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Redsbaby Metro
4.7 from 579 reviews

Sub quality product made in China with terrible after sales

Bought the metro early Jan 2018, trim liner holding the bottom basket pierced through after a few months due to holding unfolding of pram, bad design and sub quality standard mesh being used. Contacted after sales for 12 month warranty services after a few repeated negotiations offered a replacement in Jan 2019, been waiting since then with 4 reminders and same old story will enquire , terribly sorry for the delay will get back. Marketed as Australian brand but in fact a made in China low cwuality product. Will not buy or refer, better to buy the known more expensive products from baby bunting !

Tyres are not off-road or meant for park be careful will shave off in a year

Brakes aren’t really easy to use these days I have to bend down and unbrake by using my hands, won’t unbrake just using my get while standing.
Excerpt of of the replacement order in Jan beeen waiting for 4 months now

Order Status Changed

Hi Armon

An order you recently placed on our website has had its status changed.

The status of order #193612 is now Reserved for Shipment

Order Details

Order Total: $0.00 AUD
Date Placed: January 25, 2019
Payment Method:

Products to be shipped

Cart Items SKU Qty
METRO SP - Shopping Basket (Black) - 2017 MSPSB16 1
Shipment Tracking Numbers / Links

No tracking numbers are assigned to your order yet.
Click here to view the status of your order

Warm regards,

Redsbaby

Purchased in January 2018 for $599.00.

Build Quality
Value for Money
Cleaning & Maintenance
Safety
Suitable for RunningNo
Functionality
Manoeuvrability
Ease of Packing & Storage

Best pram I’ve ever owned

I have had 3 babies I have had so many different prams,
Never have I found such a great luxury pram that’s so cheap!
It turns and steers Great there is lots of pockets and accesories for this pram I also purchased the bassinet for the pram I’m in love with it ! Very comfy very affordable!!
did I mention they have afterpay!!!!
I’am blown away ! I’m so happy with my pram :) #thanksredsbaby

Purchased in March 2018 for $749.00.

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Value for Money
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Suitable for RunningYes
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1 comment
Hi there, Thank you so much for taking the time to leave us a review. We love that you love it so much! RB Team xx

Love our metro

We love our metro 2, easy to fold, light weight, great sun coverage, very compact and has a big storage basket. Only negative is if my daughter drops anything it falls out on the floor, I have seen other prams have a catch area near the feet.

Purchased in November 2017.

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Value for Money
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Suitable for RunningNo
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Ease of Packing & Storage
1 comment
Hi there, Thank you for taking the time to leave us a review. We are thrilled to hear that you and your family are loving your METRO². RB Team xx

Great pram

I love this pram drives smoothly and looks great. Easy to fold and open. Pram is fairly light weight and very to steer with one hand. Plenty of space in the basket as well. My bubba quite likes it I think

Purchased in March 2018.

1 comment
Hi Nic. Thank you so much for leaving a review. We are so happy to hear that you love getting out and about with your METRO². RB Team xx

Second redsbaby purchase and this brand never disappoints

When I joined mothers group another mum had a redsbaby and I was instantly envious. Now on my second bub I'm on my second redsbaby product (bought the first one second hand as I'd already invested in a different brand pram). Their customer service is outstanding and the quality is remarkable. Honestly a great Australian brand and worth the investment.

Purchased in January 2018 for $499.00.

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1 comment
Hi Olivia, Thank you for your review and we are so happy to hear how you are enjoying your Redsbaby pram. I'm pleased to hear that you also had a positive experience with our customer care team :) RB Team xx

A good stroller overall

I bought the Metro 2 to replace an old, kind of falling apart, three wheel stroller I’ve had for years.
Customer service was great, stroller arrived two days before the dispatch date estimate. I attended a demo day and received a gift of liner, raincover and organiser.
Stroller itself is good overall. It’s definitely heavier than my old one and doesn’t manoeuvre as well, but it is good on the footpath/ road/ flat grass. It won’t roll over bumps/ tree roots without considerable lifting.
The ride seems smooth for my baby but we’ve only had it for a couple of days so she hasn’t had the chance to nap in it yet. The canopy is huge, this was one of the key features I bought it for. I also like the reversible seat and the massive basket. The basket is easily accessible too which is super handy. I love the storage pockets on the back of the seat.
My baby seems comfortable in the seat and loves the bumper bar. She either rocks it up and down or chills out with her feet up on it. She’s a tall 14 month old and her head’s almost at the top of the seat already though so I’m hoping she’ll still fit in the stroller for a while yet.
I’m glad I didn’t pay for the organiser as when the handle bars are shorter it squashes against the seat and when the seat is facing me my daughter can reach it which is tremendous fun for her but pretty annoying!!
The seat liner fits well as does the raincover.

