Review your last buy on ProductReview.com.au
135 reviews
1 Vanessa  · Never received item – They are a scam, never receive my item and they never reply to emails
1 Maria  · Its a scam – I purchased a pillow about a month ago, it hasnt been delivered and there are no responses from the contact email.
1 KEP  · 0 stars – Pregnancy Pillow Co is a scam. Do not buy from them! They will not contact you or process your refund. Don’t buy from them!
1 Brooke Connelly  · SCAMMMMMM – It's a scam, don't buy your pillow from them for the love of God. From a pregnant women
1 Charlotte Banks  · Scam!!! – I ordered this pillow on the 1st of July did not even receive a confirmation email sent emails back and forth and they are not being helpful at all
1 DCD  · Never received product – Paid $60 for a product that never arrived with limited communication from the company. This place is a scam
Chrissy
ChrissyQLD2 posts
 

DON'T BUY! – Wish I'd read these reviews before purchasing instead of their fake website reviews, I didn't receive my product or get a response from them from multiple emails sent. Luckily purchased on credit card so was able to dispute the charge with my bank to get a refund. Terrible company.

Laura M.
Laura M.NSW6 posts
  Verified

AVOID AVOID AVOID – Would do 0 stars. Been 6 months since ordering, the took my money and never sent product. Have contacted them almost every week for the past 6 months with no response. Do not buy from here! They stole my money.

Cassie
Cassie
 

Please boycott! They are a scam company – Wouldn’t even give them one star. Ordered a pregnancy pillow in my 2nd trimester. My son is now 3 months old and I’ve not received it. Had several communications with them via email and after a while they just stopped replying. I reported them and disputed transaction with my bank months ago with no success. It’s disgusting that they can continue trading and stealing from people with no consequences.

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Danny
DannyNSW2 posts
 

its a scam – Don't waste your money. Never received the pillow, its a total scam.

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Esther
Esther
  Verified

Don't waste your money! – Don't buy from this company they will take your money and not send the item you ordered! They let you believe that they will ship your order and are sorting out the issue, then you don't hear back from them and they stop replying to any emails. It's been almost 2 months of waiting for the pillow to just be shipped and I have given up hope and… Read more

ordered from another place. Such a disappointing experience and would definitely not recommend them to anyone!

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Clair B
Clair BVIC2 posts
 

Horrible bad quality product and horrible customer service – Waited 2 months to receive this product. This pregnancy pillow is so horrible, very poor quality. Took it out of its packaging missing stuffing and extremely patchy. Doesn’t look anything like the advertised product on the website or provide any support. I gave it a week and it started to look deflated. I contacted pregnancy pillow co. Back and… Read more

fourth with emails. Very rude customer service. I told them I wasn’t happy with the product and they responded with “ We have sold nearly 16,000 pillows and we have a low number of negative feedback. We know that not everyone will be pleased with our products. The pillow is vacuum-packed and needs a few weeks to expand and you need to fluff it around a bit to get it to suit your needs”. After waiting a few more weeks to “fluff” the pillow around I replied and received a rude email reply back from customer service, and eventually no reply at all. Do not buy this product. I really regret it.

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Kim B.
Kim B.QLD
 

ABSOLUTE SCAM – Sooo disappointed Ordered this pillow on April 6th Still no pillow, barely any response Sent me a tracking number that has been pending for the last month after a month of hassling them and being told there was a production delay! Thieves!!!!

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Bee
Bee
 

Don’t trust this company – Pillow may be good if it didn’t get chucked over fence for dog to eat. Delivery company has been great but waiting for pillow company to reply. Company is now ignoring emails. Don’t trust them!!! As they don’t refund

Positive reviews

Paige S.
Paige S.NSW
  Verified

Great Pillow with Decent Delivery Service! – I had purchased one unit of a pregnancy pillow (brown U-shaped) early April and seeing some nice pillow images from the merchant. The delivery came in within the expected time (3 days) and was of good quality. I once had second thoughts about making a purchase due to the overall rating of the product here but after over a month of usage, I can say I am loving my pillows and would highly recommend.

