727 reviews
AI reviews summary
Pros
Verdict
Ready Movers generally provides a smooth and efficient relocation service, with the vast majority of customers praising the punctuality, care, and positive attitudes of the moving crews. Administrative support and communication are also frequently noted as key strengths in coordinating both local and interstate moves. While a small subset of reviews points to occasional logistical hiccups or communication gaps with management, the overall sentiment remains overwhelmingly positive.
Eddie and his partner were fantastic! They were efficient, careful and friendly. Most of our furniture went upstairs, and this was no issue for them. Would recommend and will definitely use Ready Movers again! Show reply
The team from Ready Movers are fantastic, communicate well, and check up that everything is progressing forward. Can’t fold them for their storage professionalism and reliability. Show reply
5 Stars! Darwin Ready Movers Team are worth their weight in gold … So professional, fast, polite and efficient! I won’t use any other movers ever again. Can recommend them 200%! Well done Darwin team, for working so proficiently especially in this boiling hot tropical heat, not an easy task! Hats off to you and your outstanding upper management team also!
Reviews with attachments
My experience from the very first contact with Joanne was amazing. Her communication and regular updates made me feel valued and that my move would proceed smoothly. Both teams at pick up and delivery were exceptional. Making sure everything was handled carefully and professionally. I’ve had spinal surgery so I was impressed that Jason and Phil… Read more · 1
took the time to help with unrolling carpet rug and ensuring I was happy with the placement of my furniture. I would gladly recommend Ready Movers to anyone looking at the daunting prospect of moving house as they definitely helped make it easier.
From my 1st phone call to Michelle, Ready Movers did an amazing job communicating every stage of my move. All the staff, over the phone and the trucking staff were fantastic. The two men from Cairns and the two men who delivered were polite and effective and efficient. I have no hesitation in recommending Ready Movers 100 percent. Show reply
Both the packers and the removalists were excellent. Super friendly, efficient and extremely hard working. I really appreciated their efforts, especially with two flights of stairs. They remained cheerful throughout and went above and beyond with a few extra requests. Would highly recommend the team. Show reply
Excellent service! Guys moved my large 4 foot tank and separate cabinet into my new place with great ease! The main glass tank was properly stored while transporting, with no chips or cracks occurring during the entire move. Absolutely stoked with their work! Show reply
We were moved out in no time, we didn't think everythinh would fit but these guys made it happen Easy peasy... Very efficient, proffessional and good at what they do. Show reply
Great experience from start to finish! The agent and the boys (movers) were very helpful, friendly, professional, and quick to respond. They made the whole moving process easy and stress-free. Everything was handled smoothly, and I really appreciated their support and communication throughout. Highly recommend their service! Show reply
Moving house is one of the most headache activity . I’m so glad that my friend recommended Ready Movers to us. They had great experience with them so I call Ready Movers. I’m so happy with the boys. They are professional, polite, gentle with care and patience. I’ll use them again and recommend to all my friends and families. Show reply
The team were amazing, took a lot of care with my items and did the job so quick I have recommended Ready move to a few friends Show reply
Couldn’t be happier with the team at Ready Movers and the huge help they were with my recent move. It was a big day, and they worked hard from dawn to dark with smiles and laughter the whole way. Massive thanks! Show reply
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Very friendly and leaving all my products in quite good quality condition Show reply
I was very happy with the service provided by Ready Movers. The team both in the office and in the truck were courteous and pleasant and went out of their way to help my family through a stressful situation where we needed to move a large quantity of items at short notice, providing us with good solutions and a good rate. The crew were helpful and… Read more · 1
empathetic throughout the whole process with great communication. Thank you Ready Movers for your wonderful service and for taking the stress out of the whole process. I would have no hesitation in recommending Ready Movers.
Ben and Matt, two kings made my move smooth and easy. 4 flights of stairs and a short walk didn’t stop them from doing an excellent job. They were professional, respectful, and considerate. I highly recommend them and will be their returning customer for my next move. Show reply
Daniel and Jo just finished packing and loading our daughter’s belonging for a move from the Sunshine Coast to Cloncurry. I cannot thank them enough for their courteous and friendly manner. They worked efficiently and carefully to ensure all goods were packed safely. Daniel and Jo worked well together to complete the job. If you are needing someone to move you these guys were brilliant. Thanks heaps. Show reply
I highly recommend their service, they were very efficient, came on time, professional and helpful. They managed to fit everything exactly where we wanted. Thank you very much! Show reply
Thanks for the great service excellent staff standouts Felipe Ferraz and Leozao Were excellent wasted no time were careful with our goods and very polite great guys Cheers Show reply
Latest follow-ups
Furniture was broken in transit, claim lodged, no response from customer service. Would not recommend this company
Follow-up · The mirror was not detached from dressing table which broke the ornate delicate shoulders. This has since been rectified by customer service in receipt of payout
The removal packing, uplift went well and the lads were very helpful. Thanks. Show reply
Follow-up · Great service and looked after my gear. Thanks again
Friendly helpful admin staff. The two men who turned up to remove my furniture were friendly and listened carefully to my requirements. The job took about 5 hours and needed expert placement in the storage space. Overall the service was excellent! Show reply
Follow-up · Everything moved safely and intact. Excellent booking process. I had contacted another company ar the same time and I found your company was much more responsive and informative! Cost was as expected based on advice from administrative staff. My goods were expertly packed into my booked storage space ~ amazing really!
