SJD Homes
Verified435 reviews
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- Post-Construction
AI reviews summary
We recently built our home with SJD Homes and honestly, the whole experience has been such a positive one for us. From the very beginning, our sales consultant Michelle was incredibly helpful, patient, and transparent. She really took the time to understand what we wanted and worked with us to make it achievable within our budget, which we truly… Read more
appreciated.
During construction, Brendan, our site supervisor, was fantastic to deal with. He kept things running smoothly, communicated well, and made sure everything stayed on track. We always felt reassured knowing our home was in good hands.
The quality of the build and overall finish exceeded our expectations. We had a very thorough private inspector go through the property, and they didn’t find any major defects, which really speaks to the high standard of SJD’s workmanship.
Our house was handed over just this Monday, and so far everything has been great. We’re really enjoying settling into our new home and hope things continue this way with no issues.
We’re very grateful and happy with our experience. Thank you to the whole SJD Homes team, especially Michelle and Brendan, for helping us bring our home to life.
-Jennifer&Sherwin
Our experience from start to finish of our magnificent new home was an enjoyable stress free journey. Daniel Salmon our Site Supervisor made sure that communications with us were always updated and promptly shared information regarding the stages of building that were occurring, thus allowing us to enjoy a smooth and stress free well managed… Read more
process of our build . We are ecstatic with the final product of our exquisite new home. The workmanship of the Master tradesman used were infallible, the attention to detail is impressive. We were highly impressed with the efficiency and smooth well managed build from start to finish .
We recently built a double-storey home with SJD Homes and had a very positive experience overall. From the beginning, we worked closely with our sales consultant, Leigh Shoebridge, at the Minta display. He was approachable, responsive, and patient with our questions. He accommodated several plan changes along the way, which made the early stages… Read more
straightforward and well-managed.
Construction started in April 2025, and we received the handover in February 2026. Throughout the build, our interactions with the head office team and our site supervisor were consistent and professional. Our site supervisor, James Unthank, was a key part of our experience. He was reliable, easy to deal with, and always followed through on what he said. He addressed issues promptly and kept us informed, including coordinating with Structerre to update engineering plans where required. His communication and attention to detail gave us confidence during the build.
Like most builds, we had a few anxious moments along the way, but the SJD team responded well to our queries and kept things progressing. Communication from sales through to construction was clear and supportive.
Andy, the construction manager, completed our handover while James was away. He ensured everything was in order and took the time to address minor items, including delays with the cooktop. The team has continued to be responsive even after handover, which reflects well on their aftercare.
Overall, we are happy with the quality of workmanship and how the process was managed. The team has been attentive, professional, and supportive throughout.
Reviews with attachments
Good communication, friendly staff, and helpful when needed, we are follow when pre-construction until post-construction without any issue, the building quality on time, correct estimate cost and time, we are very satisfied, we would recommend to friend and family member in the future, we would like thank you alls staff and workmanship from SJD Home. Show details
Very pleased client – We are very pleased at the way the whole process was managed. From consultation to finished product. Communication was very efficient with the maintenance manager and other consultants at all times. The finish and the workmanship of the house is impeccable. We did not encounter any problems during the whole process. The final cost was slightly lower than the price quoted. Show details
We had a great experience building our home and the entire process was smooth and well managed from start to finish. A special thanks to Matt Miller (site supervisor) and Andrew Stickley(consultant) who were exceptional through out the build. Always approachable, professional and kept us well informed at every stage. Attention to details and… Read more
quality of build really stood out. Didn’t make any hollow promises. We truly appreciate the hard work and dedication of SJD team.
