Fantastic Customer Service!!
I arrived late in the day needing quick repair on my trailer before a long trip. Despite being busy, Tim from the Langwarrin branch dropped everything to help. It was a tricky repair and Tim went above and beyond to fix it quickly and efficiently. Highly recommend Langwarrin Rapid Tune.
How to avoid stress
I can not speak highly enough of Dave and the team at Rapid Tune Langwarrin. He went out of his way to source car part and keep me informed of progress. Thank you Dave really appreciate the help and reassurance you gave me. I recomend the team for all your car care.
The only place I will now take my car too
I have an aging European car which I love and don't want to get rid of so I need a good work shop to keep it going. After seeing the results of the work on my car by Rapid Tune, I won't go anywhere else now. Great honest service, always kept up to date, fantastic pricing, attention to detail and simply the best you can find.
No savings on "service loyalty" cards
Got my car serviced today after purchasing a voucher for 3 services for the price of one and a half. Website quotes $150 for logbook service including oil. Use the voucher however and it cost you at least $140 as oil, on top is $79, for each service. So no real saving people, unless you normally go to a dealership I guess. Not worth the money as first thought.
- Verified customer
Significant extra charges involved! Be careful.
I bought a RapidTune's Loyalty Certificate card for 3 'free' car general services and paid almost $200 for that. According to a list on the card, I would receive a 'Total Savings of $974' as a 'VIP' customer on 9 items. But when I called them to make the first appointment, I realized that I will have to pay a minimum extra cost of $79 just for an oil change and possibly much more for any other defects. I believe the oil change is a very basic part of any car general service. I called RapidTune's customer service on 03 9425 9444 for an explanati...on/refund and they promised to call me back, but they didn't. Be very careful with the RapidTune's terms mentioned in 'How To Use Your Certificate' on their Loyalty Certificate. At the time of buying the card, I didn't pay attention to this section which is apparently where they justify all of their hidden/extra costs and dodgy charges. This is definitely like a scam to me.
Awesome customer service!
This rapid tune have the friendliest staff and you can have a joke with them. I have been to them twice with my vehicle and I am so happy with the results. They really looked after me and will be going to them again. 10 thumbs up for Rapid Tune Langwarrin. You guys rock!! Ute is running like a dream.
the team were very professional and courteous and helpful will be going back their again
To be honest I haven’t any bad things to say about this store they were helpful with everything we needed to know as we had our brakes done their and was happy with results
Quicservice and politeness and explained what was done on the cark service
I went to book the car for service for next week friday when i said i need a gearbox service because it was clunking into top gear the guys did not hassitate and did the service an hour later. Thankyou for such a great job and explaining evertthing that was done and what needs to be done with a price against the jobs to do. Very friendly staff well done
The people employed at chadstone are nice easy going and supportive! Nothing was a problem and nothing was pushed upon myself as a customer! Advice was very good and treatment of myself and the attitude towards the car was above anything else !
Thank you !
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