I have laser sessions paid for in advance at the south Yarra clinic which has shut down. I have been unable to contact anyone to get my money back.
After about 10 sessions all my hair has completely regrown.
Every second appointment I had was cancelled and had to be rescheduled.
Do not recommend this place, dont
waste your money here
Amazing results and nurse!
I have been coming to Results Laser Clinic in Bondi Junction now for the past 2 years and absolutely love Shannon. She always does such an amazing job which is why I have referred 4 of my friends to their clinic in the last 2 years. She is super friendly and very thorough with the information she provides. Could not be happier every time I leave the clinic :-)
I got my underarms done at the North Sydney clinic and as per the technicians advise, got ten sessions done for ten months. There was no mention of more sessions when I first booked this. The results are bad. There has been a reduction of maybe 20% but it's a complete waste of money. The technicians are in their own world and many times they've used random settings on me. They have terrible customer service. When I told them that my armpit hair hasn't fully gone, they said I need to do five more sessions! Had I paid more and gone to some other clinic, they'd have removed the hair in three sessions. This clinic is absolutely a scam.
Love my results
I have had my injectables and my skin treatments at the Fountain Gate and Knox stores and I’m so happy with my results. The girls there have always been super lovely and made me feel very comfortable. Highly recommend!
Worst experience in their Melbourne Central Location
Dont ever come to their in Melbourne central, a lot of them are a bunch of Bimbos who arent helpful at all.
I bought me laser packages and then when i come back to get the treatment they told me it wasnt on their system, even when one of their staff confirmed that she remembered me coming in and doing that. However their manager said, nope its not on the system. i came back few times, and fianlly got the person who "helped me" that day, and she was so arrogant and humiliated me infront of other clients and told me the exact same thing. Its not ...
Fabulous staff and service at Eastgardens clinic
Very impressed with the staff and products available at your clinic at Eastgardens. Highly recommend the team there and the treatments they have on offer! I am looking forward to future treatments. Thank you :)
I was very disappointed with the unprofessional shown by the North Sydney clinic the past two weeks. I was called the morning of the 26 July advising me that the therapist was sick so they had to reschedule my appointment. I rescheduled for the following Friday as I can only get my veins done by one therapist it seems and she doesn’t work on Saturdays when I usually make my appointments. When I arrived on Friday 2/8 I was told that I wouldn’t be able to have my veins done as the therapist who is able to do them was not there. I was then told my...appointment was not for another 15 minutes would I like to go for a walk. I arrived on time for my appointment and showed the therapist the reminder sms with the time I had booked. I waited but it was even later, more like 30 minutes. Even though my therapist was ok, I felt very disappointed by the whole experience. I left work early to get to the appointment and was not informed earlier that the vein treatment would not be happening that day. I live and work a long way from North Sydney so I was VERY inconvenienced. Even though I was told that the therapist was sick on Friday 26/7 I was told last Friday that in fact she had been called into another clinic. I am not happy with being lied too and now doubt the integrity of your staff. I am unable to make an appointment for a vein treatment on a Saturday and still have 1 vein treatment and 1 skin needling that I have paid for. I will not be going back to any Results Clinics again. September 18th 2019 Update: Thank you for following up with me I appreciate that you followed up with me after my review. Thank you for organising an appointment for my vein treatment and skin needling on a Saturday. The treatments were great. Thank you also for the microdermabrasion treatment which I will have shortly. I have always loved going to the North Sydney clinic, it is fresh and in a great location.
Biggest liars!! All they are after is money.
Results Laser Clinic lied about the price of the laser treatment requested. Then they sold my intellectually disabled daughter 4 sessions that she didn’t need and left her with $7 in her account. Wouldn’t refund. I explained the situation as she is on the pension & couldn’t afford it. They basically said ‘bad luck’
Really?? They are Just money hungry.
There is a lot more to this story, too long to write on here.
Never ever ever go there. Head office are vicious & greedy
The most incredible welcoming
I went in yesterday to the Woden result laser clinic and I was so amazed with the customer service. I went in not knowing to much about laser hair removal and they took the time to go through a whole slide show showing how it works and what happens. I even got a free patch test to ensure that the laser works on my lighter hairs.
Im going in for my first treatment today and I'm so excited to be apart of results laser clinic! Will be looking forward to seeing what other products and offers they have to offer!!
Hi to whom it may concern
I have a complaint regarding your advertisement about spend $200 dollars and get a result cream for free . Well my daughter goes to Merrylands Result Laser but when I requested for that free gift she said I wasn't entitled for a free cream. My daughter Veronicca does her Laser both her underarms and full leg. So far I spent $790 dollars and I also got you a new customer that is my niece and spent on her for $400.
I am disappointed when a good customer get treated like nothing..
Please improve your customer service because I would not recommend it to no one especially what happened today.
Mrs Randa Azzi
Amazing therapist, professional and caring
As a Laser Technician, trainer and manager in the industry for the past 9years ( I do not and have never worked at Results Clinics) I was highly impressed with the customer service, thorough treatment and education I received at my appointment today. I visited the Chermside clinic and was taken care of by Renee. I was so impressed with my experience. She made me feel so welcome and regardless of my industry experience, still went through everything with me. Thank you!!!
Stay away from this clinic if you care about your skin
Stay away from this clinic if you care about your skin or being treated with any form of respect as a customer. I have spent thousands of dollars and gone to this clinic for 2-3 years and am disgusted at the service I have received over the last year. This company has had large staff turnovers and no longer has any ‘right’ to refer to themselves as reputable or trust worthy clinic.
