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Part of RAC Car Insurance 1.9 
RAC Third Party Car Insurance

RAC Third Party Car Insurance

 Verified
RAC Third Party Car Insurance
1.6

7 reviews

Positive vs Negative
14%86%
Claim Resolution Time
  • <1 week
  •  · 
  • 3-4 weeks
  •  · 
  • 3+ months
Claim ApprovedYes · No
Customer Service
1.7
Timeliness
1.7
Job Satisfaction ?
1.0
Transparency ?
1.7
Value for Money
1.6
jerome g.
jerome g.
  Third Party

Really poor customer service Spoke to Erika who was extremely unhelpful ask to speak to supervisor , on hold for 25 minutes Tom the supervisor was in not helping any request All I needed is a confirmation email!!!! Ended up insuring my car with GIO Show details

Ask the reviewer
grayhalleen
grayhalleen2 posts
  Third Party

We got accused of hitting another vehicle RAC even threatened us with it all. They had no proof or evidence the accident even happened. They claimed the police had a report but when I went down to source the report. Nothing existed. The two bi*tches who lipped off and hung up the phone while I was trying to figure what happened need to be… Read more

sacked, the whole RAC insurance side of things is a freaking joke! Eventually they dropped the accusations. ( main reason because it was nonsense!!! )

We took our business elsewhere. Screw this company now.

UPDATE: we pursued RAC insurance and the two morons that abused me and my partner have now been sacked. Eat a big bag of wheenies.

Shanay
Shanay
  Third Party

Awful – Why do I pay for insurance if RAC is just going to reject my claim? I accidently reversed into my dads car on his property and turns out RAC doesn’t cover family related ACCIDENTS. wow so helpful!! I’m 18 years old and have 300 dollars to my name, now i’m 5000 dollars in dept because of this selfish company. If i could give RAC 0 stars i would.… Read more

this was a horrible first experience with car insurance and i would not recommend this company to anyone.

Hilary
HilaryWA
  Third Party

Absolutely Dreadful! – Terrible! Don't waste your time. They just transfer you from department to department and do absolutely nothing to settle a claim. If I could give them negative stars I would!!!! Show details

Useless
Useless
  Third Party

Zero stars. After car accident over six weeks ago RAC has not even given a quote. No communication from them – No fault car accident. RAC is the insurer. No communication, nothing happening. I have called them 5 times, what else can I say?? 6 weeks ago the accident happened. Poor service. Show details

Pritam P.
Pritam P.WA3 posts
  Third Party

Easiest insurance ever to deal with- Very Helpful! – I got into a slight incident. Called the RAC insurance line and they sorted it all out very easily. It was great. thank you. they gave me a claim number and asked me to just pass it on. I got a comprehensive insurance on my new car now. Show details

gurpreet k.
gurpreet k.2 posts
  Third Party

Their staff do anything unlawful (lie, false Statement, fake witness) to coverup their client Mistake – I had experience that if ur client pay u for full insurance then they do not need follow road rule and damage other Car easily because u guys are available for giving hard time to other to coverup ur client mistake Show details

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