RareScents
Verified22 reviews
I didn't want to write this review but you need to stay away from these people. Bunch of lies from the time we made the order and didnt receive any shipping information after 2 weeks they stopped responding to emails so I had to reach out on Instagram. Excuse after excuse was given. Just admit you don't have the stock and you couldn't fulfil the order instead of stringing people along.
Purchased two aftershaves from rare scents on 9th march it's now 24th and not received anything emails sent and received one email back saying they were looking into it after reading other reviews going to put in the hands of my credit card to gety.money back Don't waste your time with this company Show details
Worst business ever dealt with, if even a business. Takes weeks to receive email replies and always pushing out dates, no real solutions. Don't waste your money, absolutely a scam.
Spent $315!!! Item has not arrived. Received one email saying looking into it. Two follow-up emails no response. Have requested refund. Still no response. Next step reporting to bank. Show details
Beautiful fragrance my 3rd order now of discovery packs fantastic idea to try before purchasing something that might not suit you Very happy customer Show details
Have just received a Discovery pack - and have found all of the perfumes to be of the highest quality. The perfumes arrived quickly and included a little extra. Show details
I placed an order for samples. They arrived and from this I ordered a large bottle of. It was due to come on January 27. It has not arrived. No updates on tracking. No response from the three emails I have sent the company. No impressed with the service and I am beginning to wonder if I’ve been scammed out of $195. I don’t mind if it’s been delayed but please keep me updated.
Absolutely love my samples, ordered 3 samples and loved all of them particularly the rasala as thats now one of my favourites.
This is my third time buying from RareScents now and each time I’m always impressed by the customer service and shipping times. The colognes I receive are always high quality and I receive heaps of compliments every time I wear them. Will definitely purchase more samples soon.
I’m really impressed with Rarescents, the scent lasts way longer than most designer brands. There is so much variety! Hence why I ordered the discovery kit and absolutely loved it! The customer service has been amazing and they always responded very professionally to my million questions, 10/10 for sure! Show details
Thank you for the sample! The scent was lovely and well-packaged — great first impression of your brand.
I’m really happy with my order! The perfume arrived right on time, and the scent is absolutely beautiful — fresh, long-lasting, and exactly what I was hoping for. Excellent service and quality.
Ordered the discover the florals and I really liked all 5 that I got with 3 of them being my all time favourite Show details
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I have placed an oder of 7 items on 27th of August, Received an email on 29th of August that the order has dispatched and tracking was generated but today's its 6th of September that post office does not even have the parcel, some computer is replying to the email without making sense. I am getting a bad feeling from this company
Hi Dawood, we appreciate your feedback! I can see… Read more
Purchased a sample pack on 22nd July and still no shipping details. I have sent emails with no response. Very terrible customer service Show details
I placed an order for 5 scents on April 23rd and am still waiting on it to arrive with no tracking updates. I have sent several emails to the company over the last week, none of which they have bothered to reply to. Very disappointed in the customer care. Show details
Hi Myfanwy, we are sorry about your experience. We… Read more
I purchased 4 perfumes. Disgusting. They all smelt the same. Throw them in the bin Show details
No customer service – Tried to contact about an order not yet arrived with no reply as the tracking number isn’t correct bad customer service
Hi Jackson, we have responded to you and advised you… Read more
Great online store – Absolutely love this fragrance shop! The selection is incredible, with a wide range of scents to suit every preference. Shipping was fast, and the products arrived beautifully packaged. Customer service was attentive and helpful, making the whole experience seamless. Highly recommend for any fragrance lover!
Disappointing experience – Ordered two fragrances, neither arrived. After delays with delivery, followed up with RareScents after receiving multiple spam messages as well as request to rate my experience with purchase despite never receiving, and requested refund. RareScents contact said they sent fragrances the day I ordered and stated that postal service was causing… Read more
issues for the company. Organised refund and offered sample pack as a way of apology. Sample pack never arrived. Refund received. Disappointing experience.
Hi Nicole, We are so sorry your experience wasn't… Read more
Amazing aroma with a wide variety to indulge! – A wide range of scents. I used the custom quiz to pick the right scent for me and it worked out perfectly. The aroma is heavenly. Not only are they very affordable, but I regularly receive compliments on the scent which confirms the high quality. Will be ordering from here in the future. Show details
Really happy – They send fast and the descriptions are helpful for newbies I always like to check as they’re regularly adding new fragrances
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Hi Jayne, we apologise for the inconvenience and… Read more (+1 reply)