Purchased in March 2019.

Build Quality
Value for Money
Safety
Suitable for RunningNo
Functionality
Manoeuvrability
Ease of Packing & Storage
1 comment
Hi there, Thank you for taking the time to leave us a review. We are thrilled to hear that you and your family are loving your METRO². I am happy to hear that you also had a positive experience with our customer care team :) RB Team xx

The best baby buy!

I brought without seeing in person and knowing fully about this pram, I have never looked back! It’s so Light, easy to steer, the carry underneath in huge! I absolutely love it, never have I looked back! First time mum, and we live rurally. So rough surfaces and have taken on exercise runs/walks and have had not a single issue! The best baby buy I have made! So super easy to clean and maintain. For me, it was such an affordable price, with the normal chair and the bassinet attachment I found it was a lot cheaper than other prams!

Purchased in August 2018 at Reds baby’s online for $900.00.

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Value for Money
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Suitable for RunningYes
Functionality
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Ease of Packing & Storage
1 comment
Hi Maddison, Thank you for taking the time to leave us a review. We are thrilled to hear that you and your family are loving your METRO² and how well it performs where you live :) RB Team xx

It’s good but could be better

I love how easy my pram is to use but it squeaks all the time no matter how often I spray the wheels but it Looks great and it’s fairly light compared to others

Purchased in February 2018.

Build Quality
Value for Money
Cleaning & Maintenance
Suitable for RunningNo
Functionality
Manoeuvrability
Ease of Packing & Storage
1 comment
Hi Natasha, Thank you for taking the time to write a review. We are sorry to hear that you are having some issues with your METRO ², it is unusual for your pram to make consistent noises after applying silicone spray. Please reach out to the team on 1300 344 964 or via email info@redsbaby.com.au so we can help to resolve this for you. RB Team xx

Perfection!

This pram is very well designed and safe. I love that I can go running with it and be out doors whether it be on the road or short cut grass it handles well. My 1 year old daughter often has a snooze in it when we are out and about so it must be comfy. Thank you for designing a pram that is not only practical but safe and comfortable.

Purchased in January 2018 for $900.00.

Build Quality
Value for Money
Cleaning & Maintenance
Safety
Suitable for RunningYes
Functionality
Manoeuvrability
Ease of Packing & Storage
1 comment
Hi Kirsty, Thank you for taking the time to leave us a review. We are thrilled to hear that you and your family are loving your METRO². RB Team xx

Best Online Purchase! Light weight, safe, comfortable and easy to use pram.

We are extremely satisfied with our Redsbaby pram!
I am outdoors walking or shopping everyday with bubs in the pram and after 9 months of tough love it’s showing no signs of tiring! I especially like the extendable hood and ventilation panels, the large storage basket, bigger wheels, easy turning circle and suspension on all terrain. I feel like Redsbaby have thought of everything, making it very smooth and easy to use.

I couldn’t get to a demo day before purchasing our METRO2 but I found the official Redsbaby YouTube videos were very helpful for installing accessories etc.
I also loved discovering more and more feature as we transitioned from bassinet to pram seat.

Hands down the best recommendation we received when it came to baby goods!

Purchased in March 2018 at Redsbaby for $700.00.

Build Quality
Value for Money
Cleaning & Maintenance
Safety
Suitable for RunningNo
Functionality
Manoeuvrability
Ease of Packing & Storage
1 comment
Hi Lauren, Thank you for taking the time to leave us a review. We are thrilled to hear you are loving your METRO² and i'm glad you've found the YouTube videos helpful too. RB Team xx

Brilliant Pram would def recommend

Looks great, smooth to push, very comfy.
Great value for money as it comes with the bassinet attachment for babies up to 6 months aswell as the Pram.
So easy to switch to car capsule or remove Pram from chassis. Lightweight
The only negative thing is the hood on the bassinet you must really push quite hard on both side buttons at the same time to move hood up or down.
Other than that I love it!

