??!
1 photo
Hotondo Homes

Reviews

(357)
(24)
(1)
(7)
(16)
  • Site Admin
    4.8 (160)
  • Timeliness
    4.8 (161)
  • Plumbing & Waterproofing
    4.9 (151)
  • Flooring
    4.9 (142)
  • Build Stage
    • Post-Construction (204)
    • Pre-Construction (6)
    • Mid-Construction (4)
  • Structural Integrity
    4.9 (154)
  • Electrical & Lighting
    4.9 (150)
  • Incentivised Review Yes (1%) · No (99%)
  • Customer Service
    4.9 (182)
  • Transparency
    4.8 (152)

jaidavinci

jaidavinciCentral Highlands and Goldfields, VIC

  • 5 reviews

Practically perfect in every way!

published

After a terrible customer service experience with a different builder and losing my deposit, I can honestly say that I wouldn't be in my new home if it wasn't for Brett and the team at Hotondo Homes, Ballarat.
Brett worked wonders to meet my concerns, budget, and specifications, yet he maintained all inclusions, and upon moving in I couldn't be happier! Other than two small hiccups - site supervisor changed half-way through, and build time went one week over - the end result is a high-quality (and overly customised) build for a sensational price. We moved in just before Christmas, which ensured the perfect end to 2019!
Hotondo might not ever want to deal with me again, as I'm super OCD, but I'd definitely build with them every time.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateOctober 2019
See all answers
1 comment
Hotondo Homes
Hugo B.Hotondo Homes

Meredith G.

Meredith G.Darling Downs, QLD

Integrity, reliability, communication, respect, care & attention to detail mean so much to me.

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateJune 2016
See all answers
1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Danielle N.

Danielle N.Darling Downs, QLD

The care and attention to detail and genuine need to make our dreams come true.

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateApril 2019
See all answers
1 comment
Hotondo Homes
Hugo B.Hotondo Homes
BULET

BULETGreater Melbourne (Metropolitan), VIC

Down to earth, very helpful and easy to deal with!

published

The team at Hotondo have been extremely helpful in the pre-construction process. Not at all pushy which is a massive plus. Have chipped in with ideas and helped work through any obstacles due to our irregular shaped block. Happy to tell us how it is rather than give excuses or do the usual sales pitch. A very personable experience so far.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Hotondo Homes
Hugo B.Hotondo Homes

Ebony M.

Ebony M.South-Eastern Region, NSW

Perfect First Home

published

From start to finish the build was well managed by Hotondo. The process was smooth with an excellent finished product. We came in under our estimate cost as well. All workers and Tradesman worked well to ensure the final product was exactly what we were after. We love our new home!

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateMay 2019
See all answers
1 comment
Hotondo Homes
Hugo B.Hotondo Homes

Cheryl J.

Cheryl J.South East Queensland, QLD

Only the best advice on what products to use

published

Mark and Gianna at Hotondo Homes in Browns Plains have worked closely with us over the past 18 months to secure our second home on our property. The build has been managed very well by Mark, checking the trades work and dealing with our questions in a professional manner. Over the 18 months we worked with Mark and Gianna, no problem was too big or too difficult and we built a close respectful working relationship during this time. When we need additional work done on our home and on our property, it was Mark and Gianna that we turned to knowing that the work we would get would be competitively priced and a high standard.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateDecember 2019
See all answers
1 comment
Hotondo Homes
Hugo B.Hotondo Homes

Invisible Irene

Invisible IreneNorthern Region, NSW

Great Team = Great Result

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateNovember 2018
See all answers
1 comment
Hotondo Homes
Hugo B.Hotondo Homes

Lynmaree - Kalbar

Lynmaree - KalbarSouth East Queensland, QLD

Best Home Ever

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateOctober 2019
See all answers
1 comment
Hotondo Homes
Hugo B.Hotondo Homes

Hotondo Homes Port Macquarie

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
See all answers
1 comment
Hotondo Homes
Hugo B.Hotondo Homes
John Enbom

John EnbomGippsland, VIC

Hotondo Warragul 10/10

published

Hotondo Warragul completed our custom build in March 2018. Jeff is a second generation builder, his father Gus was well respected in West Gippsland, and jeff has continued that legacy. The build was managed on time and at a competitive price. Jeff and Fiona a great team. Tradies working on the job gave great attention to detail and workmanship was first class.

