Radford Supplies

Beacon Products Scam in Australia – Do not pay or accept any deliveries from Beacon Products. They will call and offer "deals" and continue to send products charging double the price. Their main supplies include ink cartridges and cleaning products. For the past 12 months we've dealt with many confrontations and aggressive sales tactics. People you may deal with include Sue, Czarina, Elizabeth, Meaghen and Renay. If you have been affected, please report to ScamWatch and ACCC.

Beacon Products - Unsolicited Products Scam – Second call from Beacon Products trying to send unsolicited cleaning products. Insisting that we had ordered them and that they were a bot behind with there deliveries. Do not accept any products from them and do not pay, a complete scam.

Don't pay for product – Radford supplied is trading insolvent and no longer exists. Now trying to sell under beacon products. The owner of the business is unable to run a legitimate and only has the ability to scam. Has been charged in SA by the accc for the same issue. Don't pay and return products to L7 - 377 Kent Street Sydney. Take photo of goods. Look up Globex systems Warren skry does this over and over again to honest business people. Stand up to the command.

Highly Recommended – I was contacted by Radford Supplies some time ago, the gentleman i originally spoke to was very helpful, I gave him my printer number and he very quickly told me what cartridges i needed for my printer. He also said i didn't need to pay for the goods until 30 days after, which i thought was very good. I needed the cartridges straight away as we… Read more

were running low, he said no worried i can get them out to you in 1-2 business days and he was correct the goods arrived a day later. I now deal with a lady at Radford Supplies on a regular basis and have always received the goods promptly and have continued to pay on a 30 day invoice. I did once forget to pay on the due date so i got a friendly phone call to remind me that my payment was due. The cartridges print to a high quality and last longer that the standard cartridges do. i am very happy with Radford Supplies and will continue to use them.

Happy with purchase! – I was contacted by a lady calling from radford supplies who told me about their products, I have tried non genuine cartridges before and was a bit sceptical, but the chat was great and I was generally intrigued by the product. I told her to give me a call back, she agreed without being pushy and went she called me back a week later I decided to… Read more

try a few black cartridges. They arrived with the free portable charger they told me they were sending out. Shocker I actually got something for free! And I haven't gotten through the first one yet and it been months!

Great product! – I was contacted by a lovely woman from radford supplies, I decided to try a pack of their platinum range cartridges for my printer. They were delivered quickly, when it came to putting one in, I put a date on the cartridge as requested. They worked well in the machine and once it was done I compared the usage to previous high yield cartridges I've used before and they did last longer, I will buy off them again in future!

Company now trading as Beacon Products – Trading under a new name (Beacon Products) with the same tactics. Using coercion and dishonesty to make sales. Calling and giving impression of being a repeat supplier with staff. Calling again and recording the call to confirm a "contract" for dispatch and then trying to use the recording as evidence of purchase. Unethical, dishonest scam. (Not that I've ever met an ethical scammer). Abhorrent.

Printer Ink - too much – I too have had all the same problems with this company as the reviews reveal. The problem now is that I have 100 years worth of ink for printer I no longer have. Tried calling them but they are no longer a company. Does anyone know what I can do....... so much for a lifetime guarantee and we can exchange your ink if you change your printer.

SCAM! – Don't use this company at all !!!!!!!!!!!! We order a toner and they send us a fake one for $150 each without even ordering those ones. We've been chased by a debt collector and we had to pay a lot for a fake item

Bad experience – Started with this lot early 2018 and was happy with the product, and within four month they asked me if I wanted the order repeated. I indicated not yet, leave it till next month please and call me again. I did have a small business, now retired but still work a bit to keep the brain active, so do not do a lot of printing. My request was not… Read more

complied with as a week later the package arrived. Figured if I paid slow, they would just go away. Not so, December received another call, again requested in the New year, but it arrived the next week.

Almost twice the quantity of my previous orders, and more expensive. I immediately emailed them re the problem, no reply. Further emails, no reply, call for money, mentioned emails, no reply. Have paid what I figured was fair, no threaten legal, and will not give credit for the over supply

Scam Artists that just won't go away!! – I got sucked into purchasing ink cartridges from Radford. Like others, I apparently "signed up" for a regular supply!! No way!! That was 2 years ago and all ha been quiet :) Just a few days ago (25/9/19) they said I still have cartridges on my order from 2 years ago!! Took a bit of coaxing, but I managed to get the lady to say that they would invoice me after the delivery! Lol no chance I will be scammed again by these low lifes!!!

