Red Rooster

Just ordered from Bennett Springs we didn't get the roll we ordered and the one we received was put in the microwave for so long it was mush, inedible. The chips weren't cooked, still hard and the drink hot. Needless to say it went in the bin and we won't go there again.

After waiting 5min in the drive-thru without being addressed, I drove up to the window in which the girl advised she didn't have her headset turned on, (she thought not having one of the only devices she is required to use funny). She then asked me to park and wait. I waited over 7min with again no one coming out to address me and so I walked up… Read more

to the drive-thru window. The girl sent her manager to me who was unkept and extremely rude. He tried to blame the situation on me and when I told him that she had it turned off he tried to lie to my face and dismiss me and so I made it very clear that she even showed me that it was turned off. He then raised his voice, spoke over me and dismissed me again rudely. I waited for another 3min and my food was cold! Don't waste your time!!! No wonder why Red Rooster is such a small chain. Maybe if you hired workers smart enough to turn on a device or managers skilled enough to handle their staff and a situation, you would possibly gain more clientele.

Fairfield store, bought a Hawaiian pack , the chips were minimal and the chicken was the size of a quarter of a quail. The meal was cold and greasy. Disappointed that will have to buy more food on the way home. Will not be returning as much as I like it more, KFC is far better value for money.

Always Excellent service from Miranda at the Belmont, WA store.

Stone cold. As they outsource delivery - I dealt with DoorDash to 4 days of no avail as was delivered elsewhere and my ring doorbell captured nothing. No refund- Red rooster said call DoorDash. Refund via chargeback with proof only. Steer clear from this fraud  Show details

Disappointing – The salt content is really high. We have informed the lady at the counter and just nodding is their response. Even just buying the roasted chicken has a layer of salt throughout. And the chips, may look yummy but tasting it is another story which is soggy and salty.

Hi again everyone. I went to red rooster Warrawong the other night Cause I wanted a meal and when I got too the drive through board Omg there was no red rooster meals like before All there got is frigen burgers Farout if I wanted a burger I would of went elsewhere So all I could settle for was a bloody quarter chicken and chips That was that salty… Read more

Farout if I wanted that I would off went across the dam road As the chicken was plain and the chips were scabby all for $11.00 . Red rooster is known for chicken chips potatoes peas gravy. But not anymore as Red rooster is trash now as I will never go there again. Horrible chicken.

We ordered a roast dinner pack, a chicken roll, and standard mashed potato with gravy through Uber Eats. Unfortunately, the quality of the food was very disappointing. The chicken roll contained very little chicken and was mostly filled with mayonnaise. At $12.89, this felt significantly overpriced given the lack of filling. The mashed potato and… Read more

gravy, priced at $6.55, contained less than a tablespoon of potato, and the container wasn’t even three-quarters full with gravy.

I visited the store and spoke with Monica to request a refund, but this was declined. While I was offered a replacement chicken roll and mashed potato/gravy, I chose not to accept this, as I had concerns about the quality of the food provided. I was advised that a refund could not be processed.

Based on this experience, I will not be returning to the Woodvale Red Rooster, as I found the food to be overpriced and of poor quality.

Dry, overcooked, chewy, tasteless, overpriced, unappetising, and disappointing. That describes the wrap, and the nuggets. The rooster roll wasn't much better. Flavourless, bland, soggy. An absolute mess. Show details

I bought a whole chicken at Emerton red rooster.Firstly the chicken had no stuffing,i could deal with that,let it go but when i sat down to eat my meal at home the chicken was cold to a point where it should go in the fridge.My girlfriend didnt want me to waste my money so she said she will eat it.She took one bite and said it smells off and was… Read more

cold.I drove back to the store and asked for a full refund.They refused my request stating that some of the chicken was missing.So i asked for half my money back and was again refused.Then i asked for the chicken back so i could take photos and take the matter further but was ignored.The manager was rude and the owner ignored me.I will be taking this further.

Red rooster on eumemmerring Rd on princess highway don't know what their doing the food was not what I ordered it was completely wrong I ordered honey BBQ sauce roll and I got I got the aoli my daughter ordered chilli aoli and got mustard and to top it off there was hardly any sauce. Instead of hiring kids it's about time you started hiring adults… Read more

who know what their doing because not getting what you want is disappointing as specially when the bill came up to $111 so disappointed in you all

You can't rely on getting what you ordered at Red Rooster Fountain Gate. Some of the younger staff do not listen. You have to tell them more than once, you get them to read it back, then when you get your order there is always something missing like the Potato and Gravy or something else. Surely it's not that hard to get an order write. Listening… Read more

is very important in customer service. Red Rooster must be making a profit on items charged but not received.

impossible to get a response from, had an issue with a food item and so far waiting 2 weeks for a reply when their online complaint form says 2-4 business days. not good enough.

I've always rather liked RR. Much prefer it to KFC. Quality consistently better. Less sloppy. Healthier options if in the mood. Tonight I tried their fried chicken for the first time. The chicken itself was cooked well. But the coating was a let down. It was very crunchy but had zero flavour. Just absolutely no taste to it whatsoever. I was expecting something more like KFC which, for all its faults, does an incredible fried chicken.

There is a golden opportunity for Red Rooster to take all the KFC customers, sadly, their service and ability to gauge how much chicken to cook for the day eludes them. On a brighter note, RR tastes better and doesn't make me feel ill afterwards. They do however, need to stop serving uncooked chips, as they are indigestible. They had no roast… Read more

chickens, and only 5 pieces of fried chicken left, so my order was made up of various items from their menu, so that I could feed my family. The dogs liked the leftover wings...

Red Rooster CAMPBELLTOWN. Chicken was like dry rubber, chips were disgusting. Also ordered potato and gravy, was given just gravy. Will never go back to this store. Absolutely awful. Deserves no stars.

Went to Red rooster today at Mt gravatt off logan road....havent had RR for a while . Got a spicy burger box from drive through. Piece of spice chicken was so greasy and the oil it was cooked in was terrible.. the spicy sauce on the burger tasted like crap...to top it off no serviette or spoon for my potato and gravy... food I didn't finish..wouldn't feed to my dog...terrible...Back to KFC I think..they too are guilty of no serviette or spoon...

Coleslaw was off - bitter in taste and smelt twrrible. Roast potatoes were not cooked, they were rock hard and not cooked. Will not be returning to Mitchelton QLD store.

had chicken tenders meal tenders were terrible like rubber potato and gravy was horrible hadn't had red rooster for awhile and always enjoyed it definitely gone down hill terrible no wonder drive through was empty

Putrid staff and food! Off chicken! [Name Removed] the old woman in drive through being slow and picky. Got abused after waiting 25mins and asked for a refund to be sworn at because she somehow claims knowing my partner. Cr#ckheads be cracking in this shop! If you want a show ask for [Name Removed] and the manager. They were the chickens running… Read more

around like id*ots. Called red rooster Australia and complained formally as Raintrees owners are selling their own things out of the back door. Store always dirty, always 20min for a min order six. As chips. Unfortunately kfc and Macca’s and hungry jacks train their staff instead of doing drug deals.