I been with Prospa for past 3 years. The guys are helpful at receiving loans; however, due to the pandemic you have to jump through hoops for any type of assistance. After the assistance ended we were expected to backpay the amounts reprieved from lower repayments within 7 days or they will cease assets. The collections department are very aggressive. I would not reccomend Prospa even at a last resort like we did. This is now being escalated through the financial ombudsmen.

I been with Prospa for pass 3 years. Before COVID they are not bad. But due to COVID time, they been hopeless, non notice to inform what’s happing, just keep take the money out & charge extra fees. All they are doing is let you dry out & die. They don’t are about your buainess. Just care about the money. They want to take everything from you & let you die.

Very VERY expensive. $85 dishonour fee + $17 daily late payment fee (per day) + $11.50 weekly service fee (if you are late with a payment). I've given 2 stars as it was a reasonably easy process but with charges and interest like this, I'm not sure if the lending was a benefit or a trap. No transparency with the fees and interest rate is OMG high. I'll pay this loan and look elsewhere for funding. Wow, just wow.

It’s a Great company. Great communication. Fast and efficient.
Customer service was great. The whole process was extremely easy and settled with in a few business days.
Would definitely recommend this company!

Great customer service. Responded back quickly with great results. Would recommend to anyone. Prospa have helped my business fund for tools when times were tight with finance. Thanks again jack and the team

Have been using Prospa for a number of years and have always found them prompt and helpfull and vey understanding to my needs. Highly recommend if you run a small business.

I would recommend Prospa to others as they always come through with the results required.
Mate was extremely helpful and was a pleasure to deal with at all times.
Will have no hesitation in using them again.

Prospa customer service is excellent and approval reliable, which makes the interest rate acceptable.
We will continue to work with them as and when the opportunity arises, and negotiate lower rates.

Will recommend this company to anyone, Yagiz was very helpful and helped all the way best customer service. Thank you so much will recommend to others thank you so much again

customer service was excellent, could not be better.
yes some $800 fee which im not sure what it is for.
think the rate is quite high considering bank charges for this type of facility comes in at approx 12 percent

Yaz and the team at Prospa have helped me out once again. From application to funding a easy process, it helps to have a dedicated account manager who is more personal than getting different people each time and Yaz explains everything for me so that I understand the process, fees repayments etc and it’s nice to be rewarded/acknowledged for being a good customer by giving me a competitive interest rate even though I increased my lending. I highly recommend Prospa and hopefully your lucky enough to get Yaz (but I’m sure the whole team are just as great )

The process was fast and efficient which we really needed. Staff were friendly and accommodating. We will definitely be back if we need to later on down the track. Thanks

Diana was friendly, courteous and knowledgeable. She was responsive and importantly did not over-promise. Explained the process well and showed genuine interest in understanding the specific funding request and context

excellant service by nick. no unexpected other costs, rate is a little bit higher than the banks but way easier to deal with. 10 minute phone call 2 emails and its all done

Customer Service very good, loan approved and in account within days. Professional customer service and on point. Simple fast and effective and highly recommend to my Business Fiends and collegues

Very satisfied, very high level of customer service which is why I chose to go with Prospa again, very quick transitional period from delivery document to receiving the loan - Andrew

Customer service brilliant - timing - brilliant!!! we have used before and will highly recommend! Again they are true to their word and always before time almost !!! Great Company with easy to speak with employees.

Simple, fast and effective. No Hassles- highly recommend to anyone. Will certainly use these services again in the future if the need arises. Well done Varun- your customer service was excellent

I found Prospa so easy to deal with, I have dealt with them in the past and was so happy with the service that I returned for a business consolidation loan.
The process for uploading bank statements was easy, the approval was quick and the team is always friendly to deal with. Pretty much finalised everything in one day. Wouldn’t hesitate to recommend them.

Patrick was understanding of my business needs and came back with 3 options the next day. Once I selected an option funds were available later that day. Exceeded my expectations.