Rick McLeans Designer Bathware

Doesn’t fit – Euro frameless shower screen purchased from Bunnings - the unit simply doesn’t fit and door won’t close. Screen overhangs the base making it useless Bathroom fitter of 30 year’s experience can’t make it work and entire bathroom has been designed around this clearly faulty product. Manufacturer refuses to engage arguing they are a wholesaler not a retailer. I am heading towards a breakdown

Shower screen doesn’t match size on box – Worse customer service ever. They refused to talk to Bunnings who we bought the screen off, instead offering us a lesser quality and cheaper screen custom made but firstly trying to convince the builder to put it in even though the sizes weren’t right. After admitting to false advertising of the sizes of the “adjustable” screen they still wouldn’t… Read more

fix the problem. Their solution was 2 C section channels to chock the screen out. (So much for semi frameless) 4 seperate builders checked the screen and agreed it was made wrong. Rubbish product worse people.

Thanks to the DB team – Loving our new Laundry and bathroom products. Fast installation and great team to collaborate on renovation work. Their designer range really stands out from what others offer. Right from tapwares, bathware and vanities all makes real sense when put together. Simply impressive with minimal effect is what we were after and loving this. Last but not least great team of installers who did a fantastic job. Thanks team DB

Loving our new home – Great team and amazing products to choose from. Loving our new Kitchen tapware, Laundry set up and incredibly renovated bathroom. Freestanding bath and shower screen completely takes this to a whole new design. Exactly the one we liked on their website. Installation was quick with neat and tidy work by the team. Couldn't be happier with the efforts and customer service from Designer Bathware. Happy to recommend. Cheers Show details

Very Happy with Selections – Really happy with our entire renovation project and our experience with the Designer Bathware and the team. Everything went as per the schedule including the final inspection. Designer bathware had range of products to choose from including new arrivals that we couldnt find at other suppliers. Their installation team did an amazing job including final clean up. Happy to recommend to anyone looking forward for their next renovation.

Modern Selections.... Loving this – We have a fantastic experience working with the team at Designer Bathware. Great products to choose from with concrete basins and other bathware selections on display. Turnaround time was pretty quick especially when you realize other companies take 4-8 weeks on delivery. Our bathroom and laundry are now looking stunningly modern and minimalist exactly how we wanted. Keep up the good work guys.

Thank you Designer Bathware – Really happy to share this review. We have had all 3 bathrooms revamped with great products and amazing installation done by the team at Designer Bathware. Very happy with the entire schedule and the range of products they had to offer. Concrete basins, tapware and freestanding baths are all looking great. We had minor delays with the delivery but… Read more

something out of control due to bad weather. Overall 5/5. Happy to recommend to anyone looking to renovate.

Perfect Experience – We have had our entire bathroom range selected and installed by the team at DB. Wonderful experience so far right from selections to the installation team doing final wrap up last week. Great choices of products and beautiful range gave us ample choices. Our pending Kitchen upgrade is under way and we are already so happy and excited. We are sure to use them again and recommend them to friends and family. Cheers guys Show details

Hidden Gem, Great Selection – Wide range of products to choose from. We are based out in country VIC and were checking out online stores who can supply. Out of few others, Designer Bathware came out at the top with incredible team guiding us via virtual tour of their products. So easy to deal with and beautiful range of products to choose. Their delivery was prompt and no… Read more

issues all the way to regional vic. Our new freestanding tubs are immensely beautiful, just the way we wanted. Great work team. Cheers Jill

Very Good range – Great quality and amazing range of products to choose from. Fantastic customer service from start to finish. From Laundry sinks to our free standing bathtubs all look really sharp. The website was easy to navigate will a complete range of the catalog to view online. Our consultant was so friendly we recommended her to our family and friends. Will surely shop with them again. Thanks team at Designer Bathware! Show details

Happy with our Major Renovation – Very Happy with our New Kitchen, Laundry, and Bathroom renovations. We have had a great experience with Designer Bathware. They took their time in helping us select the ideal range which can match the theme and colour selections. They consulted us on all small things such as the new range replacing the discontinued items and even touch-ups… Read more

required on small areas etc. Special stars to our Kitchen and Laundry taps, they look simply beautiful! Thanks team

Very Happy – From to start to finish Designer Bathware and the team have been fantastic and honest. Range of products to choose from including luxury range products. Team was well equipped carrying our bath and kitchen renovation with on time arrival and absolutely tidy work. Loving the new bathware, kitchen sink and tapware all across. Thanks to the team at Designer Bathware Show details

