REA Solar

REA solar. Our installation of 14 solar panels and a 20 kWh battery is incredible. Our power bill is almost nothing. Bret and his team did an excellent job. The installation had a few hiccups initially but the guys we had contact with were very obliging, got the job done and did tidy work. Would recommend their products and installation. This is… Read more

our first time using solar energy. The results of the installation are nothing short of amazing. For a number of reasons, we only have panels on our western side and didn’t expect too much to be happening with the morning charge. Believe it or not, we reckon that between the Bifacial (2 sided panels) and the reflection from our neighbour’s white roof in summer, we are charging the same in the morning as the afternoon. This is according to the great phone app. Needless to say, the ducted air conditioner gets a good workout in both summer and winter in the days it’s needed. Can’t say too much about the performance of the Enphase individual inverters on each panel as it is hard to gauge, but the safety of the AC system over the standard DC system is well recognised.

REA Solar Battery Installation May 2026 Hi We’re from the Gold Coast and contacted Guy from REA mobile 0405160060 to have some batteries installed to assist our solar system( which was also installed by REA in 2023). Guy was very helpful and informative about the system and how it works and booked Nick and his Team to input batteries. Nick and… Read more ·  1

Team turned up on time, were very organised, sorted best position for batteries to be installed in garage and then installed them, checked all PowerPoints for smooth operation and then cleaned up boxes etc after they finished. A great experience, good customer service and a contact phone number if we have any further questions in the future. Thankyou REA Team Russ & Geri Gold Coast Qld

Had an REA panel and battery system installed 3 weeks ago and so far so good. Brett and the pre-installation team did an excellent job getting us scheduled before the rebate window closed and then Craig and his installation team did a great job installing on our high-set. Very neat and tidy. Looking forward now to joining the energy market and making some money! Good job REA. Show details ·  1

I have used REA for my solar solutions for over 10 years now. Brett was the only person back in my initial system purchase who spent the time explaining the difference between string systems and micro inverters working through all the pro’s and con’s for each type of system and the ability to upgrade each system in the future. I have expanded the… Read more ·  1

system once already and now purchased a 50KWh battery and upgrade of my original 14 x 275W panels to 10 new 475W panels with micro inverters to match the expansion 10 x 460W panels and micro inverters. The ability to expand the system and design additions has been worked through by Brett to meet my requirements and his constant updates on any changes or benefits of newer products upcoming has always made planning my system so easy. With the high volume of batteries being installed due to the government rebates caused install timings to change a few times but Brett and the schedulers always kept me informed with plenty of lead time. The battery install has been completed of the REA battery. The install and design was worked to fit where my request for battery install was preferred as on Southside of house and opposite side from my meter box. The job was installed exactly as Brett had designed. The additional panels will be installed soon. I can recommend Brett highly, his knowledge of solar systems and equipment is fantastic. He explains in simple language and ensures you understand the options. He allows you to make your decision about your requirements but also provides the pro’s and con’s to what you want but also ensures you understand the other options available to provide you the best system to the requirements you provided. I have recommended Brett to a number of people who have had systems installed and happily seeing the benefits of their solar system delivered. No doubt I will be in contact with Brett again down the track to again expand my system to meet my budget and requirements. Thanks Brett and team

Solar install – Brett was great.Installers wer professional.just had new turf laid and ask them to be careful and they proceeded to lay down cardboard over turf to protect it.What more can you ask for.aaaaaaaaa+++++.

The decision to spend so much money on a solar and battery system was not a quick one. We decided to go with REA due to the type of system being quite unique and made sense. I cannot complain about Brett as he was very informative and knowledgeable which all made sense when it was explained. Brett advised that Amber Energy was a great partner to… Read more

