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Police Health

Police Health

4.1 from 19 reviews · View Statistics
See the Best Health Insurance in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

4.1
19 reviews
  • Value for Money
    1.8 (4)
  • Transparency
    1.8 (4)
  • Customer Service
    2.0 (4)
  • Claim Resolution Time
    • <1 week (1)
  • Claim ApprovedYes (1) · No (0)
Previous
Next
Steve C
Steve CSouth East Queensland, QLD
  • 5 reviews
  • 5 likes

Another example of Health Appliance (NON)-cover

published

Also have a problem with coverage for CPAP Health Appliance (See last Reviewer). Police Health is one of about 10% of Health Funds that do NOT cover CPAP machines under their EXTRAS cover despite this cover being for "Health Appliances". In particular it is not mentioned in the Extras Cover Guide as an exclusion in the "What is Covered" or in the "What is not covered" sections of their Benefits and Cover Guide. In my research I also came across a "Choice" report that identified Police Health are average across Australia for their "Gap Cover" but below average in NSW and Victoria. Do your homework before joining.

Incentivised Review No
Claim Made No
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Brett
BrettADELAIDE
  • 11 reviews
  • 13 likes

Cpap not covered under extras!

published

Unfortunately being diagnosed with sleep aponea I called Police Health after being a member for ten years only to be told they only pay out for Cpap Machines on HOSPITAL COVER and nothing for Extras only. Makes sense because if your in hospital you would be getting a ENT procedure done and wouldn't require a Cpap Machine. Good for nothing......Police Health.

Value for Money
1/5
Transparency
1/5
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Rod
RodQueensland
  • 48 reviews
  • 48 likes

No compassion

published
Value for Money
1/5
Transparency
1/5
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Bec
BecSouth East Queensland, QLD
  • 4 reviews
  • 5 likes

Dont waste your money! Better Health Providers around

published

Customer service is disgusting.. [Name Removed] was rude, unknowledgeable and should probably find a job that involves her not talking to people on a daily basis. Waste of money, waste of time and will be looking for a new provider thanks to [Name Removed]. Waited until the day before my surgery to tell me I was uncovered as they wanted to say it was pre existing! I had never even seen the surgeon before last week!! Will find anyway to get out of paying for something.

Value for Money
1/5
Transparency
1/5
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Keesha
KeeshaDarwin, NT
  • 6 reviews

Seems expensive but worth it

published

I have been with Police Health for (as long as I can remember) 12+ years.
Although there are definitely cheaper options for private health insurance, Police Health are very good and the ease of submitting a claim and friendly customer service makes me stay with them. Every time I have rung to make an enquiry I have never had to wait on hold for more than a couple of minutes and have always spoken to lovely staff.

Value for Money
4/5
Transparency
4/5
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Perseus
PerseusSydney, NSW
  • 2 reviews
  • 2 likes
  • Verified

Outstanding experience with Police Health. Highly Recommended.

published
Insurance claim madeYes
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relaxed28
relaxed28Newcastle
  • 3 reviews
  • 5 likes

Very impressed

published

We change over to Police Health about 9 months ago. In this time I have found them very easy to deal with whether over the phone or using their online claiming. The benefits they pay are excellent and you actually feel you are getting something in return for the premiums you pay. Yes they are more expensive than others we had looked at, but I think their service and benefits paid more than make up for that. Before changing to Police Health, we were seriously considering dropping private health insurance due to cost and lack of benefits, however, since moving to Police Health we will definitely be keeping our private health insurance.

Insurance claim madeYes
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Lauren
LaurenNorth Queensland, QLD
  • 3 reviews
  • 2 likes

Best Insurance Ever

published

I have been with Police Health for 4 years and I cannot fault them. I work for a Dental Surgery and the benefits I receive from Police are by far more than any other health fund I have seen come through my practice. Claiming is super easy and I would recommend Police Health to anyone who is eligible.

Insurance claim madeYes
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  • Verified

My review

published

Policy is definately good value. Would like to endorse some options to make it cheaper. For retirees though. I don't have doctors fees or prescription fees because of remote location.
Other than that I am happy with service.

Insurance claim madeYes
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Review collected in partnership with Police Health

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  • Verified

Great Health fund

published

Policy is real value. Been a member for many years.
Customer support is terrific. My dear wife Gill passed away with Cancer in 2017
She fought for over 4 years. The support from Police Health was so supportive all the way through. Thank you for the wonderful years of support.

Insurance claim madeYes
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Review collected in partnership with Police Health

  • Verified

I should have joined years ago.

published

The Policy is excellent value compared to the previous fund I was with. It was very easy to set up and the Customer support was brilliant in every detail & nothing seemed a problem.

Insurance claim madeYes
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Review collected in partnership with Police Health

OLD TIMERS LEFT OUT

published

I wish this Health Insurance was available to us old timers (retired in 1998), Can you explain why us ex-members have been left out? We were all in the same job!

Insurance claim madeNo
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  • Verified

Health fund to beat all

published

Pretty good value, easy to set up & customer service is brilliant, every single interaction has been very professional and positive and better than any health fund I’ve been in before.

Insurance claim madeYes
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Review collected in partnership with Police Health

Jane Melissa
Jane Melissa
  • 2 reviews
  • 1 like
  • Verified

Best decision we ever made!

published

We joined Police Health in February 2016, so wish we had known this fund was available to NSW Police from 2010. Changing funds was all done by Police Health professionally & swiftly. We have found the Customer Support exceptional & the entire staff delightful to deal with. We definitely urge ALL Police families both past, (2001 separation) & present to do themselves a favour & ‘get on board’. Our providers are amazed with the amount of refund we receive. Thank you Police Health.

Insurance claim madeYes
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Review collected in partnership with Police Health

  • Verified

Health Insurance at its best

published
Insurance claim madeYes
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Review collected in partnership with Police Health

Questions & Answers

Margaret
Margaretasked

My son-in-law is a police officer. Am I eligible?

1 answer
Police Health
Police H.Police HealthSend a private message

Hi Margret, Although you do not qualify for Police Health, you may be eligible to join our sister fund Emergency Services Health, to check your eligibility please give us a call 1300 703 703

Teggy
Teggyasked

Is this fund available for everyone including retired UK police officers?.

2 answers
Perseus
Perseus
Steve C
Steve C

Get an answer from our members and Police Health representatives

Details

CategoryHealth Insurance
Visit official website
  • AHIFC: SPE

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