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R J Nuss Removals
NSW, Sydney, VIC, Melbourne (See All)Reviewer Photos & Videos
- 3 reviews
Nuss Removals' representative, [Name Removed], inspected the contents of our five bedroom house in Manly on 12 April '22 to provide a quote and stated that the most efficient way to effect the move would be to have multiple removal vans shuttling between the pick-up and delivery addresses. We accepted the proposed removal charges of $4,590 on the basis of the proposed approach. Nuss required us to pay in advance and then on the day of the move, 12 May '22, supplied one small removal van with three removalists. I rang Nuss mid-morning and made i...
Read moret clear to Nuss' operations manger, Sherman Pereira, that this was clearly insufficient manpower and removal capacity to transport the contents of a five bedroom house. Eventually an additional removalist arrived at around 3.00pm followed by an additional small removal van and driver/removalist. The pick-up was eventually completed at 4.45pm, with the delivery completed at around 6.45pm. By providing insufficient manpower and removal capacity Nuss failed to deliver the service proposed and paid for in advance as required. Due to the delay in completing the pick-up the purchaser's solicitor had left for the day by the time the house was vacant and therefore settlement had to be deferred to the following day. Due to the deferral of the settlement on the sale, the purchase was also unable to be settled on the day and had to be deferred. According to our solicitor additional interest on the mortgage on the property for sale, penalty interest for deferring settlement on the purchase and additional legal fees equated to $2,200. With nowhere to stay we were forced to find a hotel to stay in at a cost of $342.73. This company pertains to give a premium service relocation but it was anything but this. They did not deliver on promises given at time of quoting. Packers and staff did best they could but the job was understaffed and not enough transport was supplied. Check your contract before signing and handing over any money.- Rates and Fees
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- 2 reviews
We haven’t been given an answer about the non arrival of an inherited mid-century sideboard that was supposed to be transported from Sydney to Brisbane. It’s been many weeks now, and it seems we may never see it again.
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Nuss has ignored the disappearance of items important to us and, we discovered, our insurance didn’t cover non-arrival. We have made numerous calls and sent emails to no avail. They’ve gone silent despite requesting that we submit a claim. So disappointing.
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Bureaucracy was easy and a quote provided. I also needed 5 day storage between relocation, from Balgowlah to Sydney CBD. Very good communication throughout and care to detail and items. Prompt and punctual. A shuttle was required to reach truck on upper carpark level making for a long day. Perhaps more training for a heavy fireproof safe, but experienced Andrew came to the rescue. (safe been moved OK at least 7 times in prior house moves).
- Incentivised Review No
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Excellent service from all points of view. A move from 2 bedroom apartment into storage seamlessly carried out in good time with paperwork all in order and on time pick up. Efficient and polite, very helpful crew.
- Incentivised Review No
- 2 reviews
From an apartment in Sydney to a house in the Hunter. The move was completed in the day. Both the sales and actual moving process was very well handled. Happy to recommend them on my experience.
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- 3 reviews
Moved from Blue Mountains to Gosford. Extremely pleasant and helpful Company to deal with from first phone call to unloaded truck at the end. Only gave them 5 stars because that was the upper limit. Took care of our things like they owned them themselves. Not one breakage including glass chimneys on old oil lamps. Amazing. Couldn't be happier. Gordon & Rosemary.
- Incentivised Review No
2 bed relocation from Australia to Dublin. Excellent door to door service. Arrived on time and safely. No damages. Excellent customer service in Australia and on arrival in Dublin.
Would highly recommend.
- 2 reviews
RJ Nuss coordinated the inbound leg of our relocation from Hanoi to Melbourne. Everything worked, they were very communicative and helpful. We would recommend them and use them again.
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We were moving interstate and needed to have our goods (from a four bedroom house) stored for a few weeks, so having a container that could be put into storage was ideal. The Melbourne team were very helpful with advice and tips on packing, and the uplift was done with great care and expertise. The team from Sydney were excellent and our goods were safely unloaded in Wollongong, and in original condition.
The supplied packing material was excellent and good value for money.
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Very Professional Coordination fm Mgt., with EXCELLENT PACKING by Moving Staff!!
We have made over a dozen international moves over the past 40 years; and at least that many domestic moves. Our interaction with and the service from NUSS Removals was the best we've experienced! They were detailed and prompt in their coordination in the lead up to the packing day; and, the two packers they sent, ALEX/EDDY, were on time, exceptionally professional, efficient and took great care in the packing of our household goods. Although English wasn't their native language, they understood our concerns and requests perfectly and compli...
Read moreed very well and with a very good attitude. My wife inadvertently left her jewelry unsecured in a case in the 2nd bedroom where one of them worked all day; and to her relief, it was not disturbed with nothing missing, a real testimony to their honestly. Upon receipt of our household goods in the Philippines, not one item was missing or broken, to include delicate crystal and wine glasses. On the receiving end, I was VERY IMPRESSED as to how well each item was wrapped/packed. Excellent packing on their part !!- 3 reviews
Our shipping-container of belongings arrived safely from Mornington Vic to Zuccoli Darwin recently. When the container was opened, I was greatly pleased to see that everything was just as packed with not a mark on anything!
I commend not only John, who was able to quote and offer an uplift date in record time, but I also wish commend the two young men who performed the uplift - not only were they efficient and courteous on the day of uplift, but their care and expertise in packing the container paid off with not one breakage or damage to be ...
Read moreseen during unloading (as well as household furniture, this also included two motorbikes and some reasonably heavy workshop equipment). I would happily recommend Nuss to friends, family and associates should the opportunity ever present itself.Find out how R J Nuss Removals compares to other Furniture Removalists
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Extremely satisfied with this company. Admin team was more than helpful with quotes and advice on packing. Received confirmation about the move prior day. Team arrived as stipulated on the morning and the whole move was completed after midday although we had planned for an entire day. No damage to furniture and the team did a great job. Would highly recommend to family and friends.
Moved in July 2015 from Coogee to Milsons Point, all went well. Guys did a great job. Would recommend Nuss to family / friends.
- 3 reviews
Couldn't have asked for more helpful guys to help us move our Mums furniture. Only a short distance but all our goods were treated with respect and all arrived safely and were moved into the Unit for us with a minimum of fuss. The process was handled efficiently from the office staff to the helpful removalist guys on the day all in a timely manner from start to finish.
Questions & Answers
do you do overseas freight from brisbane to aukland? owner packer container,20foot,dave charles 0415337515 davecharles0@gmail.com
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