Bought a Roborock V6 Max in Oct 20 and it was going well, till we had a issue. First of all they only have a contact number for technical help and not for customer service. Technical help replied after reminders and then asked to contact customer service, who haven't bothered to respond back after many reminders. No local service provider here in Melbourne. Finally bought a Ecovacs T8 AIVI, much better features & product and cleaning.

I have never purchased a robot vacuum cleaner before anticipating I would be underwhelmed with the quality of the clean. This machine has far exceeded my expectations! As a busy working mum with a couple of kids and animals the cleaning power is amazing. A must for all parents (furry and human).

We have Tiles and Large rugs around the house, it clean very well on both surfaces at once, we don't have to adjust or remove the rugs. we haven't try the Mop service yet, so really looking forward to that. we are so happy with it, we love it.

I use this on vinyl flooring/carpet. Does the job well. This is absolutely a big help for busy mums like me. Can’t imagine not having it in my life. Highly recommended!

I have a 55 kg Rottweiler whose hair and drool drove me mad. Now I put on “Robocop” every night and get up to a pristine floor in the morning. Love it!

We've had "Isaac*" now for a few weeks and he cleans about 2 or 3 times a week. Our house is hardwood floors. After his first run I went around with our Dyson cordless and while I did pick up extra dirt, it was very little and certainly not disappointing.

We now have Isaac programmed to do different rooms, depending on traffic and 2-3 times per week. We have a dog, greyhound, who sheds a bit so there'll always be stuff to pick up.

Isaac certainly makes the house feel clean underfoot. Very happy with our purchase.

* Isaac - named after science fiction author, Isaac Asimov!

Been a week since i got Roborock s5. Does a better job than my ducted vaccum. As a labrador retriever owner, pet fur was an issue, this does amazingly well with pet fur. Bin size is a bit small for my use. Never used the mob feature. I need to keep small rugs of its path else it may get stuck on it. Overall happy with this product.

I have 5 cats, it helps me a lot!! clean and mop at once, highly recommend.
I have 5 cats, it helps me a lot!! clean and mop at once, highly recommend.

I have had my S5 Max for approx a month and it has been a life changer for me. I run it daily to vacuum and mop approx 200sqm of high traffic areas and twice weekly to include the kids bedrooms and activity room. I love that my floors are always clean. My house is timber and tiles, no carpet.

I have had an issue with the dock moving location on the map. Resolved by re-mapping the house, however that does take a few hours to complete.

It would be awesome if it came with 2 mopping cloths (I’ve since bought spare cloths and filters) as standard.

Otherwise, I love it. Great vacuum that is surprisingly powerful.

I bought S5max Excellently working and house is super clean with great mopping . I highly recommend this product. Only feedback is that I felt Roborock should have given some additional mopping pad and filter .

The mapping function can be a little annoying when you want to just get it to clean without necessarily having to create another map. It keeps the house in order with minimal effort. Overall a good product. I would recommend.

Meets all expectations, cleans & mops well. Daughter has one & recommended it to us & we have never regretted buying one. His name is Rocky & is a tremendous addition to the family.

I bought the roborock to keep the floors in our new home clean. Best addition to our home.
Such a time saver. I love how it quickly adapts to moved boxes. I've used the mopping feature on what I thought was clean floors, the pad was dark with dirt after.
I'm recommending it to all of my friends.

We have polished concrete and tiled floors - the vacuum function is excellent. The navigation around furniture and clutter is great. Creating virtual barriers and "no go" zones works well but is a bit fiddly on the phone App. The mop function is good for floors that are already reasonably clean.

It is a great product. In my opinion, vacuum and moping functions are very good. We are very happy with the purchase. Highly recommended. The app is easy to use.

Exactly what I expected from a robot vaccume . Gets litterally everything off the floor. Gets more of of the carpet than the dyson. Would never go back. Get one you won't regret it

The gearbite customer service team was responsive and prompt in providing clarifications. The product was received promptly.
Roborock is an amazing product. It is user friendly and the app is very handy. The robot finds its path and auto-generates a map, it also remembers the docking station and returns back automatically for charging/after cleaning. You receive notifications on the mobile app if the device needs attention. I am extremely happy with the product.

The Roborock is an amazing product. It’s easy to operate using my mobile device and a lifesaver after 2 messy little boys in the house - especially after a meal time. The best part of it all is I can put my feet up while Roborock does all the hard work!

Easy to use from the very first time, even talks to you and tells you what it’s doing. It vacuums well. Mopping is a little slower but it cleans all but the stuck on stuff. Makes its way back to the recharge station when finished. Easy to empty the dust bin. My cats are intrigued and follow it around. Sound level is reasonable. Very happy with my purchase so far.

Its doing a great jon the tiles, however when it starts on the black \ carpet seems like it's getting confused and stops. Have not checked the reviews yet to see if settings to be changed.