Renovation Kingdom

Renovation Kingdom

 Verifiedrenovationkingdom.com.au
4.6

36 reviews · Statistics

PositivevsNegative
89% · 324 · 11%

Return Claim MadeYes (4) · No (22)
Product Quality
4.8 (26)
Shipping
4.6 (14)
Customer Service
4.7 (12)
See the Best Bathroom Shops in 2024 as rated by Australians on ProductReview.com.au.

Reviews

Renovation Kingdom36 reviews
Snapshot14
Snapshot14NSWSydney, NSW5 posts
  Online store

Builders delight!

Have been buying from Renovation Kingdom for a few years now.
We buy online and instore. We are builders and often get the goods delivered to site.
We send our customers in to choose their bathroomware too and they are always pleased with the service and offerings.
Best prices and brands around.
They take the headache out of selecting goods with our customers.
Highly recommended and an important part of our business model.
Karen
KarenNSWSydney, NSW4 posts
  Physical store

Good experience, good service

5 star service. Very knowledgeable team. In depth questions always answered. Lots on displays in big showroom. Goods delivered quickly. Show details
Josie
Josie2 posts
  Online store

Terrible delivery (or lack of!) experience

I ordered a shower and paid for delivery for WA. The confirmation email said allow 5 to 10 days. 10 days passed and I heard nothing, so I called. The girl I spoke to said the item was in stock and they were waiting for me to collect it. I explained I had paid for shipping and she said I had to organise delivery with the warehouse myself. ???? Excuse me, but its not my job to do that, as soon as my goods are in stock its up to you to organise the delivery to me. She said the warehouse would call on Monday, they didn't so I called again and spoke to someone else. He eventually organised for my goods to be shipped, but why did I have to call to make this happen - totally unprofessional. Show details
Shipping
Renovation Kingdom
Renovation Kingdom   DM   
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Lou
Lou
  Online store

Great value, easy and excellent service

Being a first time customer, I ordered a toilet online from Renovation Kingdom based on their reviews from other customers. I got the best price around for the item, communication was prompt, the item arrived in stock and was delivered in the estimated time. The item was delivered in perfect order and the service throughout the whole transaction was excellent. A special shout out to Phillip who takes customer service to the next level! I would highly recommend Renovation Kingdom and will definitely shop with them again. Show details
Gail
GailNSWSydney Surrounds, NSW10 posts
  Physical store

Great selection and showroom

I visited the Taren Point showroom and store. I was impressed with the variety of bathroom ranges on offer. I was helped by a very friendly, knowledgeable salesperson. He offered product information which made my decisions easier and he also offered suggestions when I was struggling to make a decision. With the quantity of items I purchased, I was offered a good discount which I really appreciated. There were a number of follow-up phone calls about my order, and all my queries were dealt with in a timely manner and very professionally. If I require bathroom products in the future, I will not hesitate to return to Renovation Kingdom - Taren Point. Show details
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Liz W
Liz W
  Verified Renovation Kingdom

outstanding service

I had a back to wall bath that was warped _ when I contacted the store Craig handled my issue so professionally. A replacement one was ordered and delivered _ all the way to the Hunter Valley. The damaged one was also returned to the store at their cost. I cannot speak highly enough of the management of this issue. Have used RK several times and every time it has always been a positive and professional experience. Show details
tobyrocks
tobyrocksSYDNEY3 posts
  Physical store

Nice professional team

Finally met the team after buying online a few times. Very friendly and knowledgeable. A big shout out to Jamie. They know what they are doing and do it well.
T B.
T B.3 posts
  Online store

Fast delivery, good stock levels

Have bought a few things instore and online at Renovation Kingdom for our renovation business. Good advice, products and service. Prices always best around. Delivery usually very fast. Show details
Aden Pearce
Aden PearceNSWSydney, NSW2 posts
  Online store

Great selection, prices and service

I purchased my bathroom products through their website and had the items sent interstate.
I'm really happy with the whole process. The website was easy to navigate, order was sent timely and products arrived safely. Thanks for a seemless transaction. Would definitely Recommend Renovation Kingdom. Show details
Petra
PetraNSWRichmond-Tweed, NSW2 posts
  Online store

Fast Refund

I purchased the incorrect size product and the refund process was efficient and fast. Thank you guys, for being so understanding. Show details
T B.
T B.3 posts
  Physical store

Very knowledgeable staff and best prices

I'm very happy with my new bathroom and the team at Renovation Kingdom mate it very easy. Beautiful bath and vanity along with service and prices to match. Will be back!
Claire Y.
Claire Y.3 posts
  Verified Online store

Damaged product

Purchased from online store and they delivered a damaged vanity. They refused to refund because I opened the package after 24 hours upon delivery. Show details
Product Quality
Shipping
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Renovation Kingdom
Renovation Kingdom   DM   
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Kezza
KezzaVICGippsland, VIC7 posts
  Verified Online store
tobyrocks
tobyrocksSYDNEY3 posts
  Online store

Excellent range and service

Good to see good old fashioned showrooms with lots on display.
Staff were very knowledgeable and delivery went well.. .very cheap compared to a few other stores we went to. All the decent big brands on offer.
Jsmall75
Jsmall75MELBOURNE10 posts
  Physical store

Highly recommended

We have bought two lots of goods from Renovation Kingdom. Service is excellent, keen to please. Bathroom looks great. Highly recommend. Show details

Questions & Answers

Very Disappointed
Very Disappointed · Renovation Kingdom

Do you re coat the exterior of cast iron baths?

Lucy Van P
Lucy Van P  
Very Disappointed
Very Disappointed  

Thank you.

Renovation Kingdom
Renovation Kingdom   DM   

Hi there , unfortunately we do not re-coat baths, we only sell new products. Sorry we could not help. Regards Jamie and the Renovation kingdom Team :)

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