Molly L
Molly L
 

The best pillow ever ! really comfy – Literally the best one I’ve ever used, spent lots of money bought other expensive brands, none of them is better than this one, my kids also love it, released my back pain.

Geraldine
Geraldine
 

Fantastic pillow!! – Bought as a gift. Very comfortable pillow. It gives such perfect cuddly support and a cosy relaxing night. Highly recommend it. Thank you!!

Negative reviews

Tatianna G.
Tatianna G.
 

Such a ripoff – Received a gift card for $50 off a product from them. Picked out a $44.95 nursing pillow, opted out of shipping protection and when I make it to the final checkout- they wanted to charge me $22.97 in shipping costs. That is absolutely ridiculous. You give someone what they think is an awesome gift and then you charge them an astronomical shipping rate. So, the gift card really is not a gift. It is just a ploy to get you onto their website.

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Ali
AliNSW
 

Worst company – I returned my item back in May as it took a month to arrive and they still haven't refunded me. They ignore all my emails too! So unprofessional, don't buy from them.

Mel
MelWA5 posts
 

Absolute scam – Wish I read reviews before I bought. The product did turn up but it was incredibly poor quality and not fit for purpose. I requested a refund and they took forever to respond. Then they would only offer 30% and I could keep it. I told them I didn't have any use for it as it was terrible. Then after numerous emails and weeks later, they said if… Read more

I returned the product at my cost, they would refund me. I wanted to drop into their place of business as it had an Applecross PO BOx but they said it has posted.

I then asked for my 30% back as clearly I wasn't getting anywhere. It was been 2 weeks and I havent heard from them

Recent reviews

Bree
Bree2 posts
 

Do not order - it’s a scam – I ordered and a month later, still hadn’t received a shipping notification. I sent email after email, only to get an automated email response that states they are experiencing delivery delays due to COVID-19 (no longer applicable in 2023). I had to launch a dispute with my bank. Buy elsewhere!!

Crystal
Crystal
 

Scam! – SCAM! I purchased this pillow over a month ago and have not received my order. I have contacted support 3 times, with no response. Each time I get an automated response that says “we will contact you in 36-72 hours” and I never hear anything. Don’t waste your money!

Tatiana Trujillo
Tatiana Trujillo
 

Don’t buy anything!!! – I should have read a little more about the vendor. Same as the other reviews, I have written to them and no response, no products no nothing. Don’t buy from them it is a scam!!! So disappointed

Angela
Angela
 

SCAM!!!! – Would give 0 stars if I could.. disgusting to think they think its okay to SCAM pregnant women. Especially when it isn't exactly cheap. Feel as though we should do more then just this website... as it's clear people are STILL being scammed. Makes me so angry. Emailed numerous times and have had the exact same generic reply wach time. Blaming… Read more

Sydney and Melbourne lock downs for delayed delivery times... yeah thanks "[Name Removed]" Guarantee this is not an Australian company as the "CEO" is obviously a fake LinkedIn. 60 minutes would eat this crap up.

Courtney C.
Courtney C.
 

SCAM!!!!!! – DO NOT ORDER FROM PREGNANCY PILLOW CO It is a scam. They have not sent my order, or replied to any of my emails. I asked to cancel my order and process my refund numerous times through email. I have not received a response and i placed the order months ago.

Annika
Annika3 posts
  Verified

I got a pillow, but it took over a month and it's not very good – This is a weird scam. Unfortunately I only thought to look up website reviews *after* I'd placed an order. I had given up hope that anything would arrive, but after more than a month, I got a package with a pillow that looks *somewhat* like the one that I ordered. However, I would probably only pay up to $20 for this pillow - the fabric is cheap,… Read more

the pillow is quite small, and there is not nearly enough filling. I am using it sometimes while on the couch so it's not the worst thing ever. But this seller is not being honest in what they are selling. Their location is nowhere near where it says on the website, their pillows are cheaply made and dropshipped from elsewhere, and their shipping times are wildly optimistic.

