Very professional and friendly staff
They fixed my problem quickly and informed me of every step along the way. Also provided a solution for the hard water related problems we all have in this area. I spent more today than I expected, but received fair value and will highly recommend them to my friends.
Extremely professional and knowledgeable
This company is very customer service oriented. Their staff was so courteous and helpful. I was fortunate to have Peter as my technician who was extremely professional, knowledgeable and took care of my clogged kitchen drain pipe. If you are having plumbing problems, do not hesitate to call this company. You will not be disappointed.
A plumbing company you can trust
A neighbor recommended RD Plumbing and we have used them twice since then and could not be more pleased with their friendly knowledgeable service. It's nice to know you have a plumbing company you can trust. Russell came to our rescue most recently and he was GREAT. Thanks!!
Way Overpriced - Misleading Advertising
The company left a big fancy impressive card in my letter box with words like, Master Plumbers, Offering a Local Plumber Discount while we're in your suburb. We save on travel time and running costs, so you save........and...... 10% off running costs. I had simple shower taps to replace (very basic) and 1 mixer tap for the sink. So I paid for parts and they said I had to pay a whopping $300 for the work.......... they would not give an approximate quote over the phone, hourly rate or anything like that. They wanted their foot in the door first....The guy kept saying, they're the experts, you shouldn't get just any plumbers, unyet he wasn't particularly confident, and also unprepared for offering any taps anyway except one he claimed did not fit or the one I had (that was a top quality mixer tap with a 15 year guarantee). He kept bad mouthing where I bought the products from 3 times, which I thought was disrespectful and unwarranted. And so turns out he was a contractor any way, not the "Expert Plumber". He did not hesitate to cast doubts on the workmanship of more affordable plumbers, in order to keep the work but to me, AGE Speaks of EXPERIENCE with tradesmen, you can't beat that. With a big company, you get the fancy words, plus the cost of their overheads plus the contractors they are paying - that accounts for part of their whopping rates, hey? I've had two very good single-worker plumbers through the two decades I've lived in the area - their work was excellent work, reasonable price and they were respectful and polite. So I do not find any truth in the spin of words he gave me. If only the experienced plumbers had not moved elsewhere, either would have been fine. I could say more about their sales tactics during their visit here for more work - unbelievable - but maybe what I have stated here is enough to make you careful. They have also sent emails since the receipt they sent, I did not solicit. CAUTION NEEDED!
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