utilise and assist in managing our solar and power utilisation and selling back to the grid. After waiting for 3 months to have the installation completed (While I was away), on completion of the job, my partner was told that they had they had broken some tiles and they would have to source some tiles and come back to replace them. That was 2 months ago. In that two months, the first month we could not connect with Amber as the installation had not been completed properly and a sensor was not installed so Amber could not see our system. It took four (4) weeks to get some action after calling the office, Brett the install supervisor, emails, texts to finally get a response. They were also supposed to disconnect the Hot water Tariff relay and get Energex to pick it up. They didn't even disconnect it and still notified Energex who wouldn't touch it and to this day it is still not disconnected and none of the tiles have been repaired. We are having constant issues with no hot water as the system appears to be cutting out. The solar product appears to be doing exactly as was told to us, despite the fact it has never generated the capacity we purchased on paper, the move to amber has provided zero benefit, the product support and response from this company is pathetic and the worst support I have seen in all my years. I would 100% not recommend this business for anything as there is absolutely zero support. They are way too focused on getting more sales than supporting the ones they have. Once they have your money, they move on. With the amount of staff turn over they have, no wonder there is no support, problems usually start at the top when you have those issues. We wanted to support a local business for our solar as we did with air conditioning, in this case, a big mistake. Happy with the products performance, to a degree, would never recommend the business. If I could take the one star away from this rating I would. Steer clear!!!!

One panel underperforming - first contacted in Oct 2025!!! After many emails to multiple staff - finally get a date of coming out. They didn't show up! More multiple emails with a demand and they book me in for a 10am - they showed up at 08:30, and were gone within 10mins Panel still underperforming, more emails and still to-date no reply as to… Read more

what is happening next My initial review for panel and battery installations have been severely marred by this one panel issue and the absolute lack of customer support and email replies Any future panel and battery expansion - WILL NOT BE WITH REA!!!!!!!!

Absolute bunch of liars. Had solar panels with micro inverters installed. One of the panels stopped working so they came out to replace the inverter. Once replaced the panel functioned again briefly but then stopped the next day. They now refuse to replace the panel stating that it is dirty and in shade even though all neighouring panels work.… Read more

They refuse to provide evidence that they have tested the inverter or the panel to ascertain the issue. They claimed for 6 months that they were working with the manufacturer to negotiate a replacement but after 8 months of no progress I went to the Consumer Affairs Office I tried to go to arbitration but they refuse stating some photos from January are sufficient to refuse the warranty. Despite breaking all rules they have being lying for 6 months about working to replace them when they never had any intention of doing so. As a result I am having to go to QCAT to resolve the issue. They are dreadful to deal with and do not trust them. They installed my battery illegally without a bollard too so please be very aware of this company.

AVOID AVOID AVOID We spent $37,000 getting what we thought was a great solar system and service from what we thought was A LOCALLY BASED BUSINESS. We went to great lengths to avoid Chinese companies and crappy service. Guess what?? THE ONLY PHONE NUMBER REA HAS IS FOR A PHILLIPINE CALL CENTRE WHERE OPERATORS WE SPOKE TO COULDNT UNDERSTAND… Read more

WHAT WE WERE ASKING FOR.

No local landline number, not even a mobile number. This business seems only interested in taking your money for expensive solar systems, and then drops you like a hot t++d when you spend hours trying to arrange any follow up.

Trust in the company installing such a costly item is crucial. REA does not deserve our trust, not anyone elses

Good Grief. So much for Australian based service

Poor after sales service. I purchased two sets of solar panels over the past 5 years (both microinverter types). I have experienced a number of issues with the panels and inverters over this time. The panels produce a reasonable amount of electricity so I am a big fan of these types of panels and having individual microinverters. Although, it does… Read more

limit the types of batteries that can be used. However, REA Global are very slow and have dreadful communication so if you get a chance use another company. About 6 months ago one of my panels stopped reporting. All of the neighbouring panels work. I informed REA and eventually they sent someone out to inspect it. They reported that it was an issue with the inverter and would send someone out to replace it. Eventually after a number of cancelled appointments they sent someone out and they replaced the inverter. As it was late in the day the panel did not report much production; however, it did report some. The following day, which was sunny, it produced nothing and in the last two months it has still failed to produce any solar power, even though the surrounding panels work perfectly. I contacted REA again and they told me they would contact the manufacturers and replace the panel. About four weeks later after several emails they told me that the manufacturers rejected the claim, even though the panel is only 5 years old, because it was in too much shade and dirty. This is appalling as it had worked for four years and the surrounding panels (to each side and above) still are reporting. I have asked for updates but they are very slow in getting back with information and do not seem interested in resolving the issue. I have asked for the contact details of the manufacturer so I can get in touch and discuss the panel but they refuse to communicate that information with me and keep repeating that they are trying to negotiate with them. Unfortunately, I do not believe them as they have not been forthcoming in resolving this issue over the past 6 months. They also installed a Powerwall 2 battery in my garage but failed to install a bollard in front of it to prevent collision, which I have been told by other installers is required. The price charged was more expensive than other installers and failed to follow prescribed processes. Sadly, I am going to have to pay to get someone to install something that should have been part of the installation.

