Re/Max

Do not rent though this realestate They will over charge never do repairs unless you ask like 100 times And when you move out will rip your bond out from under you for the st^pid reasons No allowances for wear and tear After 3 yrs rent went from $330 Now listed at $465 ….. and will lie to you Sharron Tamika Do not rent through them Worst real estate ever !!!!!!!!!!

Re/Max Crows Nest Qld now operating as All About Real Estate Kev Perry I found Kev Perry difficult to work with and regret engaging him to sell my property. He seems to work for the buyer not the seller then expects a pat on the back for it. If you want a quick sale for a rock bottom price, then he's your man. Otherwise steer clear!

REMAX Revolution - Denise Smith. Liar, aider and abettor. Allowed the lawn/pool guy to steal thousands of $$ worth of stuff that we admittedly left in a shed adjoining the property, picking some up daily and taking it to our new property. She was… Read more

definitely in on the crime, even offering to return some of the goods to us at one stage, then changing her tune a day or so later. Thief. Liar. Lowlife.

Remax Ignite Middle Park were our Property managers for 4 years. It was a pleasure to deal with Roxanne and Adam and Their Property managers. They were always easy to contact, any problems were taken care of expediantly. I always felt respected as a Tenant. I have neuro conditions that make me very anxious, and I do have to say Roxanne is the… Read more

‘Tenant Whisperer’…that is a level of care and professionalism I call ‘above and beyond’ Landlords take note, if you want Your Property Management to be seamless and stress free, I highly recommend Remax Ignite Middle Park. I am quiet sure the Owners of my rental home would agree.

We were very happy with Zoe’s professional and easy-going approach during the entire sales of our investment property. Zoe was completely understanding our situation since we are not living in QLD. We had a tight schedule between tenant moving out, strata painting job and marketing the property which were all happening at the same time, Zoe made sure everything worked out smoothly and took 2-3 weeks sold our property.

I had Zoe Hinton from Remax Brisbane selling my property and I couldn't be happier with her service. I had other properties sold before and the agents were more interested in a quick buck. But Zoe really looked after my interests even when it meant more work for her. She was also quite professional and helpful with anything that I needed help. Show details

I do not recommend RE/MAX Broadbeach because: - In 1.5 years, customer service was poor (the worst I have experienced) - Quite often not upfront, flexible and transparent - Failed to reply on several occasions to calls, voicemails and emails - Advertised a property as coming with internet, but lease said otherwise - Had to get agency to amend… Read more

lease to include internet as advertised - Broke the law by failing to lodge rental bond with government RTA within 10 days - Attempting to profit from bank interest accrued by privately investing rental bonds is *illegal* - Only lodged rental bond with RTA 10 days *after* I vacated, and only after I asked for proof - Tried to unilaterally deduct $450 from rental bond before I got the government to step in - Agents typically never acknowledged any blame and would not intervene to solve issues that arose - Former employee scathing of company (can't disclose alleged breaches here)

Further detail: I secured this property during a rental crisis. The application process was extremely competitive. RE/MAX Broadbeach picked me because of my excellent rental record and references.

I work from home for broadcast clients and need internet access for work. When the internet was off for days, they did not work with me to find an adequate solution. 5G home internet was not available in the area. The NBN Co does not allow "granny flats" their own wired connections. I was forced to find an expensive alternative. Caused untold stress. Neither the agency nor owner offered any kind of compensation, instead soon *raising* the rent.

Not upfront at outset that, once fixed-term lease expired, another fixed-term lease was the only option and tried to double the lease term. As a prospective home buyer, I never wished to be locked into such a rigid arrangement. RE/MAX Broadbeach knows it can financially penalise renters forced to break leases. Seems they rig the system in their favour.

The property was advertised as "quiet". Agent [Name Removed] knew my job involves live on-air (microphone) work because I had told her. She, however, failed to mention the owner’s plan to renovate when I gave notice, even encouraging me to stay on longer. No doubt all parties wanted renovations completed while I was still there so they could immediately get a new tenant in once I left. The construction noise was an issue, and impacted my work.

I'm 49. I've dealt with many agencies. I've never objected to any reasonable rental deposit deduction (so far never more than $50) upon vacation. After attempting to charge me $450 (!) I've had to get the government to intervene. Anyone reading this is welcome to get in touch to view my many rental references.

