Thanks again QCCU
Service was fast, friendly, and as always efficient! Tom made it all so easy for me as usual. He guided me through the entire process.
No unexpected costs. The rate is very competitive.
One happy long-term customer!
Got there in the end
Disappointed that it took 7 business days before I was advised that my application had been rejected. A long time when the car you want is sitting in the car yard. I was rather put out as our family had been members of QCB and its predecessors for over 35 years. Fortunately the local loan's manager was able to reverse head office decision and loan was approved. Very happy with service provided by local staff and great to have a local branch....it's not all about on-line and ATM'S. Rate offered is great. All ended well
Excellent Customer Service
Had an incredible experience with Queensland Country Bank!
Nadene was amazing and so helpful! This was my first car loan and she was so helpful, patient and kind, answering all the questions I had and helping me through the process.
Amazing and personal experience
End to end process was smooth and all done interstate leveraging technology. Staff where very friendly and provided updates along the way. Approval timeframe was a few days but once approved where quick to fund.
Excellent Service - Great Rate!
The car loan process was made so simple by the branch and was processed within 24 hours from the time of interview to picking up the car from the dealer!
Excellent people to deal with. Treated with respect and they made everything so easy. We have been with this bank even through all the changes from Credit Union to Bank. Would not go anywhere else.
Best service I’ve had from a Bank (Jenny)
Exceptional service, easy to deal with! I am now considering changing my mortgage as well, that’s how good their service is. The best bank I have dealt with. Thank you Jenny
Excellent customer service and car loan deal
My partner and I had the pleasure of working with Sean from the Online Lending Team. He was very helpful with our loan application and dealing with the car dealership to arrange payments. A very easy and stress free process with QCCU.
Amazing customer service and Product price
Sean was excellent to deal with, he was always so helpful, responsive and knowledgeable. Not only did they offer the best interest rate, but then Sean went out of his way to offer us an even better rate than we already had! Could not recommend QCB more, this is our second loan with them and will be coming back for anything else we need in future based on our service experience alone.
Excellent Customer Service & Product
Sean was an absolute pleasure to deal with. Very helpful, responsive and went above and beyond to assist. Could not recommend QCB more. Fantastic customer service and a very competitive product.
Friendly and Professional
Extremely satisfied, the team at the Canelands Branch have been helpful with all of my queries and dealt with them in a timely manner. Thanks to the Canelands team, I’m now driving a brand new Toyota RAV4 Hybrid Cruiser
- customer service was great
- everything run smoothly from beginning to end
- I rate it 10/10a
Great Customer Service
I used the online application process and it was smooth and efficient. Ryan was very professional and provided fabulous customer service. All details were explained and I would not hesitate to recommend.
Great customer service
Customer service very good although application took along time to be approved.
All fees and rates discussed at application interview so there where no hidden surprises.
Very happy with outcome with our loan
Customer service, Clarke was great.
The whole process took around 4 months (credits team very frustrating). Always wanting more.
Loan rate was excellent, that's the reason why I stuck with it.
The reviewer stated that an incentive was offered for this review
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