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Prospa

Prospa

4.2 from 124 reviews

See the Best Business Loans in 2019 as rated by Australians on ProductReview.com.au.

Reviews

(93)
(6)
(2)
(3)
(20)
  • Timeliness
    4.8 (55)
  • Loan TypeFixed Rate (38) · Line of Credit (6) · Variable Rate (1)
  • Transparency
    4.6 (61)
  • Customer Service
    4.7 (62)
  • Application Process
    4.7 (58)

This is perfect

published

Dev was really helpful and professional. I will recommend him to everyone. Loan amount was what I needed so Im very happy. The rate was satisfactory it was the same as a few other companies I had contacted

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateJanuary 2020
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1 comment
Prospa
Angie A.Prospa

We're so happy to have your recommendation James. Our team work very hard to help support businesses. Thanks for your feedback.


BSP

BSPSydney, NSW

Very efficient service

published

Found service very efficient and quick in terms of response time.
Costing of loan clearly outlined.
Minimal issues with providing details and getting loan approved.
Interest rate was reasonable for small loan.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
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1 comment
Prospa
Angie A.Prospa

Thanks so much, one of our values is being open and real with all our customers. We're so glad you enjoyed your experience with us.


Hung B.

Hung B.Greater Melbourne (Metropolitan), VIC

This is perfect!

published

Very happy with the prompt and professional service. Dylan, he explained everything and he gained a good understanding of my situation prior to coming to me with a solution. His communication was fantastic.

Transparency
Customer Service
Application Process
Timeliness
See all answers
1 comment
Prospa
Angie A.Prospa

Wow Hung, we're so glad to hear you loved your experience with our team. At Prospa we know that every business is different and look forward to understanding how we can help. Thanks for your kind words!

The reviewer stated that an incentive was offered for this review

Denise B

Denise B

  • 2 reviews

Surprised at these 5* reviews

published

Be aware. Yes approved. But very high interest 26% and I have excellent credit history and long business history. Only for short term emergency, will be paying out in 3 months.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
See all answers
1 comment
Prospa
Angie A.Prospa

Mick M.

Mick M.Central Queensland, QLD

Easy to work with

published

Very happy with the prompt and professional service. Needed a short term cash flow business loan and the team at prospa were very understanding of my business situation and provided a fast and prompt solution.

Transparency
Customer Service
Application Process
Timeliness
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Kate

KateSouthwest, VIC

Fast, Efficient, Knowledge

published

Dev knee what he was talking about, he explained everything and he gained a good understanding of my situation prior to coming to me with a solution. His communication was fantastic.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateDecember 2019
See all answers
1 comment
Prospa
Angie A.Prospa

Thanks for your feedback Kate. We'd love to hear how we can make your next experience 5 star. Please let us know at feedback@prospa.com where our team can improve. Kindest regards, the team at Prospa.


Muhaid

MuhaidGreater Melbourne (Outer), VIC

Simple and fast

published

It was easy than i thought it took me one day for approval and got paid same day i recommended Prospa to everyone
Thank you so mach for your service

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
See all answers
1 comment
Prospa
Angie A.Prospa

We believe in making lending easy, thanks Muhaid for the feedback.


Why who you borrow from is more important than how much you borrow

published

Bloody minded. Missed a payment so they placed a charge over my company, where their debt was the smallest loan but nearly pushed my into receivership because I couldn't refinance the bigger loans with them first in line. Kept repeating their policies and their stance. Luckily I was able to come through on cash glow or their so called policies were goingto be the end of me then a default on them. Borrow from someone who cares about your business so you can pay them back. Not these gangstas with a shiny website.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateFebruary 2019
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1 comment
Prospa
Angie A.Prospa

So very quick and so easy

published

A formal business line of credit put in place with the ability to draw on the limit within a day of the request for it. Approved, documented and established within 24 hours. This is a service that is not available with other lenders in the market and certainly not this easy.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeLine of Credit
Loan Start DateDecember 2019
See all answers
1 comment
Prospa
Angie A.Prospa

Wow Martin, we are so glad to hear about your experience! Our team work hard to keep businesses moving and we are so grateful for customers like you. Thanks for your feedback.

Excellent and Understanding

published

Dev was so patient and understanding for us. Explained everything very clearly and got us what we needed. And so fast!!! Thanks so much!! Highly recommend the Prospa team! X

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
See all answers
1 comment
Prospa
Angie A.Prospa

Wow thanks Nicole, our team are always open and real with our customers. We will pass along your kind words to Dev!


Prospa are so helpful and efficient.

published

Excellent customer service and very professional and helpful. I experienced no unexpected extra costs or issues. I am extremely satisfied and fully recommend there service. It was stress free and quick. Thanks Dev

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
See all answers
1 comment
Prospa
Angie A.Prospa

We love delivering on our promises and are committed to providing a fast and transparent customer experience. Thanks!


