Great service at Westfield Sydney Laserclinics
I had a laser treatment at Westfield Sydney Laserclinics today. The lady at LaserClinics was efficient, professional, courteous and on time. I will definitely be back for another laser treatment.
- Verified customer
Masseter muscle injections and barely felt a thing. Another positive experience from Results at Southland.
I had cosmetic injectables into the Masseter muscles on both sides of my jaw to alleviate jaw clenching which not only causes constant headaches but also massive damage to teeth over a prolonged period. This procedure was something I’d been contemplating for a while but getting it done at a specialist dentist was way beyond my budget. I have been having laser capillary work done on my face and mentioned it to my technician Priya. She explained that there was no difference in the procedure to having the Masseter injections for medical/dental ...reasons to having it for cosmetic reasons, except going down the cosmetic route was less than half the price I’d been quoted by dentists. As it turned out, Priya is a cosmetic nurse practitioner who has extensive experience with injectables including the Masseter muscle injections. I was very comfortable with her knowledge as I’d done extensive research myself and she corroborated much of what I was asking her about. When it came time to do the procedure, she marked out the area where the muscle is, did some checking as to which side was stronger and then whilst I was clenching and releasing my jaw, Priya marked the individual spots that required to be injected. Priya is incredibly skilled and gentle with the injection process. I honestly hardly felt it at all. She uses fine gauge needles and it was done before I realised it. Any injectable procedures you intend to have done, I can thoroughly recommend Priya for her skill, knowledge and professionalism. Whilst I’ve always found the staff at Southland Results Laser to good, any future injectable work I have done with be done with Priya.
Worst place do not recommend
Have had microdermabrasion treatments at many places now and Results is by far the worst experience I've had to date. Prepaid for 4 sessions and my first put me off wanting to claim the remainder. Session went for half the allocated time and did not even yield positive results.
When I raised my concerns, they initially ignored me for weeks before responding half heartedly showing no professionalism or respect for my concerns. When I asked for the issue to be escalated to a senior manager, I was told I'd receive a call back, which, three weeks later, has yet to happen. Avoid this place at all costs
Unfortunately I recently attended Chatswood Clinic to try Laser from a special which was advertised, the female Clinician said to me "don't worry, even though I am Asian I am qualified" She was in the clinic alone juggling answering the phone, walk-in enquiries and my service. No dignity covering provided, lucky I had a shawl in my bag. She/Tina then talked me into buying a 10 consult package for over $800 otherwise my one off appointment was going to be very expensive, not what I was expecting :( I realised afterwards she had missed areas, so ...I made an appointment at North Sydney Clinic not wanting to go too Chatswood again. I did all my preparations, drove 45 minutes to North Sydney and as I arrive get a phone call that the machine is out of operation :( She re-booked me at Brookvale for the same day, so I drive all the way there and am informed they can do the non-surgical eyelift and I pay for that, but they cannot do the Laser hair removal :( I have Emailed Results, am still awaiting return phone call more than a week later :( I have called Results 3 hours ago and told the manger is in a meeting and will call me straight back - still waiting :( I have been ripped off :( :( :( Right before Christmas :(
Great service and value
Blacktown westpoint are very honest and nice. They have great service. Extremely fast and efficient. It is much better than shaving and waxing. They were punctual and friendly, keep up the good work!
Thorough and excellent customer service-super value for money
I'm 60yrs old and spent a lot of time reading the reviews before my decision to proceed with treatment with 'Results Clinic'.
Yesterday, I had my 'first ever' facial treatment at North Lakes, QLD, a cheek filler and hyaluronia acid skin boosting injection via cannula.
