Roonsleigh Constructions

I strongly warn anyone considering Roonsleigh to think twice before hiring them. My experience has been nothing short of a nightmare. It wasn’t just [Name Removed] the builder and [Name Removed], all of their trades and most contractors repeatedly lied and failed to take responsibility for their work. There was no accountability at any stage of… Read more

the process.The worst defect was the main bathroom and front bedroom, which both suffered from severe water and rotten wood. The front bedroom was damaged by a nails driven through a water pipes The Main bathroom the water proofing was faulty leaving us without a usable bathroom or bedroom for almost a year. Roonsleigh repeatedly refused to fix the issue properly and kept denying that any of the timber was rotten. Every person involved — from their carpenters and plumbers to the tiler, builder, and maintenance man — insisted there was “nothing wrong” and said they would just spray the area with mold killer. After a year of excuses, they finally walked away saying they wouldn’t do any more work.  With over 50 defects Roonsleigh prepared a plan in 3 different stages as the scope of work was enormous.  Roonsleigh couldnt even get stage 1 complete It was only after I lodged with the QBCC that they came back and properly repaired the damage to the bathroom and bedroom.  Another major issue was the water tank which was never plumbed to take in rainwater despite being connected to the laundry, toilets, and garden hoses. We had the installed underground beneath our driveway to help save water. But Roonsleigh struggled with the plans and failed to plumb up for the water tank.  Roonsleighs carpenter told me the Plumbers  forgot the water tank was going in when doing the plumbing even though every house in the estate has to have one. Roonsleigh thought i wouldnt notice — meaning it would have remained permanently empty and useless. Two weeks after I moved in, they came back to pump out the tank empty which was had gravel and mud in it. It then it remained empty for 10 months. Roonsleigh knew why the tank was empty but sent out pipe camera twice.  As long as they kept me away from knowing why the tank remained empty utimately if no problem identified no fix can be done. Was getting no where I mentioned going to the QBCC they finally came back and plumbed up the rainwater to collect into the tank — but even that job is still defective. The pipe is just below ground level and pipe runs uphill. The kitchen stone benchtop also came apart at the join only a couple of months after moving in. I was told they had contacted the contractor on many occasions but couldn’t get a response, and when I asked for the contractor’s details so I could follow up under warranty, they refused to provide the name. The benchtop is out of warranty now. I’ll have to replace it myself — a costly and unnecessary waste after spending so much on what should have been a quality finish. Roonleigh feels i am responsible to fix and payEvery window in the house is also defective and now needs to be replaced. Because the issue wasn’t addressed within the first year after handover Roonsleigh knew that they were defective  I’ve been left to pay for that myself — another major expense that should have been covered under proper workmanship and warranty.  Roonsleigh lies and promises to fix has worked out for them having success with dragging out repairs with more defects to stop moving on to other defects so in one years time the customer will become responable for all repairs.Only two months into the build, my wife and I stopped visiting the site altogether. The communication was terrible, and the constant mistakes made the experience unbearable. What should have been an exciting project turned into months of stress, frustration, and financial loss.These are just a few examples out of more than 50 defects I’ve had to repair and pay for myself. Every promise to return and fix issues was broken. The lack of honesty, accountability, and professionalism from this builder was appalling.

We have worked with Roonsleigh Constructions on several investment homes over the years, and each experience has been exceptional. They consistently deliver high-quality workmanship and communicate constantly throughout the process. Their team is professional, trustworthy, and always go the extra mile to ensure everything is done to the highest standard. We will be using them again in the future and we highly recommend to them. Show details

I recently had an investment unit built by Roonsleigh Constructions at 1/22 Bluebell Court, Gympie, and I couldn’t be happier with the result. The entire process—from planning to handover—was smooth, professional, and stress-free. Their communication was excellent throughout, keeping me updated every step of the way. The quality of workmanship is… Read more

top-notch, with great attention to detail and a strong focus on delivering a solid, well-finished home.

I really appreciated their transparency and willingness to work with my investment goals in mind. They delivered on time and within budget, which made the whole experience even better.

I highly recommend Roonsleigh Constructions to anyone looking to build a home or investment property in the Gympie region.

We built our home with Roonsleigh Construction. We are very happy with the quality, service and the build. After more than two years of living in our house, we still love it. The design stage is very smooth and transparent. The build process had minimum delays as the team scheduled it very efficiently. We were kept updated with weekly updates and… Read more

photos. After the completion, Roonsleigh team always sent their maintenance team come to inspect whenever we have some concerns.

Had some bad experience with previous builders in Victoria. We were quite cautious but turned out to be a happy process. Sarah was patient and knowledgable in the contract stage and the building was smooth (slightly delayed by cyclone) . Got everything finished earlier than expected and the final defect check was quite thorough. Will use Jame's team again for future investment for sure. Show details