In 2018 I began laser hair removal for full face (purchasing 6 sessions, then another 6). I had my eyebrows synched twice and my hairline. After three sessions, I ...complained about having horrible acne reactions to which I was told that this was a completely normal response and to continue my sessions. I often had my therapist be swapped upon arrival with no warning even though I had booked in with a specific therapist purposely AND worked around her schedule as I thought it would be better to see one person who can monitor my hair growth and skin reactions. After finishing my first 6 sessions at Knox, I purchased another 6 sessions (and some more packages for other areas) and moved to Fountain Gate to give this company the benefit of the doubt, assuming Knox was a bad store and it wasn’t the fault of the company. I was told approximately 8 months after I had paid off a package and had 1 package to go before finishing it off that I owe the clinic short of $200. I could hardly remember and asked the clinic why they had told me multiple times I had paid off the package only to turn around and say I hadn’t so many months later. They couldn’t provide an answer or even undertake a basic accounting exercise to figure out where the missing $$ was coming from on their books. I even dealt with head office customer service who referred to it as ‘unfair’ and agreed with me that I could have paid amounts they didn’t record in cash but that it was out of her hands and she would talk to their accounting team. It’s been two months ago and they have made no attempt try rectify the fault. I have spoken to them numerous times since, despite the fact that i’m not the one who should be checking on the progress of this and they still can’t figure it out. Worst of all, after 12 sessions of full face I have had accelerated hair growth. I understand that acceleration of hair growth can happen in some cases but I would expect not to be constantly assured that my reactions (which were severe) and lack of results were completely normal and that I should just ‘keeping buying more sessions’. I have complained in every session (that i attended routinely and on time) that my hair growth was becoming worse and my reactions were abnormal and lasting much longer than a few days after my treatment. EVERY SINGE TIME I was given a generic response that i should simply purchase more sessions and stick it out as face is a hormonal area, or I should try exfoliating more. AT NO POINT was I offered a skin consultation or taken very seriously. Once my 12 packages finished, I decided not to purchase anymore for 5-6 weeks to see how the hair grew back. I was completely shocked at the level of accelerated hair growth and organised my own skin consultation after suffering self esteem issues, which I thought was much more appropriate than the ‘one complimentary session of full face’ customer service tried to offer up. The only thing I am thankful for is the honestly I received during that session that I was the worst case of accelerated hair growth they had ever seen walk through their clinic. I was told that their laser hair removal machines were wholly inappropriate for my skin type on my face, and I should be using a YAG machine which they didn’t have in store (and only have in one store far away from my home). I was also told my legs were treated by their therapists at a level heat that was ‘dangerous’ for my skin. The senior skin consultant wrote a detailed report of her findings on my file and issued it to head office, as well as photos of my hair growth and skin condition.
I was charged twice for my laser treatment!
I would advice you to avoid results laser clinic.
They charged me twice for my laser treatment, and I am still chasing my money.
The woman at the store was hopeless and didn’t add the sessions I bought to the system. When I came back for my treatment they denied I bought any sessions in front of other customers and made me pay for the treatment again. After a month, I am still sending them emails, proving my card transactions and demonstrating I bought those sessions.
Such a bad experience!
Summa from chermside QLD
I have been going to Summa for a while now and the service and advice is always amazing, helpful professional. Her knowledge on skin treatments and products is extensive and through, not to mention her hair removal experience.
I visited results laser clinic recently at Eastgardens for my first micro peel with LED light. I really enjoyed the whole thing start to finish. My therapist Rachel, who is a credit to this clinic, thought me so much about my skin and the aftercare for the treatment. Days later my skin has never felt better and I am absolutely loving the results. I will 100% be back and will be recommending to friends.
Do not Use this Company
I was given a $400 birthday gift voucher from Results Laser Clinic at Airport West. I had a skin treatment done (that I had booked the week before - gift voucher in hand) and then went to pay with it. Apparently the voucher was for Laser Treatment only. At no stage in the booking process was this mentioned even though the details were apparently on my file. Nothing was written on the card or the receipt. DO NOT BUY VOUCHERS from this business and their resolution of this issue has been woeful. Having to escalate to VCAT to get my money back. Woeful customer service.
Really happy with my treatments so far
Really happy with my laser sessions at Epping so far! And it’s good value for money! I’ve been going almost 12 months.
I’m almost done with laser so Ive just started sorting out my skin.
I can believe the difference at ter just one needling session! So worth it.
I have booked one more so I can’t wait!
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Questions & Answers
Anyone has done acne beta peel? Just wondering if it is good or not. Cheers.
Results L.Results Laser Clinic
Our Acne Beta Peel uses a combination of the active ingredients Salicylic Acid and Dioic Acid to treat:
o Clogged/congested pores
o Pimples & Inflammation o Comedones
We recommend booking in a complimentary consultation with our expert therapists who can assess your skin and develop a plan for you. You are able to book by calling 1300 722 432.
Results Laser Clinic
Client Experience Team
How were the laser hair removal treatments at the Warringah Mall location? wanting to try laser for the first time and am very nervous about it.
I would like to know if the acne package shows results. During my consultation, the staff member did not listen to what I was saying and just wanted to upsell products rather than see if they are suited to me.
My face became awful after the treatment. So disappointed! Yeah you're right they just wanted to sell the services that they offer but they dont know how to care their customers.
Results L.Results Laser Clinic
Thank you for taking the time to send through your question. We are sorry to hear you were left feeling disappointed.
Results vary from each client due to skin type and priority areas. We have a dedicated section on our website to showcase before and afters of acne treatments https://resultslaserclinic.com.au/chemical-facial-peels/
To achieve maximum results, we recommend anywhere from 4 to 6 treatments. Depending on your priority areas you may require maintenance however you will see a significant reduction.
Please advise if I may assist you further.
Results Laser Clinic
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