Great pre sales service, non existing after sales support – Have solar system with Tesla batteries as backup which has not been able to supply power to the grid for over 20 weeks. Had two REA technicians attend site and still not resolved issue. Even had to pay to have an Enlighten system installed which has nothing to do with the system fault. Great sales service but very little after sales support. … Read more

Having to wait 6-8 weeks for a technician that then does nothing to fix your problem is pathetic. Then you try and talk to a manager but they don't or won't take your call. You have to hound them every week for an update.

Latest update is Tesla have despatched replacement controller board but that was 6 weeks ago now and still no issue resolution. The warranty will expire before any issue is resolved..

Having to email Tesla to try and get some support. Please feel free to contact me you have my details to discuss. Always quick to respond to positive feedback but nothing for the negative issues

Awesome customer service – We recently built a new unit & decided to have 15 solar panels installed after consulting with Guy. The customer service, follow up emails on the progress of our panels as they were being constructed, phone calls and advice have been exceptional. We have no hesitation in recommending REA Solar. Show details

Great company to deal with – REA solar originally installed 12 panels when we moved into our new home and we have just added another 4 panels and a battery. The job was done efficiently and the installers made an extra effort to conceal the wiring to the battery located on an exterior side wall. Brett called to ensure we were happy with the installation so, although they are… Read more

not the cheapest solar company, you do get the flexibility of a system you can grow easily along with a quality installation and aftersales service.

Great service great people great product – I was so pleased with the no fuss approach all my questions were answered in a manner I understood. The system was explained I had a consultant on site. The boys that installed the system were polite quick and helpful. Wish other companies I deal were were as caring and helpful keep up the good work thanks Show details

REA SOLAR - Simply The Best – On 13/5/21 Brett Haughtey visited our home to provide a quote to install solar panels. No other company could compete with the value for money & ongoing customer care provided by REA Solar. Exactly 20 days later we have solar panels on our roof, installed by a great team in just a couple of hours. Because we can self-monitor our energy, we could… Read more

see within the first hour that the promised gains were being achieved. We would have absolutely no hesitation recommending REA Solar to anyone seeking solar energy. Thanks team for a job well done!

Awesome. Great customer service – Brett at REA is great. Knows his stuff and is really easy to work with. The installation team was friendly, on time, and did a great job really efficiently. I really like that the panels are individually monitored and the follow up post install. Would recommend! Show details

Great investment – After sitting on the fence for many years we decided it was time to investigate fitting a solar system to our house. The task was rather daunting as there are a multitude of companies out there all offering their systems at various prices, quality and performance. In the end through word of mouth we approached REA Global to discuss solar based on… Read more

their experience, customer service and quality products. After much information was passed through coupled with various phone discussions we agreed to install a REA Solar system. We are delighted with the end result and are now enjoying the benefits of reduced power consumption from the grid and doing our bit for the planet. From the start of placing the order to the installation by REA’s team the whole experience has been very professional and we are more than happy with our investment.

Used REA again with the same great result! – We have just completed building a new home in Brookwater. Following our complete satisfaction with REA Solar at our previous home, it was an easy decision to use them again to supply our Solar and Tesla battery system. All done with a minimum of fuss (again). The three techs who completed the conversion to solar and connected the Tesla battery… Read more

were completely efficient and competent, tidied up after completing the job and explained the system to me.

Exceptional Customer Experience and Value - REA Solar with Powerwall 2 – REA offered quality workmanship, professional and personal approach to this installation. The team at REA Solar acted beyond reproach in installing my system, explaining how it works and tirelessly diagnosing and seeing through the nuances that occur with the initial install of new equipment. I am very proud to have my Tesla Powerall 2, and overjoyed to see how it contributes to longer terms savings.

