1,377 reviews
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- Post-Construction
AI reviews summary
Pros
Cons
Verdict
Overall sentiment for Mimosa Homes is largely positive, with customers frequently commending the efficient build timelines, transparent pricing, and supportive communication from site supervisors and sales teams. While the majority of clients report a smooth and well-managed building experience, a subset of reviews notes frustrations regarding delays in post-handover maintenance and occasional minor finish defects. Prospective builders generally advise maintaining clear communication and engaging independent inspections to ensure a seamless process.
I had a wonderful experience dealing with Kathryn Goetzl, Mimosa’s Pre-Site Customer Service Officer. Kathryn was professional, friendly, approachable, and extremely helpful throughout the pre-site process. She was always happy to answer my questions, provided clear and timely communication, and made the whole experience feel smooth and… Read more · 1
stress-free. Her attention to detail and willingness to go the extra mile really stood out. Kathryn is a great asset to the Mimosa team, and I truly appreciate the excellent customer service she provided. Highly recommended!
We have recently got the handover for our house from Mimosa Homes. Our experience with Mimosa has been nothing but pleasant and smooth. We are very happy with the quality of the build, completion date and all the transactions were handled very professionally especially by our building supervisor Mr. Glenn . Additionally, the administrative… Read more · 1
correspondence was very prompt and quick thanks to Ms. Jessica. Overall , we are very satisfied and thankful to Mimosa Homes team for their diligent work and would definitely recommend them !
Team was very helpfull especially Rachel Hughes the pre site customer services officer and Jamie the site foreman their professionalism and patience stands out , i know i was a demading customer. The build is great went according to plan. Show details · 1
Reviews with attachments
As first time home owners, building a house can be very overwhelming. We didn't know where to start and how to proceed. Mimosa has been very helpful and supportive the entire process. They had good and timely communication and were patient in answering our questions. Our concerns were dealt with. They have the My Mimosa website which kept us on… Read more · 1
track on the workflow. The build itself finished within the said timeframe and the quality is good. The house was handed over neat and clean. We never had any major issues with inspections, and minor ones were dealt with. Overall, we would recommend Mimosa Homes. Thank you for building our first family home!
Special shout out to our team. You all have been amazing!
Mansi Patel - New Home Consultant Rachael Hughes - Pre-site Customer Service Officer Hayley Clark - Colours Consultant Kaylah Sadler - On site Customer Service Officer Jayce Blum - Site Supervisor
We recently built our home in Kilmore through Mimosa Homes and had a great experience. The entire process was quick and well organised, and the team was always punctual, reliable, informative and very helpful throughout the build. Communication was clear, and we always knew what was happening at each stage. A special mention to Connor—he was an… Read more · 1
absolute legend and made the whole process easy for us. We’re really happy with our new home and would definitely recommend Mimosa Homes
⭐️⭐️⭐️⭐️⭐️ We had a wonderful experience building our new home with Mimosa Homes. From the very beginning through to handover, the entire team was professional, helpful and genuinely supportive. A special thank you to our Sales consultant and our site supervisor. They kept us updated along the way and made the whole process much smoother and… Read more · 1
less stressful than we expected.
We are extremely happy with the quality and finish of our home. Seeing everything come together and finally receiving the keys was such a special moment for our family.
Thank you to everyone at Mimosa Homes who helped build our dream home. We absolutely love our new home and would happily recommend Mimosa Homes to anyone looking to build their dream home! ❤️
We recently built our first home with Mimosa Homes, and we are very happy with our experience. From the beginning, we found Mimosa comfortable and easy to work with, and the whole building journey was a very interesting and exciting experience for us. Most importantly, we are very pleased with the quality of our finished home. Choosing Mimosa… Read more · 1
Homes as our builder was definitely a great decision, and we are so happy to finally have a beautiful, comfortable home for our family.
A special thank you to our Site Supervisor, James, and Jacquie for all their hard work, support and professionalism throughout the process. They both did a fantastic job and helped make our building experience a positive one.
We would happily recommend Mimosa Homes to anyone considering building their first home. Thank you, Mimosa Homes, for helping us turn our dream home into reality! ❤️
We are very happy with our new home from Mimosa Homes and overall, our experience has been a positive one. From the beginning of the building process through to handover, we were pleased with the quality of the home and how everything came together. Now that we have been living in the house for over a month now, we are very happy with the… Read more · 1
layout, finishes and overall functionality of the home. It feels great to finally have a home that we can enjoy with our family.
