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RACQ Third Party Liability Car Insurance

RACQ Third Party Liability Car Insurance

1.0 from 1 review

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1 review
  • Value for Money
    1.0 (1)
  • Transparency
    1.0 (1)
  • Customer Service
    1.0 (1)
Van L.

Van L.South East Queensland, QLD

Terrible car insurance


I've never dealt with such terrible insurance company, so slack and incompetent. I've had to keep on calling them about my claim after a car accident with one of their client ( i'm not at fault). I emailed them the details of the accident a week later and only about 2 1/2 months later they sent to me to get a quote for my car and will call me back on Monday. But it been 6 days, no one call me back, so i end up calling them. I came across a smart aleck telling me they still assessing the quote and not to drive my car if it is not safe ( so how the hell do you think i can go to work without my broken car, thanks for the advise). Still in dispute about this, but worst car company ever.

Customer Service
Value for Money
Insurance TypeComprehensive
Plan covers drivers under 25Yes
Claim MadeYes
Claimant is the policy holder No
Claim Resolution Time1-2 months
Claim DateJanuary 2020
Claim ApprovedNo
Car ModelToyota Corolla
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