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Roborock S5 Max

Roborock S5 Max

MPN: CED-36169303785639
4.6 from 564 reviews · View Statistics
Listing monitored by Roborock

Reviews

  • Build Quality
    4.7 (214)
  • Value for Money
    4.4 (216)
  • Ease of Use
    4.7 (217)
  • Cleaning & Maintenance
    4.6 (217)
  • Product is used
  • Noise Level
    3.9 (214)
  • Pet OwnerYes (144) · No (76)
  • System Errors Never (102), Occasionally (99), Often (8) and Every time (7)
  • Ease of Programming / Scheduling
    4.3 (207)
  • Battery Life
    4.6 (209)
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bec
becDarwin, NT
  • 2 reviews
  • Verified

Fantastic vacuum, sucks up serious dog hair.

published

Fantastic vacuum, sucks up serious dog hair. Don't expect much from the mop but the vacuum is pretty good and easy to clean/maintain. Love the phone app, like a game.

Roborock Australia
Roborock T.Roborock AustraliaSend a private message

Hi Bec, we're very happy to hear that you adore both S5 Max and the Roborock app! We appreciate your time to share this review with us, you are what makes us great!

Similar opinion? Write a review on ProductReview.com.au!

Originally posted on Roborock Australia using our platform

Natgo
Natgo
  • 4 reviews
  • 1 like

Mind blown

published

I’m annoyed I waited so long to buy this to be honest. It’s made my life so much easier and my kids allergies aren't half as bad as they were. I run it daily and am constantly amazed at the amount of dust and pet hairs it collects. Haven’t used the mop feature yet but I’m sure it won’t disappoint. I can see where it’s been on the app, and it’s totally easy to set up and use.
Life changed.
Get. One. Now.

Purchased in at eBay for $749.

  • Build Quality
  • Value for Money
Roborock
Roborock T.RoborockSend a private message

Hi there, your amazing feedback for our S5 Max is all we could hope for. Happy to know that our robot vacuum made your life so much easier, too! Welcome to the Roborock family!

Natgo
Natgo

My pleasure, it’s a life changer!

Similar opinion? Write a review on ProductReview.com.au!

Happy first time user

published

All our floors (except bathroom and laundry which have tiles) are 6 x 6 inch wooden Jarrah blocks, laid similar to bricks, so some unevenness, which the vacuum has no problem with. We also have a 2 x 3 metre carpet under the dining room table which it has no problems accessing and cleaning. I am having trouble programming it with my mobile, might have to get family to help with that.

Purchased in for $799.

  • Build Quality
  • Value for Money
Roborock
Roborock T.RoborockSend a private message

Dear Mimi, we love hearing your honest feedback on our robot vacuum. Thank you very much for choosing our S5 Max, and please know that we're happy you're part of our Roborock family!

Similar opinion? Write a review on ProductReview.com.au!
Cynthia Hargraves
Cynthia HargravesSouth East Queensland, QLD
  • Verified

First time using robotic vacuum cleaners

published

I was doubtful on how good this would be. I was recommended it from a friend. I bought it and this robotic cleaner has just gotten better and better. I have grown quite found of her.

Roborock Australia
Roborock T.Roborock AustraliaSend a private message

Hi Cynthia, we're super glad to know that you have chosen to be part of the Roborock family! Thank you very much for spending time to leave us the rating!

Similar opinion? Write a review on ProductReview.com.au!

Originally posted on Roborock Australia using our platform

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  • Verified

Mostly happy

published

We have wooden and tile floors through, no carpets. The house is split level, and the vacuum effectively navigates most obstacles and avoids stairs.
Some comments:
- suction does pretty good job of picking up dog hair, but sometimes leaves streaks of wet hair on the floor when mopping.
- inconsistently manoeuvres up and down the 2cm lip up into the bathroom and laundry
- sometimes gets stuck on central heating ducts
- mop function is ok, but only really gently wipes the floor (I still need to spot mop afterwards in the kitchen and any dirty spots around the house)

Roborock Australia
Roborock T.Roborock AustraliaSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Originally posted on Roborock Australia using our platform

Shann Carse
Shann CarseNorth-West & West coast, TAS
  • 2 reviews
  • 1 like

No customer service at Roborock

published

Still no answers from roboroc .. claim since March this year.. disgraceful.....I have purchased 3 of these units. Mine worked well but at 21 months old its got an internal error. I have been trying to deal with roborock unsuccessfully.now ACCC Claim.