- +1
This post is long overdue but I guess its probably because we had much to say and we've been enjoying our house. We've had an amazing experience with SJD homes, and we must say that they've really helped build the house of our dreams. Our interactions started with our sales consultant, Nathan Foley, and we have no words to thank him for what he… Read more
did. We selected the Charleston 288, but mentioned a few of our desires to him, such as an office room, an additional bathroom if possible etc, and to be honest, we didn't think it could be done. The next morning, Nathan sent us an email titled 'This plan might work' along a draft plan which included everything we asked for. We knew at that moment that SJD homes were who we needed to go with. Throughout our whole interation, Nathan was so understanding of our all needs and nothing was ever too hard for him. Next was our interior consultant, Fiorella De Bona, from inspiration studios, who was absolutely amazing She took the time to understand what was in our head and really bring it to life. She really guided us as to what works well and what we might need to be mindful of. And last but not least, our site supervisor Aaron Walker, who was absolutely fantastic. He emailed us, sent photos and physically walked us through the house on the progress made after every stage and answered every question that we had patiently, even if some of them might have sounded silly. He made sure that the quality of the work done was of really high standard. We have such high praise for SJD Homes, and will definitely recommend them to anyone looking to build their dream home.
We recently received the keys to our single storey custom SJD build with James Unthank as our site supervisor. We couldn’t speak more highly of James who saw our build through from start to finish without any issues at all. The quality of our build is top notch and we are extremely impressed with the finish build. Thanks to James for all his… Read more
hard work. His eye to detail has made our home a perfect place for us.
We would HIGHLY recommend SJD to build your home if you wanting to find a builder who provides great options, reasonable prices and amazing finishes.
Thanks James & the team at SJD and all the trades used to complete our dream home.
We are beyond pleased with our home! The whole process was easy, stress free and the finishes are top quality. A special shoutout to our site supervisor [Name Removed], his management and communication during the build made it such a positive experience. Edit 8 months after handover Unfortunately the warranty work and aftercare process has been… Read more
disappointing. Issued picked up at handover that were suppose to be rectified asap still have not been 8 months on. 3 month warranty works are still unfinished with no completion dates confirmed and design flaws within the house haven’t been corrected. We have been living in what feels like an incomplete worksite which is taking away from what was suppose to be our beautiful family home to share with our 4 children.
We are thrilled with our SJD build. Our site manger James was amazing and kept us informed at each stage of the build. We would definitely recommend SJD to others. Show details
We’re truly grateful to SJD for building our beautiful new home! We built interstate, and they made the whole process smooth, easy, and stress-free. A special thank you to Daniel, our site supervisor, he went above and beyond with his communication, care, and support throughout. We couldn’t be happier and highly recommend them to anyone building their dream home. Show details
We built our first home, and here’s our journey with SJD Homes. We initially signed up for a house-and-land (H&L) package with a builder who went into administration just before our land settlement. This put us in a highly stressful situation, forcing us to quickly sign a contract with another construction company to ensure our mortgage was… Read more
processed by our lender. We visited multiple builders in the Berwick/Clyde display villages but struggled to find one with a design that suited our lot, meets our requirements, and fits our budget. Although we didn’t see anything suitable on the SJD Homes website, we reached out to their incredible and super star sales manager, Mark Whitney, to see what could be done. That meeting with Mark changed everything for the better. Mark was professional and patient throughout the process. He quickly arranged a quote to build our existing design (from the builder that had gone under). When we asked for a custom design and decided to start from scratch, Mark helped us create an SJD custom design that ticked all the boxes. Due to the urgent land settlement and mortgage processing deadlines, Mark ensured an expedited colour selection appointment and a HIA contract with provisional site costs. When the final engineering report showed our site costs were $2,000 less than the provisional sum, SJD Homes credited the amount back to us. Later, a second engineering assessment required additional piers, and SJD covered the cost entirely. Mark truly went above and beyond for us. When he said, “Mate, I want to build for you—leave it with me,” he meant it. He remained approachable, helpful, and quick to clarify invoices whenever needed. Thank you, Mark!
Our site cut happened in August 2024, and the project moved into the construction phase. How well you sleep at night during the construction phase depends on the site supervisor :), and as first-time builders, we were nervous. Enter Mr. Kyle Estigarribia, our site supervisor, and we couldn’t be more grateful. Kyle called and introduced himself and gave us a heads-up on what to expect in the coming weeks and months. On a regular basis, Kyle sends us pictures and notes on what’s completed this week and what’s happening next.
