UNPROFESSIONALS Cannington WA - A common use of the misnomer. STAY AWAY. Bond gougers too. It takes a special combination of trash to work together to become such a rotten team of morons. The Owner ([Name Removed]) of 15 & 15a Hopkinson Way are a lazy, neglectful, greedy and childishly irresponsible landlord that needs to be exposed for how they… Read more
fail in simply supplying a dwelling. They are so freak'in lazy that they take the word of the worst Property manager (SF) who fabricates issues to claim bond money. These issues existed before we moved in and the recalcitrant and selfish goes along with it because they have no respect to their tenants. Of the 3 years we tenanted the house I had to push and pull to get them to fix seriously dangerous situations. They ended our lease due to sour grapes for being made to comply with the law. The place was a run-down dump that we moved into and the owner was required to fix the collapsing, rotten shelves. But that is as far as the lazy morons would go until I took action. The property manager stone-walled me at every turn to follow the miserable owners evasion behaviour. They still hadn't fixed the broken vanity. They allowed me to seal the gaps around the doors to keep out ants, roaches and crickets but not a single word of appreciation. Just a threat that if it wasn't of high standard then i would be required to pay for damage. That is when I knew we had a special type of C%&T on our hands. Professionals Cannington have had the Senior Property Manager's behaviour bought to their attention many times and continue to employ this psychopathic bully with a serious personality problem. We all know that the entire property management industry attracts people of this nature but The Unprofessionals Cannington persist with this toxic influence on tenants. Clearly they have no respect for tenants also. I accidently left an expensive belt and pair of trousers on a hook but she dumped then in the recycle bin and it was scavenged by the next day. No respect for personal property. I also got a threat from the property manager via text for me to comply with allowing tradies in while we were packing to leave. She said she would damage my record for applications to rent. The tenants in the front house complained to me about the unreasonable and bullying coming from the property manager. She would try to make the women be at the property during inspections. She would say nasty things which made our women feel insecure and of low value. To try to get anything done by email was a nightmare. She would respond in two word replies and would be online like this at 10pm. For me, that time was to get problems solved before bed to be read the next day. This moron would lie awake at night trying to counter her responsibility. Sure, it is noble of Unprofessionals to supply a job to a mentally ill woman but do they really need to make this woman a "Senior" in her title? Should she be given so much power over tenants? Shame on you Backhouse. Your license should be revoked. There is a ton of other things to mention but I'm gone and better for it.
The Professionals - absolutely nothing "professional" about them. When we were renting through this agency our agent was great. When she left, things went quickly pear-shaped, as she had gotten things done. The two people we were left with were utterly useless and lazy. It was said they would make decisions on behalf of their clients if they… Read more
hadn't gotten in contact with them regarding various issues. Some of these issues were potentially dangerous, yet were left unattended. However they would fib about having gotten in touch with them when in fact they hadn't, as if they couldn't be bothered. They also no longer had sent back inspection reports to renters, as if, again, they couldn't be bothered. They would show up in very casual black T-shirts and black jeans as if it were some signature uniform, calling themselves "Professionals"; I think not. They would do a 5-minute sweep and then leave, ripping off the landlord for the lousy service they would charge them an arm and a leg for. Service contractors would show up, do their assessments and advise us of any repairs or replacements that needed to be done, yet the reps insisted that they had been told otherwise; obviously it was simpler and easier to do nothing and lie about it. And this information came from an insider. Absolutely rubbish and despicable. Rents skyrocket yet very little maintenance had gotten done. And we were not alone with our critique, apparently. We are glad to be out of their hands and are now into the care and integrity of responsible leasing agents. It is advisable to avoid this agency at all costs.
- +7
The un professionals. I rented my 3 Chester St, Brookfield, Tauranga, property through them. They placed the tenant. It was always filthy and full of clutter and and cat feces. The place was trashed. I evicted the tenant . Carpet ruined, and place left trashed. I have many photos . No problems since changing to Eves.