Purchased in at roborock for $999.

  • Build Quality
  • Value for Money
Roborock
Roborock T.RoborockSend a private message

Hello Shann, we're saddened that you have experienced this technical trouble with your S5 Max. Please know that our team is looking into your request. Rest assured, we'll update you via the existing email thread. We thank you for your patience.

Shann Carse
Shann Carse

Sadly that is what I have been told since April.

Roborock
Roborock T.RoborockSend a private message

Hi Shann, please know that we are working on providing you with an answer soon and we'll certainly update you via email regarding this repair request for your S5 Max.

Similar opinion? Write a review on ProductReview.com.au!
Michael
MichaelIllawarra, NSW
  • 2 reviews

FANTASTIC ITEM!!

published

The S5 Max is the most used appliance I own. Having three children, the mess they make is phenomenal. I can set multiple times to vacuum throughout the day/night and it even has a mopping ability and stair sensors. It has the ability to clean without lights on and I can set barriers to certain areas to stop it from going there. great product, I never have to vacuum again.

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Purchased in at Kogan.com for $759.

  • Build Quality
  • Value for Money
Roborock
Roborock T.RoborockSend a private message

Hello Michael, we're truly grateful for your perfectly detailed feedback on our robot vacuum. Welcome to the Roborock family!

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

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isha d.
isha d.Victoria
  • 2 reviews

This is life changer product and a must have.

published

I am using roborock since long now and it never disappoints. I am using it to clean my carpets and timber flooring. I have tried this on tile flooring as well and it worked great.
Cleans everything.

Purchased in for $699.

  • Build Quality
  • Value for Money
Roborock
Roborock T.RoborockSend a private message

Hi Isha, knowing that you're impressed with our robot vacuum is all that we could hope for. Thank you very much for choosing our S5 Max and we're happy that you're part of the Roborock family!

Similar opinion? Write a review on ProductReview.com.au!
  • Verified

Really happy with it!

published

Really satistfied with Roborock!!! Never had a cleaning robot, but after awhile decided to go ahead and try it, and its been really good. Cleans the whole house in no time.

Roborock Australia
Roborock T.Roborock AustraliaSend a private message

Hi Eldar, this 5-star rating from you means a lot to us. We'd like to thank you for choosing our S5 Max. Welcome to the Roborock family!

Similar opinion? Write a review on ProductReview.com.au!

Originally posted on Roborock Australia using our platform

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Pete
PetePerth, WA
  • 3 reviews

Game Changer!

published

Absolutely delighted with out Roborock S5 Max. We bought it off the back of the reviews on this website and it hasn't disappointed. We love the fact that it cleans so well. Our floors always look sparkling clean now - so much better than we vacuumed manually! It's great on the hard floors and our rugs look visibly cleaner (spotless).
We bought ours for $670 off eBay.

Purchased in at eBay for $670.

  • Build Quality
  • Value for Money
Roborock
Roborock T.RoborockSend a private message

Welcome to the Roborock family, Pete! It's not everyday that we receive feedback as wonderful as yours. Thank you very much for choosing our Roborock S5 Max.

Similar opinion? Write a review on ProductReview.com.au!
Amy Knee
Amy KneeVictoria
  • Verified

The absolute best

published

I am not sure how I lived without this product. We have a lab that sheds like crazy and the vacuum gets it all. Have not used the mop feature as yet

Roborock Australia
Roborock T.Roborock AustraliaSend a private message

Hi there, Amy! Thank you for your time sharing this lovely review and for choosing our S5 Max! We're looking forward to having you try the mop function soon, too. Welcome to the Roborock family!

Similar opinion? Write a review on ProductReview.com.au!

Originally posted on Roborock Australia using our platform

Sarah
SarahFrankston
  • 4 reviews

Perfect

published

Used on wooden floors and tiles and carpet. Works perfectly every time. Easy to set which room, app is great. Does exactly as it says it does. Very happy with Roborock

Purchased in for $899.

  • Build Quality
  • Value for Money
Roborock
Roborock T.RoborockSend a private message

Hi Sarah, we're so happy that you're part of our Roborock family and we greatly appreciate you for sharing this amazing review with us. Hearing that you love your S5 Max is what motivates us!