Ray C

Ray CSydney, NSW

Prospa are the consummate professionals

published

Nothing short of professional, prompt and very pleasant to deal with. They understand small business very well and we could not think of a better partner for any business regardless of their size. The loan particulars were clearly explained and the fees were very competitive. It will be a pleasure referring Prospa to other businesses that we deal with. Thanks again Prospa!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateDecember 2019
See all answers
1 comment
Prospa
Angie A.Prospa

Wow Ray, thanks for the feedback. We love delivering on our promises and are committed to providing a fast and transparent customer experience.


Tracey T.

Tracey T.South East Queensland, QLD

Great service & communication

published

Excellent process, very friendly staff. Simple and stress free process with a clear understanding of what I needed for my business. So much better than having to deal with a regular, stressful meeting at the bank. Highly recommend this process.

Transparency
Customer Service
Application Process
Loan TypeLine of Credit
Loan Start DateDecember 2019
See all answers
1 comment
Prospa
Angie A.Prospa

We don't want our customers jumping through hoops, thanks for the great feedback Tracey.


Perfect

published

My service was very good,
Did not experience any extra costs everything was explained to me.
I am extremely satisfied and will definatley be in contact for future buisness at the end of the year.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeLine of Credit
See all answers
1 comment
Prospa
Angie A.Prospa

Wow Chris, we really appreciate your feedback. Our team always strive for transparency with our customers! Thanks for your kind words.


Fast and easy to deal with

published

Very efficient company, friendly staff, although not approved for the specific loan I was after, they gave me an alternative which still greatly helped our business
Would definitely recommend them to family and friends!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
See all answers
1 comment
Prospa
Angie A.Prospa

We're glad to hear our team were able to provide your business with a solution, thanks for your feedback!

John

JohnPerth, WA

Great service, clear communication

published

very happy in simplicity of process, clarity of costs, and speed of service. Very friendly staff who communicated frequently, clearly and with total understanding of our business needs. Can recommend.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateNovember 2019
See all answers
1 comment
Prospa
Angie A.Prospa

Thanks John. We value simplicity and transparency and will always be available to answer any questions you may have. Thanks again for choosing Prospa.


Exceptional customer service

published

From the first phone call, Dylan took care of everything and made the process super simple and easy! Great customer service! I will definitely look to have a working relationship with Prospa in the future! I spoke to them Tuesday afternoon and by Wednesday everything was approved and the money was on its way. Definitely the way to go for small business owners!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateNovember 2019
See all answers
1 comment
Prospa
Angie A.Prospa

Nikki

NikkiSouth East Queensland, QLD

  • 3 reviews

I can not believe how easy, fast and efficient the whole process was!

published

Dev Dey was fantastic, very helpful and was always there for the questions we may have had. I dont think there were any unexpected costs. At this stage very satisfied

Transparency
Customer Service
Application Process
Timeliness
Loan Start DateNovember 2019
See all answers
1 comment
Prospa
Angie A.Prospa

Thanks Nikki, We love that you love it. We are always here to answer any and all questions that you may have so don't hesitate to reach out to your account manager at any time.


Above and beyond!

published

Extremely satisfied with the service provided and the friendly customer service. Was incredibly quick response and sorted out with no issues. Good rate and don't have to worry about it until a later date.

Transparency
Customer Service
Application Process
Timeliness
See all answers
1 comment
Prospa
Angie A.Prospa

Thanks John. You are right, we really go above and beyond for all our customers and ensure you experience the 5 star service that we promise. Thanks again and Welcome to Prospa !!


Great product and people

published

it was a great experience and seamless process with wonderful people to deal with
it took only few minutes to set up the portal and availability of funds and signing of agreement

Transparency
Customer Service
Application Process
Timeliness
Loan TypeLine of Credit
Loan Start DateNovember 2019
See all answers
1 comment
Prospa
Angie A.Prospa

Thanks for this wonderful review. We value speed and simplicity and understand that your time is important. Thanks for choosing Prospa and we look forward to working with you again in the future.


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Questions & Answers

Leah T

Leah Tasked

I only want a small loan to help start my business off but I really don't want any huge interest fees...how high on average is the interest rate on small loans?

2 answers
Prospa
Angie A.Prospa

Hi Leah, Prospa’s rate varies based on your industry, how long you have been in business, the health of your cash flow and other factors. As such, we are unable to confirm your rate until you have been through the application process. But feel free to call us on 1300 882 867 and one of our loan specialists can talk you through how it works. Thanks!

Will H.
Will H.

Dont go with prospa if you want something low interest.


Maggie

Maggieasked

Just a small enquirey. I am looking at a possible loan of around $40,000.00. Can you tell me what interest rate this would be over 12 months?

6 answers
Jack
Jack

No idea sorry, it takes about 10 - 15 mins on the phone to have a complete offer ready for you. You should just give them a call.

Prospa
Angie A.Prospa

Hi Maggie, Thank you for your enquiry. Could you please provide me with your phone number or email address and I'll ask one of our loan consultants to give you a call this morning. If you would rather call, our number is 1300 882 867. Kind regards, the team at Prospa.

John Mauri
John Mauri

hi Maggie,
I don't want to lead you down the garden path,But what i can tell you is depends on your credit score that will detemine the actual interest rate.It can very from 1-3 per cent.
I hope that answers your question


Get an answer from our members and Prospa representatives

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