Results Laser Clinic

Results Laser Clinic

 Verified
Results Laser Clinic
2.5

459 reviews

PositivevsNegative
35% · 161294 · 64%
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Return Claim MadeYes · No
Value for Money
1.3
Rates and Fees
1.4
Job Satisfaction
1.3
Customer Service
2.1
Product Quality
2.5

Reviews

459 reviews
Liana
LianaGreater Melbourne (Outer), VIC
 

Constant cancellations

Every single one of my appointments this year has been cancelled. It is impossible to maintain regular treatments with these folks and I'm starting to feel like the package deal I bought was a scam since I'll never get to use it. Show details
Steve. L
Steve. L2 posts
 
Customer Service
Product Quality
Lou
Lou
 

Do not purchase or go to results laser

Purchased treatments via their webpage and booked appointments. Results keep cancelling my appointments hours before the appointments now the treatments will expire. Unhelpful head office and quite rude. Wish I read the reviews prior. Show details
Dani
Dani
 

Terrible Customer Service

I sent an email on the 7th of December 2023 and never heard back. I had to follow up by call to be told nothing can be done for me and that my treatments have expired.
I never received any contact about my prepaid treatments expiring and due to the lockdown/ and the shutdown of the clink I went to, I was unable to use the treatments.

I am very disappointed with the lack of contact, if I could give 0 stars I would.

Sue
SueSydney, NSW
 
Marina M.
Marina M.
 

Do not buy or do any treatments from this terrible business

Prior to lockdown I had $330 worth of hair removal package left over. This was for my son, however there were 0reats from the treatment. I asked for the credit to be transferred in my daughter’s name, which apparently they did. I was
Also told there is no expiry to the voucher.
After lock down, I was told the voucher was never transferred to my daughter’s name and the voucher expired. $330 lost. This business has stolen so much money from its clients, they should be prosecuted. I will take it further, not just with Fair Trading, but I
Will
Do anything in my power to shut them
Down. Show details
Sarah Klein
Sarah KleinGreater Melbourne (Inner), VIC
 
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Kay
KayCentral Highlands and Goldfields, VIC21 posts
 

Scammers

Like many here I paid for eight sessions. I was told no expiry as I specifically asked this question. After two sessions covid closed everything down. Now it’s still a constant battle as they say it’s been to long and neither the store or online booking can help me. I’ve asked for a refund if they can’t provide the service I paid for but guess what waiting for a reply.
I can’t believe this company is still in business. I will be complaining to ACCC and hope everyone else will do the same Show details
Mike
Mike
 

Terrible customer service and credits disappear

Buyer beware, these guys just vanish your credits on their booking system though there is proof of purchase by email. Seems to be a common thread amongst other reviewers so seems to be widespread fraud at this place. When you try and call they hang up on you after waiting for half an hour. I was first caller in the queue for 20 MINS and then they hung up. Cant get worse.
Kirby
KirbySydney Surrounds, NSW4 posts
 
Value for Money
Customer Service
Product Quality
fay B.
fay B.
 
Teresa
TeresaGreater Melbourne (Inner), VIC
 

If I rate 0 I would

I purchased a full package just as we went into lockdown in 2020, the store never reopened and I was not given a refund despite numerous phone calls and emails over the years! Show details
Nimra
Nimra
 

Disgusting service

I visited Broadmeadows central today got my full face laser the unprofessional staff member burnt my eyebrow n my neck. I will never recommend it to anybody. Show details
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Evelene S.
Evelene S.Sydney, NSW3 posts
 
Georgia P.
Georgia P.
 

Questions & Answers

Mariebabe
Mariebabe

I'm also customer with another skin clinic .on my birthday they send me a $25 voucher,.But Results laser clinic doesn't give anything. Stingy

Saeed
Saeed

Hi, i did my 10 sessions but the results is zero, even worse, my face is now more worse can you give me any advice what i have to do...? When i started she told me in 10 sessions you won't be more hair on your face but my face is more worse, so what i do other wise i will go for complain.
My email Address is: bachasaeed@outlook.com
I am waiting for your kind response
Thanks

Bacha S.
Bacha S.

Hi, i did my 10 sessions but the results is zero, even worse, my face is now more worse can you give me any advice what i have to do...? When i started she told me in 10 sessions you won't be more hair on your face but my face is more worse, so what i do other wise i will go for complain.
I am waiting for your kind response
Thanks

See all Results Laser Clinic questions

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