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Was a true mechanical engineer and not working from a list but,.. could jump in and fix the situation.
Great help allowed me to get on with my day.
Worth it for the peace of mind.
The tech turned up quite quickly and used some clever test gear to pin point the problem (battery failure) He was able to install a replacement on the spot and then made sure that there wasn't an ongoing problem. Best bit, we'd let the roadside assist expire and the RAC allowed us to reinstate it on the phone with no penalties.
Battery change quick and easy
Came within the estimated time frame, text message letting me know they were on their way. Service was seem less and quick. Very friendly.
I have always, as member for the past 50 years, had excellent service from the RAC.
Excellent, professional, knowledgeable, good communication, meticulous and reliable RAC assistance.
From the first call to the last, i felt safe, and reassured that help was on the way. I was home within 3 hrs of calling, and my car was taken to my mechanic 2 days later ( when they could fit me in) Broke down on Monday, car fixed and back on the road by Wednesday, all thanks to the help from RAC, and saved me a fortune in towing fees!
Best Service I Have Received
Having my car break down late at night in an unfamiliar city was one of the most stressful things I've had to go through. Having employees from your company treat me with such kindness, compassion and help both over the phone and in person is what sets your business aside from everyone else's. They are your biggest asset! I highly recommend RAC Roadside Assistance!
Breakdown response was excellent.
The lady who took my call was very professional, helpful and knowledgeable. Top marks for her assistance. The response time for the repair vehicle was excellent. The gentleman again was professional and helpful. Gives you peace of mind that you have a backup when you breakdown. Job well done.
Reassured to still be with RAC
When I called the RAC just for a flat tier I felt very cross with myself. I have always been more then capable of changing my own tires. However age is catching up with me, I simply did not have the strength to undo the bolts holding the spare tier. The RAC roadside Mechanic reassured me I did the right thing calling the RAC. He had the job done in no time and I was still able to make my next appointment on time.
Having RAC road side assistance is peace of mind
Feel safe knowing that if my car breaks down I'm looked after
This very perfect
I think you should be more hard improve for give more service
Author stated being incentivised for this review
beyond the call
Graham? came to replace my flat battery. I have 2 batteries a starter one and an extra one. The starter one had gone flat and I had replaced it with the extra one for a while.. The service man replaced both the new and old battery into their respective places and connected them both. He then check to see if they were both being charged correctly. Seeing that they weren't he searched the engine bay and found a loose connection which he connected to its proper place. He then retested the charging to both batteries to ensure that all was well. If... Read moreboth batteries had not been installed (ie if it had been left to me to re-install the extra battery) to their correct places and if a check on the charging had not been done I could have been left with a flat battery later on
Thank you rac You have excellent customer service. I have not been let down and you guys always come thru.
We broke down, rang RAC Perth, we accepted business membership for $210, and because we broke down we needed a tow from Perth to Barragup, which we told them, they said we would have to pay $150 extra above membership because we have to be a member for a month to tow it there free
We then received a reminder for a $210 payment for towing down to Barragup, my wife rang them and the female staff member of RAC had a look and told us we didnt have to pay and ignore reminders, we then get another reminder a month later, which I responded to and tol
RAC to the rescue (again)
My car broke down late at night. My battery had gone flat. Called RAC and they came to the rescue. Had to wait for about an hour+ but I guess there were many breakdowns that night. They fitted me up with a new battery and that was it, all done. I've been a member for more than 40 years now and I find RAC very dependable/ reliable and the one to call whenever your car breaks down.
very helpful contact over the phone, help came quickly and battery was exchanged no problems, thank you for your service
Questions & Answers
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