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Powerdiverter

Powerdiverter

4.3 from 19 reviews

Reviews

4.3

19 reviews
5
(15)
4
(1)
3
(0)
2
(0)
1
(3)
  • Value for Money
    4.6 (16)
  • Customer Service
    4.8 (16)
  • Installation
    4.9 (14)
  • Product Quality
    4.7 (17)
  • Return Claim MadeYes (0) · No (16)
  • Warranty Claim MadeYes (0) · No (17)
  • Purchase PriceA$768.33 (3)
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adam

adamNorth-West & West coast, TAS

brilliant product, everybody with solar should have one

published

i installed it myself (im an electrician) and very easy! for 3 months in winter and ive only boosted it 3 times.
simple to use and it has all the features of timers and boost button.
the flashing lights tell you how much solar is going to the hot water unit and the when it is hot enough it wont take excess solar and will export to the grid.

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased jinko panel sma inverter
System Size8 KW
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Bruce

Bruce

  • 2 reviews

Excellent Service

published

Purchase was easy through email and direct phone contact with MD.
Courier delivery in 2 working days.
No significant issues encountered by the electrician during installation.
Some minor issues with wording in the manual these were dealt with immediately by phone.
The system is operating perfectly.
Too early to assess cost benefits, this purchase was from customer recommendation and desire to utilise excess solar capacity'.

Customer Service
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Simply Solar
System Size5 KW
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Great product

published

Awesome company to deal with, quick installation and the product works at saving you money.
Easy to understand instructions.
Recommend to anyone who has solar and electric hot water.
We couldn’t be happier

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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GregH14

GregH14Metropolitan Adelaide, SA

  • 6 reviews
  • 1 like

No customer support

published

I have a faulty unit and customer support had been no help. Its been off for months as it causes high usage costs at random intervals that negate any savings. Can't say it's worth it.

Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase PriceA$768.00
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Awesome Unit

published

Easy to Install, only had to buy an extra relay to switch for the controlled load, My usage for hot water heating has gone from 1300kwh per month to 300kwh, so well worth the purchase price .

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Matt

MattSouth East Queensland, QLD

  • 3 reviews

Does exactly what it says on the tin!

published

The box is very well made and you can see the engineering inside when you take the cover off. Installation is a piece of cake, but when you do something silly like I did, the support was quick and outstanding. Great product and a great support behind that product.

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Various
System Size12 KW
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Well over 12mths in and working great!

published

Our electrician found installation and instructions easy, although setting up the firmware was a challenge. Overcome this with a quick phone call to the Poweriverter team for them to talk me through it. Works exceptionally during summer with or 6.6kw solar system, but in winter our solar system doesn't have quite enough excess solar to power house and heat hot water... so a quick change to settings and it provides more boost. Great product and service!

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
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John

JohnMetropolitan Adelaide, SA

  • 3 reviews

Quality with Service

published

I was unsure of the direction to take re excess solar and also the need for a new electric hot water tank but after approaching the Powerdiverter team things unfolded perfectly.The whole job came in on budget,any advice given was without bias and all workmanship was of the highest order.To Dan and Tyler...thank you. John

December 3rd 2019 Update: After sales support

I needed some back up support re my meter box and these people were on top of it and quickly. Just a fantastic company to deal with.The Powerdiverter is an investment not an outlay

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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Mark C.

Mark C.Metropolitan Adelaide, SA

Adaptive use of the Technology

published
Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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A great Investment

published

What can we say?
We remain most impressed with Power Diverter & because of it have seen remarkable savings in our power usage, quarter after quarter.

In our case, the installation location was fairly straight forward by having a Fire Extinguisher cabinet under the switchboard with spare room & since Day one it has sat quietly saving us money as promised.
Dan & his Technicians were most helpful at time of installation & since, with any queries we may have had promptly answered.

Thank you, Dan & co.

Customer Service
Value for Money
Installation
Product Quality
Warranty Claim MadeNo
Panel Purchased Seraphim
System Size5.4 KW
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1 comment
Powerdiverter
Daniel L.Powerdiverter

Thank you so much for your kind words and support. We are extremely grateful for your business and it was a pleasure working with you. We wish you all the best.
Dan
Power Diverter Australia Pty Ltd

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rolf

rolfSydney, NSW

Excellent reliable product that does what they say, save money

published
Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Powerdiverter
Daniel L.Powerdiverter

Diverter still going strong after several years.

published

We have had our diverter for some years now. The first electrician didn't turn up to install the panel. The second one had never installed a diverter. In spite of explaining to the electrician the set up of the meter box, he didn't install it correctly and I had to rewire some of it to get it to work.
I'm sure there are more experienced electricians around Sydney now.
However the diverter is still working beautifully now and we are happily getting our "free"hot water.
Peter

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
System Size2 KW
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1 comment
Powerdiverter
Daniel L.Powerdiverter
  • Verified customer