There have been a few minor items that needed attention after occupancy, which is understandable with a newly built home. We have raised these issues through the appropriate channels and are hopeful they will be addressed promptly.
Overall, we are happy with our decision to build with Mimosa Homes and would recommend them to others considering building a new home. We appreciate the work that went into building our home and look forward to enjoying it for many years to come.
I can’t be happier with the process starting from the colour selection and all the way through the construction until handover. Absolutely satisfied with the built. To make my life easier and my peace of mind I have engaged with private inspector who would check on every stage and ensure compliance. Everything was fine with some minor fixes. Show details · 1
We built our first home with mimosa homes and everybody was saying building a home is a risk and we need to have experience. But with mimosa homes this experience was phenomenal. From start to finish the service and quality was exceptional. Adam from sales was amazing and gave us a good plan on our block that suits our style by changing and… Read more · 1
tweaking the plan. The inclusions were plenty. After all the documentation was complete the construction was seamless. Need to specially thank our site supervisor JAMES PARNELL for his amazing customer service and approach. He had us informed about every detail and every step on a weekly basis. Even with the inspections he maintained the level of quality by going through and marking out everything that needs to be rectified. We had confidence in mimosa that they will deliver us a quality home and we didnt even hire any inspectors. The house was handed to us earlier as the progress was quick as james managed the site well. We love the house and so far have no complaints other than the house was not cleaned thoroughly when handover which we dont actually mind.
Thank you mimosa homes and would definitely recommend and build with mimosa homes in future
We had a great experience working with Varinder from Mimosa Homes. He has been excellent in explaining every step of the process, making what could have been a complicated experience much easier for us to understand and navigate. Varinder has been very transparent with pricing and the overall building process from the beginning. Because of his… Read more · 1
clear explanations and upfront approach, we have not encountered any unexpected variations or surprise costs so far, which has given us a lot of confidence and peace of mind.
Communication has been outstanding throughout. He is always responsive, patient, and willing to answer our questions. He also provided valuable tips and practical advice, that helped us understand which design choices and upgrades offered the best value and functionality for our new home.
We highly recommend Varinder to anyone considering building with Mimosa Homes. His professionalism, honesty, and genuine willingness to help have made our experience a very positive one.
We started the entire building process in December 2025, with construction commencing after Christmas in January 2026. The house was handed over in June 2026, and I can honestly say that the whole journey from start to finish was excellent. I engaged a private building inspector for inspections at every stage, and only very minor issues were… Read more · 1
identified—nothing significant at all. During handover, we found a few small items such as paint scratches and a couple of missing cabinet screws, which are normal minor defects.
A special mention goes to our Site Supervisor, Luca, who acted professionally throughout the build. He promptly addressed all the issues and had everything rectified within a week, well before our housewarming event. I also visited the site regularly, almost every week, to monitor the progress myself. Based on my experience, the workmanship and build quality were very good. I would like to sincerely thank Celeste (Onsite CSO), Luca (Site Supervisor), and Sumit (Sales Representative) for their support, professionalism, and dedication throughout the process.
Thank you to the entire team for a job well done. We are very happy with our new home and would highly recommend your services.
Me and my husband we’re so glad we went with Mimosa Homes. From start where Chamrin presented us the development, to colour selection with Ashley and handover with Josh, it was all smooth and easy. Organised too because everything was uploaded in a portal, the documents and the progress where you have access to. We love our first house. The… Read more · 1
quality is there. We’re glad the cost stayed the same from when we initially signed it at quoted price up to handover which I really appreciate given all the economic changes happening (war, rba etc). Everyone is accommodating. I can’t say anything but all good things.