Build StagePost-Construction
1 comment
Hotondo Homes
Hugo B.Hotondo Homes

Daniel

DanielSouth East Queensland, QLD

Fantastic Home, Fantastic Builder

published

What a joyful experience we just had building our dream home with Adam at Hotondo Homes.
from start to finish it was just so enjoyable. Adam is very fun loving, easy going but professional at the same time. He has a lot of experience and it shows as nothing was to hard for him.
We cannot fault our new home or the process and the team who work with him.
I highly recommend Adam and Hotondo Homes Rochedale if your looking to built your own dream home.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateOctober 2019
See all answers
1 comment
Hotondo Homes
Hugo B.Hotondo Homes

Home of my dreams

published

From the moment my Husband and I chose to employ Hotondo Homes we felt they had our best interests at heart. Day one to completion the build was smooth and on time, nothing was too much trouble for Geoff, Kate and Danny. The quality of workmanship, the friendliness and professionalism of their tradies was of a very high standard. I cant recommend them highly enough.
There were no shocks at the end I was fully aware of how much the final cost would be.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateDecember 2019
See all answers
2 comments
Hotondo Homes
Hugo B.Hotondo Homes
Merryn
Merryn

Im sure I will. Cant praise them enough


Karen and Steve

Karen and SteveIllawarra, NSW

Our final home - Custom build

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateDecember 2019
See all answers
1 comment
Hotondo Homes
Hugo B.Hotondo Homes

Ryan M.

Ryan M.Greater Melbourne (Outer), VIC

WARNING: Still awaiting repairs to defaults and outstanding maintenance 13 months later

published
Customer Service
Site Admin
Timeliness
Transparency
Build StagePost-Construction
Construction End DateNovember 2018
See all answers
1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Lisa

Lisa

  • 7 reviews

Very pleased with our home

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateNovember 2019
See all answers
1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Lisa T.

Lisa T.Darling Downs, QLD

I would not hesitate to recommend this passionate family business for your next home.

published

The customer service we received from Shay exceeds all expectations. She went to extraordinary efforts to ensure that we could build our home the way we wanted. Hotondo uses the highest quality tradespeople & materials and this is evident in the finished product.
It is common to hear horror stories from people who build their homes, but our experience with Hotondo has been a dream, all our visitors comment on the quality finish. I would not hesitate to recommend this passionate family business for your next home.

Lisa & Ray

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateAugust 2019
See all answers
1 comment
Hotondo Homes
Hugo B.Hotondo Homes

Adam and Alicia

Adam and AliciaIllawarra, NSW

Adam & Alicia

published

We are very pleased, to say that the build was managed very well, we were kept up to date with everything and received progress photos every week.
Could not fault the build in any way,
Jordan, Anthea and the hotondo team made the build very easy and made us feel like family,
They went above and beyond for us and we're very cost effective.
We couldn't thank them enough and would definitely build with them again.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateSeptember 2019
See all answers
1 comment
Hotondo Homes
Hugo B.Hotondo Homes

Paul and Bec

Paul and BecDarling Downs, QLD

We are so glad we chose Hotondo Toowoomba

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateFebruary 2019
See all answers
1 comment
Hotondo Homes
Hugo B.Hotondo Homes

Bonnie

BonnieSydney, NSW

  • 3 reviews

'Absolutely', 'yes indeed' and 'at the end of the day'

published
Customer Service
Site Admin
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateNovember 2019
See all answers
1 comment
Hotondo Homes
Hugo B.Hotondo Homes

Justin Baring

Justin BaringSouthwest, VIC

  • 2 reviews

Outstanding performance by entire team

published
Build StagePost-Construction
1 comment
Hotondo Homes
Hugo B.Hotondo Homes

Page 1 of 21

Questions & Answers

umesh r.

umesh r.asked

Anyone built with Hotondo near Werribee, Melbourne? and how is the experience? where can i find the standard inclusions? Do they offer custom builds?

2 answers
Hotondo Homes
Hugo B.Hotondo Homes

Hi Umesh,
You can find our standard inclusions by visiting www.hotondo.com.au. We have three ranges of home designs which each have their own set of standard inclusions - Forever Retreat, Forever Sanctuary and Forever Oasis. Our builders also offer flexible floor plans meaning they can work with your to tailor our designs in order to suit your needs. Hope that helps.
Thanks,
Rose

Shane J
Shane J

Hi Umesh, Run from Hotondo mate, we are 13 months into our 4 month build - terrible experience


kk a.

kk a.asked

Hi
I have a sloping land in Doreen, just wondering if you have any suitable home designs or do you undertake split level construction.

1 answer
Hotondo Homes
Hugo B.Hotondo Homes

Hi kk a,
We definitely do undertake split level construction and have a range of home designs to suit sloping blocks depending on the fall of the land. We can also tailor our standard home designs to suit sloping blocks but again this will depend on the fall of the block. You can take a look at our split level home designs here https://hotondo.com.au/new-home-designs/?split=1 but it is best to discuss your options directly with the South Morang team who is the local builder for the area. The team would be happy to come out and visit the site to give you a better understanding of how it may work. You can find all the information about the South Morang team by visiting https://hotondo.com.au/home-builders/south-morang/.
Hope that helps!
Thanks - Rose


Kathy

Kathyasked

Do you build in SA and if so on Sloping block. Thankyou

1 answer
Hotondo Homes
Hugo B.Hotondo Homes

Hi Kathy,
Yes we do. We have builders based in Riverland and Port Pirie who would be able to assist. We also have a number of home designs suited for sloping blocks and may also be able to tailor standard designs depending on the slope itself. You can find out more about our SA builders and home designs by visiting www.hotondo.com.au. Hope that helps!
Kind regards,
Rose


Get an answer from our members and Hotondo Homes representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.