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Printer Supermarket

Printer Supermarket

3.9 from 117 reviews · View Statistics
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Reviews

  • Product Quality
    4.2 (20)
  • Return Claim MadeYes (4) · No (20)
  • Shipping
    4.5 (16)
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Reviewer Photos & Videos

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Excellent delivery time with a quality product

published

I researched a product and this company had the most competitive pricing. I was very pleasantly surprised by the faster than expected delivery. I ordered another scanner and it similarly arrived very promptly. A very positive interaction.

Product Quality
Shipping

Totally dissatisfied

published

I bought a printer that was inoperable on delivery. It took 2 months, and many e-mails, to get a refund of 85% of what I paid them, and I had to return the faulty item at my own expense. I don't know whether the stonewalling was an attempt to defraud me or just general incompetence, but either way I'll never do business with them again.

Incentivised Review No
Return Claim MadeYes
Michael C.
Michael C.Sydney, NSW
  • Verified

Very disappointing Advice, service and support!

published

Recommendation on a buying a new Printer, explained quantity, volume and quality required. PSM -Recommended the Lexmark CX431. This printer is sub-standard. Tried to return to PSM, talk to Lenmark. Lenmark said it was the Black ink, replaced black ink, print quality is so bad cannot use for client reports. Tried to get a refund from Lenmark no go. The printer is not useable. Very disappointing, Advice, service and Support from Printer Supermarket and Lexmark. I will now have to purchase a new printer that works, total waste of money and time.

Product Quality
Incentivised Review No
Return Claim MadeYes
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Brad
BradSydney, NSW

I think its fraud or a scam

published

i made a order, got a email saying they need a credit check, called them emailed them no response but still managed to bill my card. called the credit card company, in there hands now.

Product Quality
Incentivised Review No
Return Claim MadeNo
Roger
RogerGreater Melbourne (Metropolitan), VIC

Order to delivery in 20 hours

published

I placed an on-line order for ink cartridges at 1:50 pm on Thursday, and they arrived at my door around 9:30 on Friday. Most other suppliers are struggling to make timely deliveries due to COVID-19, so it was a great surprise to have the cartridges arrive so quickly. Thank you!

Product Quality
Shipping
WOW. Speedy delivery.
WOW. Speedy delivery.Narrabundah 2604, ACT
  • 2 reviews
  • 1 like

Speedy Delivery!

published

Cost of scanner? Very competitive. Delivery cost? A little more expensive than standard post. Delivery time? 25 hrs from ordering to delivery (25 hours from VIC to ACT. WOW!) Am I impressed? You betcha! Even if the scanner is not as good as I hope, I CANNOT complain about the service. I will be using them again for future printer needs.

Product Quality
Shipping
Incentivised Review No
FoxBearSydney
FoxBearSydneySydney, NSW
  • 62 reviews
  • 22 likes
  • Verified

very fast response & Refund

published

Ordered Brother MFC-J6530DW A3 Colour Multifunction Inkjet, but was advised by Staff that it was not available. Received email within 12 hours, and refund processed within 24 hours via Paypal.
Price was very competitive.
Will shop again next time

Product Quality
Incentivised Review No
Return Claim MadeYes
Pauline
PaulineSouth East Queensland, QLD
  • 2 reviews

5 star service

published

What a fantastic company to deal with. Their service and product Is excellent and such speedy delivery. The printer was very well packaged and I would highly recommend this company To anyone.

Shipping
Incentivised Review No
Return Claim MadeNo
CHRIS V
CHRIS Vsydney
  • 13 reviews
  • 5 likes
  • Verified

Too efficient to be true. I took a minute to write this review

published

A family member said his experience was amazing with printer supermarket. I then placed an order then received a call to confirm delivery instructions then literally 10 hours later the goods were delivered as instructed to a rural address with no issues. Guys i am impressed Wow!Excellent service ... I sent an email to confirm was it the goods delivered and the PS rep Ben replied in 3 minutes with the con note confirming delivery... You guys set the benchmark for the best online experience and yes its verified purchase. its the first time i have used this company and definitely not the last . Excellent work

Product Quality
Shipping
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Michael
MichaelHunter Region, NSW

Best online service

published

Ordered a printer on the afternoon of Monday holiday of the long weekend. Received it Wednesday morning in the Hunter Valley. Price was very competitive with 6 other companies compared online. Spoke with their Customer Service, was connected quickly and received the same excellent service as their delivery. Will buy from them again.

Product Quality
Shipping

Great buying experience with prompt delivery to front door

published

Brought some Brother printer ink in the afternoon, and by the next morning, I had it delivered to my door.
Exceptional turn around and great website to use.
And best price on google I could find (including shipping)

Product Quality
Shipping

SUPER SERVICE

published

1 - HP CF400X Toner Cartridge, ordered 4.12 pm Friday 22 May, delivered Miranda NSW, 9.00 am Monday 25 May.
And it was a good price for a genuine high capacity HP cartridge.

Product Quality
Incentivised Review No
Return Claim MadeNo
Mel B
Mel BGreater Melbourne (Metropolitan), VIC
  • 10 reviews
  • 14 likes

Really Concerning and an Appalling Lack of Communication

published
Incentivised Review No
Alex
AlexDarwin
  • 8 reviews
  • 5 likes

Ordered QNAP NAS, which was duly refunded because of wrong details. Wonder if it is a marketing strategy to promote.

published

Ordered QNAP NAS, which was duly refunded because of wrong details. Wonder if it is a marketing strategy to promote. There is no loss for the company, who just have to reverse the transaction, it is us who gets the money after a week in our bank account. Poor Service.. Wrong information, online.

Product Quality
Shipping
Sakurashinmachi
SakurashinmachiMelbourne
  • 7 reviews
  • 3 likes

Next day delivery - really, really quick delivery

published
Shipping
Incentivised Review No
Return Claim MadeNo
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Questions & Answers

Winston T.
Winston T.asked

any printer HL-2142 ?

No answers
Winston T.
Winston T.asked

Hi do u have printer brother HL-2142?

2 answers
Fired Up
Fired Up

Check their website

John G
John G

Can you supply a Drum Cartridge for a Canon iR1600 photo copier - New $............. or seconds $........... Thank . John

eric
ericasked

Does this site have promotional code?

2 answers
Pam D
Pam D

not that I'm aware of................sori

Fired Up
Fired Up

Do you mean this Product Review site or the Printer site ?

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