Quad Lock

Poor quality products – The magnetic case had the magnetic ring come out. Very poor design. The car mount does swirl and is annoying as you can't adjust your screen. The lock works well but the products fell cheaply build. Very disappointed

Disappointing and Misleading: No Glass Screen Protectors for S24 Ultra, Only Flimsy TPU – I recently purchased what was advertised as glass screen protectors for my Galaxy S24 Ultra from Quad Lock, expecting a durable and high-quality product to match the premium feel of the phone. However, to my disappointment, it turns out that they don't actually make glass screen protectors for this model. Instead, what I received were TPU plastic… Read more

protectors, which are far inferior in terms of protection and feel. The plastic material lacks the rigidity and durability of glass, making it virtually useless for anyone looking for serious screen protection. The worst part is the misleading advertising, which gave the impression I was getting glass protectors. Unfortunately, I feel stuck with these plastic ones now, and it leaves me really frustrated, as they don't provide the level of protection I need for such an expensive device. This experience has been very disappointing, and I hope they reconsider their product lineup or at least clarify what customers are actually buying.

Quad lock – One of the best products on the market and have used them for my car and motorcycle, for past 10 years now and love there service too Show details

Bad service – My mag desk top failed it just stopped logged a warranty sent information but now nothing [Name Removed] replied and I replied back with information $99 Desktop charger just a weight. Spent a lot with this company customer service is just useless Show details

The device failed and I lost my phone – I bought a quad lock for my bicycle to hold hold my phone while bike Packing. It worked OK for a few days then the locking device failed, the spring on the locking device did not sring back and lock. I was pushing my bicycle over some bumpy ground and my phone fell off and I did not notice for an hour. I took the handle bar mount off and it still sticks. I am a Mechanical fitter by trade an think this product is not very special. Show details

Had my iPhone 17 Pro Max fall off the quad lock mount with proper case mid ride, it was checked prior to departure and the second time it’s occurred. Quad lock blamed me for it and the response was very average. iPhone 17 pro max users beware, possible issue here.

QUAD LOCK fails to perform over long periods 4-8months and fatal failure on some products after 12 months. 1st issue : iphone15 pro plus quad lock case magnetic ring pulls away from the case and doesn’t lock into case, annoying with wireless charger. First time it happened quad lock were pretty good and replaced the ring. Now this second time I’m… Read more

not going to bother to replace the magnetic ring, just going to find a different solution

2nd issue : suction cup on window mounting phone holder fails in extreme heat and doesn’t hold to windscreen. Absolutely fails 100% of the time if the car site in the sun all day. For work purposes mine sits outside in an open air secure car park for 8 hours and by the end of it the phone holder lost suction and I find it on the floor. Ref picture attached.

3rd issue: purchased a wireless charging unit with a sticky pad that supposed to stick to your dash. Well that only lasted about 6 months and then started to peal away and fail.

At this stage I’m reluctant to purchase yet another phone holder of some sort from quad lock.

Thank God that my motor bike quad lock phone holder is pretty much failure proof so that actually gets 5 stars. Just frustrating that I can’t find a good solution for my 2018 Audi S3….. the search continues for a solution….

Bought a case car mount and screen protector from quadlock. The 'screen protector' if I can even call it that is the worst excuse for screen protection I have ever bought including $1 products from China. No glass in packet It's like a piece of cling film to cover the screen at a rip off price. Do yourself a favor and order from eBay, Amazon,… Read more

temu, shein, pretty much anywhere else and save your money. I have to go and buy a real screen protector from a shop today as I need the protection on the phone for work.

Love my mag lock case for the Google pixel 8 pro however is falling apart not even 18 months old, have become disappointed with the price vs quality Show details

Title: Quad Lock Mag Case – Disappointed, Dangerous Issue & Poor Return Experience I bought the Quad Lock MAG case for my Apple phones (Mine, my daughters and sons) hoping it would be a reliable all-in-one solution (MagSafe charging + Quad Lock mounting in my car). Unfortunately my experience has been very poor: Magnet keeps detaching: I… Read more

returned my first case because the magnet ring literally fell off the case with the first use, and was within 12hrs of purchase. SuperCheap Auto were so rude about replacing it. I got a replacement, however 3 months later my and my daughters are both doing the same thing again - the magnet keeps loosening/detaching. This means the phone frequently flies off the car mount while driving, which is unsafe, distracting, and dangerous.