Results Cosmetic Nurse, Rayna, explained the procedure thoroughly before my consult with their Doctor to confirm my script. I felt respected and I totally understood what I agreed to and was totally confident that what I was to engage in was exactly what had been explained to me...
id have to say that i had the worst consult today. as a women who suffers from polycystic ovarian syndrome i expected a more in depth consult with more information to be provided such as the ideal laser for my condition/skin type; ideal heat settings, what to expect long term with laser treatment etc. non of this was discussed, she went through a basic procedure walk through of a power point and asked me if i had questions ... and even when i did have questions in regards to previous clients with the same conditions and their results all i rece...ived was a response saying there are no guarantees with results (which i already know based on hormonal hair growth) not helpful what so ever this was not a proper consult, there was nothing personal about this consult and i took nothing from it. she just wanted to make a sale and it was obvious trying to book me in for 12 sessions at $1500 on the same day, without providing necessary information and offered to provide a discount but refused to write anything down on paper. safe to say i wont be coming back here for any treatments considering how money hungry they are.
Loved my fist session
Just want to say I had amazing time getting my lazer done, we chatted and had few laughs. I though getting lazer it might hurt but I it wasn't that bad and I was amazed how quick it is. So I'm very happy.
The reviewer stated that an incentive was offered for this review
Worst customer service ever - updated
To all readers:- If you feel you are entitled to a refund, lodge a Department of Fair Trading https://www.cas.fairtrading.nsw.gov.au/icmspublicweb/forms/GeneralForm.html. We are lucky we live in a country with high standards of ethics and have someone to back us when companies don't honour the Australian law.
They cancelled a service because their 'technician left'. Won't refund. I have to go legal. I get person after person saying they'll look into it, call me back. It's been months and they all say the same thing. ...I understand they don't refund, but what about when they can't provide the service. Surely that should be cause to give a customer their money back. Goodbye $500 - and don't listen if they say they'll call you back - you'll go insane! Find a better, more reliable laser service. Results had us all believing it was permanent, it's not. So you had better like your provider. My experience has been one of the worst, unscrupulous events. Only Erin Brockovitch can compete. You'll die before you ever get a refund!!!
I have been coming to Results laser clinic for a long time for anti ageing treatment. I have dealt with Didem, who is a qualified cosmetic nurse. She is a very qualified and knows her job very well. She has got alot of experience and will give you the right advice and reccomend you with the right treatment. She will make you feel comfortable, answer all your questions and customise your treatment according to your needs. I would highly reccomend her to anybody who is looking for anti ageing treatment.
I have laser sessions paid for in advance at the south Yarra clinic which has shut down. I have been unable to contact anyone to get my money back.
After about 10 sessions all my hair has completely regrown.
Every second appointment I had was cancelled and had to be rescheduled.
Do not recommend this place, dont
waste your money here
terrible unprofessional amatuers
These nurses for Injectables are not qualified nurses, just people of the street
my treatment was botched,,, pay a bit more and get a qualified nurse or Doctor
hopeless they all should be reported to the Medical Board
Amazing results and nurse!
I have been coming to Results Laser Clinic in Bondi Junction now for the past 2 years and absolutely love Shannon. She always does such an amazing job which is why I have referred 4 of my friends to their clinic in the last 2 years. She is super friendly and very thorough with the information she provides. Could not be happier every time I leave the clinic :-)
I got my underarms done at the North Sydney clinic and as per the technicians advise, got ten sessions done for ten months. There was no mention of more sessions when I first booked this. The results are bad. There has been a reduction of maybe 20% but it's a complete waste of money. The technicians are in their own world and many times they've used random settings on me. They have terrible customer service. When I told them that my armpit hair hasn't fully gone, they said I need to do five more sessions! Had I paid more and gone to some other clinic, they'd have removed the hair in three sessions. This clinic is absolutely a scam.
Love my results
I have had my injectables and my skin treatments at the Fountain Gate and Knox stores and I’m so happy with my results. The girls there have always been super lovely and made me feel very comfortable. Highly recommend!
Worst experience in their Melbourne Central Location
Dont ever come to their in Melbourne central, a lot of them are a bunch of Bimbos who arent helpful at all.
