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Repairhub

Repairhub

Repairhub
4.1

22 reviews

Positive vs Negative
78%22%
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Rates and Fees
3.6
Transparency ?
3.9
Job Satisfaction ?
4.0
Timeliness
4.2
Brand Manager for Repairhub? Claim your listing.
22 reviews
Anamaria
Anamaria5 posts
 

My car looks like a brand new car. It was repaired in the record time. The staff went over and beyond their duty of care. Highly recommended.

Jason C.
Jason C.2 posts
 

I had my Lancer in for front end repairs at Repairhub Barrier St. Fyshwick. The team did a great job with a quicker than expected turnaround time with excellent customer care and service. Highly recommended.

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Scott J.
Scott J.2 posts
 

Renee' and Janine from the office customer service was exceptional. I had several questions and they answered each phone call promptly and kindly. The repair itself was great and back on the road not problems. Very happy with Repairhub Bayswater. - Scott

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Sharon D.
Sharon D.4 posts
 

I had to take my car to these guys for repair after a moron backed into my rear passenger door. Awesome service from these guys as they assessed my vehicle, booed it in, rang an Uber for me to take me to Sixt car rental to pick up my car. They kept me informed with every step of my car repair and arranged an Uber for me again from Sixt to pick up… Read more

my vehicle upon finishing the repair. They will even wash and vacuum your car before giving it back. Really great service, friendly staff and was an all round very easy experience.

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Dennis K.
Dennis K.NSW
  Verified

Gregory Hills NSW branch - repair job looks like bumper was forced back into place. The corner of the paint of repair site is chipped/flaking, but worst of all, they had damaged my leather drivers seat after the car had been dropped off. They are claiming this is normal wear and tear. Stitching for the seat was completely intact when I had dropped… Read more

it off, but was ripped about 200mm worth of stitching when I picked it up. I immediately noticed and notified the office before leaving. Upon their review a week later, they were incredibly rude and defensive. Refused to take any responsibility even for the works for which they were employed. Having to go through insurer for alternative repairer to remedy the newly chipped and flaking paint on the repair site. The insurer also isnt taking accountability for the seat damages during the repair; as they didn't photograph it at drop off. Neither did I, as it was in good condition / uneventful, and should not have expected it to be damaged during a minor bumper repair. Unfortunately I'm now looking at being out of pocket more than the repair work should have been. Would recommend to avoid.

john
john
 

About two weeks ago, I was in an accident and claimed with NRMA, who sent me to this location for repairs. When dropping my car off for assessment, I specifically mentioned that there was a TPMS sensor issue that only appeared after the crash and that it needed to be repaired properly, along with the other damage. Today, I picked up my car, and I… Read more

am extremely disappointed with the work. The bumper still has alignment issues, scratches that were already discussed during the assessment stage were not fixed, and the TPMS sensor problem is still there. When I questioned this, the employee told me, “The mechanic checked it and said it’s not because of the crash but a Subaru issue.” That makes no sense since the TPMS warning only came on after the accident.

This is not professional work; it feels poorly done and rushed. I trusted that my car would be repaired properly, but instead I’ve been left with unresolved issues and more frustration. Not pleased with this experience.

Margaret
MargaretVIC
 

Had my Triton in at Bayswater Repair Hub Vic. Most professional place I've been to ,great staff great job,

HWO
HWONSW
 

Had my car accident repair done by Repairhub Banksmeadow and the work quality is great, turnaround was amazing and Liam provided excellent service - great service from the team all round!

Lisa K
Lisa KNSW
 

Had my car repaired at Repairhub in Banksmeadow with Liam. He was amazing and the service I received from start to finish was excellent. Highly recommend Liam

Natasha H
Natasha HVIC
 

I cannot fault Repairhub at Bayswater. The service I received from Nicholas was absolutely outstanding. Got phone call follow ups during the claims process waiting to hear the outcome from insurer, Ubers were arranged, i was always kept updated daily with how the repairs were going and got my car back 3 days ahead of the finish date. My car looks… Read more

like brand new, they did an awesome job and couldn’t be more happy. 5 star service . Would highly recommend them.

Naramsin G.
Naramsin G.
 

Rubbish job they done on my car! Workers with no experience ! Not recommended repair hub stay away from it! Location Smithfield NSW.

