Professional Whey

Professional Whey

  • Verified company
4.7

132 reviews · Statistics

PositiveNegative
91% · 1208 · 6%
Return Claim MadeYes (0) · No (10)
Product Quality
4.3 (12)
Shipping
3.5 (13)
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Reviews

Mehmet Deniz
Mehmet Deniz

Awesome product and customer service

Returning customer they have clean ingredients awesome product flavours. Quick and efficient delivery and customer service. Really enjoying these products knowing they are clean and healthy. Need to support businesses like this hard to find Australian quality clean products.

  • Return Claim Made: No
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Ash123
Ash123 · 44 posts

Not using it anymore

  • Return Claim Made: No
Product Quality
Shipping
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Ben
Ben Greater Melbourne (Inner), VIC · 2 posts

Shipping process/policy not good enough

Product Quality
Shipping
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Jet B
Jet B · 23 posts

Horrible service - Average product Nothing "Professional" about them

Hopeless customer support, ridiculous shipping times, arrogant replies to enquiries. Why the hell would you use a deleivery company that has over 3,780 1 star reviews and the worst reputation in the courier industry? AND charge $12 ? 2 weeks city to city and still no delivery. PW customer service couldnt give a crap, they have your hard earned $$ now good luck and who cares if your delivery doesnt get to you. Far better product and service on Ebay with 3 day Australia Post satchel delivery. NEVER use this bunch of tw*ts again.

  • Return Claim Made: No
Product Quality
Shipping
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Christopher B.
Christopher B. Illawarra, NSW

GREAT PRODUCTS... GREAT SERVICE

It took me a while to find Professional Whey as the market is flooded with protein supplements. But If you are looking for quality products at a good price, they have the goods. My first order was way back in 2014 and highly recommend Professional Whey and save you the leg work :-)

  • Return Claim Made: No
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Aundray C.
Aundray C. · 3 posts

Unbeatable quality and value!

Excellent range of whey protein powders that not only taste great but have minimal added ingredients to the protein itself. It's even better when the protein is sold at such a competitive price point. This is an easy recommendation to make!

So far I have tried the whey protein concentrate (natural flavour), the whey protein isolate (organic cacao) and the elite 3.0 protein blend (organic cacao) and love all three. I bought the elite 3.0 specifically to use for making healthy brownies :)

  • Return Claim Made: No
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Jakob H.
Jakob H. Northern Region, NSW
 · Verified

By FAR the best value for money protein you will find

I found Professional Whey at uni because somehow they have both the highest quality protein AND the best value for money.

As someone who is VERY price-conscious, I've done the maths; The "world's best selling protein" (you know the one) is 77.4% protein on a dry matter basis vs Professional Whey's Aus WPC 81.7%. Professional Whey's bulk pricing brings down the price to HALF of what the competition charges at their max bulk pricing. So basically, more high-quality protein for FAR less money.

Beyond that, every time I've talked to them they've been quick to reply, friendly, and more transparent than I deserve. And of course, Australian-owned, Australian products. Support local and save!

  • Return Claim Made: No
Product Quality
Shipping
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Andrew
Andrew

Great products

Have been ordering from Professional Whey for over 8 years and done over 20 orders in that time of various sizes and tried many products. Products are consistent, mix well without any chunks, priced well, shipping is always fast and I have never had any issues. I continue to order through them!

  • Return Claim Made: No
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ISSY
ISSY

Great Quality/Price/Speed

It's really hard to find a good NZ grass-fed whey at a reasonable price - This is the best I've found! As a nutritionist and ex-sales rep/supplement store manager I'm most concerned with quality but also on a tight budget so this is perfect for me :) Both delivery and customer service support is super fast as well! Thanks guys, you're the best :)

  • Return Claim Made: No

Author stated being incentivised for this review

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Tekky
Tekky · 6 posts

Slow and costly delivery.