I bought me laser packages and then when i come back to get the treatment they told me it wasnt on their system, even when one of their staff confirmed that she remembered me coming in and doing that. However their manager said, nope its not on the system. i came back few times, and fianlly got the person who "helped me" that day, and she was so arrogant and humiliated me infront of other clients and told me the exact same thing. Its not ...
Fabulous staff and service at Eastgardens clinic
Very impressed with the staff and products available at your clinic at Eastgardens. Highly recommend the team there and the treatments they have on offer! I am looking forward to future treatments. Thank you :)
I was very disappointed with the unprofessional shown by the North Sydney clinic the past two weeks. I was called the morning of the 26 July advising me that the therapist was sick so they had to reschedule my appointment. I rescheduled for the following Friday as I can only get my veins done by one therapist it seems and she doesn’t work on Saturdays when I usually make my appointments. When I arrived on Friday 2/8 I was told that I wouldn’t be able to have my veins done as the therapist who is able to do them was not there. I was then told my...appointment was not for another 15 minutes would I like to go for a walk. I arrived on time for my appointment and showed the therapist the reminder sms with the time I had booked. I waited but it was even later, more like 30 minutes. Even though my therapist was ok, I felt very disappointed by the whole experience. I left work early to get to the appointment and was not informed earlier that the vein treatment would not be happening that day. I live and work a long way from North Sydney so I was VERY inconvenienced. Even though I was told that the therapist was sick on Friday 26/7 I was told last Friday that in fact she had been called into another clinic. I am not happy with being lied too and now doubt the integrity of your staff. I am unable to make an appointment for a vein treatment on a Saturday and still have 1 vein treatment and 1 skin needling that I have paid for. I will not be going back to any Results Clinics again. September 18th 2019 Update: Thank you for following up with me I appreciate that you followed up with me after my review. Thank you for organising an appointment for my vein treatment and skin needling on a Saturday. The treatments were great. Thank you also for the microdermabrasion treatment which I will have shortly. I have always loved going to the North Sydney clinic, it is fresh and in a great location.
Biggest liars!! All they are after is money.
Results Laser Clinic lied about the price of the laser treatment requested. Then they sold my intellectually disabled daughter 4 sessions that she didn’t need and left her with $7 in her account. Wouldn’t refund. I explained the situation as she is on the pension & couldn’t afford it. They basically said ‘bad luck’
Really?? They are Just money hungry.
There is a lot more to this story, too long to write on here.
Never ever ever go there. Head office are vicious & greedy
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Questions & Answers
Anyone has done acne beta peel? Just wondering if it is good or not. Cheers.
Results L.Results Laser Clinic
Our Acne Beta Peel uses a combination of the active ingredients Salicylic Acid and Dioic Acid to treat:
o Clogged/congested pores
o Pimples & Inflammation o Comedones
We recommend booking in a complimentary consultation with our expert therapists who can assess your skin and develop a plan for you. You are able to book by calling 1300 722 432.
Results Laser Clinic
Client Experience Team
How were the laser hair removal treatments at the Warringah Mall location? wanting to try laser for the first time and am very nervous about it.
I would like to know if the acne package shows results. During my consultation, the staff member did not listen to what I was saying and just wanted to upsell products rather than see if they are suited to me.
My face became awful after the treatment. So disappointed! Yeah you're right they just wanted to sell the services that they offer but they dont know how to care their customers.
Results L.Results Laser Clinic
Thank you for taking the time to send through your question. We are sorry to hear you were left feeling disappointed.
Results vary from each client due to skin type and priority areas. We have a dedicated section on our website to showcase before and afters of acne treatments https://resultslaserclinic.com.au/chemical-facial-peels/
To achieve maximum results, we recommend anywhere from 4 to 6 treatments. Depending on your priority areas you may require maintenance however you will see a significant reduction.
Please advise if I may assist you further.
Results Laser Clinic
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