Thanks to Kyle, our project stayed ahead of schedule as He managed it superbly. Apart from the Christmas break, there was regular activity on-site. We visited frequently and noticed it was always clean. We engaged a private inspector at every stage, and Kyle promptly addressed or explained any action items from the inspection reports. It was reassuring to see our inspector document “noticed high quality of work” on the waterproofing. There were no major concerns from the inspection reports, just a few minor items, which Kyle quickly resolved. Our single-story construction was completed in 6 months including Christmas holidays, and it’s been happy 60 days living in our happy nest. Thank You Kyle for building our first home!!
We are incredibly happy with our experience and highly recommend SJD Homes, especially for first-time builders like us. If we ever build again, it will be with SJD Homes (if Mark and Kyle are there! :) :))
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SJD is a special company. So special that I'm gonna start with the negatives because there are so few. Con: I don't like having to pay an admin fee for every stage that we used an independent inspector for. If you're not in the building industry like us, I'd still recommend getting one, not because SJD isn't trustworthy, but because it's just… Read more
good to have an extra pair of eyes.
Limited facades and certain restrictions. They don't do balconies over garages (most of them leak), and their facade choices are somewhat limited. This may be a deal breaker for some people, but not for us. When they say they don't offer something, they usually have a pretty good reason.
That's it.
Now, time to talk about all the good stuff and why you should absolutely build with them.
Awesome admin: All the office staff are courteous and respond promptly. They do their best to resolve the problem. Not a lot of "nothing we can do about this." They're always willing to talk to someone, forward some email, and at least try. Big shoutout to all the office staff at SJD.
Fantastic salesperson: Our salesperson is Kevin, and he's amazing. Friendly, knowledgeable, did everything he could to help, and doesn't push you to put down a deposit. Stay courteous even when you get overwhelmed or impatient. The planning stage is long, but trust me, this is not a con because when they start building, you'll realise there's a reason and it's all worth it. Thanks for helping us realise our dream home, Kevin!
Wonderful site supervisor: We had one site supervisor, Scott Cooksley. Incredibly trustworthy, always arriving early. High attention to detail, very organised. He's also super down-to-earth and treats us with respect. Most importantly, if he tells you he's gonna fix something, he'll fix it. If he tells you he will do something, he'll do it. If something isn't done, he'll let you know why. This is what you want when building a house. Trust. The fact that for the entire duration of the build, we only had ONE supervisor should tell you how stable the company is. This is a well-oiled machine that works. Thanks for looking after our house, Scott!
Quality: Not gonna lie, the build cost is not the cheapest. Someone can probably build a similar house with a few extra upgrades here and there, but then again, they could also end up with a house with all the upgrades they paid for scratched and installed incorrectly. They often do. This didn't happen with us. Everything was built properly, and while no build is perfect, all the mistakes are promptly rectified. SJD embodies the idea that "You get what you pay for." The final result? An amazing house. This company isn't hiring apprentices to save money; they are proper craftsmen. The workmanship is simply incredible. All the bricks are properly laid. All the tiles are properly centred and lined up perfectly. You paid a premium price, you get a premium house. And this really is a premium house that's built as close to code as you can get.
Care: They document your build journey alongside you. They hold your hand every step along the way. This is a company that makes you feel like they truly care about building your house. The supervisor treats your project like he's building a house for his own friends and family. The office staff, the salesperson—they treat you like a customer and a human being. It's a nice feeling.
Trustworthy: This is the most important aspect of building a house. If your supervisor tells you he's gonna fix something, you check it, and it isn't fixed, you're gonna have a problem. If your salesperson tells you something is included, and then a week later tells you this isn't the case, you're gonna have a problem. If you paid the deposit, and the office tells you they'll organise a soil test right away, and you call the soil-test company a week later and nothing's booked, you're gonna have a problem. If you build with SJD, you're not gonna have a problem.
We haven't moved beyond the maintenance period yet, but based on the experience I have so far, I have no reason to believe this would be any different. For now, I'm happy to say with certainty that, if you live in the Southeast and need a builder that offers customizable floor plans, SJD is the only company I'd trust. You pay the deposit, you sign the contract, and then you'll never have to worry about whether you'll get your house built.