Reviews with attachments
No tinned beverages – Tenants, you are NOT allowed to be be shirtless on your couch with your teddy bear, while drinking a beverage from a tin. That is something only property owners and real estate agents are allowed to do!
Unprofessional Wellstead Team and not even worth one star – I recently purchased a unit from The Professionals Wellstead in WA that was an investment property for the seller. The previous rental tenant had 2 cats that had sprayed… Read more
urine throughout the unit and left claw scratches in several places. These agents did NOT notify the sellers of this and the damage caused and I found out from the sellers that the exiting tenant received their bond back. The sellers sympathised with my situation but said it was the Professional Wellstead Teams responsibility as they knew nothing.
Legal Aid free advice informed me that I could engage a Lawyer to act for me but that's extremely costly. The unit was dirty and the smell of cat urine was disgusting and while I was told by Wellstead's that the carpets were cleaned twice, they couldn't care less and took no responsibility for their unprofessionalism and negligence.
The Professionals Wellstead were the managing agents for the 5 year old unit and either didn't carry out 6 monthly inspections or turned a blind eye to the dirty and filthy condition of the unit at each inspection, including the final one and the tenants concerned resided in the unit for 2 years.
The cat urine is on the blinds, carpets, walls and doorframes and has penetrated floorboards and concrete. I have replaced the carpets and purchased produces to treat the extremely difficult issue of the cat urine smell and found out the cat urine has a half life of 6 years. I've had to pull up skirting and quarter rounds, throw them out and I'm still treating the concrete. Next when I can afford it, I have to replace the urine marked blinds and then will be the floorboards. The smell is dissipating somewhat with treatment but it will be ongoing for a long time and I constantly have a sore throat due to breathing in the smell.
Wellstead's did do a small bit of spot cleaning themselves as the toilet, oven floors and other areas were also extremely dirty. I was informed quite dismissively that the carpets had been "cleaned twice".
In my complaint emails to Professionals Wellstead's, I had no response from Wellstead agent and from the Wellstead Business Owner/Licensed Principal I did receive a response email stating only "Thank you, I have noted your email".
An unprofessional and negligent company.
Name does not reflect their service Orange NSW branch – Be sure to know and understand your rights as a landlord if paying this agency to manage your property. You will need to question most things they do on your behalf. From the start they denied receiving our rates notices putting us behind from the beginning. Properly manager slow to respond and ignores questions they don’t want to answer. They… Read more
allowed charges of $100 for a 5min job on a part which costs $5 see image. They refused to hand over photos of our property to our new agent. They can’t be trusted or relied on. We do not recommend this Orange NSW branch.
Positive reviews
Professionals at Forster – I have to write an amazing review for all the staff at Professionals Forster. I am doing a complete renovation on my property at Forster. With all the amazing help from Haylie, Mellissa, Shelby and Suzanne the experience has been incredible. They have organised quotes instantly and always get back to me immediately. Nothing is an issue for them.… Read more
When the painting was done the painter forgot to send me photos. Haylie went there immediately and sent me fantastic photos. I couldn’t have done this without this teams dedicated and very “professional” help. What an amazing team. Thank you so very much Jo
Professionals BELMORE , very good client service – Stephen Papanakos and Zac, Professionals BELMORE NSW 2192 were very professional, pleasant, knowledgeable, helpful, punctual and patient throughout the process in helping me find the property that was most suitable for me. I strongly recommend using them. I found their office , The Team, to give very good client service.
Professionals Campbelltown – Liam and the team and Professionals Campbelltown have been genuinely helpful and honest with every transaction I have had with them. I would highly recommend them whether your looking to buy, sell or rent or rent out your property. This family business is the team to call.
