Reviewer Photos & Videos
Clean floors every second day
I really like this vacuum, and would probably give it 4.5 stars because there is room for improvement, but its minor. Have had a couple of times where it does a few weird behaviours when I tell it to clean particular rooms, like it misses the doorway and cleans 2m either side before actually entering and finishing the job. But that only happened twice where it got confused. Cleaning performance is great- the vacuum is strong and cleans the floor well. I like to mop also as it gives that extra clean feeling and gets rid of the dogs paw prints th...at have dried after walking with wet feet.. another minor gripe is it struggles with cables so keep power cords etc away, along the wall so they won't get caught up. In summary, I recommend it, I read a lot of reviews about a lot of products and went with this one.
Purchased in June 2021 at Harvey Norman for $899.00.
Timber flooring works best for this product given the small catcher. It is a very clever little helper and never fails to get the results we wanted. I will definitely recommend this product for anyone who want to spot clean daily dry or wet. This product is part of our family that we even named him.
Purchased in October 2020 for $749.00.
The reviewer stated that an incentive was offered for this review
How did I live without it?
First up let me say that I have a number of cats. I also foster cats so therefore I have lots of cat fur. My house is a mix of tiles and carpet of which cat fur is on everything but the cats. I researched robotic vacuums before purchasing because of the cat fur and the carpets and I decided on the Roborock S5 Max. I’ve had it for about a year now and wonder how I ever lived without it. It heads out approximately once a day to do a full house vacuum (carpets and tiles) and it always comes back with a full belly of fur. I get it to mop about once...a week and it does a pretty good job mopping to but I mainly bought it for the vacuuming. It is brilliant. It makes life so much easier because I just let it do it’s thing. Occasionally it gets confused but that is normally because of of the foster kittens is playing with it (my adults ignore it now) so I find it easier to just pop the kittens in their room every other day when it is running so it can complete the job in peace. I’ve raised up my furniture so that it can get underneath as well. Fantastic. One day I will upgrade to the next model up the empties itself so I don’t have to empty it after each vacuum (yeah, a lot of cat fur) but this version will last me for a while yet. Highly recommend it and it isn’t noisy either. Just wonderful!
Perfect for hard floors
I’ve only used it a few times, but it’s fantastic on hard floors! My floorboards never looked so clean. It doesn’t clean as well on carpets unfortunately, and I haven’t been able to get it to map my whole house. I still love it and think it was worth getting.
Purchased in June 2021 for $799.00.
Brand new model, cannot position and lost map
We bought this S5 Max about 1-2 months ago and after a month of smooth functioning, it lost the original map we scanned and kept prompting the message that it cannot load that map and has to rescan again.
We updated both the app and the firmware and nothing helped.
We are contacting Customer Service and trying to resolve the issue. A quick google and on Roborock’s own website, this appears to be a very (probably recent) common problem.
Quite disappointing with a product costing more than $800.
Purchased in June 2021.
I love my robot…she’s a game changer!
We have tile and carpets in a large single level home. I love that I can set invisible walls, no go areas and the order of the clean. We have a dog (Jack Russell = lots of shedding) and Zelda manages it well. Once I’d learned how to use the app cleaning is now a breeze. Best gift my husband has bought me!
Purchased in June 2021.
Great solution to those who are busy with work
Physically beautiful product.
Does exactly what's been described on the website.
Software update is available when nee functions are available.
Great option for colours.
Product was well protected when sent to me and it was on time.
Good vacuum cleaner easy enough to set up but would be even better if it came with a more detailed operation manual. Works quietly and it is great to see a detailed map of where it went. My previous robot had 2 side brushes which I think is a better design but works ok with only one.
Purchased in May 2021.
Love her... Florence...robots have to have a name!
Does excellent job. Large house, 3 large dogs, wooden floors and the vacuum and mop twice a day for the last 2 weeks has been all the cleaning we've needed.
A brilliant investment of
This vacuum removes more dirt and hair from my floors than my manual vacuum with virtually no effort. I don’t regret this purchase for a second. Worth every penny. The mop function is useful but could be better. Some dirty marks are usually left behind. I see that there has been improvement in this in the later models. But overall, I am so impressed with this machine. The sensors, mapping, and app are all brilliant. Cannot fault it with purely vacuum capacity considered.
LOVE LOVE LOVE!!
Absolutely LOVE our new addition. Our toddler has named her pixie, and boy does she work hard. Absolutely love that you can map the house, clean certain rooms/areas and change the power level depending on the room. Also a massive fan of being able to schedule cleans so I can set it while I’m at work. Honestly tempted to buy a second!!