For this kind of trust? I'd say money well spent. Thanks SJD!
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In-depth reviews
We love our new SJD home! From the very first building consult with Mark, right the way through the building process with our supervisor, Matt. We’ve had an amazing experience. Mark was a fantastic consultant who listened to our sometimes crazy ideas and helped create a home, not just a new house! He was very friendly, approachable and listened… Read more
carefully coming up with some fantastic house design ideas. Next we met our colour selection consultant, Fiorella, who we couldn’t fault, she stuck to our budget and gave flawless suggestions for every room. Listen to her colour ideas, she knows what works! Next was Matt, our site supervisor, despite being so busy with other builds, he still remembered our needs. He was committed to SJDs high standards and didn’t ignore our concerns, even the minor annoying ones! He was approachable and followed up on all our private inspectors requests, he even found a few that the private inspector missed! Any issues were quickly resolved, and they were only minor. The overall attention to detail and quality workmanship is what sets SJD apart from the rest.
Review – Disappointed Despite Earlier Praise We built our home with SJD Homes in 2023 and have previously recognised their work during the build. Daniel, the Site Supervisor, was attentive and supportive throughout the build and post-construction. Over the past two years, we have put up with several post-construction inconveniences because SJD… Read more
addressed them—for example, they never connected our water tank to the house during handover, which required retrofitting, pulling out toilets, replastering, and repainting. While inconvenient, we accepted it because the problems were fixed. The last remaining issue is rainwater entering the garage and leaving large puddles.
I now dread every rainstorm because large puddles form in our garage. From day one, rainwater has entered the space. SJD acknowledged the fault and attempted fixes, but none worked. I believe the cause is a broken seal at the bottom of the door, which I identified over months by observing the leaks and comparing with other doors. In July, SJD emailed stating it wasn’t their fault and called it a service issue. After trying and failing, SJD turned their back on the problem. What finally prompted me to write this review was slipping in one of the puddles the other day—fortunately I didn’t hurt myself, but it made me realise I could no longer stay silent about this issue.
This water threatens wooden door frames and is a serious slip hazard—I have nearly fallen several times. A new home should never have this issue.
Potential buyers should know SJD may not follow through on post-construction problems, even when faults are acknowledged.
Yours, Frustrated and Disappointed, Peter O’Donnell
From the very beginning of our journey with SJD Homes, the experience has been nothing short of exceptional. From sales through to handover, the entire process has been managed with professionalism, transparency, and genuine care, which made building our home an enjoyable and stress-free experience. We would like to especially acknowledge our… Read more
sales consultant, Mark, who made the initial process seamless. He was friendly, approachable, and always willing to answer our questions, ensuring we felt supported and confident in our choices right from the start.
A special thank you also goes to our site supervisor, James, for his outstanding support throughout the build. James demonstrated an incredible eye for detail, ensuring that every stage of construction was completed to the highest standard. His communication has been excellent, always prompt in responding to our emails, providing clear updates, and patiently addressing any questions we had along the way. His dedication and proactive approach gave us complete confidence that our home was in good hands.
We are truly grateful to Mark, James, and the entire SJD Homes team for delivering not only a beautifully finished home but also a building experience that exceeded our expectations. We would not hesitate to recommend SJD Homes to anyone looking for a builder who combines quality, professionalism, and genuine customer care.
Positive reviews
SJD were fantastic from the start to the finish of our house. We dealt with Leigh at the Wonthaggi Display. He gave us great advice and made us very comfortable with our first build. Daniel was our building supervisor and he kept us up to date all through the build. He was so efficient with organising the trades people. The build was efficiently… Read more
completed in very good time and Daniel’s communication was amazing. We weren’t able to see the site unless we travelled from Melbourne but Daniel made us feel as though we were a part of the process. We love our new house so much. It is everything we hoped for. Can’t recommend SJD high enough.