Reliable quality product

published

The installation of the Powerdiverter, being a new product on the market, had its specific challenges for the installing electrician. Dan's input smoothed the way for the electrician.
Any issues, such as initial installation challenges were responded to helpfully by Powerdiverter.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased It was not PV panels, but a power diverter installed between the PV panels and the electric hot water system
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Fred

FredSouth East Queensland, QLD

Optimizing the electrical power your solar system generates and decreasing bought in electrical power

published

I am very happy with my Power Diverter. It was easy for the electrician to install and was up and running quickly. I have only had a positive experience dealing with Power Diverter. The Diverter works very well and I have hot water from my electricity now. No need for buying in power or selling back at a low price. This Diverter optimizes the electricity I produce. Great product and I highly recommend for anyone with a solar system.

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Canadian panels
System Size11 KW
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A great addition to any household solar system.

published

Purchase and installation were hassle-free. Daniel provided a personal and informative service. I believe our unit was the first in our area, and Daniel found and briefed an installer for us, who has since become our regular electrician!
The unit has been going for over two years; there are perhaps a dozen or less days a year that mains boost is required, and then usually only for an hour. I haven’t done the sums on exactly how much money it saves us, but our overall electricity bill is certainly less now that it was before installing the power diverter. I have no hesitation in recommending this product.

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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Bargain Hunter

Bargain HunterSydney, NSW

This is a must have investment

published
Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased LG
System Size6.6 KW
Purchase PriceA$769.00
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TDunsford54

TDunsford54Sydney, NSW

Everyone should have a Power Diverter

published
Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased SunPower
System Size6.6 KW
Purchase PriceA$768.00
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  • Verified customer

Avoid Powerdiverter

published
1 comment
Powerdiverter
Daniel L.Powerdiverter
tropper

tropperbrisbane

  • 2 reviews
  • 1 like
  • Verified customer

Unprofessional and terrible after sale customer service.

published
Date PurchasedAug 2017
2 comments
Powerdiverter
Daniel L.Powerdiverter
tropper
tropper

Questions & Answers

Laurian T.

Laurian T.asked

If I ordered a powerdiverter unit, is there anything else that I need to order to have pv production monitoring?

3 answers
rolf
rolf

The version of PowerDiverter I have installed has no monitoring to review.
I do not know what the PowerDiverter Company has planned for the future.

For monitoring, I chose to have installed and use Solar Analytics (https://www.solaranalytics.com/au) for my household 3 phase environment, solar production (3 phase), Consumption (3 phase), single phase excess solar consumption by the PowerDiverter, single phase separately metered off-peak consumption by the PowerDiverter & single phase consumption of the ducted aircon.

Solar Analytics (https://www.solaranalytics.com/au) uses very similar hardware to Wattwatchers (https://wattwatchers.com.au/) for monitoring, but as far as I'm aware each have their own back end analytics, charts and alerts when necessary.

These monitoring devices are available with WiFi (W series) or cellular (M series) communications in 3 or 6 channel configurations.

In my case I opted for cellular (3G) using 1 x 6 channel (3 phase production & 3 phase consumption) and 1 x 3 channel (1 for Powerdiverter excess solar generation used, 1 for Powerdiverter separately metered Load 1 off-peak use and 1 for Ducted aircon to understand its power consumption.

My Solar system is made up of a 3 phase SMA inverter with 5kW in panels, plus a 3 phase 3 kW Enphase system using S230 inverters. Really, 12 panels with S230 Enphase inverters is only a max of 2.76kW on a very good day, if lucky.

Note: The SMA (Sunny Tripower) has production monitoring when connected to the internet (SunnyPortal). The Enphase system has both (3 phase) production monitoring (includes production by the SMA system as well) and (3 phase) total consumption via the Enphase Envoy to the Enlighten WEB site (https://enlighten.enphaseenergy.com/).
But, I use the Solar Analytics WEB site monitoring all the time, except when I need to check any detailed info from the SMA or Enphase systems.

Hope this helps.

Mark C.
Mark C.

The Power Diverter only recognises excess power which can be nominated for off grid storage, it doesn't provide a monitoring function of the inverter activity, I suggest this is best done by talking to the PV installer used regarding connectivity or look up in the manual regarding how to read the charts displayed by the Inverter.
I know via my bills that I have excess power going into the grid, yet I also have consumption when the panels are not producing, so I let the PD unit operate as a priority to store as much as possible when its available.

Laurian T.
Laurian T.

You say:
"The Power Diverter only recognises excess power which can be nominated for off grid storage,..."
On www.powerdiverter.com, THEY SAY:
"You can now monitor Powerdiverter and more in real time. We have partnered with Efergy who are specialists in online monitoring".
Is somebody here who use powerdiverter with this feature?

Get an answer from our members and Powerdiverter representatives

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