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Best Roadside Assistance Providers

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74 listings

NRMA Roadside Assistance

NRMA Roadside Assistance

4.4 from 728 reviews

Latest review: called out a mechanic to fix my Holden jackaroo that would not start. Mechanic opened the radiator cap and released pressurised coolant from a stuffed head gasket which resulted in the car

  • Customer Service
    4.8 (380)
  • Timeliness
    4.7 (373)
  • Job Satisfaction
    4.8 (344)
Youi Car Insurance
  • Award Winner 2019

Youi Car Insurance · includes 3 listings

4.1 from 6,651 reviews

Youi Car Insurance has produced many-a-happy customer, with Youi being an 2019 Award Winner in the ProductReview.com.au Awards.

  • Customer Service
    4.2 (679)
  • Timeliness
    4.2 (409)
  • Job Satisfaction
    3.9 (199)
Budget Direct Roadside Assistance

Budget Direct Roadside Assistance

4.1 from 325 reviews

Latest review: One of the worst customer service experiences I have encountered in almost 40 years. Staff member behaved in a rude and critical manner, and then blamed the rain for shouting/demeaning tone. In

  • Customer Service
    4.3 (260)
  • Timeliness
    4.2 (256)
  • Job Satisfaction
    4.2 (202)
24/7 Roadservices Australia

24/7 Roadservices Australia

5.0 from 35 reviews

Latest review: Yesterday at Top Ride shopping centre car park your road service arrived within a very good time and provided a very good service to re start the car your service man was very helpful and polite I

  • Customer Service
    4.9 (33)
  • Timeliness
    4.9 (33)
  • Job Satisfaction
    4.9 (30)
Budget Direct Car Insurance

Budget Direct Car Insurance · includes 5 listings

3.9 from 6,120 reviews

Latest review: I found it inexpensive and has very good reputation in the car insurance market. I like that I could set up my premium. Don't want to have to use it

  • Customer Service
    4.0 (1,531)
  • Timeliness
    4.1 (1,058)
  • Job Satisfaction
    3.9 (605)
Real Car Insurance

Real Car Insurance · includes 3 listings

3.2 from 461 reviews

Latest review: At 38 weeks pregnant and the day before Easter I got rear ended in my brand new Mazda CX-5 and was referred to the service by real insurance. Although slightly more expensive than competitors I

  • Customer Service
    3.0 (32)
  • Timeliness
    3.2 (9)
  • Job Satisfaction
    3.4 (5)
Roadside Response

Roadside Response

3.2 from 101 reviews

Latest review: The company trading as Roadside Response, web site https://roadsideresponse.net.au/ made an unauthorised transaction on my debit account in the amount of $66.00. My vehicle battery became flat at

  • Customer Service
    3.4 (29)
  • Timeliness
    3.4 (29)
  • Job Satisfaction
    3.5 (28)
Wrong Fuel Rescue

Wrong Fuel Rescue

4.2 from 22 reviews

Latest review: Filled my ute up with petrol and drove 6km before I realised my mistake and pulled over, these guys came out on a Sunday evening and flushed the vehicle and checked it over. Can't thank them enough

  • Customer Service
    5.0 (8)
  • Timeliness
    4.8 (8)
  • Job Satisfaction
    5.0 (8)
RACQ Roadside Assistance

RACQ Roadside Assistance

2.9 from 137 reviews

Latest review: Car got towed, so tried to get hire car with ultra care, nearest available was 38km away. Fees and loss of income not worth it. No help and they say

  • Customer Service
    3.3 (48)
  • Timeliness
    3.3 (47)
  • Job Satisfaction
    3.4 (43)
Woolworths Car Insurance

Woolworths Car Insurance · includes 3 listings

2.6 from 771 reviews

Latest review: We were the not-at-fault party, and had to make an uninsured motorist extension claim (UME). Once we provided the documentation Woolworths Insurance covered the cost of our tow, and cost of obtaining

