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Repco

Reviews

(27)
(8)
(3)
(16)
(139)
  • Product Quality
    2.4 (22)
  • Return Claim MadeYes (8) · No (21)
  • Customer Service
    2.1 (29)


Mark

MarkHunter Region, NSW

  • 2 reviews

Refund refused

published

Don’t shop at the Cessnock store they refuse to give refunds even when your got your invoice of purchase, they come up with different excuses saying the box is damaged, so I have now reported them to fair trading

Customer Service
Product Quality
Return Claim MadeYes
Store LocationCessnock
See all answers

Cheaper to buy Repco parts from service station

published

Needed an indicator light, $10.50 for single light from Repco. But a twin pack of repco indicator lights from service station $4.70. how do you explain the massive price difference?

Customer Service
Product Quality
Return Claim MadeNo
Store LocationNorth Geelong repco
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Jane

JaneGreater Melbourne (Metropolitan), VIC

Do NOT get anything delivered from this place!

published

The product I bought was delivered and left at the doorstep TAPED to the invoice! It has my personal details (address, email, phone number, credit card etc) on it! Neither the product or the invoice were wrapped up, in a box or a parcel, not even an envelope, nothing. Just left on the doorstep like that. What if some nosey person came to the door and decided to pick it up? They’d have ALL of my personal details. Absolutely terrible.

Customer Service
Product Quality
Return Claim MadeNo
Dagwood

DagwoodSouth East Queensland, QLD

  • 2 reviews

next gen paint stripper

published

Repco next gen paint stripper would not take the gum off a tallyho paper, dont waste your money tried 3 coats and still nothing terrible product that should not be allowed on the market.

Customer Service
Product Quality
Return Claim MadeNo
Store Locationvirginia
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Blatant Overcharging.

published

Penrite 10/10ths Race Coolant. RRP by Pentite, is $20.90. Repco price, $36.99, but wow, with a 40% discount for one day only, $22.80, still dearer than the RRP. Blatant overcharging.

Return Claim MadeNo

cdubbya

cdubbyaMelbourne

Watch out!

published

Went to a retail store and purchased four items on sale. After checking what I was charged found three of the products were overcharged. When raising with management there was no surprise or concern suggesting this is normal practice. I returned all products - won’t deal with a trader like this. Can only suggest you carefully check you receipt

Customer Service
Product Quality
Return Claim MadeNo
Store LocationFountain gate
See all answers

Matt

Matt

  • 2 reviews

No service

published

North parramatta store :
I was the only customer in the shop and still couldn't get service and they wonder why people shop online.
Staff worked harder to stay out of site.
Its easier to shop online.

Customer Service
Store LocationNorth Parramatta

Ozy Product Consumer.

Ozy Product Consumer.Illawarra, NSW

  • 3 reviews

Extremely poor service and promotions.

published

Repco should be closed down for running scam promotions that you can never exit from. Their ignition program only collects your details...... DO NOT VISIT Repco web sites or stores if you don't like spam.

* joined ignition to get a discount.
* did not get discount.
* could not exit ignition program.
* called to have personal details deleted.
* told details deleted but still recieving spam emails.
* called again and promised that details would be deleted with un-professional like manners.
* very disappointed customer.
* will not return to Repco and telling everybody how bad they have become.
* notifyed to ACCC.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOn line
See all answers
David R.

David R.South East Queensland, QLD

  • 2 reviews

always find products I need for my car/trailer

published

has the basic tools and products I need for my trailer and car and a good price. will always be going there for all my products. from paints spanners, trailer lights etc

Customer Service
Product Quality
Return Claim MadeNo
Harry

Harry

  • 2 reviews

I WISH THERE WAS LESS THAN ONE STAR OPTION

published

They are overly pricy almost more than double of what you can get anywhere else.
Don't waste your time with these guys.
There is lot cheaper options you can get so better google before going to them.

Return Claim MadeNo

Robin

RobinGreater Melbourne (Outer), VIC

Amazing Customer Service @ Repco South Morang

published

Great staff , even better products . Repco South Morang is the best parts and general goods supplier in Australia. There staff are truly wonderful people who have been trained well to listen to the customer and help when needed. I felt like a king for a day due to the amazing service I received from them.