Couldn’t have asked for a smoother experience with Matt, he went above and beyond for us in making sure we were 100% happy with everything. The work, the time taken for our home was everything we could have wished for. Show details
We love our SJD home! From the very first building consult right the way through the building process with our supervisor. They have been professional, listened carefully, and been approachable with any questions or concerns. Any issues were quickly resolved (not that there were many) and the overall quality of the workmanship has been great. They… Read more
listened to and nailed the build within budget even with upgrades. Could not be happier with the team at SJD
Negative reviews
Some parts of the build really need to be improved – Some parts of the build really needs improvement. Every time, we use water upstairs, it makes horrible noise downstairs, you can hear the pipe banging on the wall. The roof insulation is filled with recycled material, looks like old newspaper. Upstair floors are not leveled. Balcony stainless steel rail become rusty only after two months, I… Read more
have to buy protective oil to coat over it. Balcony also looked a bit different because they used a different company. The site manager is very angry when we told him that we want to use an external inspector. Nevertheless, I am happy with the kitchen, and stairs, and they allow for some variation of the design. Also the building cost is cheaper than others.
Build was OK! Excellent maintenance and support – We built a double storey with SJD homes over an year ago. The build had lots of issues. Most of the issues were rectified later, hence the 3 stars. the base concrete had big cracks, the driveway had a sewer hole, rain water leaks through window and roof tiles, winds whistling through the garage, front and sliding doors at the back. The floor was… Read more
uneven and we had to pay extra for flooring later. The sewer lid did not fit properly and was wobbling, and there was a plastic lid at the bottom which is touching it, was not done properly. As far as energy efficiency is concerned , I wouldn't consider this to be 6 stars, the heater struggles to keep it warm, and runs hard but never been efficient. If I can give negative stars I would for the build. we had a pathetic supervisor ([Name Removed]) denying all responsibilities. He didn't want to handover the keys as he wanted the payment 2 weeks before the handover. We then told him , we need the keys as the final payment will be done on the day of the handover which he was not happy about.
I really wanted to thank [Name Removed] for taking care of the maintenance and after support. Most of the issues were resolved. If I'm giving 3 stars it is due to her effort for fixing most of the issues.
To this day, there are still issues, the render in the left corner has cracked which needs to be treated, this issue is still not rectified.
I will never build with SJD homes again because of the experience during the build and the supervisor who was arrogant and denying responsibilities to fix issues.
Extremely disappointed with SJD – We are in the mid stages of building our house with SJD. Since signing the contract we have found them unwilling to work with us to achieve fair and reasonable outcomes on issues that have arisen to date. Their attitude seems to be "our way or the highway" We get the feeling their attitude is that their customers should feel privileged that they… Read more
actually allow people to spend their considerable sums of money building with SJD. Rather than feeling excited about our new home popping up out of the ground (only at the frame stage to date) we feeling anxious
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Recent reviews
From start to finish, my partner and I had a truly pleasant experience. Our supervisor was professional, approachable and always willing to answer any questions we had along the way. He made the entire process smooth and stress-free. We are extremely happy with our build and would happily recommend SJD. Show details
Had a great experience with sjd homes. From start to finish no issues great communication from Daniel our site supervisor and Rachel was fantastic in getting the project up and running. Highly recommend Show details
My partner and I are building our second home and decided after a lot of research to build with sjd homes. From the sales consultant and admin staff to our site supervisor, the whole company has been fabulous. We still have some months ahead of us but so far, have been well looked after. Look forward to providing an updated review once the home is built. Show details
Excellent service. Nothing was to much trouble. The site manager lets us know the progress, every step of the way. The house was handed over on the due date as planned. Show details
The building completion was done within the estimated time frame. During the build, had an issue with the front door frame, which wasn’t promptly responded to or resolved and had to remind the builder on multiple occasions. No other issues until handover. Oven was replaced with another product and installation was delayed a week after handover.… Read more
Initial issues with our dishwasher were promptly addressed and resolved which was appreciated. Overall, supervisor was pleasant to work with, clearly explained the build throughout the process and build was completed to a fairly high standard. We were given feedback from neighbours that builders kept the site very clean throughout the building process.