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We recently built our first home with Mimosa Homes, and the entire experience exceeded our expectations. From the initial consultation through to handover, the team was professional, knowledgeable, and always willing to answer our questions. Communication was clear and consistent throughout the build, which made the process much less stressful for… Read more · 1
us as first-time homeowners. The quality of workmanship and attention to detail in our new home are outstanding. Every stage was handled efficiently, and the team genuinely cared about delivering a home that met our needs and expectations. We are extremely happy with the final result and would highly recommend Mimosa Homes to anyone looking for a reliable and trustworthy builder. Thank you for helping us turn our dream home into a reality. ✨
Highly recommend Mimosa homes to anyone wanting to build as every team member I came across helped me throughout the entire process. Bianca H. guided me through the initial process which can be overwhelming especially if it’s your first time. Bianca assisted in finding the perfect block, explained all the inclusions and upgrades available and… Read more · 1
provided me with pricing. Emily L. my colours consultant ensured everything I selected went well together and complimented each other. Pre-site CSO, Rachel H. ensured all the paperwork was ready to go prior to starting construction. Kaylah S., on-site CSO communicated regularly about completion of each stage and promptly updated my online portal. Luke G., site supervisor was super helpful since day one. He offered meetings on site, accommodated my request to have a private inspector, sent regular photos of each build progress. He also ensured defects found were rectified even post-handover. Luke was exceptional, highly experienced and skilled at his role. I’ve been told by people that it really matters who your site supervisor is. I found out later that Luke also was the site supervisor for my friend’s home completed a year prior. After seeing how beautifully built my friend’s home was, it was an easy decision to choose Mimosa homes. The build was completed within 4 months which is amazing. I am satisfied with the workmanship and quality of work. Small bumps regarding miscommunication and misunderstandings will be inevitable but the team handled any issues in a professional and respectful manner. A huge thank you to Mimosa homes, to their amazing team members I had the pleasure of meeting and to every single trade who worked on site, thank you all for creating a beautiful house I am happy to call home. My sister and family friends are also currently building with Mimosa homes.
Very best wishes!
We are extremely happy with our new home built by Mimosa Homes. The quality of workmanship, communication, and professionalism from start to finish were excellent. Thank you to the entire team for making the building process smooth and delivering a beautiful home. Highly recommended! Show details · 1
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I am extremely happy with my experience building with Mimosa Homes. My building supervisor, Jamie, has been trustworthy, dedicated, highly capable, and always responsive to requests within a very short time. His professionalism and commitment made the entire process smooth and stress-free. A special thank you as well to Celeste, my customer… Read more · 1
service officer, who was always prompt, helpful, and responsive whenever needed.
Mimosa Homes is clearly committed to delivering quality builds with excellent inclusions. The final result exceeded my expectations, and the house was completed exactly as promised.
Well done to the entire team — a very happy customer!
I had a great experience with Rajeev as sales consultant. From the very beginning, his communication was clear, prompt and professional. He was always available to answer our questions and kept us updated throughout the entire process, which made everything smooth and stress-free. His support are really helped us feel confident at every step.… Read more · 1
It’s not easy going through the home-building journey, but having someone so responsive and helpful made a big difference.
I highly recommend Rajeev to anyone looking for a reliable and communicative builder. Thank you again for all your help, Rajeev!
Latest follow-ups
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A seamless building experience – Choosing Mimosa for our build proved to be perfect for us, Our construction site manager, Jim, kept the build rolling seamlessly from start to completion. We cannot praise his work highly enough. The Mimosa team was helpful, friendly and kept us… Read more · 2
informed at every stage of the build process. The online portal was an excellent referral point for every stage of the build, photos of the site as the building progressed, colour choices and knowing who was on our team. The end result is a completed home that we feel very invested in because it has design alterations to suit our needs, particularly in the kitchen space. The colour schemes are our choosing and overall we find the build is everything we visualised for our home. Inevitably being more than a two year wait for our land to title, costs increased and Mimosa had no choice but to pass some of that on to the cost of the build. In the end we are happy to find the home was still affordable and we are able to have enough funds available to complete the finishes such as fencing and paving which were not included in the package. We are happy that we can have the paving of our choice. Thank you to Mimosa for being able to successfully complete our house to our satisfaction in challenging times for the building industry.
Follow-up · We have been living in our Mimosa built home for two years. We are absolutely satisfied with all aspects of our home. The insulation is keeping our home warm in winter and cool in summer with the support of the ducted heating and cooling. The layout of our home is practical and provides great natural lighting. We chose to do our own landscaping. We added gardening soil and the garden is growing well. We continue to recommend Mimosa homes
I have been extremely happy with the Dani throughout the process. From day 1 she helped get quotes together quickly so I didn't miss out on a fast selling block. She has been incredibly helpful, responsive and supportive, always taking the time to… Read more · 1
answer my questions and make sure I understood each step. As a first time builder, her guidance has made the whole experience feel much easier and less overwhelming. I couldn’t be happier with the level of service I’ve received and hope the next phases are just as smooth.
Follow-up · Once handed over to head office, it wasn't as smooth sailing with a few hiccups and delays getting the HIA contract but now in the administration stage hoping all stays on track and the lost couple of weeks are made up.
