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Best Roadside Assistance Providers

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72 listings

Youi Car Insurance
  • Award Winner 2019

Youi Car Insurance · includes 3 listings

4.1 from 6,410 reviews

Latest review: I just took out a new policy and am just so impressed. Youi are a 5 star company. Easy, trustworthy, great value for great product. Youi are worth considering moving too trust me, I had a horror

  • Customer Service
    4.2 (460)
  • Timeliness
    4.0 (209)
  • Job Satisfaction
    3.7 (98)
Budget Direct Roadside Assistance

Budget Direct Roadside Assistance

4.2 from 316 reviews

Latest review: Rang up when my car wouldn't start, was advised over the phone to get it towed to a mechanic and they wouldn't send anyone out. Told them they can stick their roadside

  • Customer Service
    4.4 (251)
  • Timeliness
    4.3 (247)
  • Job Satisfaction
    4.2 (194)
Budget Direct Car Insurance

Budget Direct Car Insurance · includes 5 listings

3.8 from 5,535 reviews

Latest review: Just a warning to others. On receiving my annual policy renewal which was to be automatically debited to my account, I thought I would request a "dummy quote" pretending to be a new customer. I did

  • Customer Service
    4.0 (1,081)
  • Timeliness
    4.0 (609)
  • Job Satisfaction
    3.8 (345)
NRMA Roadside Assistance

NRMA Roadside Assistance

3.7 from 330 reviews

Latest review: NRMA personel are always helpful. We rely on the expertise of their staff We have roadside assistance as well as several insurance policies and have always been satisfied with help

  • Customer Service
    3.8 (35)
  • Timeliness
    3.8 (33)
  • Job Satisfaction
    3.7 (29)
Real Car Insurance

Real Car Insurance · includes 3 listings

3.2 from 457 reviews

Latest review: Staff member didnt listen (Asheika) Her actions have caused a major problem Cant pick up hire care or drop car into repairers as now dont have anyone to help Booked in car for the wrong day Didnt

  • Customer Service
    3.1 (28)
  • Timeliness
    3.0 (6)
  • Job Satisfaction
    3.7 (3)
Roadside Response

Roadside Response

3.3 from 83 reviews

Latest review: Like those before me, the sponsored ads are clearly designed to sit above NRMA. Despite my confusion at the fee and enquiry about membership and being (NRMA) roadside assistance they we more than

  • Customer Service
    2.8 (12)
  • Timeliness
    2.8 (12)
  • Job Satisfaction
    3.1 (11)
Wrong Fuel Rescue

Wrong Fuel Rescue

4.2 from 20 reviews

Latest review: Filled up my diesel car with unleaded, and didnt realise until the next day. Probably drove about 10kms before realising - and the tank had been empty when I filled up so was really panicking about

  • Customer Service
    5.0 (6)
  • Timeliness
    4.7 (6)
  • Job Satisfaction
    5.0 (6)
RACQ Roadside Assistance

RACQ Roadside Assistance

2.9 from 119 reviews

Latest review: My car wouldn’t start - battery problem. I called the RACQ and they arrived within the specified time to install a new battery which was carried out efficiently. After this a warning light appeared o

  • Customer Service
    3.2 (31)
  • Timeliness
    3.3 (30)
  • Job Satisfaction
    3.4 (27)
Woolworths Car Insurance

Woolworths Car Insurance · includes 3 listings

2.6 from 703 reviews

Latest review: they did nothing to organise the repair of my car and I organised tow truck, repairer and quote myself without any of there help. They also couldn't organise a tow truck on the weekend. worse service

  • Customer Service
    2.4 (196)
  • Timeliness
    2.4 (94)
  • Job Satisfaction
    2.7 (69)
gotU Roadside Assistance

gotU Roadside Assistance

2.8 from 40 reviews

Latest review: They claim 24 hour service yet didn't respond to calls. Website had a popup ad while filling out form which would not let me finish doing so. When I finally did finish filling out the form and paid,