Great overall experience with SJDHomes from planning all the way through to handover. I decided to go with SJDHomes after looking at a few other volume builders and SJD were by far the most reasonable when it came to pricing and were very accomodating when it came to floorplan changes. Construction went very smoothly without delays and a high… Read more
level of workmanship was demonstrated from all trades throughout the build.
It was great seeing the floorplan I had designed with my consultant come to life over the build and it is exactly how I envisioned it to be.
I would like to thank my consultant Nathan and site supervisor James for making it all happen.
If I were to build again I would definitely be going through SJD Homes!
SJD Homes were a dream to build with. From start to finish the communication, attention to detail, flecibility and timeliness of everyone was first class. Our sales consultant bent over backwards for us choosing designs, changing, fixing and adding to our quote as we went along. The colour selection consultant was A+ and made that meeting go so… Read more
smoothly and we absolutely love all the colours chosen. Finally our site supervisor was a huge step up from a previous build. Every Friday they would have an update for me on the progress of the build. They sorted any issues we had (which were extremely minimal). If you are looking for a builder I HIGHLY recommend SJD. My family and me absolutely LOVE our new place!
We recently built with SJD Homes .100% Satisfied and happy with their buildings Especially our supervisor Brendon He was amazing and always available for our needs.Highly recommend.Highly Satisfied with them Show details
We had a smooth build from start to finish. Our sales consultant really listened to what we wanted, she was knowledgeable and helpful, so easy to work with. Our site supervisor was also very easy to work with, he kept us up to date from start to finish. The workmanship of our home is wonderful, our site supervisor making sure that everything went… Read more
according to plan, on our final walk through he picked up small defects that I didn’t notice, a very well managed project. We are very impressed with the overall quality of our home. Thanks SJD for making this an easy and pleasant experience, we would 100% recommend.
We recently moved into our newly built SJD home in Drouin. We couldn’t be happier with the service we received from start to finish. With the help from Colette we picked our colours and floor plan, the correspondence we received from Colette was great! If we had to make any amendments she was always available to consult with us! And to our site… Read more
supervisor Matt, you made building our first home feel like a walk in the park, we had very few issues during the build, but if there was any problems encountered Matt was the first to let us know, we are very happy with the quality of our build!
Very happy first home buyers, Katie + Liam
We just received our keys for our new Holland build with SJD Homes in Drouin. The process was extremely pleasant and seamless. Mark Battersby was very helpful and accomadative. He helped customise our home and provided valuable insights to ensure that our new home was perfect. Thank you to Mark for helping us build a beautiful new home. Our… Read more
supervisor was Matt Miller, and he has an outstanding attention to detail. Matt communicated well, set clear expectations and helps with any questions, even after the settlement. Thank you Matt.
I highly recommend SJD as an outstanding builder and the Holland display home in Drouin is simply beautiful.
A big thankyou to SJD for their care and assistance in building my new home. This is my second time building with SJD, and Mark and Collette (my Sales managers) are fantastic. They really work to develop that relationship and assist in creating a home you are happy to live in. Construction went smoothly thanks to Mat. His weekly updates reassured… Read more
me of the progress, and he was always accomodating when I wanted to organise an inspection. The girls in the gallery were also helpful during the colour selection stage as well as with providing options when changes had to be made. My only issue was was the estended period of time it took to draw up the contracts. This process seemed to take much longer this time round than before. Overall I am very happy with the quality of product and finishes throughout the house.
We worked with SJD start to finish with our most recent build. They take the time to ask more questions to get the best finished result. From consultation to end they kept us in the loop. Planning added ideas from experience, Admin were on the ball and easy to deal with, The site supervisor maintained a positive relation with us by giving us… Read more
frequent updates with photos and giving us the flexibility to book site visits with him. I have built with another builder but nothing comes close to this company in caring, follow ups, wanting any little things fixed, professionalism and all round value of product. Very happy and would build again with them. Planning Maddison.R, site supervisor Mat.M
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Hi Robert, we are sorry to hear that you are feeling… Read more