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24/7 Roadservices Australia
4.9 from 523 reviews · View Statistics
See the Best Roadside Assistance Providers in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

  • Customer Service
    4.9 (450)
  • Timeliness
    4.8 (449)
  • Job Satisfaction
    4.9 (428)
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Adam
AdamGreater Melbourne (Inner), VIC

Prompt and correct

published

The service was correct prompt and professional The guy that came out really was focused on solving my problem which he did at the end ,,so far so good.

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Tim
Tim
  • 12 reviews
  • 13 likes

Not for me

published

My car wouldn't start, they asked if the battery was fine and it was. They told me they'd tow it to my mechanic. My mechanic is booked out weeks in advance, plus I was a long way from home. Ended up paying for someone to come out and look at the car. It was something simple and 10 mins later I was on my way. I won't be renewing my membership and will look elsewhere. No interest in a service that offers just flat batteries, tyre changes or tows to a mechanic. At no stage was I asked if the car was in a safe place, that should be the first question.

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Excellent service

published

Car wouldn’t start. Receive prompt device and got my car going again.

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24/7 Roadservices Australia
247 Administration24/7 Roadservices AustraliaSend a private message

Hi Linda,
Thank you for your review. We appreciate it very much. We are so glad we could get you on the road again when you needed us.
Kind regards, 24/7 Roadservices

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car was 2 metter in side spot he can't pick the car , he said he will charge me $275 if he help me push the car out

published

not very good service,and i am nit happy , i will join RASQ

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Leo
LeoLaunceston, TAS

All good with the service provided

published

All the information and service provided by the company were 5 stars. Thank you.

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24/7 Roadservices Australia
247 Administration24/7 Roadservices AustraliaSend a private message

Hi Leo,
Thank you so much for taking the time to leave us review. We are so glad we could help you when you needed us.
Kind regards, 24/7 Roadservices

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Steve B
Steve BCanberra

The dreaded flat battery…

published

It happens to all of us, fortunately we were prepared. Good friendly service, call logged in just a few moments. I got an SMS when the vehicle was dispatched with an estimated time. Then the tech called with an exact time and confirmed the location. You couldn’t ask for my on a cool winter evening with a dead battery.
Thanks guys. Appreciate your help.

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24/7 Roadservices Australia
247 Administration24/7 Roadservices AustraliaSend a private message

Hi Steve B,
Yes, the dreaded flat battery! So glad to hear that we could get you back on the road with our friendly and efficient service.
Kind regards, 24/7 Roadservices

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very helpful!!

published

Thank you so much! My car wouldn't start and I didn't know why. The attendant knew exactly what the problem was (a piece missing in my key) and was very friendly and informative. I found the piece and it didn't cost me a cent!!! thanks again :)

24/7 Roadservices Australia
247 Administration24/7 Roadservices AustraliaSend a private message

Hi Very Happy Customer,
Thank you so much for taking the time to leave us a review. We appreciate it very much. We are so happy to hear that we could get your car going again with a minimum of fuss.
Kind regards, 24/7 Roadservices

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The reviewer stated that an incentive was offered for this review

John
John
  • 2 reviews
  • 2 likes

Friendly and prompt

published

Found them very prompt and friendly service with competitive rates

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24/7 Roadservices Australia
247 Administration24/7 Roadservices AustraliaSend a private message

Hi John,
Thank you for your review. we are so glad we could get help to you when you needed us.
Kind regards, 24/7 Roadservices

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Great Staff member came to fix my car

published

What a legend..! Great customer support and customer service. Thanks again buddy for your help

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24/7 Roadservices Australia
247 Administration24/7 Roadservices AustraliaSend a private message

Hi Kiran,
Thanks so much for your review. We are so glad we could help you when you needed us most.
Kind regards, 24/7 Roadservices

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Deboliv
DebolivGreater Melbourne (Inner), VIC

Great service

published

Thank you for attending promptly and changing my punctured tyre. Attendant was very quick and thorough.

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24/7 Roadservices Australia
247 Administration24/7 Roadservices AustraliaSend a private message

Hi Deboliv,
Thank you for your review. We are so appreciative of your feedback on our quick and thorough service.
Kind regards, 24/7 Roadservices

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Great service. Fast and reliable

published

Call out was within the hour . Friendly service . Easy to access services

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24/7 Roadservices Australia
247 Administration24/7 Roadservices AustraliaSend a private message

Hi Sarah,
Thank you for taking the time to leave us a review. We are so glad we could help you in a friendly and efficient manner.
Kind regards, 24/7 Roadservices

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Diligence is the key.

published

My flat top driver kept me updated on travel time prior to arrival & also showed interest in my vechile.

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24/7 Roadservices Australia
247 Administration24/7 Roadservices AustraliaSend a private message

Hi ATL Maintenance,
Thank you so much for taking the time to leave us a review. We are so happy to hear you found our communication effective and appreciated our service.
Kind regards, 24/7 Roadservices

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Perfect professional and quick customer service

published

Quick and professional diagnosis for the fault, arrived quickly and made the process really easy for us and provided excellent customer service. Am highly satisfied with the service we received and is the best roadside assistance we have had so far.

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24/7 Roadservices Australia
247 Administration24/7 Roadservices AustraliaSend a private message

Hi Nas,
Thank you for taking the time to leave us a review. We are so glad we could get you back on the road so quickly and easily.
Kind regards, 24/7 Roadservices

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Amazing customer service

published

You Can’t ask for anything better they get to you as soon as they can very quick and reliable appreciate their help great customer service and great staff very helpful

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24/7 Roadservices Australia
247 Administration24/7 Roadservices AustraliaSend a private message

Hi Hashim,
Thank you so much for your review. We work extremely hard to provide excellent customer service and love to hear that we are succeeding!
Kind regards, 24/7 Roadservices

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Very quick and reliable service with great staff!

published

Within 1 hour of my call, I was back on the road! With a friendly call from the staff member who was coming, to tell me he was 20 mins away!

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24/7 Roadservices Australia
247 Administration24/7 Roadservices AustraliaSend a private message

Hi Rachel,
Thank you for your review. We are so happy we could get you back on the road so quickly and with a minimum of fuss!
Kind regads, 24/7 Roadservices

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The reviewer stated that an incentive was offered for this review

Questions & Answers

George L.
George L.asked

Do you offer pay by the month?

1 answer
24/7 Roadservices Australia
247 Administration24/7 Roadservices AustraliaSend a private message

Good afternoon George,
Our policies are a one-off annual payment at this stage. Hope that helps. Have a great day!
Kind regards, 24/ Roadservices

vk2dw
vk2dwasked

how much does it cost

No answers
Pat L
Pat Lasked

what is the coverage like in WA

3 answers
24/7 Roadservices Australia
247 Administration24/7 Roadservices AustraliaSend a private message

Hi Pat, we cover 24/7 Nationwide and have excellent coverage in WA. Please let me know if you have any further questions, have a great day!
Kind Regards
24/7 Roadservices Australia

Pat L
Pat L

are lost keys covered

24/7 Roadservices Australia
247 Administration24/7 Roadservices AustraliaSend a private message
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