Daniel L.
Daniel L.NSW
 

I just had a small insurance repair at Brookvale repair hub and due to a glitch in getting the correct part, my estimated completion time was going to be delayed. This was going to cause me a problem as I was relying on the assured completion time and I discussed this with the customer service attendent, Gayle(not sure of the spelling). Gayle not… Read more

only went above and beyond to find a solution but also promised to call me as soon as there was an update, all the while remaining courteous and friendly, despite anticipating a potentially difficult customer. True to her word, she rang me that afternoon to advise the repair had been done. This is what customer service should look like.

Leah G
Leah GVIC
 

Seamless experience – Repair Hub Bayswater - seamless experience The whole process from start to finish was seamless. They arranged Ubers to pick up and drop off hire car. They sent me text messages with updates on the progress of my car. I was super impressed with the service. Did a great job of repairing my car. Thank you

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Bilal l.
Bilal l.
 

Stay away from Repair hub Derrimut Victoria – Hi, I just picked up my car from this place. Absolutely worst experience with this repair shop repair hub Derrimut Victoria. They didn’t vacuum and washed my car not only worst thing is when I entered into the car and saw so much paint residue dirt on all over the car dashboard, on the door side as well as paint marks on the interior. I… Read more

immediately went back in the shop and explained at the reception. A guy took it back in and just vacuumed the dashboard. I have attached the screen sort of the message that i received from my insurance company that my car in process of repair vacuumed and washed ready for collection. Imagine hefty repairs bills by the smash repair to insurance company. I would love to see what’s on the invoice etc. Won’t suggest any of my friends or family to goto this repair even they are the contractor for a big named insurance company's. I will complain to my insurance as well as ACCC.

Zhu
ZhuNSW2 posts
 

Excellent work – Fixed my car in a week, keep me updated with stages of repairs. Friendly, good services, I will recommend them to anyone.

Zhu
ZhuNSW2 posts
 

Excellent work – Fixed my car in a week, keep me updated with stages of repairs. Friendly, good services, I will recommend them to anyone.

Jinane
JinaneNSW
 

Very good service – Very good service, the employers are so friendly and helpful, they repaired my car so quick ,I recommend them to everyone ,Smithfield branch

John W
John W
 

Great service – Had a small problem with a repair that had been done twelve months ago and drove into Repairhub without an appointment. Chris attended to it strait away and worked on my car for about half an hour and sorted it all out for me without any hassles at all. I was most impressed with the service.

PMW
PMWVictoria5 posts
 

Thank you Alvin and car repairhub Richmond – I have had the best experience ever with Alvin from repairhub Richmond. Alvin was able to accommodate my car accident repairs whilst I was on holiday and pick up the car on my return. This meant I was not without my car when I needed it. The repair work was exceptional and my car again looks like the brand new car that it is. My car was even… Read more

vacuumed and washed before pickup. Thank you Alvin and repairhub Richmond, I will certainly be recommending you to my friends and family.

Cheryl
Cheryl14 posts
 

Great Job Fast Repairs – The team at Repair Hub Prestons Sydney Did a fantastic job repairing my car it looks like new and in such a short time Im really Happy !! Thanks Team

Peter M.
Peter M.
 

Repair hub Preston – What an incredible organisation …. excellent service and very professional in all respects from the assessment to the completed job and always kept in the loop! Roberto in particular was outstanding in ensuring high quality service and this was shown again at collection of the car….. the car was immaculately presented……thank you so much!!!!

Christine B.
Christine B.QLD17 posts
 

If you like a Repair Company that damages your boot carpet this company is for you! – If you like a Repair Company that damages your boot carpet this company is for you! They are very incompetent. They took out my boot carpet and had absolutely no reason to and poured paint all over it. They have not even contacted me in regards to this and I have contacted them many times. Also one of their assessors pointed out to me that as… Read more

there was damage done to the wheel cover of my car due to another car running into it that there was a difference in one side of the wheel cover to the other in regards to more space between the wheel cover and the door on oneside then the otherside. When I asked about it when I came to pick it up and noticed this had not changed. They said that they didn't know if this was normal or not and "Would need to compare it to another Ford Ecosport". They suggested that I go myself and see if another Ecosport also had this same difference. This is incredulous and very unprofessional. So my reply was I don't think people would like me creeping around their car - they may think I am trying to do something to it. Really! This was their suggestion!

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