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Positive reviews
We have used this company three times now, they turn up on time, friendly guys, very quick, good pricing. The reception/admin staff are nice and the communication is fabulous. If we ever move again, we would definitely use them..Would 100% recommend. Show reply
I recently used Ready Movers and had a great experience. Everything went smoothly from start to finish. The team was professional, arrived on time, handled our belongings with care, and made the whole moving process stress free. We were very happy with the service and would happily recommend to others. Show reply
Excellent communication, movers on the day were professional, efficient, and considerate with both people and property. My experience with Ready Movers was positive. Show reply
Negative reviews
The guys in Townsville obviously did not read the fragile stickers i put on our Crystal boxes, they put all the heavy boxes on the Crystal boxes. The guys from Brisbane did not put one our beds together properly either. Also Pam was supposed to be our point of contact, yet we never heard from her, until I reached out to her. We were also charged… Read more
extra, and I am sure it was on purpose just to get more money out of me. Overall, I won't use Ready movers again.
Hi Kim, thank you for taking the time to share your… Read more
**Be very careful with ReadyMovers!** Make sure you **read every single comment on the inventory report before signing**. The crew may record damage/condition comments without properly explaining them to you, which can later be used against you when making a claim. I signed without being given a proper chance to review the comments, and now I’m dealing with a frustrating claim process. **Don’t just sign — read everything first.**
Hi Arjun, thank you for bringing this to our… Read more
Absolutely unacceptable experience with Ready Movers. We had a 4-bedroom house moved using two trucks, and while both trucks did turn up on time, that is about where the positives end. After the move, damage to some of our furniture was noticed by one of the movers himself, who alerted us to it and told us that the claims process was relatively… Read more
straightforward. Unfortunately, that turned out to be completely incorrect.
What followed was multiple emails back and forth, delays and a lack of response from Ready Movers. When we finally received a response from their claims department, they simply claimed that the damage had occurred before the move.
This is despite the fact that the photos clearly show the damage at the new residence, including marks on the walls that were caused during the move.
Even more concerning is the checklist we were pressured to sign. The checklist was not properly gone through with us at all, yet it was subsequently edited to place the damage into the pre-move column, effectively making it appear as though the damage was already there.
That is completely unacceptable.
The way the claim was handled was extremely disappointing, and the claims department showed very little willingness to properly investigate or take responsibility for damage that occurred during the move.
I would not recommend Ready Movers to anyone. If something goes wrong during your move, don’t expect the claims process to be easy or reasonable based on our experience.
Moving house is stressful enough without having to fight a company afterwards over damage their own movers identified.
Hi Jarrod, Thank you for taking the time to share… Read more
Recent reviews
After having a horrible experience with a local removalist who cancelled on me twice, including a text message at 6:30am on the very day I had to vacate my property to cancel my 9:00am booking, I was left incredibly stressed and scrambling to find help. I contacted four other removal companies, but everyone was fully booked. A friend recommended… Read more · 1
Ready Movers, and they absolutely saved the day.
I called at 8:00am and was greeted by a lovely, friendly receptionist who was able to fit me in for an 11:00am pickup. I honestly couldn’t believe it.
Alex and Diego arrived on time and were fantastic. They were friendly, efficient, incredibly polite, and handled everything with care and professionalism. What started as one of the most stressful mornings turned into a smooth and positive experience thanks to their hard work.
I can’t thank the team at Ready Movers enough for stepping in when I needed them most. I highly recommend them to anyone looking for reliable, professional movers. Thank you for turning a very stressful day into a much more manageable one.
⭐ 1/5 — Deeply disappointing service and worse customer response If you're considering Ready Movers for a motorcycle, please read this first. I paid them to transport my Harley-Davidson Street 500 XG from QLD to WA. The motorcycle was freshly serviced with a BRAND-NEW battery fitted immediately before handover — documented on the service invoice… Read more
I provided to them. It arrived in Armadale with the battery completely dead.
Their response? A copy-paste denial. They listed every possible reason a battery could discharge in transit — inactivity, temperature, electrical draw, "internal faults" — without addressing a single one of them in relation to MY bike. No answer on how long it was in storage. No answer on whether the negative terminal was disconnected (standard industry practice). No accountability whatsoever. Their entire defence was "no visible damage on delivery," as if a dead electrical system doesn't count. They have left the key turned on during transit which has drained the battery completely drained, making the battery dead. I have paid fair amounts of 1800 dollars for the service and this is how disappointing and frustrating it seems.
This is exactly the kind of customer service that gives the removalist industry a bad name. You hand over a working vehicle, you expect a working vehicle back. When something goes wrong, you expect the company to investigate — not to immediately deflect.
I will be pursuing this further through Consumer Protection WA and the Office of Fair Trading. In the meantime, if you value your vehicle and your sanity, choose literally anyone else.
Hi Soukhya, We are sorry to hear you were… Read more
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Hi Nicole, we’re sorry to hear about your experience… Read more