Excellent, professional, friendly service. Provided valuable information in addition to fixing my car problem which helped in negotiating the next stage of repair. Confident in the representative and the organisation. Highly recommended!

Efficient, trustworthy, do care and quick to respond. They helped go back to road quickly. My children were very pleased with the service the put them back to their journey

Being a member of NRMA for a long time. This would be the third time I needed help. They always turn up in a timely manner and are professional and kind.

Broke down along a busy highway in peak hours with about four and half hours driving to do.With the help of the Nrma and the their service man organising tow to nearest service centre and their recommendation repair by Frost and Swift Automotive got a new petrol pump delivered and installed that afternoon and on my way relaxed and happy thanks Michael

Great service arrived quickly and on time. Diagnosed problem and explained it clearly and simply. Had an immediate solution new battery in and all done in less than 30 minutes. Finished with thank for using us and if you have any concerns or issues please let us know. How good is it.

Very friendly car service man helped me out with my car problem, customer service is amazing too! They prioritize a healthcare workers like me! So happy and thank you for the fast service! Just 10 min waiting time, Well done!! Went to work that afternoon with the new car battery!

Very happy. Fast, friendly and efficient. It was an easy experience to get the help we needed and Gary who came to fix the car was very friendly and did a great job. Would highly recommend NRMA.

As usual the attention I received was excellent.
All personnel were cooperative and polite and resolved my problems within their knowledge and capabilities.
I value my membership highly-would not be without.
Thank you NRMA

Service was amazing from phone call to car being towed home . Didn't know how was gunna get the car home as I couldn't get it to start . NRMA was there to help

The patrolman that saved my daughter and I on our big road trip was fantastic. He arrived quickly, was very friendly, organised a tow truck and got the car into the mechanics straightaway. He gave me options and his advice was on point. Thanks

Today I was looked after by Tony, Patrol 4695 who was extremely helpful, genuine and professional.

Tony was efficient in dealing with my car issues and didn’t make me feel rushed or act like I was just another number. Me being an anxious person, Tony’s friendly and calm nature put me at ease right away as he could see I was stressed about the situation and also the position of my car.

I’m so glad joined NRMA because of the convenience, value for money and ultimately the great customer service that I have experienced today and on previous occasions. Thanks for all your hard work Tony!

I have been a member for almost 40 years. I believe that all registered owners should be a member of the NRMA or its national affiliates. recently we had a problem with my wife's car. The problem was resolved satisfactorily and the phone staff and the patrolman were extremely efficient and professional.

The Patrolman arrived after around 20 minutes.
He got my car started quickly after asking some questions.
He was friendly and advised what best to do if the same problem happens.

The patrolman arrived, as promised, after 20 minutes. He was able to get my car started quickly. He was very friendly and gave me advice on how to prevent the same problem for occurring again.

The patrolman that attended to my problem was polite, efficient and not only fixed the issue but resolved it as well.
In summary the call out was made for a flat tyre, so instead of just replacing the tyre he actually fixed the tyre!!!
Hence saving me time and money of having to repair the tyre elsewhere.
I found that initiative to be very professional , efficient and comes from someone who is well trained.
Good job!!!

My recent experience with NRMA was much appreciated and the service was excellent. From the time of phoning for assistance and the tow truck arriving was all within an hour. My car was loaded onto the truck and taken to my local mechanic. Thank you NRMA

Had a flat (as I seem to get every time there's been a tradie working in the street!)and my (stupid!!) VW Toureg inflatable spare wouldn't inflate....... so I called NRMA. Should have just done this in the first place, but being male, thought I'd just do it myself.
The call was efficient, the delay was minimal, the serviceman was fantastic. Friendly and really helpful. Taught me a few things and given the spare was useless he actually repaired the flat and I was away, no more to do.
Can't ask for more than that.

Always quick, reliable, knowledgeable and friendly service, usually arriving before the suggested time. I have been with NRMA roadside service over 35 years, and wouldn't be without it. Thank you

I have been with NRMA road service for over 45 years and on the few occasions I have needed assistance they have sorted the issue. I only hope that they rethink insurance policies they offer as this is becoming far to expensive, unlike the days when it was a mutual group.

Rang for service on Saturday morning. Call answered by phone person who asked appropriate questions advised service would be within an hour. Very prompt service call less tah the hour. Professional and polite service man, local .