Got a residential system installed in Perth in 2012. It was broken by 2015 and the inverter was allegedly replaced with a 'refurbished' one.
Now in 2020, it's not producing anything at all. Its out of the 5 year warranty as that only applied to the first one.
They wanted to charge me 180 bucks to come out and inspect it. I already know its broken.
They refused to waive the inspection fee and told me that I can't expect things that I buy to last forever.

2 months ago had a knock at the door and from that arranged an appointment for the following Saturday, no one showed up.
Again yesterday there was a knock at the door and again an appointment was arranged for today. No one showed up!!!
Understand unforeseen things can happen(twice maybe??) However a call or text is all that is needed.
There will not be a third chance!!!!

Door knocking on a Saturday afternoon, your "salesman" used casual f-bombs in conversation which I feel is not terribly professional and questions every answer you give and super pushy to make further appointments. I shouldnt feel uncomfortable opening my own door to people, If I wanted your product od reach out to you, maybe stick to pamphlets.

We live in North Lakes Brisbane and three guys turn up on time they introduce themselves. The main worker said how they would proceed with the installation but on investigating found that they would have to remove a sheet of roofing as there was no manhole in the garage only in the top floor of two storied home .I said that would be a hassle for you guys and he said it's part of the job . Once they finish the installation they cleaned up all the rubbish. The main guy showed us how the system works then showed us how to download the app onto our phones .They arrived at 7.30 and finish at 5.30pm and was very impressed with there Professional attitude, Work ethics and they were very Approachable .
Thanks guys

3 Guys came to our house to install the solar panels. They were easy to talk to and cleaned up after themselves. Also they were really informative of how the system works and the best way to utilize your implements to save the most money. Very happy with the system.

The men who came for the installation did a great job, looking forward to some better weather so we can see how much of an effect the new solar panels really have!

They were GREAT! I couldn't believe it, they were polite, showed up on time and all of that but when I went to check after I realised they had taken the rubbish with them as well! Awesome cause that means my bin isn't filled up. They really went above and beyond, awesome job!

The Solar Naturally installation team were okay, they turned up on time and carried out the work they needed to do. There have been no issues so far which is great.

Our experience with solar naturally is great so far, the men who came to the house and carried out the installation were very professional and completed the job in a timely manner

I was home when the installation took place which was great because I got to speak to the guys, they did a great job and were really easy to talk to

We are very pleased with our experience with solar naturally so far, the boys who did the installation couldn't have been better. it has all been very easy for us. thank you.

The Solar Naturally installation team were excellent. The 2 guys who did the installation were friendly and professional and they cleaned up after themselves. The lights are now on the solar panel and are working.

The team at Solar Naturally were amazing. The installation process was fantastic. The installers took the time to set up the app and explain how it all works. I'm very happy with how everything went!

Team did a good job of installing the solar panels, they turned up on time and there was no issues whatsoever on the day! Pleased with the the service provided.

The Solar Naturally guys that installed our solar panels were really great. They showed up on time, were super helpful, tidied up after themselves and were just lovely! Thanks, Guys!

The Solar Naturally installation team did a very good job. There were no problems and everything ran nice and smoothly. The team arrived on time and the job was done well.

System all installed with no problems. Inverter died in January(2020) still under warranty and still waiting for a replacement in August !!! No contact from the company ,you have to chase them all them time and get fobbed off.
Definitely a company to avoid at all costs. WOULD NOT RECOMMEND TO ANYONE.

The guys that came to install my solar panels were great! They showed up on time, completed the installation quickly and efficiently and even cleaned up their mess. Great service!

I was home when the guys started installing the solar panels, I wasn't there the whole time but it's all going well. They were polite and did a good job, no complaints!