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Reviews
efficient work
The install team came, got stuck into the work, and got everything done quicker than I thought.
Solar panel install
Great guys, friendly and fast—they made the installation a breeze.
Very knowledgeable team
Install went very well, the guys took the time to explain every detail about the system and even the next steps before heading out.
Stay away from Solar Naturally
Poor customer service. Sales man full of lies. Their best product is the cheapest one on the market but they charge a lots of money. We agreed on particular product however I received tax invoice with different product name which was one of the reasons to cancel it. And now they claim 10% for nothing. STAY AWAY FROM SOLAR NATUALLY
... Read moreIt’s was one of the main reasons and yes we were considering to move but didn’t. WHAT do you say about wrong tax invoice? You tried to sell us a wrong product. I have those invoice and agreement. How do you comment that?
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Solar Naturally
Efficient, tidy job, installed within 2-3 hours, professional and friendly.
Very happy with the install
Awesome bunch of guys for the install. Surprisingly quiet for the crew size. They even gave me a list of YouTube links for if I had any issues whatsoever.
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Very good job
The guys came in the morning and finished by 1 o'clock.
Highly recommend!
The solar install was terrific! Very nice guys and smooth process.
Thanks guys
Great work by the team, they were in and out just like that. Can't wait to crank the aircon this summer.
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Fantastic Job
Pleased with the work and the app shows everything's running well. The installers were awesome—super friendly and professional.
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My first home with solar power
I’m very happy with the installation. The team were friendly and worked together cohesively and professionally.
... Read moreAuthor stated being incentivised for this review
Easy setup
Shannon was fantastic—quick, tidy and showed me around the app to monitor the system's performance.
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Clean and tidy job
They did a good job, cleaned up after themselves, can't fault the team.
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Fantastic Install
Jason and Brad, the install guys, were fantastic. They had to adjust the plan on the day but ran us through all the changes.
Solar naturally
Everything looks like it's set up well, just waiting on the meter now.
Questions & Answers
had a rep out from this company two weeks ago. tried to get me to sign up to a HUMM agreement but I did not give my details as I was under the impression my application had to be approved by the gov first and I told them I would then decide. We did sign a sales agreement however I did not commit to type of finance although it was being forced. The one thing I did notice was that no form of credit guide or privacy notice was given as they had offfered finance. Isn't this illegal?
Hi Di,
As explained by our designer at the time of sale, Our SAS program utilizes a zero interest platform to make repayments towards your solar system. On entering the platform with your mobile phone number, It sends you a 4 digit code to your phone which you use to open up the documentation which lists the policies and guides. HUMM is not a finance company and operates as a buy now pay later service.
Happy to help further if required.
Solar Naturally.
How much for 10.5 kw system and how much rebate will you get towards the system from the government
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Details
Category | Online Shops, Solar Panel Installers and Solar Retailers |
---|---|
Offers Free Standard Shipping | No |
After Sales Service | Yes |
Services Provided | Installer and Solar Product Retailer |
Clean Energy Council Member | Yes |
Clean Energy Council Recognition | Member |
Solar Connection Type | Grid-Connected and Hybrid |
Contact info for Solar Naturally
- ABN: 59901373350
Extra Information
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Hi Nurmat,
We apologise that you didn’t have a 5 star experience with us. From our records, You signed up for a solar system with us on 14th December 2022. We arranged for your installation on the 2
... Read more3rd Jan 2023 and you agreed to the installation date. A few days later you called to cancel the installation due to not being available and wanting to move interstate as you were looking at selling your home. It appears that you still live there today and you have signed up for solar with Solar Imperium in Perth instead. Our designers pride themselves on being honest and helpful like many other reviews here have stated.