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Excellant customer service
I accidently ordered the wrong colour curtains.
I rang to explain my problem and they did not hesitate to offer me a refund. The customer service was excellent.
Cannot fault them
I genuinely don't have much to say but I feel I need to write a review just to ensure a a great business is rewarded with a positive review.
I received a lot of back and forth email assistance before I even made a purchase and I mean A LOT. It wasn't judt one or 2 questions but I was probably annoying in the end because I had no idea what I was doing. Anyway, from the assistance I received, I put an order in for 1 item just to see what it was like in terms of light blockage for the baby's room and it was dark so I put in a much bigger order for the rest of my home. It isn't easy buying anything online without seeing it in person for colour and quality. Long story short I bought the Nordic curtain in grey and I couldn't be happier. Love them
Very Happy Customer
I would like to give 4/5 star rating for quality of product for the money.
Navigating the Website is very easy and I had the product delivered within 4-5 days.
The only downside was that I wasn't particularly happy with one colour selection and returning the product is a no go....I have two more windows to go and will definitely be ordering from Quickfit Blinds.
A very satisfied customer.
Deep red Portsea Fabric Pinch Pleat Drapes.
Would like to give 4.5/5 stars for quality of product.
5/5 stars for service.
5/5 stars for value for money.
Very nice product for the $. Great service. From ordering to receiving my drapes was only 13 days! The pinch pleat drapes are exactly what I expected or even better. The size is perfect. Lovely Alexia was very friendly and helpful. I class the quality of the product I bought as 'very good' and better than expected and great value for money. Naturally, you get what you pay for and if you're wanting absolute perfection, buy elsewhere bu...
The delivery was delayed but it was AU post faults.
The delivery was delayed, but it was AU post faults.
I called them and they offer an express post if I don't get them next week.
Very Friendly customer service.
The reviewer stated that an incentive was offered for this review
Very Poorly Made
I usually don't give bad reviews, but I feel compelled to write this review about the curtains I had made by Quick Fit Blinds and Curtains. The curtains were made in China - no problem with that at all - but they were clearly rushed and very poorly made. Every seam is very uneven and badly puckered; the fabric has been pulled as the seam was sewn and it is difficult to iron out due to the significantly uneven edging. All of this is clearly obvious as they are sheer fabric. Speaking of which, no attempt to iron the seams and loose threads ever...ywhere. I get it that with large curtains, they will need to be folded to send and I'm happy iron them out when received, but pressing seams is typically part of finishing the job, and for these it is a massive job. And finally, they used white curtain tape at the top on sheer black fabric. Yes, white curtain tape is more common but black is available and should have been used. Just sorry I didn't make these myself. I've spent about three times the hours it would have taken me to make them on trying to fix them. And sadly, they still look like crap.
Excellent customer service & fast despatch
After reading reviews here, I took the plunge and am very happy with the experience and purchase.
Purchased on a Sat afternoon, changed my mind regarding colour on 1 set of curtains on Sunday and sent QuickFit an email, received an email response early Monday to confirm the colour change and that my purchase was already despatched! How efficient is that?!
My curtains arrived 1 week later on a Sat via AusPost. From Victoria. With Covid restrictions in place. Excellent service all round. Thank you!
The curtains were exactly what I wanted - p...lain room darkening curtains and sheers in a pinch pleat style to cover 3 metre wide windows. These are not luxury fabrics, but what I’d call reasonable for the quality and value for money. I was not willing to shell out for custom made curtains via in-home consultations, and quickly discovered that there are not many places - bricks & mortar, or online - that offered ready made curtains to cover 3 metre wide windows. But Quickfit did, and at very reasonable prices. As I said before, very happy.
Ordered custom timber Venetian blinds from the website. Awesome to browse through a website that gives you an instant price. Received order super fast and good quality product. Highly recommend.
It is initially difficult to choose curtains online without having someone coming to your house and do the job. However, this company made it easy to order free samples online and make a decision from there. Also their customer service is good and our curtains arrived very quickly and they are beautiful. Thank you Alexia and team for the good work.
Custom Made curtains - took a risk - it paid off!
I ordered custom made curtains on the 22 June and had them by July 2! Amazing. Really good quality and exactly to the measurements I'd ordered. They were almost half the price of other places I had quoted. So very happy with taking a risk without seeing the fabric first. Have ordered other products from them before and they have always been great.
Fast delivery, excellent customer service
Was unsure on the exact size and type of curtain to purchase so contacted customer service. She was very helpful and provided useful guidance on how to measure and explaining the exact type of curtains i needed. Got the item within 3 days and it fits our purpose perfectly.
Really nice custom made Skagen curtains
Quickfit curtains store was easy to navigate and find the type of fabric and curtain style. We selected Skagen and had several samples delivered for free to check the quality and colour.
There was an informational brochure with instructions that came with the samples.
It took about 15min to measure and order them. They arrived in 14 days which wasn’t bad given the corona virus.
Overall we would recommend them. We had plenty of time whilst at home to shop around and these guys seemed the best for price quality and timing.
Still waiting for a refund
They advertised curtains on sale. When I ordered them they were 'out of stock' *. I asked for a refund. I paid via bank transfer and gave my bank details for refund. It takes 5 mins to login and do a bank transfer. But no, I have to ask three times for my money back. Three times is too many.
I am very impressed with Quickfit Blinds and Curtains.
Their website is easy to navigate and order from.
I took advantage of their free sample service to check fabric and colour. Then ordered both Coated Blockout curtains plus fabric curtains for our entire house in November 2018 (spending over $2,000). Delivery was quite fast, given I am in a regional area.
Both types of curtains look very good once they were ironed and hung. They have also performed well since purchase over a year ago now.
Customer service was very helpful with any queries well handled. They also stood by their product, replacing a curtain that had a flaw in it promptly.
I have recommended the company to relatives who have also purchased.
Such a simple, hassle free process from beginning to end.
My samples arrived fast and Alexia @ Quickfit was always available with a super-fast reply to answer my numerous questions and give advice about hanging, measuring and tracks. I was nervous about ordering online and measuring myself, but it was a lot simpler than I anticipated. I ordered the Home Theatre Media Room Curtains Made to Measure Bond Black, they arrived fast, fit perfectly and look fantastic! I couldn't recommend Quickfit Blinds and Curtains more highly.
I will be a return customer!
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