Great robot vacuum cleaner. Does what it is supposed to do.
Maps out the cleaning area correctly, goes to hard reach corners as well. Mop is good, could be better though. Goes well
under the couch and other furniture. Overall very satisfied with S5 Max. Would recommend to buy.
My favourite little pet
We use the vacuum on floor boards, carpet and tiles and it goes up raised surfaces between floor changes easily no issues. Multi floor mapping is great as we have a multiple level house, so we just put it on the floor and it spins around a few times, figures out where it is and off it goes.
Purchased in September 2020 for $599.00.
Not sure how I managed before i got this
Love my Roborock, it’s made my life a lot easier. Being home more for work and with 2 kids, means the floors are always pretty dirty. Especially during school holidays and lockdown, so it’s good to know I can put it on while I’m working or out and it just does it’s thing. It’s pretty easy to set up, clean, select rooms or zones etc. love it!
I was initially really skeptical about robot vacuums, having previously had a gyroscopic model of a non Roborock brand. I honestly researched every robot vacuum on the market and this model hit the marks for value, quality and performance. The S5 Max was recommended by a family member and I have been blown away by the difference this had made to my life. After the first run, I was surprised how much the vacuum was able to pick up, particularly because I regularly vacuum my home. The mop is an excellent addition for in-between standard mopping, ...and my floors are now shining everyday. The vacuum is also very good with obstacles and I have not once had to intervene for it becoming trapped or jammed. Also, no hair tangles and super easy to clean. The Roborock has significantly cut down on the time I spent doing my floors - which has been a huge win for me. The customer service was amazing. The vacuum is seriously worth every cent!!
Purchased in June 2021.
Questions & Answers
A question for people that already own a Roborock vacuum….
Have you had to use Roborock customer service for any issues that you’ve had?
I’m not expecting problems, but it’s normal for things to happen, and I liked to know what the support is like. It’s important to me.
Keen to hear about your experiences.
No, not yet. Touch wood.
Can it run over a water spill? Say like in bathrooms after someone has had a shower?
It's on special for $800 right now.
Has anyone paid the full price of $1000? and is it worth it??
Get an answer from our members and Roborock representatives
- Integrated and automated mopping function is facilitated by a 280mL water tank, which Xiaomi states can clean a 200sqm home in one go. You can also program your S5 Max to perform a mop-only of your house, via the Xiaomi app
- Selective Room Cleaning feature allows you to set ‘no-mop zones’ and ‘no-go zones.’ No-mop zones let you program your S5 Max to vacuum and mop in one go – but not on carpeted sections.
No-go zones tell your Xiaomi robot vacuum not to sweep and mop in selected barred areas, for example areas where the kid’s toys are
- New adaptive route planning algorithms equips the Roborock S5 Max with a laser beam for precise mapping
- Monitor the S5 Max’s route in real time via the Xiaomi smartphone app. You can also set cleaning schedules, so you can come home to fresh floors
- Includes a dock charger, a dustbin box, beak-like cleaning tool, washable HEPA filter, water tank, moisture-proof pad, microfibre mop cloth, user manual and mobile app guide.
These are a few of reviewers’ favourite things about the Roborock S5 Max:
- The Robock S5 Max picked up an impressive amount of dust, debris and fluff, and its suction power was cited as superior by reviewers.
- When faced with a variety of surfaces or mixed flooring such as hardwood and carpet, the Roborock S5 Max cleaned them all effectively with the same level of precision. Barriers were also easy to set up.
- The dust bin was easy to empty and clean, along with the removable HEPA filter
- Sturdy wheels don’t become jammed when there’s an excess of pet hair – hairy huskies were mentioned a few times
- The room mapping feature was appreciated for its accuracy. This isn’t always the case with robot vacuum cleaners, which can miss spots or clean the same spot multiple times.
|Category||Robot Vacuum Cleaners|
|Bin Capacity||0.46 L|
|Features||Mopping Function and Wi-Fi Connectivity|
|Running Time||150 min|
|Dimensions||97 x 350 x 353 mm|
|Manufacturer Warranty||1 year(s)|
- GTIN13: 5381486280871, 6970995781663, 6970995781922 and 6970995781939
- MPN: CED-36169303785639
- Roborock S5 Max Robot Vacuum Cleaner
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- Roborock S5 Max Robotic Vacuum and Mop Cleaner Official Australian Model - Xiaomi Mobile App
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