Perfect team with perfect range – Beautiful selection of products with amazingly friendly team. They helped us our way forward with our new built. All the installers were great to work with. On time completion made feel comfortable considering the current situation where nothing gets finished. Really loving our new bathrooms across with freestanding baths and concrete basins are simply next level. Thanks so much Designer Bathware. Show details

Luxury Range & Great experience – Amazing collection of high-end bathroom products. We had nothing but great experience dealing with Designer Bathware and the team. We chose Freestanding Bathtubs, kitchen sinks, and concrete basins for our double-story home, and definitely goes in line with the design of the tiles and cabinetry. Great team to work with a lot of inputs during the… Read more

design consultation. The friendly installation team made the job easy and the bathtubs look really awesome.

Great company to work with – We have had our 2 properties under renovation and due to supply issues our contractors were not able to get our selections in time. We reached out to Designer Bathware and were really happy to see some great in store collection at their Melbourne Showroom. Right from service to delivery and installation, we had nothing but honest pricing,… Read more

wonderful advise and some great communication. We really couldn't believe that the installation has been completed and we are ready with our move in. Really happy with overall experience. Not to forget our Bathroom looks simply awesome.

Our 3rd Job and We Werent Let Down – Another seemless job completed by RMDB, on time and under budget. Every stage was completed efficiently and always with courtesy. Cannot recommend highly enough 10/10, thanks again, satisfied repeat customer Show details

Buyer beware – Shower screen exploded one day after install. Apparently there is no warranty on any of the glass panels. Told by mccleans maybe you did not install it correctly. How sorry i was to choose these faulty units.

RUBBISH And Bad People To Deal With – Purchased a shower screen last year but was NOT happy as it leaked, and when I contacted them about it they were very rude, installer come back and drilled holes in the bottom channel to no avail, also the screen is not even parallel, thought we would try them again for our bathroom shower but was turned off as the sales person continuously said… Read more

the F word in front of my wife and found it so disrespectful. Will never deal with this company again Very disappointed.

Product ok but installation guide rubbish! – Purchased the M3 bath screen from Bunnings. All components listed were included. Installation guide was only three bullet points and sounded simple enough but said to use 1/8 Drill Bit in instructions, 6mm on online video and ended up having to use 7mm to fit product. Followed online video to drill holes in the 'u' channel to attach screen but… Read more

this didn't work well with the screws having nothing to attach to. Pretty disappointing finish to what is a good looking product - I'm a bit concerned now that it'll fall out at some point.

Quality concern of their products – Bought the Rick McLean euro frameless shower screen from bunnings and the glass fell out the bracket and lucky I noticed. I went to bunnings and they told me to bring the whole thing back for a refund. I checked another store at the same time and was told this product was restricted item due to quality issues. Anyway, when I was about take the… Read more

last piece out and the whole thing shattered and now I am sitting in emergency for stitches!

Do not buy from bunnings or this brand!

Bad Experience – A complete awful experience purchasing a shower from these guys. Customer service is untrustworthy and gives you the run around. The holes in the shower door were too big for the handle and the trimmings weren't the same as the ones advertised. Received plastic instead of aluminium! Problem was not solved for 3 months. What a complete disaster. If… Read more

I had of read all of these reviews beforehand, I would never of had purchased a shower screen from these guys. Never again.

AVOID these shonky's – I can't even get to the stage of buying one... I've tried ring all the Adelaide Bunnings stores to see if a curved shower enclosure was available on display for viewing. No, there are no displays. I was told by a Bunnings team member to ring the company direct and when I did I spoke to a rude person on the phone who told me they do not deal with… Read more

customers direct because they are a wholesaler so I told the woman I wanted to make a complaint because I want to see the expensive enclosure before I decide to buy and she rudely continued to tell me they do not deal with customers directly. This is VERY BAD business. I'm now going to look for another designer curved shower screen from someone else who values their customers feedback. Very VERY disappointed with this experience.

shower base too thin – The shower its self looks great when installed. However, remember it is NOT 1m x 1m more like 930mmx930mm The 1m comes with the curve. When constructing the walls remember to install fixing points at 930mm I found out the hard way! ALSO Please DO fill the so called self supporting base with quickset concrete or some other medium before… Read more

installing. The acrylic is way too thin and gives when standing on it. It will eventually crack! I have made a fancy wooden base with soft rubber strips to stand on in the shower and take it out to dry after use. Also The acrylic walls do not adhere very well to a cement sheet lining. Having said all that, the shower looks great and draws lots of admiring looks from visitors. Shame about the quality. I would guess it really is a cheap import made to look rather grand with a fancy name.