This company should offer free delivery when you spend over a certain amount. I spend on average $150-$200 per order AND $12 on top of that for very bad SLOW delivery. This year, it has taken a crazy 14 days to deliver from Erina to the nearest major capital city for EVERY order. Unacceptable compared to other online suppliers I have used. They sell good quality products, but so do others, and unfortunately, I've had enough and will be switching to a rival company that offers 1) cheaper, faster delivery and 2) FREE delivery on orders over $100 or less.

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Laura
Laura

Best quality out there

The Cinnamon NZ WPI is the perfect protein for protein oats! Tastes amazing, mixes well and is high quality. The store was easy to navigate and postage was quick! Cant wait to try the other products

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Barb
Barb Perth, WA · 3 posts

Professional Whey: The business

Professional Whey is a great company in more ways than one. The products are great, the prices are very reasonable and the delivery is fast. The website is user friendly and the information on the website is comprehensive and helps to make decisions more easily. After purchasing products from Professional Whey for the last 7 years I have absolutely no complaints whatsoever and would give Professional Whey an overall rating of 5 stars.

  • Return Claim Made: No
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jackgiffa
jackgiffa Hunter Region, NSW · 4 posts
 · Verified

USA Whey Protein Isolate

My mates and I have been buying USA Whey Protein Isolate from Professional Whey for 5years now and find it to be excellent quality and the site easy to navigate. My mate also loves the Cacao.

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Cam
Cam · 7 posts

Seems to take forever to receive your order

Great products but takes forever to receive. This is an Australian company delivering within Australia. I do other orders on the same day from an international company, I Herb International & I get that order before Professional Whey. How does that work?

  • Return Claim Made: No
Product Quality
Shipping
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Martin K
Martin K
 · Verified

Awesome products and super fast delivery

My wife and I have been using NZ WPI, Select WPC and Lactoferrin over the past few months and we love them. Great tasting. Easy on the stomach. Our energy levels are much improved. Plus super fast delivery.....I order at lunchtime and its delivered next morning to my door, even though I'm interstate.

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Questions & Answers

Puropa Wawa
Puropa Wawa · 

Has WPC have any side effects like constipation or upset stomach?

Zed
Zed · 

Not that I've noticed... I take only one serving a day though or depending on my activity level as I live to vary my protein sources. I do have issues with dairy normally, though this product has been great. I recommend all my friends and family to give it a try.

Aaron
Aaron · 

Not at all, its super easy going on your stomach and digestive system. I've never had any problems at all. I take one serving a day after a workout.

Kat
Kat · 

I've never had any issues when taking this protein powder, it's gentle on your system and I normally have dairy and lactose issues.

Guest
Jude Pachamuthu
Jude Pachamuthu · 

What is the difference between Creapure and Creatine Monohydrate products?

Professional Whey
Professional Whey · 

Hi Jude

The main differences are in the purity levels and country of manufacture. Let us explain.

Creapure® is produced from cyanamide and sarcosinate using the “cyanamide route” manufacturing process. This manufacturing process ensures that Creapure® does not contain the impurities creatinine, dicyandiamide and dihydrotriazine derivatives. Therefore Creapure® comes with a guarantee of a minimum of 99.99% purity with each and every batch. Creapure is also Made in Germany. The Creatine Monohydrate product is made in China and is a high quality product however it has a different manufacturing process than Creapure and has a purity level of 99.97% on our current batch. Batches of this product do not go lower than 99.95%.

Hope this helps
The PW Team

Guest
Charles98
Charles98 · 

Do any of the products require refregeration at any stage (eg. after the packet has been opened) particularly in summer?? Many thanks

Professional Whey
Professional Whey · 

No not at all. As this would create moisture in the product.

Tawheed
Tawheed · 

It says it is preferred to, to maintain freshness. Personally I havnt though I live in Melbourne which explains why. It's fairly cold here.

Aims31
Aims31 · 

All it says on the packet is to store in a cool dry place...i live in Karratha in WA, the tempts. can get up to 40+ degress and my products have been sitting on my bench in the kitchen and so far so good nothing has changed in smell, texture or taste wise. I hope this answers your question :)

Guest

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