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24/7 Roadservices Australia

24/7 Roadservices Australia

4.9 from 262 reviews · View Statistics
Listing monitored by 24/7 Roadservices Australia

Reviews

  • Customer Service
    4.9 (222)
  • Timeliness
    4.8 (220)
  • Job Satisfaction
    4.9 (206)
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Meron
Meron Sydney, NSW

Fast and Professional

published

Very professional and fast service provider. My car battery was flat and needed a jumpstart. Driver was here within an hour and jumpstart my car in a minute. I would definitely recommend them.

Customer Service
Timeliness
Job Satisfaction
24/7 Roadservices Australia
Cherie D.24/7 Roadservices Australia

Hi Meron
Thank you for your feedback, we appreciate it very much. We are very happy you would recommend our services.
Kind Regards
24/7 Roadservices Australia

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Michelle D
Michelle DMurray Region, NSW

Prompt and reliable service

published

Calling Roadservices Australia was such a relief knowing someone could come and help me when I really needed it. They were prompt and reliable. I called them at 2pm and someone was there within 10mins and fixed what I needed within a few minutes.

Customer Service
Timeliness
Job Satisfaction
24/7 Roadservices Australia
Cherie D.24/7 Roadservices Australia

Hi Michelle
Thank you for your feedback. I can imagine you were very happy when technician arrived within 10mins! You can always count on us to bring you home.
Kind Regards
24/7 Roadservices Australia

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Ricardo Pineda
Ricardo PinedaGreater Melbourne (Outer), VIC
  • 2 reviews
  • 3 likes

HELPFUL PEOPLE

published

I greatly appreciate the help of first (customer service)) the lady who received my call was so kind to help and the serviceman that came and assess my car. And last but not the least was the tow truck drive who assist me to take the car to the repair shop. Thanks to all of yous. Regards. Ricardo Pineda

Customer Service
Timeliness
Job Satisfaction
24/7 Roadservices Australia
Cherie D.24/7 Roadservices Australia

Hi Ricardo
Thankyou for your feedback, we appreciate it very much. Keeping you on the road is our pleasure!
Kind Regards
24/7 Roadservices Australia

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Al Mare Beachfront R.
Al Mare Beachfront R.Sydney Surrounds, NSW

Help 4 me

published

These guys provide Great service fast n efficient .
Phoned for help flat battery, within 15 minutes arrived .
Very courteous guy arrived.
I didn’t know how to open my wife’s Benz bonnet as they hide it.
He found it and got us on the road ASAP

Customer Service
Timeliness
Job Satisfaction
24/7 Roadservices Australia
Cherie D.24/7 Roadservices Australia

Hi Al Mare
Thank you for your feedback. We've got you back!
Kind Regards
24/7 Roadservices Australia

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Excellent service...feel safe because anytime anywhere I can get help....

published

Friendly customer service and fast response to come to the location where my car stuck because of the tire puncture... I need assistance a lot for my car problem. Thank you for assistance.

24/7 Roadservices Australia
Cherie D.24/7 Roadservices Australia

Hi Marni
Thank you for your feedback, we appreciate it very much. So happy we could help you out quickly with friendly service.
Kind Regards
24/7 Roadservices Australia

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Help is just a phone call away!!

published

Really happy with the fast and effective service. If you are looking for a company that provides reliable roadside assistance we will highly recommend 24/7 Road services Australia to All!!

Customer Service
Timeliness
Job Satisfaction
24/7 Roadservices Australia
Cherie D.24/7 Roadservices Australia

Hi Sean
Thank you for your feedback and for recommending our services to ALL! We're there when you need us most.
Kind Regards
24/7 Roadservices Australia

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JamesEbzy
JamesEbzySouth East Queensland, QLD

Friendly customer service; competitive rates; great for travelling Australia.

published

Used for tow prior to Xmas and since for jump starts when partner left headlights on overnight. Response Time approx 1hr. Knowledgeable mechanics and use quality service providers and equipment.

Customer Service
Timeliness
Job Satisfaction
24/7 Roadservices Australia
Cherie D.24/7 Roadservices Australia

Hi JamesEbzy
Thank you for your feedback. We are happy to help keep you on the road!
Kind Regards
24/7 Roadservices Australia

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The reviewer stated that an incentive was offered for this review

Great service all round

published

I had a wonderful experience with roadside......
From my call the to tow truck...... he’s was the best great service an
Asset to the company the service man went above and beyond

Incentivised Review No
24/7 Roadservices Australia
Cherie D.24/7 Roadservices Australia

Friendly staff, no fuss

published

I had to call 24/7 twice in 5 days for the same problem: flat battery. The service desk lady and the technicians came with a smile and fixed the problem without commenting about the 2 close calls, they were just happy to help and understand these things happen! Thanks team!