  • Customer Service
    1.0 (7)
  • Timeliness
    1.0 (7)
  • Job Satisfaction
    1.0 (5)
Suncorp Motor Insurance

Suncorp Motor Insurance · includes 4 listings

2.3 from 157 reviews

Latest review: Have been insured with Suncorp for 3 years through GIO - car was recently in a minor accident and had to be towed to repairers - firstly I was told it was going to be written off and to come empty

  • Customer Service
    2.0 (25)
  • Timeliness
    1.6 (14)
  • Job Satisfaction
    1.0 (8)
RAC Car Insurance

RAC Car Insurance · includes 4 listings

2.2 from 161 reviews

Latest review: I was led to believe the the best RAC WA could do for me was to provide a compact rental car (i.e. a Suzuki swift - which I'd need to go and get from Budget and pay any CDW or other charges if

  • Customer Service
    2.5 (39)
  • Timeliness
    3.0 (20)
  • Job Satisfaction
    3.1 (14)
AAMI Car Insurance

AAMI Car Insurance · includes 4 listings

2.0 from 1,185 reviews

Latest review: Mistake after mistake over my claim. Rude customer service. Always giving excuses to justify their lack of professionalism. I realised being just a number to them, but as long as you pay !!!! Never

  • Customer Service
    1.9 (139)
  • Timeliness
    2.1 (70)
  • Job Satisfaction
    2.3 (46)
GIO Car Insurance

GIO Car Insurance · includes 5 listings

2.1 from 218 reviews

Latest review: Been with them for 12 months. At renewal price went up by (from 1450 to 1650) 18% but at the same time reduced value of vehicle by around 25%. No claim

  • Customer Service
    1.7 (25)
  • Timeliness
    1.4 (14)
  • Job Satisfaction
    1.1 (8)
APIA Car Insurance

APIA Car Insurance · includes 3 listings

2.1 from 142 reviews

Latest review: had my parked car damaged badly 2 weeks ago and have been told still has not been assessed I find this far too long to wait, not happy with

  • Customer Service
    3.3 (19)
  • Timeliness
    2.8 (8)
  • Job Satisfaction
    5.0 (1)
Australia Post Car Insurance

Australia Post Car Insurance · includes 3 listings

2.4 from 39 reviews

Latest review: I did no have to go through so much stress to prove that I did not have to pay my excess Plate number, name,claim number of the other person was provided ,still was not enough for post

  • Customer Service
    1.0 (2)
  • Job Satisfaction
    1.0 (1)
Allianz Roadside Assistance

Allianz Roadside Assistance

2.1 from 77 reviews

Latest review: Allianz has dishonored a claim of mine which my car was stolen. I didn't pay my late fee so they cut my insurance off the same day I made my claim. They got a tow truck for my car and took the car to

  • Customer Service
    2.9 (12)
  • Timeliness
    3.2 (12)
  • Job Satisfaction
    3.1 (10)
RACV Car Insurance

RACV Car Insurance · includes 5 listings

1.9 from 463 reviews

Latest review: RACV show the amount that you are supposedly saving due to membership loyalty benefits and multi policy discounts, these discounts appear to be quite a lot but in my opinion they inflate the price of

  • Customer Service
    1.9 (98)
  • Timeliness
    1.9 (54)
  • Job Satisfaction
    1.8 (41)
Virgin Car Insurance

Virgin Car Insurance · includes 3 listings

1.8 from 65 reviews

Latest review: Made a first claim after getting into a no-fault accident in December. Process was pretty smooth over the phone, but fixing the minor damage a little slow because of a busy period for claims

  • Customer Service
    1.9 (13)
  • Timeliness
    1.7 (9)
  • Job Satisfaction
    2.0 (4)
RAC Roadside Assistance

RAC Roadside Assistance

2.3 from 18 reviews

Latest review: Left car lights on. Spent $200 on RAC roadside assistance and waited 2 hours for a jumpstart. Cancelled and ended up getting an airtasker who showed up in 15

  • Customer Service
    3.7 (3)
  • Timeliness
    3.7 (3)
  • Job Satisfaction
    3.7 (3)
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