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RD Plumbing Solutions

RD Plumbing Solutions

 Verified
RD Plumbing Solutions
4.0

53 reviews

Positive vs Negative
85%15%
Customer Service
4.4
Timeliness
4.6
Job Satisfaction ?
4.6
Rates and Fees
4.0
53 reviews
5 Scott F.  · Great friendly plumbers with great knowledge and awesome ethical choices
1 Colin  · Work: Supply & install new 1/4 turn sink set Cost: $912.00 (less $50 discount for work over $400)
5 Thorin  · Personable, discrete, clear about the work and problems which occurred, efficient and neat.
5 Brian Hill  · Good work – Colin and Ross completed the job requirements efficiently thank you. Brian H
1 Sunil  · Scam. It’s terrible service – It’s scam. Stay away from this service not good and once they take inspection fee then no communication.
Ophelia
Ophelia
 

My experience with RD plumbing solutions has been nothing but exceptional. From the initial phone conversation to my dealings with Russel and Jamie on site five stars really isn’t enough. I would highly recommend the team of RD plumbing solutions to anybody looking for honest and reliable plumbing services. Show reply

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R Glasry
R Glasry
 

We are so happy with the fantastic & professional service we experienced with RD Plumbing Solutions recently at our Adelaide Hills home. Their skilled experience made the repair of our septic system quick & easy. Great communication, honest and extremely knowledgeable. We would 100% recommend them for any plumbing work you need done. Show reply

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javid30star
javid30star6 posts
 

Absolutely disappointed with RD Plumbing Solutions. I was charged $159 just for a call-out fee — before any real work was even done. For a simple toilet blockage, they then quoted over $700, which is completely outrageous. I had multiple other plumbers quote around $300 with NO call-out fee at all. This feels like blatant overcharging and taking… Read more

advantage of customers who need urgent help. There was nothing complex about the job to justify such a ridiculous price.

I would not recommend RD Plumbing Solutions to anyone. Poor value, lack of transparency, and definitely not honest pricing

RD Plumbing Solutions
RD Plumbing Solutions    

Hi Javid, We’re really sorry to hear you… Read more (+4 replies)

Positive reviews

GAIL T.
GAIL T.SA2 posts
 

Russell arrived today to assist us with our gas bbq. He did a Fantastic job & ensured all our needs & concerns were dealt with easily, effortlessly & cheerfully first time. Russell & the Admin team are simply wonderful, prompt & eager to help every time we've requested their help. I would confidently recommend the RD Plumbing Solutions team to anyone & everyone who needs to find a trustworthy & honest plumber. Show reply

Rory D.
Rory D.SA
 

RD plumbing was professional and prompt. Russall made himself available to fix our issue. He was affordable and quality assured. We will continue to use this service for any other needs, I’d also highly recommend RD plumbing to others! Thanks

Steve S.
Steve S.SA
 

RD Plumbing Solutions Service plus – No one wants to have to call a plumber, but when you have to, it is a pleasure to deal with Honest, Professional people like David, who was able to locate the blocked drain problem, rectify the issue, provide analysis of the issue, recommendations, and all at a charge that was fair and Professional. A professional fair service, at reasonable price. In this day and age... what more can you ask. Show reply

Negative reviews

Joanne T.
Joanne T.SA
 

Our elderly parents engaged this company to replace one mixer tap in the Laundry and change two washers in the kitchen at their home. They were invoiced/charged over $1,000.00 for approximately one hour of work plus parts. After reviewing the invoice, we felt the charges were excessive. To ensure we were being fair, we sought opinions and… Read more

comparative quotes from other professionals in the same industry, who indicated the pricing appeared to be around 40% higher than standard market rates for similar work. We encourage others to carefully review pricing, read feedback, and obtain comparative quotes before proceeding. Thank You”

RD Plumbing Solutions
RD Plumbing Solutions    

Hi Joanne, Thank you for taking the time… Read more

Heals
Heals2 posts
 

Received a quote to have some work done through this place for 1443.50 including GST. Had another Plumber quote the same job for 295.00 including GST. The cheaper quote came from a Plumbing Company with an excellent reputation and plenty of positive reviews online (so it wasn't some handyman type person). Job involved installing a new 75mm pop in box gutter and connecting it to an existing gutter downpipe approximately 50cms away.

RD Plumbing Solutions
RD Plumbing Solutions    

Hi Mark, Thank you for taking the time to… Read more

Kylie M.
Kylie M.
 

I had RD Plumbing Solutions replace 2 tap washers that took less than 1/2 hour. They charged me $299.44. How dare I question the price ! All I was met with was rude and aggressive behaviour defending every explanation involved in the costing. One factor was they bring an eftpos machine to you. No eftpos machine was bought here I was asked to… Read more

transfer the funds. I have since contacted multiple plumbers and all have said the price is excessive. I would not recommend or use this company again .