Negative reviews
Disgraceful professional real estate – I am disgusted with the professional real estate at padstow I live in my own home at panania and my neighbours are renting from them they are only supposed to have 1 dog they have 3 German Shepard's I have complained numerous times about the barking these dogs make I also have a rescue dog and he is so anxious now with these dogs next door… Read more
the real estate does not care about anyone or anything except collecting there rent mind you they do not work my neighbours are scared to make a complaint as well I have spoken with [Name Removed] and [Name Removed] from professionals at padstow and they have done nothing except to say they pay there rent what a disgrace they are professionals my butt. please anyone interested in selling there house or renting please don't go to them they only care about collecting the rent
Woeful – Thankfully departed real estate agents trying to be commercial strata managers. An off-shoot of Granger Clark Professionals. Nothing 'Professional' about them - undeserving of even ONE star.... Misled and constantly ignored owners and their council and, at every opportunity, tried offloading their managerial duties onto them. Also neglected to… Read more
keep the strata company’s tax affairs in order. The overall condition of the property deteriorated significantly during their tenure, the 'highlight' of which was allowing feral nuisance tenants to rent a lot they managed for 2+ years, in violation of the building's fire rating. If you're looking for commercial property management that is self-serving, negligent, unhelpful, argumentative, inept, and lacks integrity & transparency, then go no further than this mob...
Appraisal by Khush – Kush was rude. Putting my husband down to me. Saying that my husband was very negative and she couldn't speak to him. She said our house would sell at about $470.000 when 2 other agents had rated mid $500.000's it sold for $563.000 so if we had gone with the professionals we would have missed out on $93.000
Find out how Professionals compares to other Real Estate Agents
Know better, choose better.
Recent reviews
Thief – Took deposit in a offer we made.. Than showed our offer to other parties ... While we were reviewing the contract(we even didn't took 1 day) they given another contract to another party who offered 200 more on buying a unit. They sold to them without letting us know .... Complete low character agents
Unethical foolishness – Disgustingly unethical. They send brochures in the mail gloating over their contribution to the national housing crisis. "The good news is... The demand for properties is far exceeding the supply". Don't you think it's a slap in face for those who have to futilely work like dogs each day yet have no hope of ever owning a home? Professional fools.
Worst Real Estate – John McGarry is a real estate agent that works for The Professionals real estate in Aldinga South Australia. I enquired for a rental property within 2 hours of it being advertised and never received an inspection date. I then instantly applied for the property which is still up and available and isn't due to be leased until the 8th of December, my… Read more
application was almost instantly unsuccessful even though I have more than 8 years of perfect rental history. I then messaged his mobile phone to see why I was unsuccessful and he never gave me a response. UNPROFESSIONAL IN MU OPINION.
Very unprofessional - Bond thiefs – [Professionals Cairns Beaches] I rented a property from these “unprofessionals” and it was an absolute NIGHTMARE. We were not treated as customers or given the respect we deserve. At the end of our lease, they refused to give us back our bond due to the most ridiculous reasons - 'so called lies' and general wear and tear. They do not respond to… Read more
emails at all or keep their promises. I wish I could give these guys zero stars. Something needs to be done about the 'unprofessionals'. Highly do not recommend renting from them.
Highly unprofessional service – Takes weeks/months to process repair and maintenance requests. Even for the basic necessities, we need to wait for months to get them fixed. They will always have some or other reason to delay the fix. Very poor condition unit. Every 5 months or so one or the other thing breaks and they again take months to fix the same.
Worst property manager ever – The professionals property managers are the worst. The one in charger of the place we rented out is incapable of doing simple task of arranging for the house repairment. The AC was in the lease but it was broken for two months and in the middle of summer heat wave of 43 degrees we didn't have AC. It was a serious health hazard to live in a hot… Read more
house day and night. Rating of one is too high for their service. so disappointed. She is heartless, cruel and has no sympathy for the living conditions of tenants.
