer Service
Timeliness

The reviewer stated that an incentive was offered for this review


Just had the most fabulous looooong hot shower!!! Amazing the difference a decent hot water service makes.

published

Matt P. just installed our new hot water service, he was on time, worked quietly and efficiently, explained the unit and required maintenance. He left the area cleaner than when he arrived. Thanks a million Matt :) Inv. 136145

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Page 1 of 132

Questions & Answers

Andrew E.

Andrew E.asked

Do your Company charge to come out to quote a hot water system replacement?

1 answer
jess
jess

No


K.Parks

K.Parksasked

I would like to know why my mum was excessively quoted $3211 for a 135lt hot water system with install. She was pushed and pressured into paying a $500 deposit and put on a payment plan. Obviously naive, she was taken advantage of.
We got another quote the same day elsewhere for $1400.
So we cancelled your job that same day ..
Why on earth is she not getting her $500 deposit back!? Or at least why is there not a resonable refund to compensate for the call out.
All the tech done was turn off the gas, took our valve and took my for a ride with a sales pitch.
Spent most of his time convincing her to take the deal. Quote number 129298 BY Leigh Tomlinton

No answers

Charlee P.

Charlee P.asked

Where is the FB page of the young plummer donating part of his liver to his dad in India

2 answers
jasonmash305
jasonmash305

Go to plumbfirst fb page scroll down and you will see it like and share thanks

PlumbFirst
James h.PlumbFirst

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