Preference Floors Queensland

The QLD team are easy to deal with ...they pick up the phone, give you straight answers, and the product itself is consistent, good to work with, and we don’t get dramas with batches or defects. For us, they’ve been a reliable option across both residential and commercial jobs

As a customer, we've been working along side Preference Floors Qld for many years and their service has always been outstanding. From the ladies at the front desk to the team in the warehouse, everyone is helpful and professional. Communication and information updates are on point, and their product range is great quality. If you're looking for a reliable flooring wholesaler, these guys are the way to go.

Nice floors – Shaun managed to turn around a poor experience to be a good one. Shaun was clear on his explanation of the product and helped solve a few of our mystery’s with the floor. The elk falls itself is beautiful and we often get comments on how they look. Just find a good supplier and get a great installer you trust. Show details ·  1

Love our floor so very happy – We can’t speak highly enough with our dealings we have had with Preference Floors at Salisbury and especially Shaun. We had some issues with the installation of the floors. We were more than happy with the product, Shaun came to our home several times to investigate. Shaun organised for our builder and the floor layers and himself to solve our… Read more ·  1

problem. A strategy was worked out and we now couldn’t be happier with our floor. All thanks to Shaun. Highly recommend Preference Floors and Shaun.

Amazing service and extensive product range – The team at Preference Flooring are extremely helpful and provide excellent customer service finding the correct product for a variety of different applications. The range that Preference has to offer is extensive and carries a wide range of colour options to suit any interior design style that you are trying to achieve. Highly recommend this company for all your flooring needs. Show reply

Huge range of options – Great service and product ,very streamline and simple to deal with ,nothing is too difficult , great range of options for all price points ,it makes it very easy for client selection Show details ·  1

Great team – I have found the team at Preference to be exceptional in terms of service and effort. Nothing is too difficult and the product range is both great quality and broad ranging. I cant say enough about how good these guys are to deal with. Show details ·  1

Best Quality Flooring Available in Queensland Australia ! – We have been laying and using Preference Floor Products for the past 6 years with no issues at all. Products are great and good value for money. There is a product suitable for all applications from vinyl planks, laminate and engineered timber flooring. Can not fault their products and service ! Show details ·  1

Great service – Absolutely the best standard, service and quality. If there were 6 stars they’re it!!!! Nothing is to difficult and turn around times are top notch!!! Highly recommended they won’t disappoint Show reply

Great Range of Products – Extensive range of quality products and excellent prices. From Herringbone to Vinyl plank they have everything! The service of Preference Floors has always been 1st class. Highly recommend to anyone looking at hard flooring. Show details ·  1

Great Product and Great Company – We’ve used products from Preference Floors on numerous projects. Their products are always excellent quality and the service they provide pre and post purchase is top notch. We’ll continue to use Preference Floors as our preferred flooring supplier. Show details ·  1

Spotted Gum Floating Floor looks great – Ordered a small qty of Preference's Spotted Gum Brushed Matt flooring for downstairs. It was delivered quickly, looks great and has performed really well. Very happy with the floor and the service. Show details ·  1

Absolutely rubbish floor – Had and a floor installed in 2018 despite complaining via phone on numerous occasions when it gets warmer the floor makes also sorts of cracking sounds for every footstep taken, So not is the product which is sold as a premium product total rubbish so is the customer service of all members of the company, sales and reception. Do not buy product from this company if you want a nice quiet and acceptable floor installation. Ian Show details

Bad product, terrible service – We had the spotted gum engineered floors installed in our new home and within 9 months they were badly damaged from sunlight. I tried to get help from Preference floors but was dismissed. I installed external blinds to shield the floors from the sun but now a year later the floors are so badly sun damaged and bleached they need replacing or… Read more

sanding. Preference Floors looked at the floors agreed, there was a problem, but then tried to blame it on the gentle wood cleaner I was using. I got independent professional advice and was told it was the fault of the coating on the boards not any cleaning products. Preference floors have absolved themselves of any responsibility despite the 25 year warranty. Do not use these guys. If I could give 0 stars I would.

Great floor Poor service from Preference – The flooring looks great however the service from Preference floors was dreadful. A few edges were damaged on arrival. Had the floor fitted and found we were 3 peices short. Had photos of the damaged sections but Preference would not replace. Huge cost to complete job and they weren’t even able to supply the 3 lengths required to finish the job.… Read more

On top of $8000 we would need to pay $600 to get the correct 3 lengths. Will buy from elsewhere in future.