We built our Lexton 287 with Mimosa Homes and couldn’t be happier with the experience. Construction started in March, and we received handover in July, which was much quicker than we expected. The whole team was friendly, helpful, and kept us… Read more · 1
updated throughout the build. The quality of our new home is excellent, and everything turned out just as we hoped.
A big thank you to the Mimosa Homes team for making the process so easy. We would happily recommend them to anyone looking to build a new home.
Follow-up · How was after-sales support? After-sales support was generally good. The team was responsive when we raised questions or minor issues, and they worked with us to address them after handover. How was site supervision? Site supervision was good throughout the build. The site supervisor was approachable, kept us informed, and was happy to answer… Read more
In-depth reviews
We recently completed our first home build with Mimosa Homes in Tarneit, and overall we had a very positive experience. As first-home builders, the whole process was new to us, so naturally there were a lot of decisions, questions and things to learn along the way. From the initial sales stage through pre-site, construction and finally handover,… Read more · 1
the journey was generally smooth and well managed.
Communication was good throughout the different stages, and we felt supported whenever we had questions or needed clarification. Like any building journey, there were a few things that needed follow-up along the way, but these were handled well and did not take away from the overall experience.
We were also fortunate to have some great people supporting us during the process. Nisha was amazing from the very beginning, and Kathryn, Jessica and Claude were all great to deal with throughout their respective stages of the build.
Most importantly, now that we have moved in, we are very happy with our new home. It is rewarding to finally see all the planning, selections and decisions come together, and we are really enjoying settling into the house with our family.
Overall, our experience with Mimosa Homes has been a positive one, and we are grateful to the team for helping us through the journey of building our first family home.
Find out how Mimosa Homes compares to other Project Home Builders
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1. Pre-Construction update. I will be reviewing my project stage by stage, and so far, we are very happy with Mimosa Homes overall. Varinder has been a fantastic support throughout the process. One of the reasons we went with Mimosa. He is a smart, hardworking and always willing to help. He had general knowledge about building industry which… Read more · 1
helped us make our first home plan much easier. Having worked in high-level sales myself, I recognise great service and professionalism, and Varinder is definitely someone who makes things right!
2. Colour Selection & Product Range I would 100% recommend anyone looking to build a house to visit the showroom at least three times before the colour day. The colour selection appointment is critical and can be very time consuming and overwhelming, so I strongly recommend doing plenty of preparation well before the final day. We had Haily assisting us on our colour selection day, and she was professional and well prepared. With our own research and her assistance, we achieved a great outcome. She was happy to help with pricing, sizes and colours and made the whole process much easier.
Hopefully, I’ll be able to share more feedback about our pre-site customer service, site manager, on-site customer service and, most importantly, the final outcome once everything is completed.
We have also engaged a private inspection company to oversee our build, so it will be interesting to share our experience and the final story once the project is complete.
Thank you.
I’d like to thank Sarah, my pre-site CSO, and TeRina, my current site CSO at Mimosa, for their support during the early stages of my build. Sarah was always so quick to resolve any issues and incredibly helpful with my plan drafts. Her responsiveness, attention to detail, and willingness to take the time to explain things have made the early… Read more · 1
stages of my build much easier. I really appreciate her support and friendly approach throughout the process.
Both Sarah and TeRina have been fantastic with their timely responses, helpful updates, and friendly approach. They have kept me informed throughout the process and have always been happy to answer my questions, which has made the early stages of the build feel much easier and less stressful.
I really appreciate their communication, professionalism, and willingness to help. Thank you, Sarah and TeRina, for making such a positive start to my building journey with Mimosa!
Also a special thankyou to my colours consultant Hayley Clark who was extremely helpful sorting out the finer details of my choices and filling in the gaps. The end product should be amazing!
As the build gets towards the end ill show a final update with pictures and follow up review.
Positive reviews
We’re very happy with our new home. Great workmanship, excellent communication, and a smooth building experience from start to finish. The quality of the workmanship is excellent, and we really appreciated the attention to detail throughout the build. Communication was clear, and any questions or concerns we had were addressed promptly. Highly recommend Mimosa Show details · 1
We recently built our new home with Mimosa Homes and had a great experience. The communication throughout the entire process was excellent. Our team supervisor was incredibly kind, nice, and attentive. They truly listened to our needs and made sure to share every update with us along the way, keeping us fully informed. We really appreciated their transparency and professionalism. Highly recommend! Show details · 1
Sarah Butter was extremely reliable and supportive throughout our entire journey. She assisted us every step of the way without causing any stress and provided clear guidance whenever we needed it. All our dealings with her were smooth, and every question we had was answered promptly and thoroughly. She was always available to clarify any concerns… Read more · 1
or doubts we encountered.We truly appreciate her dedication, professionalism, and the excellent service she provided. We are very happy with the experience and grateful for all her help. Once our home is completed, we would love to share some photos.Thank you again, Sarah, for all your support and outstanding service.