RD Plumbing Solutions
RD Plumbing Solutions    

Hi Kylie! Thanks for taking the time to… Read more

Recent reviews

margaret
margaretSA2 posts
 

Piece of mind – I had my water heater serviced today and have piece of mind all is safe and pressures etc A1. I sent a 'thanks bouquet ' to R.D. plumbingsolutions today via radio 5AA's 'Tradies Day' broadcast. Hope you heard it........thanks for your help over the last 9 yrs. Show reply

PETER
PETERSA9 posts
 

NOT HAPPY – On 05/05/2023 had gas wall furnace serviced Advised needed new fan. Told they would get back to me Two emails to them plus two calls no response .Finally received a blunt text saying they could not source part and to go direct to Pyrox KEN HALL came out within Three days Technician Show me air intake for fan stating vents had not been… Read more

cleaned HE CLEANED AIR VENT PLUS CLEANED FAN. HEATER NOW WORKING .No FAN NEEDS REPLACING RD PLUMBING CHARGED $250 for work not not done

Helen Lewin
Helen LewinSA
 

Great Work! Prompt quoting, on time arrivals and clean tidy up – The guys from RD Plumbing Solutions are top notch! They arrived on time, every single day (not like many trades we've required over the years). They showed me our cracked pipes, talked us through the relining of them, showed us the repaired pipes and sent a video clip for later reference. Every day they tidied up like they'd never been there. Brilliant, polite workers and would highly recommend, and use them again. Show reply

Plumbers

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Jillian
JillianSA3 posts
  Verified

Prompt & Professional – Joel from RD Plumbing was very punctual and really knows his work; he immediately identified the source of my water leakage and within two hours my problem was solved. From 'phone call to solution - only a few hours. Joel did all the cleaning up afterwards, so that was a bonus. Joel was polite, respectful and focussed. I highly recommend RD Plumbing and will only use them in the future. Show reply

Michelle M.
Michelle M.SA
 

Fast and professional service – Really fast turn around from booking in to delivering the service. Very professional and friendly customer service. We wanted one job quoted and ended up doing 3 all on the same day, nothing was too difficult. Would highly recommend and will be using them again. Show reply

chris h
chris hSA2 posts
 

Great service – Joel from RD Plumbing arrived on time and was professional courteous and very efficient fixing my taps. Would highly recommend this company again to all my friends and associates. well done guys Show reply

Erika MacDonald
Erika MacDonald
 

Highly recommend – From the request for quote to completion of the job we experienced an exceptional quality, quick, professional and friendly service. Will go straight to RD if we need a plumber in future. Show reply

Christa
Christa
 

Good Company to deal with – I had my ensuite updated by RD Plumbing solutions and I am very happy with the result.. Russel was helpful with the choice of fittings and Joel did a great job. Will use them again in future Show reply

DILLON
DILLONSA
 

Superior Professionalism – Russell and his team have been looking after my plumbing for the last 5 years. I called RD Plumbing Solutions regarding a blistered flexi hose under the sink in the bathroom. Dave was finishing a job a couple of suburbs away but managed to squeeze me in on his way home (which was in the opposite direction). Dave is a true professional, nothing… Read more ·  1

was too much and he is very easy to talk to.Everything was done and dusted quickly.

RD Plumbing solutions customer service is outstanding and are definitely the best plumbers I have ever used. highly recommend them.⭐⭐⭐⭐⭐

romano
romanoSA
 

Blocked Drain – Joel was on time easy to talk to and quick and efficient did a great job thanks explained where the blockage was then checked to make certain all was clear also save me from loosing my dog Show reply

RHB
RHB2 posts
 

Great service and attention to detail – Joel was a plumber, who not only used the hydro blaster to unblock some exterior pipes but also went above and beyond to find the root of the problem. He was great for answering tons of questions as well and was very professional. Show reply

Nadia
NadiaSA
 

Russell and his team make plumbing solutions approachable – Russell and his team have been looking after the plumbing needs of my rental property for the last 4 years. The service is impeccable, the advice always keeps the customer at the forefront and the responsiveness is second to none. I would recommend Russell to anyone that values customer service and great working knowledge. Show details ·  1

Plumbers

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Leigh
LeighSA
 

Very prompt and Very relaible – These guys are fantastic. They came on time, quoted the job accurately and carried out the work on time and on budget. Very impressed with their professional service. I would highly recommend them Show reply

Graham
Graham
 

Know their stuff – It comes across when the tradie you are talking to knows his stuff and let's you know exactly what will be done and treats you with respect. You can be confident these guys will deliver. Show reply

Claire
Claire
 

Toilet blockage – Lachlan was very professional he did a great job. He sorted a tricky problem out with my plumbing in a friendly and efficient manner and I would have no problem in recommending him. Show reply

Sheryl
Sheryl3 posts
 

Great Service – Russell's team installed a new gas hot water service to our property. They were very prompt with their quote and it was very competitive. RD Plumbing were able to commence the works within a few days of quoting. Very professional team and great attention to detail. Immaculate clean up and followed through with a call a few days later to see how the new system was operating. Would definitely recommend. Show reply

Happy Customer
Happy CustomerSA
 

Highly recommended! – Lachlan was professional, friendly, and knowledgeable when problem solving my blocked kitchen plumbing. He arrived punctually and with the appropriate equipment to handle the task (unlike previous plumbers who have attended!) Excellent communication. Thank you! Show reply

Fiona M.
Fiona M.
 

Toilet and Tap fix – Great Job...fixed all three issues in the one visit and told me what was going on through out the whole time with fixing the ussues. will use RD Plumbing again. Show reply

Simon
SimonSA
 

Great service – Sorted several issues in the one visit, even getting up on roof to identify and fix on of the issues and coordinated SA Water for the big problem. Would recommend Show reply

Garcia A
Garcia ASA
 

Excellent Customer Service – They arrived on time, gave a reasonable quote and completed the work in a timely and professional manner. Will continue to use them from now on. Very professional service, and advice. Show reply

Coop
CoopSA2 posts
 

Excellent service – Stuart was fantastic, prompt and efficient did a great job. An amazing fact was he was pleased our job came in cheaper than he had anticipated, where do you find such honesty these days! We are getting him to do another job for us, so happy to have a plumber we can trust Show reply

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