Left us high and dry – Applied for a house through these clowns, had to chase them for info every step of the way or they just would not communicate anything to us. Approved for a house very quickly, the property manager said we had a glowing rental history and no issues on our end. Come the day of moving and they have lost our details and put only 1 of 3 of us on the… Read more
lease, we called to clear things up with them and they spoke down to us and told lies. We rushed over there to fix the lease and was told nobody could move in at all. The day after we were supposed to move in, they totally withdrew our application and left us homeless. Do NOT use the professionals if you value your safety, money or a roof over your head
Real estate agent mislead me and took my money – I was lead on a wild-goose chase driving long distances from Perth to Northam going from one property inspection to another knowing that my applications were not being shown to the owners. When I asked questions about this, the response was catty and I was given a lecture and the option fee was never refunded. I lost pride, dignity and $50 with… Read more
[Name Removed] in Avon Valley who did not even try to refund the money into my account and the entire experience was defeating. I was robbed!
Professionals Balajura Sorry Would Not Recommend Them – Had Invoice Issues Had To Go Through Them And Let Them Know What The Faults were They Would Not Check Had To Phone Them Always Got An Answering Machine Leave Message Sometimes Get Back To Me Or Not at All. Phoned Manager Got Straight Through Expressed My Concerns (angry) Got most Of It Resolved In 10mins .This Was The Third Time I Had To Complain… Read more
Over Different Issues With The Property Manager That Was Assigned To My Property Excuse Was Recent Flooding Priority,s My Initial Complaint Goes Back 6 weeks Ago Not Just Last week .Now Tax Day Today And And Their End Of Year Report Missing A Couple Of Months Which I Asked To Be Resent But Did Not Receive.Hopefully I Don,t Get Recharged Extra From The Accountant Which I Have Already Paid For .Yep So Sorry Their Was Other Issues But Other People On This Forum Have Expressed Them.
Find out how Professionals compares to other Real Estate Agents
Know better, choose better.
The Unprofessionals - Wantirna – To give the "Professionals" 1 star is being generous, unfortunately that's the minimum I can give them. In the 1st year of the lease they were lovely, easy to deal with and no issues. They fixed (nearly) everything on our pre condition report. They communicated with us efficiently, were very easy to deal with (most of the time) and overall not… Read more
much difficulty. That's where it stopped. Come the 2nd year of the lease that's when the house decided that a number of things would go wrong. I.e taps leaking and flooding the kitchen, door handles breaking and trapping us in the room, 3/6 security shutters not working either being stuck open or closed. Not saying this is the real estates fault, but after sending several emails and trying to contact them to no avail, it fell on us to fix these issues (bar the security shutters). We would get no notice of when maintenance would be carried out i.e smoke alarms and gutters. Just a call from the service saying that they are coming that day. Even remote house inspections became difficult for them where we were due say March for one, sent through all the photos even had a reply from the property manager. Yet 4 months later we were accused of not doing it and that we're overdue 4 months? Tenant transfers were made difficult also, no communication saying that it was received. Obviously never processed as the little communication we had with them was still going to the previous tenant. Unbeknownst to us turns out we'd had 4 different property managers across the year? The end of lease was probably the worst experience out of them all. Absolutely no communication, advised the property manager we were moving out the 14th of the next month (28 days notice) didn't get a reply until 2 weeks later addressing another email but not addressing the notice to vacate?? Had to follow up again, was then told we didn't give enough notice since we had said we were not renewing the lease as opposed to saying we're vacating the premises they would take the notice to vacate 2 weeks after we had originally emailed them? We then called to discuss it where it instantly turned heated as the property manager just flat out refused to negotiate, asked if there was someone higher up we could talk to which she replied "no there's no one else you can speak to, take it to VCAT they won't do anything!" Surely enough when we returned the keys we were told that there were infact two directors we could talk to. Contacted the property manager multiple times to tell her that the end of lease clean was done and asked if she could do it within a few days as that was the guarantee the cleaners had. No reply. Told her several times that we were going to be interstate, no reply. The only communication we had that we were getting our bond back was from the RTBA. That was about the only positive things from the whole experience. NEVER USING THEM AGAIN
Absolute 5 Star service! Real ‘Professionals’: Cannington W.A – From the first phone call to the day of settlement, The Professionals in Cannington W.A were exactly what you would hope to expect from a Real Estate company but would never really actually receive. Sometimes though, such as in this case, dreams come true, as it was a very smooth process, from that side of things. Ironically, the agent we were… Read more
dealing with, Mr Simon Backhouse, was actually the Seller’s agent as we were the buyers, however, he gave us the same Silver Service that he would have given the Seller’s. He was very professional and upfront at the negotiating stage, didn’t play any sales games with us, liaised with multiple trade services when we were at the renovation stage, was in constant communication at the settlement stage and even gave us flowers, wine and chocolates as a thank you at the ‘Handing over the keys’ stage. Great to deal with from start to finish. Would highly recommend him to anyone seeking to purchase/sell in the Canning Shire and surrounding suburbs. I can see why the Professionals have won the ‘Property Now’ award for the last 3 years consecutively. As well as being well-presented, Simon never ignored a phone call, text or email and was always on the ball. Look forward to future dealings. Thank you.
