The best in the business!!
Rhino Plumbers the best going in the business. Needed an emergency job done and they tend to it within a tick. Not only did they come out on a Sunday but they also went to the extend to make sure there'll be no more blockage problems. Thank you again Marc & Richard. Definitely keeping Rhino plumbers as my plumber contacts now.
Possibly the worst plumber I've seen
I was quoted $300 for a toilet install. I removed shower screen to make life easier for installer and was sent a photo of installed toilet from the bathroom door which looked good. I had left $400 cash hidden in the house to cover the cost in case there had been any additional surprises. None that I was notified of except there was a bit of expansion foam around the waste pipe that was difficult. $400 was taken by installer. I came home to find toilet was seriously crooked. I took photos of this and sent to Rhino including shots showing that th...e cistern was 25mm off the wall on one side 35mm on the other. More than just crooked silicon was everywhere and it was a terrible job. I asked for this to be repaired and reinstalledI was called by the installer, with a thousand excuses as to what was wrong, he didn’t want to come and reinstall it, nor did he want to return my cash, I was not supplied with a receipt which I had asked for.So I’d paid more than I was quoted for a job that was terribly done. After much complaining installer came back a week later to reinstall he said he would require some packers which I was happy to supply as I am a joiner and I have packers for kitchen installs. I was left with silicon more than a foot from the toilet smeared across the tiles right around the base. A couple of silicon hand prints on the vanity and damage to the frame of the shower screen that I had removed so that there would be no impediments to the reinstall.I was just happy to have them out of my life and took photos and proceeded to clean up alot of the silicon as best I could from all over my bathroom. In the weeks since, A bad smell has been coming from the toilet, getting worse and worse as well as small moths. I have a small inspection camera and I stuck it behind the toilet as there is still quite a gap between cistern and wall o see that the toilet is not properly sitting in the rubber seal on the p trap. I called Rhino to ask to have this rectified, I was asked to never call them again and abruptly hung up on. I never raised my voice, I paid more than I was quoted, I was treated like the shit that should be flushed down the toilet they so poorly installed. Toilet installs should be a plumbers bread and butter. If you can’t do this job competently with a client that has made your life easier and paid you well you don’t deserve to be in business. DO NOT USE THIS PLUMBER FOR ANY JOB! I can provide photos for reference if required.
Major Sewer Blockage
Once again the team at Rhino were great. So efficient, very professional and always talked us through the problem. I had a major sewer blockage and they were able to fix the issues and work with me with my requests. I would highly recommend Rhino Plumbers for all you small or major plumbing works !!! Thanks again guys really appreciate your work !
Sized the problem up quickly, fixed efficiently, Thanks
Richard and Ronnie came out and were able to size up the multiple issues with our blocked sewer quickly. They gave us a number of alternative solutions with appropriate pricing to choose from with no pressure to choose a particular option, which is refreshing. They were excellent and friendly to deal with, and totally professional. Would gladly recommend them to my family and friends. Thank you, Richard and Ronnie
- Verified customer
Should not be in business
I accepted a $3000.00 stormwater job they turned up all young boys, they cut into a charged line for my rainwater tank, it wasn't till months later that our 10,000 litre tank wouldn't fill and the side of the house was wet and muddy that we realised that they had just covered their mistake with a piece of PVC pipe, the pipe was not sealed at all. We were going to take it to NCAT but more waste of time for us, never again, very aggressive owner.
Highly recommend, VeryProffesional Service
Rhino Plumbers were extremely helpful and supportive for my blocked drainage system. I had a major issue with my drainage system and gave them a call in the morning, and had the problem fixed by the evening. Both were extremely cooperative, punctual and efficient and the quote was reasonable too (actually less than expected!). Would highly recommend their services to all in need of emergency plumbing services or any major drainage issue. Their mini excavator machine is highly effective to complete any excavation work, mainly because I had a ver...y small side access for the machine however they were able to make it work. Additionally anyone experiencing issues with their drainage should opt for the camera inspection service offered by Rhino Plumbers as I myself had installation issues with my drainage pipes rather than an actual blockage.
Rhino price is not the cheapest but not the most expensive that we found when we posting the work on hipages website. However Richard turn up on time with a smiling and happy face, he's gave me a quote which is OK but missing out a few details. However his dad (Adam) corrected it later.
They got the job and the rest is history. Love they working attitudes, we adding more works and they just took it with both hand and not over charging us for it. Some of the work that they not so sure the success of it, they guiding me to contact the rig...
- Verified customer
Workmanship fine, very expensive. Make sure you get a detailed quote before commencing work.
[name removed] arrived 1 hour late.
Charged $800 to replace 2 x bathroom taps and spout, 2 shower taps and 2 brass outdoor taps. Thought it was expensive at the time, but the invoice was not itemized.
Finally got around to checking the prices at the local Reece for the parts used (which is where he bought them), and felt compelled to post this review:
Posh Bristol Deluxe Shower Set Chrome $119.99
Posh Bristol Bath Set Chrome $69.99
- Verified customer
Great service with reasonable price
Ronnie, John and Richard have done a great job in repairing my drain block with their profession at a reasonable price. Drain blocked at home and the 1st plumber from a different company came without success. Because being unable to put camera through to detect the problem, it was advised to excavate first to be able to put camera through to identify the problem.
Ronnie came and offered suggestion to do the inspection from the other end on the boundary trap. Without clear location on the sewer diagram of this boundary trap, the team helped...with locating this position in the front garden and repaired the problem and backfilled which maintained garden in a good condition. Moreover, these guys are friendly and easy-going. They came on time and completed the job beautifully. I am very satisfied with their job and hence would recommend the team for your plumber work.
Terrible Service and Arrogant Owner.
I had a blocked pipe and was quoted $185. The boys used the Jetty on the wrong pipe and the next day the bathroom flooded. I called the plumber to tell him of the problem and was told to speak with the owner who happened to be his father, [name removed].
He was a very obnoxious man who somehow tried to blame me. He said I would need to pay another $185 even though it was completely their fault. I got a different plumber to come in today and he couldn't understand how they stuffed up such a basic job and fixed the problem quicker and cheaper....I have never written a review in my life but the disgusting customer service from the owner [name removed] warranted it. Deal with this crook at your own risk, but keep in mind if something goes wrong, you're on your own. AVOID AT ALL COSTS.
Adam was very accommodating and quick to send his guys out. The boys showed up on time and were very patient when it turned out we'd bought the wrong toilet. They helped us source the correct toilet and then fitted it. They were polite and easy to deal with. Will definitely use them again if the need arises.
Questions & Answers
I have a slow flushing toilet and on investigation, appears to be a blocked drain down the line.
Can you assist in fixing this problem?
[personal details removed]
Regards, Gary Kemper
Adam T.Rhino Plumbing & Drainage
Sure not a problem
Please advise a suitable time and day to attend
Feel free to contact me on 0404 472 252 or send me your phone number to discuss
Rhino Plumbing & Drainage
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