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QLD Roller Shutters
Very Professional, Easy to deal with
From start to finish dealing with the staff at Qld Roller shutters have been very professional in regards to our needs, Travis was easy to get on with and all questions asked were answered with the usual salesman pitch. Would highly recommend them for anyone looking at getting roller shutters installed.
Absolutely perfect shutters
Absolutely love our shutters very professional company and amazing products would highly recommend Qld Roller Shutters to any one. From the 1st call made Pia was awesome to the measure and installation Nathan was fantastic,everything was professional can’t thank them enough, will be definitely recommending to all my friends .
Great Product and Service
Super happy with this product, it was so good we ended up doing the whole house with roller shutters.
Pia was great with the administration, and Nathan was great with the installation.
Thanks again, Qld Roller Shutters for making my house secure.
Great product at a very reasonable price
High quality product with expert installation (installer came up with some problem solving solutions to what was not a straight forward installation) Fast and efficient service. Highly recommend them for garage roller doors.
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Wish we had installed this sooner!
We are very happy with our roller shutter. It blocks out the heat and the sun from our western-facing office window. Our office used to be unbearable during summer, but now it is wonderful. Thank you so much - we just wish we had found you sooner.
Great service. No issues at all.
The Technician (Nathan) was professional, friendly and had the three installations completed within 2 1/2 hr. Great work. Leeoyn was always very professorial and friendly. Very efficient lady. No issues at all with the office staff. I will only call Qld Roller Shutters if I need any further work done. Thanks to everyone at Qld Roller Shutters. Cheers.
- 2 reviews
My roller door shutter blew in with the wind!!! But was fixed within days.
My new shutter was installed 5 days ago . I was promised it would be installed 2 weeks from deposit. It ended up being 4. Well these things happen. I received the call for my installation to be 6:30 am. The fitter turns up at 8:30 am and could only say sorry and blamed the office lady. Well these things happen. So I came home at about 12 pm and the door had blown in from the wind. I called the office and said that I was not happy with the product and I would like a refund. The lady in the office said that in the 18 months she was working with t...
Read morehe company, that she only new of this happening one time before. She said she would come back to me about the refund. Two hours had passed and I had no call. So I called back and spoke to the same lady, who informed me that she hadn't spoke with the owner as he was not available.I told her that my car is in the garage and I can't get it out. She said she would call me back with a time for the fitter to come and fix the door. I spoke with head office and within a few days a new shutter was fitted with extra reinforcement. The owner sent me a lovely email appologizing for the unusual occurrence. Thank you to the team at Qld Roller shutters. Well Done!
- 6 reviews
- 5 likes
Amazing product! Great team!
Everyone from Leon in the office, to the guys doing the install, to the electrician....everything has been great. Even if we had a few minor bumps - they were quick to resolve them. I don't know how I lived without them.
Great product and really easy to deal with
We ordered a new roller door for our garage. Queenslander Roller Shutters provided the best price, and also a superior product that could cater for the low ceiling height of our garage. Very happy with the finished product.
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Excellent Service All The Way
Admin and technician excellent in every way. Very happy with final result. Always on time and they were happy to fit in with my hectic lifestyle to organise measure and installation. Communication was superb.
- 2 reviews
Outstanding Service and Quality
The process from online enquiry to final installation and follow-up has been fantastic. The quality of the roller shutters is beyond what I expected. Would highly recommend. Thanks QRS team!
- Verified
Fist class service / first class product
The customer service was first class, the product is first class and the fitter who was here was excellent. The whole process was very easy. And the pricing is very reasonable.
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- Verified
great service and very helpful staff
from the first contact with Leeong on the phone and to Nathan who came out to measure up the service, follow and interaction was 10 out of 10. thank you
- 2 reviews
ethics
We didn't realise that with the motor working direct off the spindle/axel the operating speed would be slower than a normal roller door, but they were extremely helpful with phone calls and emails in getting it all sorted out and came back with the right advice and changed the motor over to a bigger unit with a ups [uninterruptable power supply battery back up unit] for if the power goes off. Now it is brilliant!!! We had already paid for everything and had it installed, so if they weren't committed to getting things right they could have just left things as they were and not cared.
Excellent Service
One of our Roller Shutters windup/down tapes broke. Left a message on line and a lovely lady called me back and was very helpful. The service was excellent and the young repair man knew his job. To everyone involved, a very big thank you for a job well done. We were very impressed.
Questions & Answers
Asking owners are these shutters noisy, do they rattle in the wind?
We have not noticed any rattling. We are not happy with Qld Roller Shutters as they will not reply to our questions regarding their misleading warranty as we have caught them out with their lies. Beware of buying from this company.
Thankyou for your question. As we use exclusively a 55 mm high density curtain they are very quiet compared to industry standard 40mm curtains. We use a heavy duty 7mm felt on each side of side guide...
Read more which holds the curtain firm and there is no metal to rattle against. Pls call for any further questions you may have. Ph. 1300 888 382. Office hrs 8.30 am to 4.30 pm mon to Friday.
Hi, I have had no rattling at all with ours (and it was a storm last night). There is some motor noise when they roll up and down, but I think that is normal, it is just the motor running, it isn't t...
Read morehat noisy (ie I have put them down when the kids were asleep and they stayed asleep).Get an answer from our members and QLD Roller Shutters representatives
Details
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Hello Richard Ciobo, further to the personal apology I have sent you, I have looked into your Roller Shutter installation and it’s very surprising you had a problem. On viewing photos of your rural sh...
Read moreed, it is in a very venerable position, and open to upsweep winds in this open rural paddock area and it was a time of very unusual high winds. I feel it is a combination of all the above factors all working against you. We apologise for the inconvenience caused, but note we have replaced the Shutter and have added extra security with modifications to the replacement. We are very proud of our product as it is designed to withstand problems far greater than the industry standard product. Being Qld’s only manufacturer of Roller Shutters I’m pleased we were able to see to the repairs in a reasonable time frame. Regards, Management.