Customer Service
Timeliness
Job Satisfaction
Jo D.
Jo D.

Hi Jo
Thank you for your feedback, we appreciate it very much. We enjoy helping our members, when they need us most!
Kind Regards
24/7 Roadservices Australia

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Kat
KatGreater Melbourne (Metropolitan), VIC

Fast and friendly service

published

Getting a flat tyre on a Monday morning on the way to work was not the best start to the day or the week. It had been a very long time since I'd changed a tyre myself so I was thankful to have 24/7 Roadside Assistance. They were helpful, friendly and even though I was told someone would be out within 60 minutes, they came within 30 minutes. Trav was quick, friendly and had me on my way to work quickly, all with a 'no problem' attitude that made the whole process easy.

Customer Service
Timeliness
Job Satisfaction
24/7 Roadservices Australia
Cherie D.24/7 Roadservices Australia

Hi Kat
Thank you for your feedback. Flat Tyre on the way to work is certainly not ideal! Glad we could get assistance to you during the busy morning period, nice and quickly.
Kind Regards
24/7 Roadservices Australia

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Julio
JulioSydney, NSW

Flat Battery

published

We rang the centre, we were told to wait an hour, but John arrived before an hour. John then fixed the issue and suggested to let the engine run for an hour. Very good support. Ty very much, John

24/7 Roadservices Australia
Cherie D.24/7 Roadservices Australia

Hi Julio
Thank you for your feedback! We're there when you need us most!
Kind Regards
24/7 Roadservices Australia

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John J.
John J.Sydney, NSW

Good and kind

published

Recently got a flat tyre on a sunday afternoon. It was really 24/7 service and the help arrival was very quick.
Service guy was kind and professional and so was the receptionist.
Service satisfactory !!!

24/7 Roadservices Australia
Cherie D.24/7 Roadservices Australia

Hi John
Thank you for your feedback. We are so happy you found our technician and call centre operator, kind and professional and we could help get you back on the road.
Kind Regards
24/7 Roadservices Australia

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Great service and communication

published

Called 24/7 Roadservices when car broke down this morning. Did not wait long before call was picked up, and a tow truck arrived within 30mins. Money well spent, will not hesitate to recommend this company to family and friends!

Customer Service
Timeliness
Job Satisfaction
24/7 Roadservices Australia
Cherie D.24/7 Roadservices Australia

Hi Amy
Thank you for your feedback and for recommending our services to your family and friends! We appreciate this very much.
Kind Regards
24/7 Roadservices Australia

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Professionalism and prompt attention

published

I was very impressed with the service I received when stranded on a dirt country road in North East Victoria.
On a cold afternoon I my wait for attention was minimal.

Customer Service
Timeliness
Job Satisfaction
24/7 Roadservices Australia
Cherie D.24/7 Roadservices Australia

Hi David
Thank you for your feedback, so happy we could help get you back on the road.
Kind Regards
24/7 Roadservices Australia

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EDWARD
EDWARDWestern Australia
  • 6 reviews
  • 2 likes

Well Done again

published

I am very impress with the customer service and the toll truck which arrive on time. everything was done smoothly and efficiently

This is the third I have use the road side assistance and cant praise enough, well done and highly recommended to those who wish to sign up

Customer Service
Timeliness
24/7 Roadservices Australia
Cherie D.24/7 Roadservices Australia

Hi Edward
Thank you for your feedback. We appreciate you recommending us very much.
Kind Regards
24/7 Roadservices Australia

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Questions & Answers

Debbie S.
Debbie S.asked

hi, how much do you charge for road side assistance and what does it include

1 answer
24/7 Roadservices Australia
Cherie D.24/7 Roadservices Australia

Hi Debbie
Our policies start from $69 and can be viewed at:
www.247roadservices.com.au
If you would prefer to discuss over the phone, please call our friendly call centre operators on 1300550279.
Kind Regards
24/7 Roadservices Australia

Ruth
Ruthasked

How do I join

1 answer
24/7 Roadservices Australia
Cherie D.24/7 Roadservices Australia

Hi Ruth
Please call 1800 008 616 to join or click on our link: https://247roadservices.com.au/join-now/
If you have any further questions please let me know.
Kind Regard
24/7 Roadservices Australia

Mikey61
Mikey61asked

Hi, do you cover all highways in Australia, even in rural areas away from big cities and towns?
Thank you,
Mike.

1 answer
24/7 Roadservices Australia
Cherie D.24/7 Roadservices Australia

Hi Mike
We cover Australia Wide, as long as you are on a sealed road we can help you.
Kind Regards
24/7 Roadservices Australia

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