Thoroughly unpleasant. I would never have dealings with them again, and would have given them 0 stars if that was an option.

Our experience with Rohan Banning left us disappointed and concerned about the transparency of the process. He called to say the seller had accepted our offer, and we signed the contract the next day. Later that evening, he informed us there were other offers being considered. This was confusing and felt misleading - when you're told your offer is… Read more

accepted, it's reasonable to expect you're the buyer the seller is proceeding with. Instead, we felt like our offer may have been used to prompt a higher bid. The communication lacked clarity, and we wouldn’t feel comfortable recommending Rohan based on this experience.

Worst Real State Agency – I have been dealing with this agency almost a year now and I found them worst and I never ever recommend them to anyone. If you send them email regarding anything they never reply.

The experience dealing with Zoe Hinton from Remax was clean and clinical she only deals in the facts but at the same time she is caring and compassionate to your reason. Would i seek her services again - absolutely - in a market where genuine is hard to find.

Don’t deal with this company – We booked an inspection to view a property in Currumbine WA , we were the only ones there looking and wanted to rent the property. With our good rental history and ability to afford to rent the properties we applied. They requested extra information and we provided it TWICE! . With no response after a week I emailed and the agent said the owner… Read more

was still making a decision and that they were still waiting for the extra information that I sent already. During this time they dropped the price of the property and put up new inspection times. I resent the information and she said she sent it to the owner and was going to contact me back with a decision, 2 days later no response and it’s inspection day. What a load of b****this company is don’t deal with them !!

Never been treated with so much disrespect in my life – Ray and David Murphy have called me rude,stupid and silly now they have called me a liar do not go with this agent

Dont rent from this mob – They hang up on you when you try and talk to them they don't let you know that they are not taking your rent anymore and that another agent took it over, don't ask for anything to get fixed because it will take months to get it fixed, I am sick of the way renters are been treated by agents

Agent working for Buyer not seller poor follow up false information given and a costly disappointing result – I sold my house through Remax Whitfield some months ago at a loss in a very buoyant market. Only to find my agent promised the moon but did not deliver. The price that was significantly less than what this agent swore she could secure. One contract fell over, and I really felt the agent gave poor advice. On the next contract she became very… Read more

flustered and when the buyer was asking for a permit to a carport built on the property which was applicable but would cost $10000 dollars according to the agent from Remax She frantically pressured me and wanted us to have a building inspection immediately of the carport costing over ten grand, We then choose to seek further advise and found it was not required for the sale. We also found we could get the permit through Cairns City Council for a fraction of the cost the agent quoted. In the situation of false information, I thankfully was able to consult with the agent that had previously sold the property to me, on this agent advise I went against the Remax agent's unsound reactive advice and said no to the buyer's solicitor the buyer bought the property and the contract went unconditional. After this there was no further contact from my REMAX agent. The keys to the property were not collected and no delivery of the Champagne basket that was also promised was forthcoming just a bunch of sour grapes. A very disappointing moment in my relationship with this agent who really could cost another 10 grand for something that was not required.

Relocate from interstate – I relocated to GC from Melbourne in end of March. Rental property I applied online was in Broadbeach. Talk over the phone with Jackson and who assisting property manager Maureen was lovely. He guide and assist me till singed leases contract for six months. Maureen assist me in the situation when removals arrived before I collect keys from office.… Read more

She made my move less stressful.I have been received renewals term for another six months just after four months than another email after two days given two months advance notice to leave property end of current term as owner wants to renovate property. You can Imagine just after four months moved into new city now have to go through once again pack unpack and moving cost. I was lucky found another property just after two weeks received email to leave. After giving one week notice living earlier than end of term new property manager try to get two more weeks rent from me as breaking term. At begging one agent helped me out for east move other end of term adding additional stress. It wasn’t my choice to look for new place just in four months after moved in. Good agent like Jackson and Maureen cooperate and makes easy process for renting property other agent from same company adds additional stress.

Professional, hassle-free property management – Yi Li from ReMax Queensland did an excellent job managing our property in Logan, Queensland. Yi was always prompt, professional and respectful with us and the tenants. Communication was excellent.