Hard sell and expensive, when you say no they are rude! – Told me about the product, at the end she had me signed up or so she thought. Just called me to follow up, to make a sale, I said no I do not like your sly, hard selling and she hung up. I will NEVER buy anything from them.

Misleading information – Was offered a special "introductory deal" although it was not cheap. Then was sent more, and when I said "no more, my company is too small for this amount of toner" they said I had a contract with them. They have now sent more, yet again, and as this is unsolicited I have accepted it as a gift. They do not reply to return calls to an office… Read more

number. Same tactics as welfare groups sending greeting cards and pens, hoping that you will feel pressured into paying. I will not be blackmailed.

*Scam* – Never deal with this company. Bought one package and they sent another months later unordered and unauthorised. Rang them, spoke to [name removed] who continued to tell us this was part of a deal, no we didn't agree to anything. We have made many phone calls, some were hung up on, ring back and they say Oh our phones are playing up! I call crap. Never ever deal with them

Shocking service – Tried to cancel order multiple times. Very difficult to deal with. Kept sending us unwanted stock. Rude when called to rectify problem. Would not recommend this company ever. Worst customer service.

Shameless Scum – Disgusting behavior from representatives who continually call and harass whilst refusing to disclose the nature of their call. When pressed further the female representative became irate and rude. Do not deal with these scum bags.

Rude, Scammers, – I ordered 2 inks form this company that was ok then more ink turned up that i didn"t order and then kept ringing & ringing I told them i didn't order this but they said it was part of the deal that I should have listened when i was on the phone. that was rubbish!! Then they became rude on the phone abusive then threatened me with court costs for debt collection. Don"t buy from this company you will be sorry.

Stay away from this company – This is one of the worst companies that my business has ever dealt with. Initially they split my order into two separate deliveries, but charged me for both before I received the second. Then they sent the second and tried to charge me for that. They then reckoned that I had ordered a third lot. I told them not to send it, but they did anyway. In… Read more

the mean time I had sent back two lots of ink cartridges, the first were leaking upon delivery, and the second lot printed photos a bit pale. I kept the third delivery in exchange for the two previous bad batches. I was out of pocket slightly, but I didn't care, it was just agony dealing with these people. Then a man rang. He was rude and angry and threatened to destroy my good credit rating. I rang back later and spoke to a lady who said she would sort it all out. She did, but the facts remain that the Radford product is rubbish, they tell a lot of lies, and they don't deserve any honest person's business.

Completely Unethical – Do not buy from this company! I agreed to one order split into two deliveries a few years ago from Tridex Imaging. Same as others, I have been scammed into accepting more and more deliveries of toner from (now) Radford over the space of 3 years. I now have a huge stock of toner which I will never use. The toner is not good quality either and… Read more

regularly leaks in the printer. Have spoken to a number of people at Radford and been assured each time that each delivery would be the last and "finalise the order" but it never does and they just keep ringing and telling me we have a contract for more. Today I have told them they are completely unethical and I would not be dealing with them anymore. If they deliver more toner I will not be accepting it or paying for it.

SCAM!!! – Absolute scam artists here! They ring offering free gifts (which you never receive mind you) and cheap cartridges then they send a second lot out almost TRIPLE the price of the first lot! We refused to pay for the second lot and told them multiple times to send their courier back to pick them up as we won't be needing them, nor did we want crap… Read more

cartridges at a over inflated price. They refused and engaged a lawyer and tried to put it through small claims court (wth right for $500?) my boss end up paying just to make them leave her alone (great sales tactic there). I will be letting every business owner I know to steer clear and I am currently looking at options I can take to make these people accountable! Scum of the earth trying to rip off hard working small businesses with disgusting scare tactics!!!