Negative reviews
There is no option here to give Minus star otherwise I can. I had total three times very bad experience with Site Supervisor [Name Removed]. He is always talking very very rudely and yesterday I call him and tried to arrange meeting with him and he clearly said I am not happy to meet with you on site and block my number so if anyone trying to… Read more
build house with Mimosa specially west suburbs just think about their customer service and house quality. They are not happy to give any answer and if you call them they will block number as well. If anyone need proof please send me message I can show you how they are talking with clients. Make sure no one remove supervisor name like last time remove CSO: [Name Removed] from review. I don't have here to communication email id who can give me construction progress.
I didn’t get past the prelim agreement. The sales team made promises they couldn’t keep. After paying the deposit and signing the prelim agreement on 10/01/26, the colour selection was scheduled for 21/04/26… nothing sooner they said because they had too many in queue!! Show details
Title: A Pattern of Incompetence and Warranty Avoidance – Do Not Trust Mimosa Homes Review: "My experience with Mimosa Homes has been a struggle from start to finish. The lack of quality control and accountability is staggering. Aside from the… Read more
revolving door of staff and constant management turnover, the actual build quality was haphazard. I found the roof insulation thrown around randomly rather than installed properly; they had to be called back specifically to fix it. The TV antenna wasn't even connected, and even simple tasks were botched—the hole for the washing machine hose was cut so small it was unusable until I enlarged it myself. They also damaged the council crossover during construction and have refused to take responsibility or repair it.
Now, they are attempting to avoid their structural warranty. They are refusing to seal a concrete path they installed as part of my contract, calling it 'owner maintenance' and giving me a 3-month ultimatum to fix their unfinished work.
The concrete path abuts the dwelling and includes an articulation joint. At handover, that joint consisted only of compressible foam and was left unsealed. While I acknowledge that sealants require ongoing upkeep over time, the absence of any sealant at handover allows uncontrolled surface water ingress at the footing edge, which is inconsistent with the moisture-control assumptions relied upon by AS 2870.
In this context, the issue is one of completion and compliance, not maintenance. A system cannot be maintained if it was never completed to a weather-tight condition in the first instance.
This is clearly a calculated tactic. I’ve seen other reviews where Mimosa uses the 'missing sealant' excuse as a standard loophole to avoid responsibility for foundation issues and slab heave. They deliver unfinished work and then blame the homeowner when the structure inevitably settles. Save yourself the stress and find a builder who stands by their work."
Follow-up · Top follow-up questions readers have asked about your review: What about other trades? Across the board sloppiness. Did they fix the damage? Nope they continue to dodge the issues How did they respond? Defensively & have done their best to pass the buck.
Recent reviews
The process was very smooth and I got the house in good time as well. All the people were very responsive and I got the information whenever I needed it. Show details · 1
Found the overall process to be well managed. The build was completed within the expected timeframe, and we received professional support throughout the process. The team assisted with the different stages of the build and helped ensure the process progressed as planned. Show details · 1
Kathryn Goetzl provided exceptional support throughout our pre-construction process. From the beginning, she was professional, approachable, responsive, and always willing to answer our questions and explain everything clearly. Her communication and attention to detail made the process much easier and gave us confidence at every stage. We truly… Read more · 1
appreciate her patience, guidance, and dedication in helping us move forward smoothly. We are extremely happy with her service and would highly recommend Kathryn to anyone looking for reliable and professional pre-construction support.
Efficiently job done, and with very good materials used. Also, good customer service provided. I have recommended to my friends for their building demended. I think with the current building backgrounds, I had very good experience with Mimosa homes Pty Ltd. Show details · 1
We had a great experience building with Mimosa homes. The build time was much faster than expected. The entire process was smooth and well managed. We got great support from Celeste Fab (CSO) and Rob Pierantozzi (Site supervisor) throughout the entire build and post-handover service. There are couple of post-handover issues to be rectified, but… Read more · 1
they confirmed it’s already been actioned, and suppliers/trades will attend soon. Highly recommend Mimosa Homes.
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Hi Troy, We are sorry to hear your experience with… Read more (+2 replies)