Rapid Tune Automotive Services

mechanic man in Beenleigh is good, the front dest is shocking unfriendly and do not tell you price till you bring car there, she do not care about business and zero customer skill. they just lost one good customer.

Alex helped us when our tire was flat and nowhere else had a functional pump. While helping he found a nail on our tire. For 0 dollars he fully fixed it and pumped all our tires, and when we asked how much he said all he wanted was a good review. There are not enough amazing people like this in the world, thanks Alex. Show reply

Not happy with service – Last week end I took my car in to be service which was 279 there were additonal itams wiper blade back and front 72 also wynns brake fluid flushing 80 I think this is over priced and I will not be taking my car there again the person who use to work the allways looked after my car and was all was helpful

fantastice service / polite and great attitude , very fair on price could not ask for any better, they have my trust and work for all my vehicles and my friends and family Show reply

Took my beloved 80 series, Sahara landcruiser , to the boys at rapid tune ,Caboolture, as it had a wobble in the front passenger side wheel .The boys inspected the vehicle, and it was the previous mechanics fault, Sunshine coast 4x4 centre , didn't do the job properly in the first place , and also had to replace the front uni joint as well, … Read more ·  2

which was only done 3 months prior . The boys provided excellent customer service ,and diagnostic report . Iam very happy with their work ,an totally recommend Rapid Tune ,Caboolture on Morayfield road .

A big thankyou to Rapid Tune Airport West. They completed a few necessary repairs on my Mazda CX5 in a timely manner and even loaned me a courtesy car so I didn't have to wait around. Well done to Josh and his team. Show reply

Took my son’s Subaru Impreza to Rapid Tune Cleveland for an engine warning light we suspected was O2 sensors. Decided to get a service done at the same time. They carried out the service and upsold a fuel additive for nearly $100, bringing the total to around $500, and said they’d send through a quote for the sensor work. That quote never came,… Read more

and there was zero follow‑up. Less than two weeks later, we went to mycar for a second opinion. First thing they did was check the oil on the dipstick, immediately noticed a fuel smell, properly tested it, and found the real issue—leaking fuel injectors. The engine was severely contaminated with fuel (around 6.5L drained, which they said was one of the worst they’d seen). This should have been picked up earlier. Instead, we spent $500 (that was with the loyalty card 'discount') and got no real diagnosis, no follow-up, and an issue that may now have caused long-term engine damage. We’re still dealing with the consequences and will need another service soon to clear residual fuel from the system. Very disappointing experience—would not recommend.

Well what can I say that has not been said from the reviews I read here, the Rapid Tune Scam. Sell a product that is misleading and provide no support whatsever after you take our hard earned money. So my daughter wanted to pay LESS for service and bought the "package" that provide a discount on labor. So she accidentally lost the "card" and went… Read more

to the same Rapid Tune store to book the next service and was turned away and told no card, no discount. That's convenient for you, when you obviously have records of her 2 previous service with the "card" details recorded and now you provide zero support. I will be going to Office of Fair Trading Queensland to report this scam. Where is the Fair Dinkums spirit of Australia? not here mate!

came to home sell cheap services as an opening offer, on picking up my vehicle found i nearly twice the price for parts being oil and a filter, firstly quoting 260, until due to my dissatisfaction with the original price dropped it 196. i quoted the most expensive oil and filter and found it was nearly half, i fully regret taking my vehicle there and will not go back......dishonest, and manipulated is how i feel ......unhappy and ripped off!!!

RAPID TUNE EPPING I would strongly advise others to be very cautious when dealing with this mechanic. Over several months I was charged thousands of dollars for ongoing “repairs” that never properly fixed the issues with my car. Each time I returned, I was told something else needed to be repaired, yet the original problems continued. My car was… Read more

frequently left until last to be looked at and I was advised on multiple occasions that it needed to stay overnight, which was extremely inconvenient as a mother with a young child. What made it more frustrating was that after all the time and money spent, the problems were still not resolved.

As a single mum, this situation was incredibly stressful and financially damaging. I trusted this business to be honest, transparent and fair, but unfortunately that was not my experience.

After spending thousands of dollars without a proper resolution, I feel very disappointed with the service I received. I strongly recommend that others seek a second opinion before agreeing to repairs here.

For comparison, I later took my car to Goodyear Auto & Tyres in Epping and they were able to identify and fix the problems within the same day

I entered the Rapid Tune Melton premises through the workshop and was immediately confronted by a staff member named Sam, who was extremely rude from the outset. He raised his voice and said I should have read the signs and that customers are required to enter through the front office. I explained that I hadn’t noticed the signage. He then walked… Read more

me out and pointed out several A4 signs stating “Unauthorised persons keep out,” which, to be fair, were present. The main issue here is not the signage, but the poor customer service. His response was unnecessarily aggressive and could have been handled in a much more polite and professional manner. I’m sure I’m not the first customer to accidentally walk through the workshop. I would have completely understood if he had calmly explained that it was for safety reasons, but instead he said, “Do you know how much insurance we have to pay if you get hurt?” He also used profanity at one point. Being sworn at as a customer is completely unacceptable. I'm giving one star because this dude Bryan who worked on my car was actually nice and very competent.

I was pressured into buying voucher by a door-to-door sales person. I have bought for three cars. After I took the first car in the Williamstown rapid Tune service, They kept the car for few weeks and called me ti let me know they can not and do not service LPG cars. I asked for refund and was told they are not responsible and its another party… Read more

selling the product. We have tried on numerous occasions to obtain a refund, both from Rapid Tune and from the alleged intermediary (Aztec Solutions), however, each time we are given a number to call, the line is dead, and have been tossed around and hearing every single person saying we are not liable for it. This incident has been both emotionally and financially distressing for us. Based on other comments here, it seems this is a pattern. I see others has gone through exact same thing. Sharing in the hope of resolution.

