RealPrivate
Verified84 reviews
Noosaville, sold 2016 house, Noosaville 2021 resort unit SOLD – I found the experience to be great. I received help from Rick, the owner. I could arrange inspections when it suited both myself and clients. Also i had some opens. I sold both through open inspections, on a Sunday. You have little to lose to try. All it cost me was $400. I did my own photos, though not as good as professional ones. Don't knock it till you try, may not suit some people, I loved it. Suzie, Noosaville, Qld.
Did not work properly: AVOID AVOID AVOID – I advertised my property through realprivate.com.au but the system they use to forward enquiries made on realestate.com.au to the owner of the property did not work so it was a pointless and ultimately expensive exercise in using them. Their support is terrible. Impossible to speak to anyone working for the company and emails from the support team were surly and I helpful. AVOID AVOID AVOID
Missing ads, very long tenant application form, no way to change it to your own form – I ordered a rental ad with a tenant check. There is no way do the tenant check. I called them up and I was told they would call back, but there was no call back. They have their own tenant application form that you have to use. The form is very long. No one ever bothered to fill it in. You're forced to use this tenant application form, you… Read more
can't use your own.
They say that they support realestate.com.au, domain.com.au and a bunch of others. But my ad did not appear on domain.com.au, onthehouse, allhomes. No response from customer support.
In-depth reviews
Selling this way a breeze – Having sold a few properties privately in the past this was just so easy and at such low cost for maximum exposure. Loading pics and pictures was a breeze, changing text or adding open home times was a walk in the park, also found the Real Private and the 24/7 call centre so efficient. We had 4 opens, 14 groups through, many offers and bingo sold.… Read more · 1
So all in all using this medium to sell a property and save a wad of cash is highly recommended.
Some selling real estate criteria to follow:
a) Take clear pictures and add a floor plan if possible
b) See what others have written for online adverts for ideas
c) Make sure the property is clean and tidy.
d) Have property uncluttered or put items in garage to make it so
e) Have open homes for an hour or more 10am to noon is good
f) Give viewers time to look then point out the properties best features
g) Provide viewers with a colour flyer of the property
h) Have a form ready for their info, conveyancer details etc.
i) Once offer accepted send all details to your conveyancer to prepare a legal property sale contract
j) Never accept a deposit directly leave it until contract time
Very Disappointing - Rental Advertising – As I had used this service just over 2 years ago to advertise for a tenant, I decided to use it once again as our tenants have now moved on. I had several issues in using the online service. Firstly, I couldn't just update my original listing that was still there under my login details. So I had to contact the office. I had issues with my open… Read more
inspection times that I put in, for some reason they didn't show up on the advertisement even though it indicated online that it was successful. I only found out about it several days after when a prospective tenant enquiry asked me if there was going to be any open inspection times. This prompted me to go into realestate.com.au - no open times. Another call to sort it out. The person that made the enquiry didn't turn up at the open times that were finally put into the system. Then I discovered that if you want to change your open times on the weekend, you can't as you have to wait for approval during office hours, Mon-Frid and then it takes 24hrs to show up. Found this out with another phone call from me to realprivate. I didn't have many enquiries from the advertisement, had more from Gumtree (free). I had a couple of people asking why the contact number was in Victoria when the property is in Adelaide, which one person said they found that very suspicious. I was also disappointed that the advertisement does not list it on the Domain website only RealEstate.com.au . I have a tenant moving in end of this week (from the Gumtree add) I logged onto the site to withdraw the advertisement. I selected the radio button to withdraw, that didn't work, I selected the radio button for leased, but that didn't work. I contacted realprivate and I am now waiting on a return phone call to sort this issue out as well. Not at all happy with the online service this time.
RealPrivate is an excellent choice for going it on your own – When we decided to sell our home ourselves, we did a fair bit of research on the various options available. A family friend recommended RealPrivate so we made some inquiries. From the outset we were met with friendly efficient and knowledgeably help from the team. Being our first time at selling our own home seemed a daunting task but we were… Read more
calmed by the professional advice from RealPrivate so made the decision to go with them – you seriously MUST be on realestate.com.au – at one home open we had eight families through!!
We found the system very easy to use from the start and when we needed to make changes to photos, open times or how we stated our price, the system was very easy and intuitive to use – great system. As an amateur photographer I did our own photos, though it might pay to get a real estate professional photographer to do the job- -small change for what buyers perceive as typical photos – just an observation.
The standard advice is good advice, do some homework on your property and neighbourhood, make some comparisons with similar homes. Preparation for home opens is important, make it clean, neat and if you can, reduce some clutter. Get a good experienced settlement agent and you’re on your way to “house sold.”
Thanks RealPrivate, we’ll use this system again.
Positive reviews
Sold our block on land on here! – Absolutely thrilled with your service. We sold our block and had such a positive experience. It was easy and stress free and saved us a fortune in real estate commission. Highly recommend. Thank you!
Sold my house, myself, no problemo ! – Selling my house on Real Private was simple. The website is easy to navigate and there was always personal support available if needed. I found it very satisfying in doing it myself and the cost saving was huge. Sincerely, Gavin.
Would Definitely Use Again – Most amazing customer service! Have been stung twice with other private rental businesses but after coming across Real Private I couldn't be more happy with their customer service and prompt resolutions every time. Has been my second time using this service and was completely seamless right from listing my property, receiving applications right down to closing a deal with my tenant. Highly recommend!
Negative reviews
Value for money but poor communicators – Excellent value for money. Down side was the communication was unbelievable poor. It took numerous messages, emails and a phone call before I received a response. The response I received was via email addressing a separate matter that I was unaware of. Feedback: pick up the phone. Plus clearly state in the process early on of listing a property… Read more
all the documentation required. This would make the whole process faster and reduce possible communication issues later.