Big - Repeat, Big! Scammers - using ugly sick america sales methods to rip off decent ozzies – They conned us into buying 1 lot of 3 printer cartridges, then sent us a second lot of 3 and when I queried this second lot by phone I was told I had contracted to buy 2 lots of 3. I accepted the second lot and told their employee, I did not want any more, did not want to deal with radfords again and to delete our name from their records! The… Read more

person to whom I spoke said they would attend to my instruction. I have just received a third lot. As I have no contract with Radfords I will accept their gift. I will report them to Fair Trading as SCAMMERS and publish this comment on Face book.

Scam warning to all will take this up with today tonight – Never buy from this company complete scam told me I can return cartridges free of charge and are genuine quality but failed to tell me they have a cooling off period can't return my cartridges. Will not be paying for these cartridges. Tried to contact them multiple times but no one was available. Avoid this company like the plague. Will also be… Read more

putting a claim with consumer affairs and scam watch if this is not resolved.

I will be sticking with my other supplier.

Overpriced hard sell but prompt service. Never again – WAY Overpriced PUSHY SALES PEOPLE. The only good side was the goods arrived quickly which I didn’t need. NEVER again

DISGUSTING - SCAM - DO NOT USE – Unbelievably bad customer service and threatening behaviour. Will Scam you with free gifts then bill you. Please do not use these guys, not sure how they are allowed to operate.

Terrible customer service – I had a lady phone me out of the blue. Took a while to get my business name correct and when I could not hear where she was from clearly and then asked again to confirm she said "Oh my freaking god" and then hung up. As if I would ever use their product with those type of people working there.

Sales people were rude! – If The people selling the product are that rude, imagine what the actual product is like? They don’t identify themselves when they cold call you and when you ask who they are they continue to demand to know who you are, like they are already trying to defend a bad reputation.

Expensive and Bad Quality – Cartridges did not work well at all. Very disappointed. I also had someone try to tell me that I had ordered a further set which I would have to pay for when I didn't. Thankfully they agreed to cancel "my order" so hopefully that happens.

Rotton Product and overpriced refills just junk – Half of them showed up leaking, Called they said will replace. Then charged me for them, the ones I used destroyed my printer. Would not help at all, Just abused me, threats and harassing calls. Avoid at all cost.

Ripped off by con artists – I was cold called about ink cartridges that would outlast other brands and had been informed they might cost a little extra. Not being the person who normally buys our ink but at that time thinking I'd give it a shot ordered 2 sets. I later found out from shocked friends, including an ex-printer salesperson, I'd been ripped off big time! After… Read more

researching online I realised I have paid up to many times more than other competitors with a similar product. Of course it is hard to find someone to talk at Radford about this as I can't find a contact number to ring on their site... I wonder why! Suggestion: stay well clear.

Can I give less than 1 star – Scam company, agreed to try one set of cartridges at higher price then a generic one, they worked fine but no different to them at double the price. keep getting call saying Ive ordered more as they only never only send 1 set. Told them never agreed to it and prove me wrong (never signed anything or even agreed via voice)..this repeats every… Read more

month and they say Ill get someone to call me back..like that gonna change anything....stay away from them

Do not deal with this company – I agreed to one delivery of cartridges, since then they call regularly saying I agreed to split the order and they are sending more, but this is the first I was told about this. I have told them not to send them as I will not be accepting them or paying for them. I never signed anything and they are ringing people and conning people. I will never use the cartridges that have been sent to me.

Stear clear – i agreed to one delivery of cartridges, since then they call regularly. When I try to cancel the continuing so called order they say this is the last one. The latest ploy was they split the last order so this would be the last one. I told them I would call accc & fair trading, I would not accept delivery or pay for it. She told me it was too late… Read more

it had already sent from stores & she couldn't cancel an order, and couldn't put me through to anyone who could. I'm waiting yo see what happens

Don’t buy radford printer cartridges – I entered into an agreement to buy cartridges from T12 in 2012, now I have a wardrobe full of them and continually get phone calls for the next order even though I am sure that my original quota has been long since filled. Don’t fall into this trap, as they have oversupplied me to the max. I will be going to the ACCC about it.

Cold Calling – I have just had a call from Radford Printing cartridges and she was so rude and hung up in my ear. When she advised about the printer cartridges, I said that we were not interested and could she take us off the calling list.

big scam do not buy from these people – radford supplies go by different names , they were T!2 stationary . big scam. do not buy from them. i dont know how they get away with bullying and sending products out without an order. They call my business every day and harrass my staff.