Posting on behalf of a friend who is disabled and was pressured into buying a $200 voucher by a door-to-door sales person that she did not want, nor can she redeem. We have tried on numerous occasions to obtain a refund, both from Rapid Tune and from the alleged intermediary (?Aztec Solutions), however, each time we are given a number to call, the… Read more

line is dead, and emails/online form submissions have not been answered. This incident has been both emotionally and financially distressing for her. Based on other comments here, it seems this is a pattern. Sharing in the hope of resolution.

Hi, I recently attended Rapid Tune Epping for a RWC on my 2002 Rover sedan. This task was carried out very professionally and thoroughly. The vehicle only required a minor part to pass the RWC and this was sourced and the work carried out swiftly and very competently. I found all the staff that I dealt with to be very friendly, knowledgeable and helpful. I will have no hesitation in taking my car there again for any repair required. Show reply

Roadworthy stitch up!! – Needed a roadworthy to sell my car. A quote from Rapid Tune Mitcham of $3300 in so called repairs !! Took it for a second opinion and got a roadworthy for $600 and that included the fee for the roadworthy certificate. My car had been full serviced 3 months before. So glad I shopped around. Absolute stitch up.

Over and above service!! – 2 flat tyres on a Monday before the school run what a nightmare to start the week! The team at rapid tune langwarrin made my morning when the friendly staff got me on the road again and all in time for school! Can not recommend them or thank them enough for getting me mobile again! Show reply

Refined mechanical service for Haval H6 – Chadstone Rapid Tune - 8/4/24 Haval h6 2019. Alyx was quite thorough and I was pleased with the details in her final assessment. Sam found some minor issues and had to share (thanks Sam) honestly without assumption. Overall excellent customer service and observational assessments. Wouldn't expect anything less! Show reply

Rapid Tune Langwarrin team wrong diagnosis story – This shop wrongly diagnosed my car with engine overheating issue. That would cost me a fortune to fix it 1.7k+ Firstly, they asked me to change coolant tank because the coolant tank had hidden crack on the bottom. I was waiting about two weeks to get the right coolant tank, because they didn't check the type of my old coolant tank and ordered… Read more

wrong one. When the good coolant tank come, they asked young guy to put it on. The nightmare began. He pulled the small tube rudely which connect to the tank and broken the head of the tube and lost one O ring . Then he put on new coolant tank and used one crap O ling . When I drived to home the engine overheating and the coolant sprayed out from coolant tank because of the crap O ling. So l had to back to Rapid Tune . They can not fix it and advise me go Harvey Wreckers to find similar one. Ok , I have no choice , I need the car. Luckily I fund the same Oring and put it on. So no leaking from coolant tank anymore. But my car still overheating. Then they checked and tell me there some coolant under big coolant horses which connect to engine, they said it was cracked need replace. So they need order one in and replace it in following week. I knew it will cost lots of money. I felt very upset and start to learn why the Ford focus engine overheating from YouTube. Finally I fund where was the coolant leaking from, the coolant temperature sensor! The O ring on the sensor was too old. So I replaced the Oring and the car coolant system no more leaking. But engine overheating problem still happen when after 20mins driving. That drive me crazy! The Rapid tune said maybe the thermostat course the problem. After they replaced the thermostat. The engine still overheating. They cannot find real reason and advised me to replace the coolant pump and radiator that would cost $1200. There would about $1700 to fix up the engine overheating problem. At that moment I lost my trust. My friend recommended me to go Winifred Service Centre. The machinic only used 10mins to check my car. He said there was air pocket in the coolant system and fixed it in one minute. The gentleman was very friendly and did not charge me any coins. That moment I feel he rescued me from the nightmare. I tested the old thermostat, it's in good condition, I had paid about $250 for Rapid Tune wrong diagnosis.

The long story told us, The Rapid Tune didn't have any experienced workers, there are some young people of appreciation or learner. They don't have enough experience to diagnose what reason course the car problems. They only to do is replace the parts maybe cause the problems, even replace whole the system. If you only let them service your car by changing oil and filter or change windscreen wiper, Rapid Tune is still ok. But if your car has problems I highly not recommend. Because the small car problems will be your big problems with Rapid Tune. And you must ask how much will cost before your make decisions. Maybe check YouTube or ask another mechanic and it will give you big help.

never go there – very. very very terrible service do not go there I have written a long. review with. details about rapid tune Chadston but it did not go through I believe they. do not. care about the. bad reviews they. use. to it. so do not go

Vehicle repairs – I have been utilizing Rapid Tune Chadstone for a long time. Kevin is very knowledgeable and kept my BMW x5 in good running order. Store Manage Alyx Elias communication and the follow up ahs been very helpful and mechanically minded. Great that she finally have that TV turn on and the reception is clean at all times. Show reply

Bad service, never come back – Rapid tune Derrimut have gave me a year guaranty for the air conditioning system that they have fixed, but it broken after 3 months. I went back so they can fix what went wrong. They wanted to charge me the fee for the diagnosis and another $1500 to fix it.

Refund Request for $199 Voucher – Misleading Information and Lack of Contact Options – I purchased a $199 service voucher this morning and would like to request a refund this afternoon, as I am still within the cooling-off period. However, I’m unable to proceed with the cancellation due to the absence of any contact number or email address provided for follow-up. Before purchasing, I specifically questioned the “parts extra” clause… Read more

printed on the voucher. The salesperson assured me that, under a current promotion, the major service would include both oil and filter at no additional cost. Despite this assurance, when I contacted RapidTune directly, I was informed that these items are not included in the service.