Professionals Taylors Lakes – Totally unprofessional. Runs the agency very bad. [name removed] the property manager mismanaged our property and didn't followup on any calls or do any inspections when she should have... [name removed] is to blame as he hires incompetent staff. I will not let them look after any of my investment properties. Stay clear Also my friend sold their… Read more
property through Professionals Taylors lakes and they also had a bad experience with Lies Lies Lies and with no communication... Professionals Taylors Lakes cannot be trusted
Professionals Ellenbrook – Terrible communication after I had made an offer on their property listing. No updates, continued to arrange viewings then ask for my best price after telling me I was highest
The rudest people. The Un-Professionals – I phoned their office -Duncraig Professionals - to enquire about a house rental after seeing this house on realestate.com and was soundly told off for going around and looking at the house. I tried to book online next to view the house and this was cancelled 3 x times each on the day of the inspection. I rang the agent and was told a story of… Read more
'the agency could not get access' and that was why they had to cancel. When I said the house looked in poor condition and would anything be done to improve it I was told 'well if you don't like go somewhere else.' Each time reception or agent I was shut down and treated like a second class person because I want to rent. I actually own 2 of my own houses that rent for much more than this. I want to buy another but like to rent in the area first to get a feel. I will not be using these agents. Call them the Un-Professionals.
Unprofessional agency – The agents at professional Parramatta are the worst. No ethics. Know how to Fool around. Very poor customer experience overall. Not recommended to anybody who wants peace of mind and reliable services.
Professionals Mooroolbark – What an awesome service from Steve at Professionals Mooroolbark. from the inspection to the offer process he was helpful. he kept in touch all the way though buying the house. i would 100% recommend steven
Unprofessional – The agents gave us a hard time. Our first agent gave us wrong information thru email. And the second was very greedy to bond to the point that she gave untrue reviews that is based on the inspection when we move just for the sake of the bond. Honestly, we don’t if she hate us personally. Very unprofessional agents.
Terrible Agent – They should change their name as Unprofessional. I really don't know how they could win the award. Seriously, At the Ads they put down fake price (you should know the property in Rockingham was 250 but your online is 270 then when I emailed you changed to 250 as reduced then you told me it was leased. How funny was that) Further more, The manager… Read more
agent was annoyed me everything since done inspection without any reasons. Well done your baby jobs as you already mess all your food around then now your home owner had to put their property online to get new tenant. Now I know how you get 90 1* reviews. Absolutely useless from reception until management team.
Terrible – They have fake ads on realestate and domain. When I called them they just say those properties are not available or have been rented. I still see those properties advertised on the websites. Other thing is within themselves they don't know which agent is dealing in which property. Highly unprofessional, big risk if you have rented with them.
Extra Information
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Oh well serve them right I am so happy my neighbours have moved ,but did they make a mess of the… Read more