Self supporting bull – Purchased a "self supporting shower base" easy installation was promised on the site, silicone into place easy as. Once purchased and box opened we discover packing sand required and installation is anything but simple...plumber furious as he had specifically asked for self supporting cost for time ensured. Rang Rick Mcleans and couldn't have… Read more

got a more incredibly rude, arrogant, obnoxious representative who said to bad suck it up pretty much. Had only rung to tell her to change the advertising to be a honest representation no agro.

Base thin and definitely not what we were expecting.

Never would purchase piece of do do again. Ultimately shoddy piece and a rude person behind the face or Rick McLean. Sack that one!!

Great shower for the corner of a small bathroom – I needed a compact shower and got a well-engineered, stylish one as well when I bought Spacia shower kit from Bunnings. Very happy with my choice. The trick to installation was to get walls and floor square first. This took 70% of the time. Actual installation was only 30%. Instructions are inadequate though phone up service was good. A YouTube… Read more

how to... video would have solved most problems. Still not available to date. Luckily there was an installed example at a metropolitan Bunnings to refer to. This is not an easy DIY project but a terrific result is definitely possible. Clever design. Seriously good. Instructions not very clear. Have a few bits left over. Plus a jar of lube. When I was supposed to use that???

Very poor customer service, inferior installation service – I bought frameless, sliding shower screen to complement my newly renovated en suite, I was happy to pay extra for installation. I was told delivery would be 5-7 working days. After waiting a week and calling them to see when shower would be installed, I was told that I would have to wait for another overseas shipment which would not arrive… Read more

until middle of January. When I phoned back in January I was told it would not be installed until early February. When I phoned back in early February, I was told middle of February. What a joke, after waiting over 2 months for product to be installed, one of the shower glass panels was not siliconed to the wall. All that was holding it in place, was the silicone along the front of the shower. When I rang to get someone to come out to fix up the problem, no one would ring me back. After numerous attempts to have matter resolved, I have paid a plumber to fix the problem. Do not buy from this company, customer service is appalling, once they have your money they are no longer interested. The installation process is costly but you receive an inferior service. I am very disappointed that I did not read these comments before spending good money for a product and installation service that is inferior.

Extremely poor customer service, inferior installation,

Terrible Shower Base connection assembly – Purchased a Rick McLeans acrylic Base from Bunnings 4-5 years ago, plumber installed with more effort than what, should have been required. Fittings are not Standard. 5 years later Drain end Ring assembly simply breaks away, guess where the water goes? Our house is on a Slab so Yep small catchment overflows and through your walls &… Read more

foundation's

I was only made aware of the problem when I noticed that the Waste pipe through the wall to drain was sagging and became loose. To fix the problem I needed to break away bricks and cut away at the house frame to get to problem. When i asked the manufacture/supplier in East Keilor was this a common problem they said no and hadn't seen this before, but they seemed to have plenty of reasons why it could have become flimsy/broken. They then proceeded to give me a replacement assembly at no charge. Good after market support or a case of the gilts...

Flimsy fittings on drain/base of shower

rick mcleans spacia shower – All the comments are correct I wish I had read them before we purchased one of these showers do not believe the measurments they are not 1mtr x 1mtr about 913mm so this throws everything out. Do not ring for help they only make them they do not know how they go together, the girl told me a plumber would know, very vague instructions!!!!!!!! Vague instructions!!!!!!!

Rick Mcleans Spacia curve shower – I purchased the 1mtr Spacia Curve from a Bunnings store, The builder and the plumber both looked at the box and designed the new bathroom around it. Only to find when fitting the shower is not actually 1mtr. the straight edges are only 913mm and this is where the glass curve starts, so it is not as big as it sounds. The instructions are very… Read more

basic and really not at all helpful for a DIY shower unit.

I would avoid this unless you really have installed one before. Does look good Sizes misleading, Very poor instructions.

Not trust worthy – They refused to honor their warranties. They were abusive and confrontational and just plain horrible. The item I had bought was clearly defective they even agreed it was defective and then just said bad luck. I said that's not how it works, if its faulty you have to replace it if its within the warranty period. They then became abusive and threatened me. Disgusting company. Nothing. Everything. They are liars.