Disappointing – This service is disappointing as it is extremely limited. It doesn't provide any business analytics - there is no way of seeing how many people viewed or saved your ad, how many times your ad comes up on search results etc. The ad is also not a premium ad on realestate.com.au, which means your ad never appears earlier than pages 4-5 on the site.… Read more
This is undesirable as buyers commonly believe that by houses after pages 3 are old stock, so your advertisement never gets viewed. Waste of money. There are other free sites that I have used and obtained way better results.
Poor communication and taking forever to upload ny rental listing. want a refund! – I provided all the proof of ownership and authority requested before they can complete my listing. That was 3 days ago and after emails sent asking what is going on, no reply. I have no contact no for them either, if anyone can point me to that would appreciate it!
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Recent reviews
Great Service – The process of listing on here was made easy by the staff getting back to me quickly and answering any queries or concerns I had. They worked with me as required through the sales process and I would recommend to anyone wanting to use this service.
Would use again in a heartbeat – Thank you for allowing to sell my property by myself. I felt I was in control of the whole process rather than relying on someone else to do the right job. When I had questions about my listing Rick was encouraging and helpful. Would use again in a heartbeat.
Highly recommended, good value service – I used real private to sell and rent out my properties.The cost of marketing was so realistic and we had exposure just like any other property being professionally offered on the property market. Also support service and information was available and easily accessed.
Simply outstanding service – After a couple of poor experiences working with a real estate agent I was wanting to try selling my own home, but obviously feeling nervous and "out of my depth". I was recommended RealPrivate and found the entire experience informative and easier-than-I-first-thought. I had all of my questions answered when I made my initial inquiries, and also… Read more
found the level of service to be far above the small fee I paid (having sold the house recently I'm now feel a little guilty regarding how little I paid RealPrivate compared with a traditional agent).
Rick even called me from Europe when he was on holidays to answer a question. Wow!
Hoping not to sell my new home anytime soon, but if I did I'll be using RealPrivate.
Simply outstanding service!
Excellent job Fisbo – I Cant refer Fisbo enough, well priced with real personalized help if you need it. What more can you ask for :) Highly recommend and I would definitely use again. Thanks again Leanne
The best way to get on realestate.com – I have successfully sold 2 properties privately, both through "realprivate". After having done extensive research into which was the best way to get onto realestate.com I decided on realprivate due to the 24hr a day property inquiry call centre (this is an optional extra but well worth it) and the fact they were one of the cheapest! Had a few… Read more
little technical issues here and there but I found customer support to be very proactive and resolved all issues ASAP.
Much less dramma then dealing with an estate agent anyway!
Worth a go!
Well worth it if you have a private rental! – Gumtree wasn't getting us the tenants or responses we desired. We used Real Private to put an ad to lease and have received quality tenants and 3 applications in now. (We also used it to advertise open for inspection which worked too). Definitely recommend, we paid the extra to have the phone number included which I would use (messaging service so people can call to enquire).
EXCELLENT!!! – Excellent service provided by Rick. His fast responses made the task a lot easier. A great cost saving not having to use an estate agent. Highly recommended.
Saved Thousands – Real Private saved me thousands in real estate fees. Very easy to set up and sold the house in 10 days. All the people who went through the house said it's so much better to talk directly with the owner than a agent. Would never sell any other way. Purchased the call center which helped so much they forwarded on all information via email and gave contact number and name. Also for sale sign helped identify the property.
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Great customer service and value – Rick and the team have been a wonderful help and made selling my place privately a smooth process. Rick offered support and real estate advice over the phone along the way. By the grace of God, my property sold for more than I had hoped for and I didn’t have to pay any commission fees. I would definitely recommend this company to anyone thinking of selling privately!
Best thing to happen to real estate since the web was invented – Before RealPrivate, you had to pay thousands to real estate agents to rent or sell your property. And the only useful thing they really did for you was list it on the online classifieds, like realestate.com.au. Before RealPrivate, there was no way to list your property yourself... the online classifieds would largely only take listings from… Read more
agents, and private owners were shut. No more. This site allows you to list your property yourself. Cut out the middle man. I've been telling everybody about this site, and just about every one of my friends with a property to rent or sell has listed with it. They're really the best thing to happen to real estate in Australia since the world went digital.
Great exposure of my property – The exposure online this service provided was amazing. I have leased properties before and never have had such a large amount of interest from prospective tenants and as a result received many applications and have leased my property within a week . As a first time user of this service, I was provided with prompt support in setting up my ad. Fantastic, will most definitely use again.
The Cheapest way to sell your property – What an amazing service . I was sceptical using an online service selling my property ,but it was the easiest most affordable way of getting my property sold . Thank you FISBO
Huge savings, great service – Thanks to your site I have sold my property within a very short time and a massive saving on agent fees. Would highly recommend.
Another successful Sale with Real Private – This was the third time I have listed units on this website. First was about 5 years ago in Annerley and systems are even better now. Sold my Gold Coast unit in less than 1 month. This, plus a few local newspaper Ads is all you need. Thanks to Rick for great communication and follow ups. Don't be frightened to do Open houses( 1 hour on Sats and… Read more
Sundays works). People actually prefer to deal with owners, we found.Very happy to recommend this website. We did our own photos plus bought corflute signs for street corners etc which a sign Co did for $45
Excellent service for private landlords – Great service yet again from RealPrivate. I am so happy to recommend this company and will use them again in future.
Excellent service! – Your customer service is excellent. The website is user friendly and the price is fantastic. We will use you again and recommend you to others. Thank you! Kylie
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Have now resolved problem with prompt reply to latest request for information from RealPrivate. I… Read more