  • Customer Service
    2.5 (257)
  • Timeliness
    2.5 (153)
  • Job Satisfaction
    2.9 (112)
gotU Roadside Assistance

gotU Roadside Assistance

2.8 from 42 reviews

Latest review: prepaid $77 for a jump start. The job was accepted by the technician and said he would arrive in 10 minutes. 10 minutes turned into 30 minutes and still no show. With still no technician arriving I

  • Customer Service
    1.7 (10)
  • Timeliness
    1.8 (10)
  • Job Satisfaction
    1.9 (8)
Suncorp Motor Insurance

Suncorp Motor Insurance · includes 4 listings

2.4 from 167 reviews

Latest review: I lost both my job since the pandemic today I rang up and unexpectedly was advised that they offer 3 month free to help people effected by the pandemic!

  • Customer Service
    2.3 (33)
  • Timeliness
    2.2 (22)
  • Job Satisfaction
    2.0 (16)
RAC Car Insurance

RAC Car Insurance · includes 4 listings

2.2 from 171 reviews

Latest review: I had experience that if ur client pay u for full insurance then they do not need follow road rule and damage other Car easily because u guys are available for giving hard time to other to coverup ur

  • Customer Service
    2.6 (48)
  • Timeliness
    3.0 (29)
  • Job Satisfaction
    3.0 (20)
GIO Car Insurance

GIO Car Insurance · includes 5 listings

2.1 from 232 reviews

Latest review: My fence was damaged by a third party car insured with GIO. GIO made no effort to get quotations but pushed the work to the impacted parties. Quotes submitted for more than a week with no response

  • Customer Service
    2.0 (38)
  • Timeliness
    2.3 (27)
  • Job Satisfaction
    1.6 (14)
AAMI Car Insurance

AAMI Car Insurance · includes 4 listings

2.0 from 1,231 reviews

Underwritten by the Suncorp Network, AAMI offers four car insurance policies: CTP green slip for NSW, ACT and SA, Comprehensive, Third Party Property Damage Only, and Fire, Theft and Third Party Property Damage.

  • Customer Service
    2.0 (181)
  • Timeliness
    2.0 (111)
  • Job Satisfaction
    2.1 (75)
APIA Car Insurance

APIA Car Insurance · includes 3 listings

2.1 from 152 reviews

Latest review: Very simple to set up, great price and good extras. It's the second vehicle I've switched to APIA. Will be interesting to see the renewal next year and hope it stays a similar

  • Customer Service
    3.0 (27)
  • Timeliness
    2.5 (14)
  • Job Satisfaction
    2.3 (3)
Allianz Roadside Assistance

Allianz Roadside Assistance

2.1 from 80 reviews

Latest review: First time I called, I sat on hold for close to 30 minutes and I eventually hung up. The next day I tried again, it rang out to a voicemail, third time lucky, only to be told they failed to let me

  • Customer Service
    2.8 (16)
  • Timeliness
    3.1 (16)
  • Job Satisfaction
    3.1 (13)
Australia Post Car Insurance

Australia Post Car Insurance · includes 3 listings

2.4 from 40 reviews

Latest review: Both of my cars have been comprehensively insured with Australia Post for five years or so. Made on claim in March 2020 where it was deemed to be our fault - paid excess and got my car fixed. Just

  • Customer Service
    1.0 (2)
  • Job Satisfaction
    1.0 (1)
RAC Roadside Assistance

RAC Roadside Assistance

2.7 from 23 reviews

Latest review: I am totally happy with RAC service but not as satisfied with towing service used today He constantly suggested my car needed to be pushed to his truck and despite easy access he said he couldn’t g

  • Customer Service
    3.9 (7)
  • Timeliness
    3.9 (7)
  • Job Satisfaction
    4.2 (5)
RACV Car Insurance

RACV Car Insurance · includes 5 listings

1.9 from 491 reviews

Latest review: Me and my partner tried to explain what happened when a woman ran into my car in the middle of the road, but she was right! My car broke down and I had to lose to the other person who hit me and she

  • Customer Service
    1.9 (124)
  • Timeliness
    1.9 (79)
  • Job Satisfaction
    1.8 (58)
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