Rocket Removals

Rocket Removals were great. The team of Eddie and Harry were amazing. Organised, on time, explained the process, explained the costs .... and moved everything efficiently and carefully.
I had to move a small house worth of packaged furniture from the city to a rural location. Eddie even called 2 days before to reconfirm the address etc etc

We recently sold a house and moved into smaller apartment. I received advertising in my mail box from Rocket and decided to give them a go. Fantastic is all I can say. They are soooo obliging and nothing is too much trouble. From booking through to the move I couldn't believe how helpful they were. We've probably moved about 20 times during our life and these guys were by far the best. Absolutely totally recommend. We now have to move excess belongings into storage and Rocket will definitely get that gig as well. Keep up the great service.

Outstanding, hard working, professional and knowledgeable are just some of the words that come to mind when we think about how our move went. Our two movers, Eddie & Pete were absolutely fantastic. We had never used removalists before and had some concerns initially after hearing horror stories about other companies on how things went. Our move was a 2 bedroom apartment (with a lift) short distance to our 3 bedroom town house (with stairs)

Rocket Removals were recommended by one of my workmates and from the initial phone call where they quote...

Right from the beginning, the office staff were friendly and very helpful.
On the day the crew were timely, caring of items and efficient.
At what can be a stressful experience ended up being a hassle free move.
The company and staff are highly recommended for your moving experience.

Eddie and Aaron were amazing. On time, efficient, and nothing was too much hassle. Moving can be stressful but these guys made it as easy as possible. Best moving experience I’ve had.

I would give them zero stars if I could. i had a horrible experience that's left me feeling awful
Do not use them.
Thieves dishonest unprofessional
Customer service does not exist for these highly unprofessional charlatans

Mixed experience using this company.

The actual removalists were courteous and efficient. The lady that takes bookings was also a pleasure to deal with. That part of the transaction went really well and I was pleased.

However, upon unpacking, I noticed that my art frames had been scratched up during the move. Attempting to get a response from the company following that was a painful experience. I had to keep calling and following up. It took almost a month before someone looked into my issue.

It's worked out okay in the end. I would've rated...

Eddie phoned the night before to confirm everything was in hand, that was the beginning of a very smooth move from our 3 level townhouse in inner Melbourne down to the Mornington Peninsula. Nothing was too much trouble for Eddie and Kevin, they happily moved furniture into storage and placed our furniture wherever requested. I would happily recommend them and will certainly be using Rocket Removals again.

Eddie and Tony were great, they called the night before the moving day to confirm access. We downsized from a 3 bedroom townhouse to a 2 bedder. They were very careful not to damage anything and assisted us in setting up the washing machine/taps. Everything went smoothly on the day and they were true to their word that it would be approx 6hours work. Highly recommended and very friendly removalists.

I moved from 2 bedroom unit. Two guys were super friendly. First they planned how to They gonna load the things before randomly picking up items. They didn’t waste any time loading or unloading items. Highly recommened.

Our move was from a 1 bedroom apartment in Sth Yarra to a 2 bedroom apartment in Camberwell. Pablo & Miguel made what started as a stressful move very efficient & seamless, many thanks!!

We used Rocket Removals to just move our large / heavy furniture, appliances from a 4 bedroom house because of all the outstanding reviews they had on this website. We hired a 8cbm truck with 3 three movers.
Overall their removal service was ok however there were several issues. Movers first loaded light mattresses and told us they need to go for a second load for the furniture. At the time they had spent almost 3 hours and still around 40% items to be loaded. Most of the time lead mover stayed in the truck and instructed other assisting mover...

Great experience I have had with Eddie and Tony! They were thoughful and helped me to get the best outcome, taking care of everything to minimze all the stress that moving house can cause to us.
Worth the money!
I highly recommend Rocket Removals, specially Eddie and Tony.

Highly recommend Rocket Removals. They were extremely professional, reliable, easy to engage with, completely up-front, honest and fair, and did an excellent job for a very reasonable price. Great customer service when my circumstances changed. I've now moved with them three times (twice for me, once for my partner). My most recent move involved moving items from my storage facility and another house, to another house, all 30 mins from each other. 2 bedroom apartment. The move started and finished on time, all my items were protected and delive...

2 Bedroom house, just 2No. queen bed, 4No. cabinet, 2No. sofa, 1No. fridge, 1No. T.V 1No. T.v unit, 5No. boxes, 1No. massage chair, 1No. washing machine maybe couple small things takes them 6 hour from Narre Warren to Doncaster. it was a single house, easy to access, takes them 3 hr to load all this items into truck. maybe i am not in this industry, so maybe for some of you thats reasonable time, but too me its too much mucking around.