Ordered QNAP NAS, which was duly refunded because of wrong details. Wonder if it is a marketing strategy to promote.
Ordered QNAP NAS, which was duly refunded because of wrong details. Wonder if it is a marketing strategy to promote. There is no loss for the company, who just have to reverse the transaction, it is us who gets the money after a week in our bank account. Poor Service.. Wrong information, online.
Next day delivery - really, really quick delivery
I needed a home printer because of coronavirus and it needed to be faster and better quality than our existing printer. I checked Officeworks online and in store re laser printers and they were both sold out and no staff had any particular expertise or could provide any real advice. I went online and found that Printer Supermarket had the same printers, so I rang them to discuss best options. The guy I spoke to was knowledgeable and suggested an Oki printer, which was a good price and also had a 3 year warranty vs the 1 year warranty on the ...HP printer I’d been looking at at Officeworks. What’s best is that the printer then turned up the day after I ordered it, which was an absolute godsend. In contrast, it’s taken another company ten days and counting to deliver something of much less value. So, full marks for customer service.
Unbelievably quick turnaround. Ordered toners for my OKI in the morning, received just after lunch.
Cheapest I could find too. 10 out of 10. Would definitely buy from them again. Also bought the actual printer from them, again best price I could find.
I'll be a repeat customer
Purchased an HP LaserJet Pro M477fdw. Great price. Was a small issue with not receiving shipping notification/tracking, however the printer did arrive in good time. Spoke with Pauline in the Printer Supermarket office and she tracked down the shipping details for me.
Shipping cost me about $32 including insurance which was much cheaper than what other companies wanted to charge (>$80).
So far so good. I refuse to buy ink jets after throwing three away and spending more time on cleaning than printing.
As explained title, ink jets are not suited to occasional printing.
Quality of photos is better than I expected as I print my own landscape photos as reference for painting.
If the printer offered the poster feature for Mac it would be even better, but nonethelesss, so far a very good printer.
I had to take them to Fair Trading to get a refund after the item did not work
They sold a printer which never worked. It took multiple attempts to get it returned and then when I did that they refused to refund the item. 6 weeks and after contacting fair trading, they have no refunded it. However it took me several hours to achieve that and they should pay for my time to do that.
- Verified customer
Cheapest combined product + shipping prices but slow delivery to WA
They mostly have the best combined product and postage prices but the services and communications could be better.
Did plenty of research into finding the right printer for my needs and subsequently the best prices. When I made the choice and hit the order button I was happy to see that there were 6 or 7 in stock in WA so thought it would be a fast delivery. They subsequently followed up the order with a phone call to check the delivery address (business or private) and whether someone was likely to be home and it would be delivered in the nex...t 2 days. Awesome! However no tracking number was supplied and 2 days later the printer hadn't been delivered. Sent an email, no response a few days later so made a phone call and received the tracking number. It's coming from QLD! Also note I paid for the Delivery Insurance that "...will get priority shipping, reducing delivery time considerably...". Couldn't be further from the truth in this instance.
Love my new printer
My HP M402dx Printer was cheaper than... well anyone on-line or in store. Even the stores that claim to price match (read Officeworks). Always a worry ordering on-line but I had used this company for printer supplies before with no problems. Delivery address in country WA so expected delays yet printer arrived within stated time frame and in perfect order. This is a great printer for my needs so thanks guy's much appreciated.
I ordered a Printer and cartridges on Mon 18/2/19 and received my order on 19/2/19. Great service, I have contacted Printer supermarket by email with a couple questions ( and mistakes on my part) and they have responded within 10 mins. Had my printer set up and working within a couple hours of receiving it. I will definitely be using them again.
- Verified customer
Fast, efficient and very competitive prices!
I was impressed by the prompt attention and dispatch of my first order with the Printer Supermarket. It arrived securely packed for transit. I was just as impressed when I sent a second order. On both occasions communication from the Printer Markret was exemplary. I rate the company very highly and will be back with more orders to take advantage of their service and excellent prices
I ordered my printer on the Friday Morning, in the afternoon reply that order had been sent! Monday morning, first thing, item delivered. Very impressed. Had I ordered on Thursday, I would have had the machine the next day. Setup quick and easy, will now see how things go.
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