Purchased in October 2018.

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1 comment
Hi Lisa, Thank you so much for leaving a review. We are so happy to hear that you love getting out and about with your METRO² and how easy you find it swapping attachments :) RB Team xx

By far the best product I have purchased for our newborn!!! Great quality and Australian as well!!!! 5 stars

This pram has been good on all sorts of surfaces, footpaths, sand and gravel
The suspension is also fantastic and baby sleep on walks as the ride is so smoo H.
Easy to steer, collapse and travel with. Fits into small cars also such as my Toyota Corolla.

Purchased in November 2018 at Redsbaby for $780.00.

Build Quality
Value for Money
Cleaning & Maintenance
Safety
Suitable for RunningYes
Functionality
Manoeuvrability
Ease of Packing & Storage
1 comment
Hi Miranda, Thank you for taking the time to leave us a review. We are thrilled to hear that you and your family are enjoying your METRO². RB Team xx

Smooth operator!

I love my reds baby metro2. It is really easy to put up and down and isn't too heavy. The best thing about it is how easy it is to maneuver and steer. I fits into small spaces and turns and glides so easily. The BIG basket underneath is also amazing!!

Purchased in August 2018.

Build Quality
Value for Money
Cleaning & Maintenance
Safety
Suitable for RunningNo
Functionality
Manoeuvrability
Ease of Packing & Storage
1 comment
Hi Megan, Thank you for taking the time to leave us a review. We are thrilled to hear that you and your family are loving your METRO² and how easy you find it to steer :) RB Team xx

‘We love our pram’ is an understatement

In love with my baby’s pram!!! So in love that I’m like a jealous partner lol that when people ask what brand my pram is? or where I purchased it? I always try my very best to avoid the question or tell a little white lie and say it was a gift and I’m not sure where it was purchased haha. I just don’t want anyone in my inner circle to have the BEST pram like I do lol My baby loves it and when out and about can fall asleep comfortably in it. We have also travelled to New Zealand with it, we take it everywhere with us, it’s apart of our family. It can fit in our sedan as well as my sisters cars, easy to operate and always get compliments. Thank you for designing such an affordable, efficient and Stunning pram. Its almost like it was tailored made just for my baby!!! One of the top 5 purchases I’ve ever made.

Purchased in April 2018.

1 comment
Hi there, Thank you for taking the time to leave us a review. We are thrilled to hear that you and your family are loving your METRO² and find it easy to travel with. We love that you get so many compliments and get asked so many questions - even if you don't answer them ;) RB Team xx

Excellent pram. Hard to fault unless you're nitpicking.

Good quality and easy to use. Only negative points:
-I've cut myself on the metal frame a few times when lifting in and out of pram
-could not fold properly with seat in place when rearward facing
Hard to go over small bumps/edges with front wheels
-The two levers used to extend handle gets stuck sometimes
-the lever used to tilt seat seems poor quality and is sometimes hard to engage fully

Good pram all in all.

Purchased in January 2018.

Build Quality
Value for Money
Cleaning & Maintenance
Safety
Suitable for RunningNo
Functionality
Manoeuvrability
Ease of Packing & Storage
1 comment
Hi Ben, Thank you for taking the time to leave us a review and provide that feedback. The pram does only fold when the seat is in the forward facing position and we recommend that when folding that pram that you provide downwards pressure on the frame when bringing the latches up to ensure the smooth fold motion. The handlebar adjustment also works best when you use a finger in front and behind the clasps when changing the height of the handlebar. RB Team xx

Versatile, functional and stylish

This is the second pram I’ve owned after a age gap between my first two kids and my third. I love this pram for so many reasons it’s well designed and thought out, it’s quality is very good, it’s functional, stylish and makes being out and about with bubs so easy. The width and turning circle are fabulous and is sturdy. The only thing I’d like is a bigger basket (but maybe I have too much shopping?!) and a more permanent drink holder. The price is also spot on. I always get comments and compliments on the pram.
I’m delighted and trust you will be too

Purchased in August 2018 for $699.00.

