Doing you a favour
Have been a long time member
Yesterday car had a puncture in a public car park
It was there as I was in hospital for treatment
My wife reported incident to ract
She was told that the member had to be present for help
From ract but they would do me a favour and send someone out
Which they did.
Not good enough
Quick phone response, kept me informed of when to expect the mechanic's arrival, quick and accurate diagnosis with clear and helpful suggestions. Tow truck arrived on time and all round friendly but professional assistance. I felt confident that I would be looked after.
In view of long distances between service centres I decided to join the Ultimate option and glad I did. My car need dealer expertise and was transported from Sheffield to Launceston. Had I not been a member it would have cost $350. Thanks RACT
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Fantastic Tasmanian Service!
Since coming to Tassie in 2016, I experienced a couple of occasions of coming out to a flat battery on my old car. Unfortunately at this time I wasn't in any roadside assistance services... The stress of trying to get my car going encouraged me to sign up. After all, about $15 a month for peace of mind is better than trying to find someone with jumper leads or someone who can jumpstart your car. Even worse, most mechanics will help for a fee of around $70 just to jumpstart.
After signing up with RACT, I encountered a couple more occasions of ...issues with my vehicle. After calling up the RACT for help, I wsas met with extremely friendly customer service, a willingness to help and go that extra mile for you and best of all, a knowingness of vehicles. All in all, it was the best move I made when i came to Tassie, as there are so many remote locations around this little island. I recommend RACT to anyone who wants peace of mind for their car.
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