I have never had such a bad service on any car over 40 years having more problems after the service

Rapid tune Cranbourne is complete rip off. Customer service is terrible. Just for minor things they charge heaps even the product quality is not good.
If anybody want to get ripped please visit them.

from previous reviews I thought that they would be a good mechanic to do my car service. (hard to find reliable mechanics) I did a standard service and a transmission service. the problems started a year later. (car was not used during covid for nearly 12 months) my car started to play up and it was coming from the transmission. it felt like it was trying to skip a gear. I called Rapid tune and they said that they do not work on transmissions and best to take it a transmission mechanic. when I took it there they advised me it was going to cost ...

They helped me and were exceptionally helpfu would recommend them to every one went in and the team were helpfull and knew what they were doing

Had the service at their hoppers corssing branch. The charge details can be found in the pic. You can google the average price of radiaror fan and module for Ford Focus 2008 to know how ridiculouly high their charge can be.

+ I had to pay 350 bucks despite having my VIP card
+ The service would have originally costed me only 224 with Nissan including OIL but had to pay a lot more on top of having paid for the membership
+ They also deemed my car not roadworthy with the tyres needing immediate replacement - and wanted to charge an extra 800 bucks. From second opinion with MyCar, it clearly sounded like the tyres can easily go at least another 5K miles
+ Tried calling the [Name Removed] group to cancel membership for refund and they are such a worst. Never been able to get to them.
Please post if anyone succeeds to get to them to cancel the membership.

I would actually go negative stars if possible!!!

Thankyou Tim and David at Langwarrin for assisting me with my car. The work was carried out promptly and effectively.

I went there to get the aircon re-gas as they could do it the next day and the others were with a wait list of 2-3weeks.
Found Gary the owner friendly and very obliging and very informative.
Since then, I have sent my car there a number of occasions and I can say for certain that they are fair dinkum when they fixed my car and priced reasonably and it’s always been a good job.
I would highly recommend them.
Great team and owner.

Like many others who have complained about the RapidTune VIP voucher, I also purchased it for $179. They have written 3 free general services. They have also written "all labour and parts included".
Now at the time of booking, they say we only change oil filter free of cost, but charge 79$ for changing the oil.

Similarly, they have mentioned 1 free engine flush. You save 28$.
When i asked to provide that service, they say it is actually for some 129$ and you will get 28$ rebate.

When I complained about this cheating to the executive in Hopper...

Took car in for a vehicle inspection to obtain a road worthy certificate. I was initially told they needed it for the whole day so made sure it was dropped off first thing in the morning. They called me at the end of the day (Friday) to say it failed the inspection and needed the following:

1. Headlight covers to be polished
2. Brake fluid replaced
3. Rubber grip on brake pedal replaced
4. Rocker cover gasket replaced

They said they could fix these things then have it re-inspected and it should be ready to pick up on the following Wednesday. ...

I was recommended Rapid Tune Derrimut from a family member and I can say that they were/are fantastic. The service was great, They are very friendly, professional, down to earth guys who work with you to get you back on the road. They kept me up to date with progress of repairs and I found the price to be reasonable for the amount of work done (which was a lot) Give them a try.

Great customer service. Very impressed! Explained in detail all of my options and didn’t discriminate me as a woman that knows little about cars. Definitely will be a returning customer.

Beware – Rapid tune, Airport West – a Total Rip off

I purchased a Service Voucher for $179 from a sales person who hawks around the Airport West Car Park. The Voucher for $179 stated 3 Free General Service worth $447, Plus 1 Free Engine Flush worth $66 and 1 Free Front or Rear Brake Pad Replacement worth $127. Sounded too good to be true and thought I would give it a try........... that was my biggest mistake.

Having a Mazda 3 car which was almost 4 year old and in immaculate condition, my First Service with Rapid Tune cost me $1200. A...

THanks! Rino for your Prompt Service to Find and Replace a Faulty Fuse in My PT Cruiser at such short Notice as I Travel To Work in Ringwood Each Afternoon, and had no Interior LIghts or Sounds!

Rapid tune langwarrin staff are always friendly and eager to help. Very prompt service. And always get the car back washed and vacuumed. I've had my car serviced there several times and each time just gets better. Thanks Reno ans staff

Joel and the boys at Rapid Tune East Brisbane are fantastic, took my Pajero in with a low cost but difficult to fix problem and it was fixed to perfection, parts were hard to source but the job was still turned around quickly.

I bought a vip card voucher for $179 from Rapid tune which includes 3 basic services free. But when I went for servicing they said additional $79 for oil change. The sales girl hide this when she sold the voucher. They charged $260 for changing spark plug too which is too expensive

Don't buy their vip voucher any more and their cost is too expensive

Damaged the vehicle on a hoist and then claimed the damage was pre-existing. Now, in the hands of insurers and lawyers. Damage value $8200 to under sills of the vehicle.

Found [Name Removed] at airport west branch to be Very Rude and misleading in the information he advised at the time of booking to what the true outcome was. Would never recommended this branch and will never return

Shaun at Moorabbin was fantastic and very professional. Had my timing belt done for a very reasonable price and was ready earlier than I expected... also it was washed beautifully. Thanks Shaun