Build Quality
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1 comment
Hi there, Thank you so much for leaving a review. We are so happy to hear that you love getting out and about with your METRO² and that you get so many positive comments. RB Team xx

Affordable, Practical & Light Weight!

different surfaces/terrain - can struggle a little, but does survive
suspension - surprisingly well for the weight
comfortable - Very! At times in the height of summer the fabric can be quite hot, but it's hard to stop that.

Purchased in March 2018 for $768.95.

Build Quality
Value for Money
Cleaning & Maintenance
Safety
Suitable for RunningYes
Functionality
Manoeuvrability
Ease of Packing & Storage
1 comment
Hi there, Thank you for taking the time to leave us a review. We are pleased that you are happy with your METRO². Are you aware of the Airflow kit we stock? We've had loads of great feedback from customers in warmer climates who love it :) RB Team xx

Absolutely love our METRO2, best pram ever!!

Can’t fault the way the pram drives, it is amazing smooth on all surfaces and really easy to guide and turn corners. I feel my son couldn’t be more comfortable in the pram, he often falls asleep and the use of the 5 point harness allows him to sit/lay in a comfortable position.

Purchased in March 2018 for $750.00.

Build Quality
Value for Money
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Ease of Packing & Storage
1 comment
Hi Brittni, Thank you so much for leaving a review. We are so happy to hear that you love getting out and about with your METRO². RB Team xx

The Best Pram Ever!

This pram can go on any surface. The wheels are a great size!
The pram suspension is absolutely fine! Our baby is only 7 months old so once he gets bigger we will really notice the suspension.
Our little boy always falls asleep in his pram so I would say he is super comfortable. We absolutely love the mesh air flow areas of the pram!
I have had to deal with the support team regarding some minor issues (still able to use the pram) and they have been very understanding and efficient.

Purchased in June 2018 at A Demo Day for $750.00.

Build Quality
Value for Money
Cleaning & Maintenance
Safety
Suitable for RunningYes
Functionality
Manoeuvrability
Ease of Packing & Storage
1 comment
Hi Shy, Thank you for taking the time to leave us a review. We are thrilled to hear that you and your family are loving your METRO². I am happy to hear that you also had a positive experience with our customer care team :) RB Team xx

Quite happy and super easy to use!

My son is super comfortable in the pram! It is real easy to use and works well on a variety of surfaces and the large basket comes in handy. Would highly recommend.

Purchased in January 2018 for $799.00.

Build Quality
Value for Money
Cleaning & Maintenance
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1 comment
Hi Nicole, Thank you for taking the time to leave us a review. We are thrilled to hear that you and your family are loving your METRO². RB Team xx

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Questions & Answers

Price
1 answer
Hi Harpinder - please find the full range and pricing on our website: https://www.redsbaby.com.au/ please reach out to customer care on 1300 344 964 if you have any questions. RB Team xx

Hi. Which capsules fits in it?
1 answer
We didn’t purchase the Metro2 for that reason, so won’t be able to comment on its adaptability or use. However, looking on the Redsbaby website, they suggest: Maxi-Cosi (Mico, Mico Plus, Mico AP and Citi from 2013), Britax (Unity Neos and Unity Isofix from 2013), Joie (i-Gemm) and Nuna (Pipa) (https://www.redsbaby.com.au/the-carriage/create-the-travel-system-of-your-choice/).

Hey. I recently received my metro2 pram and have set it up but noticed that the bassinet is very wobbly. Is this normal? Or should I be sending it back.
2 answers
The NASA net should be facing you. No it definately should not be wobbly. I would call the company and go through the set up. You have set it up wrong . Good luck.Yes, it’s intentionally designed that way. The reason is to allow some gentle rocking with the rolling motion of the pram.

Details

METRO2METRO
Price (RRP) $649.00
Seating Type Single
Convertible No
Suitable Age0+ months
Max User Weight 20 kg
Bassinet Compatible Yes (Sold Separately)
Capsule CompatibleYes, with addition of adapters
FeaturesArm Bar, Cup Holder, Height-Adjustable Handle, Locking Front Wheels, Reversible Handle, Suspension and Under-seat Storage
Weight10.5 kg
Manufacturer Warranty2 year(s)2 year(s)
Folded Dimensions79 x 32 x 29 cm
Replaced byRedsbaby METRO2

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