I only went into Repco to buy some oil and left with a car full of items and entered the competition to win awesome free gifts.

Highly recommend to all customers who enjoy first class service and respect.

It was

Customer Service
Product Quality
Store LocationSouth Morang

David D.

David D.South East Queensland, QLD

Very fast delivery

published

Easy to search and order on-line and the parts were delivered to home within 24 hours of my order. Will use again for sure. No hassles with the experience. Great.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOn-line
See all answers

Guard dog

Guard dogPerth, WA

Public Warning and Community Service.

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationRepco Malaga WA
See all answers

Sevdalis Motors

Sevdalis MotorsGreater Melbourne (Metropolitan), VIC

Stay Clear - Will Never Do Business With Repco ( Watergardens Again)

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationWatergardens
See all answers
Cristyn E.

Cristyn E.Illawarra, NSW

  • Verified customer

Terrible customer service

published
Customer Service
Return Claim MadeYes
Store LocationRepco Nowra
Dev

DevSydney, NSW

  • 4 reviews

Ok on parts range and price and the customer service is quite good

published

Bit of drama on car battery purchase. The guy told me there was a markdown and I could get the battery for $130. So I bought it and installed it . 2 months later the car would not start and I had to call for assistance. The mechanic told me that I should replace battery. So I checked the battery and found out I had been given a 480CCA battery but needed 540CCA.
The Repco guy told me the 480CCA was the minimum requirement for my car as stated on their system . After some haggling, he asked his boss and got the ok to replace my battery with the higher output one. I paid the extra $45 and got a new battery and all good now .

Customer Service
Product Quality
Return Claim MadeYes
Store LocationRepco. Croydon, NSW
See all answers

Greg

GregSouth East Queensland, QLD

  • 30 reviews
  • Verified customer

Customer Service: Abject Fail

published
Customer Service
Return Claim MadeNo
Store LocationUnderwood

Excellent service over the phone and whilst in store.

published

Thank you Dennis for providing me with such great service. Always buy my oils and accesories from Repco in Box Hill. Got home and forgot an item. Rang up and was guided on making an online purchase from the store. Could not have had a better experience.

Customer Service
Product Quality
Store LocationMiddleborough Road Box Hill

Misleading information

published

I brought a crank sensor. But before I did I asked if I can bring it back if I didn't need it. Turned out I didn't need it. When I returned it they said(kate) that it SMELLS like fuel and can't take it back. I said it go in fuel or anything got to so with fuel.
The Melton store had nothing but attitude.

Customer Service
Product Quality
Return Claim MadeYes
Store LocationMelton
See all answers

Mikef50

Mikef50Sydney, NSW

  • 73 reviews
  • 1 like
  • Verified customer

Repco Chatswood. Fantastic - Open 7 Days

published

Parked right in front, walked in, found my product I was looking for, also some store specials, and was out within 10min. Super fast service, easy to buy, and given a NRMA members discount to boot! Can't ask for anything more.....all on a Sunday afternoon.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationChatswood
See all answers

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Questions & Answers

Minh

Minhasked

I bought a dash cam but I change my mind. Can I return it or not?

1 answer
Charles5284
Charles5284

Under the law change of mind unfortunately won't get your money back but if you have a good relashionship with the seller then I'm pretty sure he would give you a refund you can always tell him it won't suit your car I personally prefer blackvue which is unobtrusive and has very high quality both day and night hope it helps


Bedsonbryant

Bedsonbryantasked

Has anyone had any negative dealings with Berry Springs NT?

1 answer
Heres Johnny
Heres Johnny

I personally have not dealt with NT Store..


lee.simpson1

lee.simpson1asked

i Have purchased a Power Train HD Drive Video Recorder (DVR-100). It didn't come with a screen/monitor - how on earth can I set the date and time on this camera? The instructions say it can be connected to an optional RVC600 or equivalent monitor. I have trolled the net and I can't find anything like this. Help?
Lee Simpson
Ph 0429 413 160

1 answer
storm
storm

Hi lee Simpson my name is Storm am the manager of the churchill store in kilburn SA. I'll be happy to help you with that question first thing tomorrow 10.12.14. Or you can contact me our number is 08 8349 8199


Get an answer from our members and Repco representatives

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