Full Replacement After 5 Years – We had REA Global supply & install a 5 kW solar PV system back in May 2013. It included 20 panels, twenty micro inverters and a monitoring system. The install quality was good & the system seemed to perform as had been suggested. Our electricity bill was immediately reduced but we had one problem. That was a very high db RF output from… Read more

something on the PV system that basically stopped our garage door opener from working and poor TV reception.

Initially REA tried replacing components and with the backing of their supplier replaced all panels and all micro inverters with little improvement. The system then became unreliable and would sometimes produce no output at all. This of course, showed itself in much higher energy bills.

Unfortunately their supplier abandoned them and would not provide any further warranty investigation to sort out the problem.

Fortunately REA’s warranty understanding was to back their customer and do whatever necessary to sort the problem.

May 2017 REA Global decided to supply & install a complete new 5 kW system, at no cost to us, using their new recommended panels and micro-inverters along with an online monitoring system.

No more RF noise, great power production, easy anywhere monitoring.

The real worth of a company can often be measured, not by the good things that happen, but by the actions taken when things go wrong.

REA you have shown me that by following your principles and doing whatever is necessary at any cost to get it right, you have truly honoured & respected your customers.

Suppliers & their brands come & go. Your true customers will remember & recommend your next job.

Great Savings with our REA Solar panels – We have been very happy with the results and performance of our REA Solar panels. They have reduced our electricity bill and we are now in front having recovered the cost of the installation through the savings. We had a small hiccup after Cyclone Debbie but that was rectified quickly - so all up we are more than happy with our investment.

So good that I bought 2 systems – I used REA to install Solar for my business. There was a dramatic reduction in our Utility bill in the next quarter in line with what was predicted. We are well on our way to paying off the system and it has proved so useful that I used REA again to install panels at my home. Very accommodating and installation was actually moved forward to… Read more

accommodate my timelines. My research has shown that REA use top of the line equipment rather than the cheaper variants that are available in the market. This is important to me as this is an investment that needs to give long term returns as well as increasing the value of both my properties.

REA came to the party – It took a little time but my system is up and running and I have had some instruction in rebooting the system. It also turns out that it might be the strength of my own internet system that caused problems. REA relocated the Enphase and all seems to be good. I like the overall system and the software is very informative. I am trying to educate my… Read more

family in better electricity use, and the graphical nature of the software is very useful in this regard.

The system we had installed recently, is doing the job we were promised – We have just had a new REA solar system installed. We have the newest and best panels on the market. They are double sided panels which means less panels more production. Each panel does the work of two so instead of having 24 panels we have 12 doing the same output as 24. We are extremely happy with this system, and would recommend REA to any… Read more

one thinking of solar. It's the best, upmarket technology and very friendly staff and contractors, and very efficient.

April 5th 2017 Update: A wonderful product

We are so happy with our double sided solar panels, installed about 6 weeks ago. The panels are producing more energy than we are using. What a fabulous product! The panels are doing exactly what we were told, they would. Great company, great staff, and EXCELLENT tradesmen. We would recommend REA to anyone interest in Solar Panels because, REA, you stand by what you sell.

Fantastic product and service – The most cutting edge technology with knowledgable staff at a reasonable price! Installers were phenomenal and the product is great. I highly reccomend the product and service that was given. I was pormised the world and have received it!

Failure to provide the service offered and zeor care factor afterward – Very disappointed in REA. I met one of their reps through a business connection and I figured they'd be above board. Certainly was promised the world when I signed up. In particular, they promised that their monitoring system would alert them if anything when wrong with my system so they can come out and fix it. I happened to check the… Read more

monitoring a few months ago and found that two panels were totally offline; To make this short and sweet;

REA failed to monitor my system as they promised

REA tried to tell me it was my fault the system failed

REA are very hard to get a hold of

REA have stopped replying to my emails

REA have refused to consider my complaint at all.

They DID come out and fix the fault, but having spent $14,000 with them I am left wondering why they are unable to answer why their monitoring failed.

Extremely poor customer service.

Nothing but perfect – Brett and the REA solar team were amazing. Once you decide on REA solar, you won’t regret it. Show details