SBB
SBBVIC2 posts
 

AVOID!!!!!! – Same story as everyone else… -Purchased a belly band due to having PGP. -Just get auto replies about product being delayed. -Requested refund multiple times. -Emailed their parent company Manikinn Group sales@manikinngroup.com Still nothing. Had a recent experience the same as this with Ishka … not sure how these companies are getting away with it.

Mother & Baby Shops

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Jac
JacVIC7 posts
 

Worst experience ever, won’t give refunds – Still waiting on my pillow 7 weeks later. Multiple emails saying they would ship and haven’t, I asked for a refund and they refused! Absolutely ridiculous! Total scam

AmyK
AmyKWA
 

SCAMMERS – Wish I’d stumbled upon these reviews before hand. Placed an order for express shipping over a month ago and still nothing. Absolute disgrace scamming of pregnant people especially in this current economy.

Emma
EmmaWA5 posts
 

Do not recommend – Ordered a pillow that after nearly 3 weeks had not even been shipped. I sent an email enquiry & the automated reply blamed lockdowns in Sydney/Melbourne for the delay (not applicable in May 2023). 6 days later & another email from myself, I got a reply that blamed the delay on their supplier. However I had since read all the negative reviews… Read more

here & requested that my order be cancelled & refunded prior to shipping (this email went unanswered). The order arrived less than a week later as it had been shipped prior to me being told they were unable to ship it due to supplier issues (???). I emailed to say I would be returning the order & again requested a refund (this email went unanswered). By this stage I had contacted consumer affairs & lodged a formal complaint. I’ve just been informed that the company has not responded to any of the ACCC’s attempts to make contact & resolve the issue (am still yet to receive a refund), so the case will be closed & I will have to take them to court (unless I can lodge a transaction dispute with my bank). Save youself the drama & purchase elsewhere!

Ola
OlaNSW3 posts
  Verified

It is a scam. Avoid this company – A month ago I ordered a pregnancy pillow from pregnancypillowco. According to their website I should have received it within 8 days. After 2 weeks it still has not been shipped so I contacted them and they said they would resolve it asap. After 3 weeks I contacted them again and got the same answer. After 4 weeks I sent another email and this time… Read more

no answer. I sent yet another email asking to cancel my order and give me the money back since they did not stick to their promises. Still no answer from their side. There is no contact number just an email address on their website. Very disappointing. This is a pregnancy pillow after all - the times matters!

Nicole
Nicole
 

Horrible service - Wish I could give them a 0 Star – Ordered a product over a month ago and keep getting told its been dispatched. Save yourself the hassle and don't buy from them.

LLewis5
LLewis5QLD
 

Worst customer service, still waiting for a refund for product I never got – Ordered a U-shaped pregnancy pillow at the beginning of my second trimester. Saw on their site that average shipping was 5-10 business days, I have now been waiting a month for any notice that my order has been dispatched. I have sent multiple emails asking where my order is and why it hasn’t been sent yet, receiving a reply says later with the… Read more

excuse of “we are so sorry we will make sure that this doesn’t happen again”. Finally asked for a refund and I am told that my order will be shipped in a few days. I am still waiting on my order - a week later. I have sent further emails to try and get a refund for this as I no longer need the pillow I got one from another website.

I would not recommend this company, their customer service, email response and shipping information is ridiculous.

Maykala rowland
Maykala rowland
 

I ordered my pillow 3 weeks ago and still haven’t received it!! – this is a joke and clearly a scam… I have the proof from my bank that I payed, and I got an email from them… yet it’s been 3 weeks and still nothing. It won’t let me email them because the emails “not supported” and it won’t let me track my order? I’ll definitely be going further. Do not order through them.

Odette W.
Odette W.
 

Biggest scam – Waited months for it to come in and it came in with barely any stuffing and the pillow was cheaply made and case had a rip in it and isn’t the material they advertised it as it feel like a hospital pillow I wouldn’t even give this to my dogs to sleep on don’t waste your money I left a review on their actual website but they like to filter out all… Read more

the honest ones and replace them with five star reviews youd have to be delusional to rate this five stars I’d rate zero if I could

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