Safety hazard: If this keeps happening on roads, it could easily cause a crash — or cost me a fine/accident because I’d be trying to catch my phone from under my feet and my $3000 phone has also had damage to it from flying off the mount.

Customer service was unhelpful: I went through a retailer and was refused a replacement or refund (Supercheap Auto). The staff I dealt with were dismissive and rude.

I’ve seen other customers report the magnet ring detaching or weak magnetic hold too, which suggests this might be a broader quality issue.

At this stage I can’t recommend this product. A mount that can’t reliably hold your phone in a car is a real safety concern.

Perfect for mounting my iPhone on my Harley. Easy to install. Lock on mount, vibration damper and wireless charging is brilliant. Very confident that the phone stays on. Would highly recommend.

Had nothing but issues with the Wireless charger I've reached out to quad lock about my issues and have just been sent around in circles. For weeks now I've been back and forth in emails about the fact this product doesnt work. Constantly disconnecting constantly saying connected but not charging. Works when it wants but mostly doesn't at all.… Read more

I've tried all four USB ports in my 2019 Mitsubishi Triton which I've never had any issues with and still have the same issue with it not working. I've installed a brand new QC 3.0 USB port which is more then enough to power the wireless charger and still I'm having the exact same issues. I've tested all the USB ports in my Trition and all are working flawlessly yet quad lock will not accept my responses nor this information and want me to uninstall the wireless charger and take it into my home to test with a charger inside and take a video for them even though the only phone I have is the one id have to use to take this video so how do I do this? Oh they say get a friend to come over and help me. I'm beyond frustrated with quad locks customer service and the fact their product is faulty yet they keep saying it's a issue with my USB ports which tells me who ever is helping me is not understanding the fact I've tested my USB ports and upgraded one and all are working flawlessly it's not an issue with anything but the product I paid for and they refuse to honour with a replacement. I will not be buying anything else from this company and will let everyone know exactly how they deal with customers.

Zero stars. Absolute rubbish phone cases. We’ve had FOUR of the cases now that have had the magnet come completely off onto the quad lock car phone charger. We’ve gone to replace the magnet piece on the back of the phone case for the 4th time and they were sold out. Not buying this crap again, complete waste of money and you just keep giving them… Read more

more because of their faulty cases. How about make a case where the magnet isn’t able to come off at all? Seems like a bit of a buying scam. They sell the magnet piece because they know it comes off. We’ll be replacing everything quad lock in our cars from now on.

I have a Quadlock case on my Galaxy S24 Ultra and for the most part, it is good i.e. comfortable to hold and secure in its locking cradle. However, last week the phone fell from my pocket on to a concrete path while I was walking and not only did the screen protector crack but the screen of the phone cracked also. Quadlock advertise 2m drop… Read more

protection but this was only from my hip pocket to the ground. I contacted Quadlock to see if they would assist with repair costs ($499.00) and they declined saying that they don't guarantee against ALL falls, in other words, NO falls. To say I'm disappointed in the product for not stacking up to the advertised specs and in the company for not supporting their product, is an understatement. I trusted and supported a home grown Aussie company only to be let down on two fronts. Looks like its back to Chinese made products for me. The attached photo is of my phone with the screen protector removed showing the damage to the main screen after the fall.

I purchased a Dash/ Windscreen mount Quadlock for my Landcruiser, it fitted well and proved to br quite secure whilst off road driving. After 4/5 months I experienced the device coming off tbe windscreen. I Contacted Quadlock support and reported the issue, they were truly amazing in their quick responce, a few photos later and a few emails the… Read more

issue was rectified with a replacement, not only did they replace the Quadlock device but upgraded it to the new one. Absolutely amazing Service and product.

I purchased Quad Lock case and Purple ring. Excellent product. Easy to use. Only one thing to suggest is more colours in the cases would be fab (need a girlie selection). Deliver was quick too.