Similar opinion? Write a review on ProductReview.com.au!
Robot Vacuum Cleaners

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Micaley Ross
Micaley RossKimberley, WA
  • Verified

Very happy with purchase

published

Cleans well. Rooms are accurately mapped. Moves around rooms well. Have only used mop feature once and seemed to do a reasonable job. Yet to use scheduling in app but excited to try that feature to have vacuum operate regularly.

Roborock Australia
Roborock T.Roborock AustraliaSend a private message

Welcome to the Roborock family, Micaley! Thank you for spending time leaving us with a 5-star rating. We're more than delighted to know you're very happy with your S5 Max purchase and we can't wait for you to try the scheduled cleaning, too!

Similar opinion? Write a review on ProductReview.com.au!

Originally posted on Roborock Australia using our platform

  • Verified

Vac works great

published

We love the vaccume function, works really well and the mapping is so accurate. So far the mop function has not worked so well, but still worth it for the great vac

Roborock Australia
Roborock T.Roborock AustraliaSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Originally posted on Roborock Australia using our platform

  • Verified

If you’re in the market for a robot vacuum - look no further!!

published

We have a 4 bedroom 2 living area and kitchen/dining - the roborock does the entire house easily on one charge. It intelligently gets around all furniture and over rugs etc

Roborock Australia
Roborock T.Roborock AustraliaSend a private message

Such a lovely review, Ashley! We'd like to thank you for taking the time to share your experience with our S5 Max. Welcome to the Roborock family!

Similar opinion? Write a review on ProductReview.com.au!

Originally posted on Roborock Australia using our platform

Questions & Answers

Carmen Arrabal
Carmen Arrabalasked

Hello
Does this vac have a docking station that empties the trash or a just a docking station to recharge ?
Also do you need to buy bags for this ?
How many years warranty ?
Thanks

1 answer
Roborock
Roborock T.RoborockSend a private message
Ingree
Ingreeasked

How big is the bin capacity on this one?

1 answer
Roborock
Roborock T.RoborockSend a private message

Hello Ingree! In response to your inquiry, the dustbin capacity of the S5 Max is 460ml.

Chara H.
Chara H.asked

İ have a problem
My robot always saying this will take 5 minutes
WHAT the problem?
Can you help me?

1 answer
Roborock
Roborock T.RoborockSend a private message
See all Roborock S5 Max questions

Get an answer from our members and Roborock representatives

Details

Features:

  • Integrated and automated mopping function is facilitated by a 280mL water tank, which Xiaomi states can clean a 200sqm home in one go. You can also program your S5 Max to perform a mop-only of your house, via the Xiaomi app
  • Selective Room Cleaning feature allows you to set ‘no-mop zones’ and ‘no-go zones.’ No-mop zones let you program your S5 Max to vacuum and mop in one go – but not on carpeted sections.
    No-go zones tell your Xiaomi robot vacuum not to sweep and mop in selected barred areas, for example areas where the kid’s toys are
  • New adaptive route planning algorithms equips the Roborock S5 Max with a laser beam for precise mapping
  • Monitor the S5 Max’s route in real time via the Xiaomi smartphone app. You can also set cleaning schedules, so you can come home to fresh floors
  • Includes a dock charger, a dustbin box, beak-like cleaning tool, washable HEPA filter, water tank, moisture-proof pad, microfibre mop cloth, user manual and mobile app guide.

These are a few of reviewers’ favourite things about the Roborock S5 Max:

  • The Robock S5 Max picked up an impressive amount of dust, debris and fluff, and its suction power was cited as superior by reviewers.
  • When faced with a variety of surfaces or mixed flooring such as hardwood and carpet, the Roborock S5 Max cleaned them all effectively with the same level of precision. Barriers were also easy to set up.
  • The dust bin was easy to empty and clean, along with the removable HEPA filter
  • Sturdy wheels don’t become jammed when there’s an excess of pet hair – hairy huskies were mentioned a few times
  • The room mapping feature was appreciated for its accuracy. This isn’t always the case with robot vacuum cleaners, which can miss spots or clean the same spot multiple times.
CategoryRobot Vacuum Cleaners
Price (RRP) $999.00
HEPA FilterYes
FeaturesMopping Function and Wi-Fi Connectivity
Running Time 150 min
Manufacturer Warranty1 year(s)
ManualDownload manual
Visit official website
  • GTIN13: 5381486280871, 6970995781663, 6970995781922 and 6970995781939
  • MPN: CED-36169303785639

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