Poor real estate agent and terrible property managers – The real estate agent we purchased our house through Adam Gould at Remax Bayside sold us a house with 3 phase power. We rented the house out not long after through Remax Bayside and the tenant discovered that the 3 phase power was not connected. Adam Gould and Remax would not assist in rectifying the situation. The Remax Bayside property manager… Read more

was terrible. Even though we asked for landlords insurance they did not take it out for us. Subsequently, one of the tenants had an accident on the property and sued us. Remax would not take responsibility for not lodging the insurance. We had to engage a lawyer to fight the claim which cost about $5k.

Spencer king and scott mackey Bundaberg – My family was renting a property that was being sold by Spencer and Scott from remax Bundaberg, my partner was heavily pregnant with complications of placenta previa. Had a conversation with and was told by Spencer that he would arrange 1 day a week to do an open house with myself at an agreed time and day. Continually recieved emails, texts and… Read more

phone calls 2-3-4 times a week wanting to bring people through the house, mind you covid was near its worst and no care or consideration was given at all. My partner was admitted to hospital with a bleed and all Spencer and Scott wanted was a time for me to be home to let people into the house. I tried to talk and discuss options only to receive an 8 week eviction notice after saying no and that i will be staying with my partner and unborn baby at the hospital. Our daughter was born 4 weeks early and had to spend a month in the special care nursery. Was it due to stress from these fools or just her time to come, we will never know.

Shocking – Remax Robina took over our tenancy contract and was absolutely disinterested in the situation in our apartment (master bedroom with exposed concrete slab, no carpet, couple of holes in the plasterboard to investigate water leak - 8 months ongoing - yet still $720 rent per week). I spoke to our new appointed agent Steph Levy and mentioned that we… Read more

need a solution since the master bedroom was not in a good condition due to external leak and damaged carpet for over 8 months. Agent didn't even turn up to the scheduled inspection and sent a photographer... We followed up with remedy breach and vacated property. During this process we experienced the most unprofessional conduct in any dealings with any business in Australia ever. The agent kept herself unavailable to avoid any communication, principal of the agency Justin Miller replied to my email from his phone, saying "you don't have any idea..." and "you won't help yourself by throwing my staff under the bus..." No apology, no empathy, no offer of any solution or mediation. Defensive and arrogant - all of them. They challenged our exit condition report in an effort to keep our bond with "unclean" areas, which were not visible to us or our bond cleaners. They demanded from us to clean the rusty entry door frame, which belongs to Body Corporate, stating it is a timber frame and it is dirty. We sent an email with a video of a magnet attached to the door frame, proving it is a steel fire safety frame, exposed to elements and it is rusty. No reply, no acknowledgement, nothing. We dragged our cleaner back to attend to non-existing "unclean" areas and scrap the rust off the door frame, which was not our responsibility at all (letter from Body Corporate proved that). For that reason our bond refund was delayed for nearly a month. The absolute cherry on the top was the agent's assistant Nicole who came out while the agent Steph was hiding in the whole day's "meeting" and stated that she has got years of experience and knows that all door frames are timber and it cannot be rust, gave us even quote on the door which we will have to replace. Perhaps, her years of experience were just a waste of time and some different career should be considered... Arrogant agent who treats their client with very little respect. I never met any of these people in person (what an agent, say no more...!) but I wish that day will come and wonder if they have any guts to look in my eyes.

Is it easy to talk to real estate? – Rochelle Frenken is a real easy person to talk to pointing in the right directions. Very understanding how to 30 years to talk through Remax to Rochelle let’s hope so much wish you could get a reward for the professional side of things.

Office with clueless agents – I've never met an office with such incompetent workers, I went to an open home of there's and the worker Erin or something was so clueless and the guy in the monolopy style suit was just unpleasant with clearly fake attitude shark. I'm so glad I didn't purchase with these guys just base on meeting them and speaking to them on the phone. I would… Read more

not recommend remax residence, I actually feel for their landlords having agents like them selling their house.

Bloody liars – After withdrawing my offer 2 days prior to the end of the cooling off period, didn't hear anything from the real estate confirming my withdrawal. Throughout the process, the real estate was lying about the potential rental return and lied about me having to put in an offer before seeing a contract which dragged me into buying the property without… Read more

the full information. There were also some details on the original contract which were not true, i.e. it stated that there was a pool on the property, which there was not. Do not trust or use these people!

