Have ordered many times from Renovation Kingdom and ordered online for the first time recently. We had our goods delivered in 48 hours.
Great communication along with delivery tracking. Very impressed and highly recommended.
Highly recommend as our experience with renovation Kingdom was 1st class. They had a great range of products and the items we purchased were high quality. Showroom staff knew there products and before we knew it the items were on our door step.
Easy to deal with and knowledgeable.
I found the team really helpful, I entered the store not sure of what I was going to choose and they really took the time to help me make the right selection, I'm sure I was a bit of a pain but despite that, they were patient with me and I left with a good experience overall. Highly recommend.
Great online store!
Very happy with my dealings with Renovation Kingdom. Easy website to navigate, great selection of products and the cheapest prices. I has done lots of online research and also visited bathroom places in person, but Renovation Kingdoms’s prices were the best. I made sure to order well in advance as I knew that with the Covid situation at the moment overseas deliveries are taking longer to arrive in Australia. Renovation Kingdom gave me a courtesy call to let me know that my products were ready for delivery and to apologise for the delay. Will order from them again in the future
Large showroom and great prices.
The Parramatta showroom is very large with lots of products on display. The pricing is the best around and we are very happy with the quality of the products and the speedy delivery. Service was great from start to finish. Highly recommend.
Poor customer service, nil updates nor options provided
We are disappointed in the 'customer service' we experienced from the North Parramatta store. We purchased items before Christmas last year and it is now almost March and we have had no communication from the store on the whereabouts of our purchase. We have had to chase them up 5 times only to be told we need to wait 2 more weeks, then wait a month, and then we were told it would be the end of the following month. We have been running around in circles and have had to delay our entire project group waiting for these items. We already paid most...of the total amount because we thought to come back to purchase more kitchen fittings, but have changed our minds after this experience. We would not recommend this store due to poor customer service, nil communication updates and very poor problem handling skills. No offers were made by them to restore our relationship. All updates had to be initiated by us. If you expect transparency and communication from a business when you've been waiting in silence 2 months after the expected delivery date, this is one place you should avoid.
Took payment - did not dispatch
Dispatch timeframe was indicated at 5-10 days. Concerns raised to customer service after timeframe and I was advised order was ready for immediate dispatch. Now 1 month after order and nothing has been done. I will not trust this provider in the future.
- Online store
Good Variety of Products and Great Customer Service.
Just completed a major bathroom renovation and purchased most of what I needed from Renovation Kingdom at Parramatta, their pricing was very competitive and their customer service was great from the online purchase to their delivery driver.
These guys are the best.
Excellent service with friendly staff who go the extra mile even for a small sale. Unlike the big companies who just don't care
Prices are very reasonable and competitive and they have an excellent range too.
I recommend them highly!
EXCELLENT EXPERIENCE ALL AROUND
I am absolutely delighted to be able to highly recommend RENOVATION KINGDOM for all reno requirements and give this company a very worthy five stars. Especially in this day of sloppy greedy, just hideous customer service from most whom are out for a quick buck. I had none of that with RENO KINGDOM!
From the first contact with Craig, then Shadow to Raj in the warehouse to Errol on the delivery, every single stage of the transactions was smooth as silk with exceptionally thoughtful, professional and caring service. It was actually an anomaly t...
Very helpful staff members from Sales to Warehouse to delivery.
Bought a few bathroom items from their store in Taren Point NSW. The staff Jack and Susan were very helpful and knowledgeable on the products they have. Their warehouse person Elijah Goundar was extremely helpful in assisting me with the shower screen issues and my emails to him were answered immediately. Good satisfaction shopping with Renovation Kingdom.
- Renovation Kingdom
Great purchasing experience
Renovation Kingdom is located where the former Renovation Bous was in North Parramatta. Management has clearly changed hands. We recently purchased three German toilets, s trap extension kits and a powder room vanity. We visited on a Sunday and it was very busy, but we were seen promptly and our items were in stock ready for collection at any time the warehouse was open (Monday to Saturday). After speaking with our plumber we had to amend our order to 2 toilets and add the extension kits. One phone call and it was easily arranged with a credit going back on to our credit card. Very happy with the range on offer, and the service received. Will definitely shop here again if and when the need arises.
Questions & Answers
Do you re coat the exterior of cast iron baths?
I don't believe they do services such as this so much as they supply items for great prices and excellent customer service. You be best to phone and ask them. 1300622620. They may be able steer you in the right direction.
If you want to re-coat a bathtub though STEER CLEAR of “All Class Resurfacing” THAT was a nightmare!!!
Get an answer from our members and Renovation Kingdom representatives
Other Bathroom Shops
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.