Questionable franchee owner – What owners would allow agents to use incorrect/false names when calling? Remax Residence does - I received a call from an agent there and upon googling the number it came up as a M name and he referred himself as Drake, not to mention he spoke to my minor child while cold calling. Obviously the owner of this organisation is aware so it makes you… Read more

think what else this particular company does with shady practices like this. Very questionable office base on this interactive I've had.

Great result for a first time seller! – Steve Wright, Team Neilson, and RE/MAX Bayside recently sold out investment property for significantly more than we'd hoped to achieve. They also sorted out a couple of last minute issues that we couldn't get the property managers to resolve in time. Absolutely happy with their service!

I would give them a zero if I could – Lesson learnt... avoid any property that Remax have anything to do with!  Remax First are horrific real estate agents, and their property managers are disgustingly rude.  My first property manager there was great, her name was [Name Removed].  However when [Name Removed] left, she was replaced with [Name Removed].  I was given no notice of this… Read more

until I enquired for [Name Removed], and it all went downhill from there.  [Name Removed] entered my property without notice for a property inspection, claiming that she had sent an email.  Usually when emails are sent but not delivered, the sender receives a "bounce-back" email advising them of such.  So if they are sending emails that aren't being received AND not getting notification of it... they probably need to get their IT department onto that!  [Name Removed] didn't last long before being replaced by [Name Removed].  [Name Removed] is rude and disrespectful.  Shortly after [Name Removed] took over, and prior to my first interaction with her, I had sent an email requesting for some maintenance items to be rectified.  This email was blatantly ignored.  [Name Removed] claimed that the email was never received, which again seems strange, because if it wasn't delivered I should have received a "bounce-back" email... so their IT department really needs to sort out the issues with their emails!  When it came around to giving notice of my intention to leave, [Name Removed] sent through an entry notice to show some prospective tenants the unit (funny how their emails seem to work when THEY want it to!)  The appointment time for this entry came and went, and in my wonder of where the agent was, I started looking around outside my apartment.  I noticed a couple standing around, appearing to be waiting.  They were waiting for [Name Removed] to arrive, to show them around my apartment.  I recognised them as my neighbours and they advised that it was indeed an hour after their inspection time, and they had heard no word from [Name Removed].  I showed them around the apartment myself.  Later that night (hours after the appointment time) I checked in to see if they had heard from [Name Removed]... and they still had no word from her.  [Name Removed] was a complete no-show to the appointment, and essentially ghosted potential new tenants for hours.  [Name Removed]'s behaviour is appalling and disgusting.  If these are the sorts of characters Remax are willing to employ, I would avoid them like the plague!  They should not be allowed to operate this way.

dishonest conduct ? – After my recent experience with Remaxss attempting to buy a house, I would never deal with Remaxss again. I wanted to buy the house but they would not give me an offer and acceptance form.

Worst & slowest rental managers – Terrible service Remax Point Cook, Vic! We have safety issues + almost 10 repairs listed for the house they’re managing but they have the slowest response to emails/sms/calls. They’re also sending unqualified repair people for the jobs to be done + poor customer service skills when dealing with renters. We lost a hell amount of money due to the… Read more

rodent infestation that we reported early which they just brushed off and not attended urgently. For Renting, selling or buying Don’t trust this company for their poor management and unprofessional service.

Unprofessional and unreliable conduct – We would not recommend the agent. Bad experience! After accepting offer and deposit for sale of property the haggling for higher price started again on 66W contract. Unprofessional, unethical and unreliable to work with Sydney office

Appalling Conduct! – Was contemplating selling our family home, we were promised the world and then pushed into the Form 6 as they had buyers, once signed we discovered the agent had lied and then when we decided not to sell the agent became rude and a bully. I have never encountered such unethical behaviour. Don't ever use Remax Bayside!

Dont let them manage your property – No communication , never call back never answer your emails forever chasing payments, in the end never recieve owing payments ,once tenants have moved out. I would not recommend them to manage your property.

Just rude – I rented thru them for 2 years and on one inspection heard her foul mouth coming toward my unit stating what the hell is this. We had just been camping and a trailer was outside unit. On another occasion she threw my mail at the front door it consisted of breaches but she could of handed them to me I was at home or put then in letter box for if I… Read more

didn't fix the issues by a certain date on that mail I would of been kicked out. Lucky it didn't blow away or get weather damaged... just rude rude rude never come across such discusting and unprofessional behaviour.