Mimosa Homes

Our Pre-Site Customer Service Officer was friendly, professional, and extremely helpful throughout the entire process. They clearly explained each step, kept us informed along the way, addressed all of our concerns, and took the time to answer every question we had. We never felt rushed and always felt supported, which made the pre-site experience smooth and reassuring. Show details

We are really happy with our experience with Mimosa Homes. From the very beginning, the support from the team has been outstanding and made the whole building journey much smoother than we expected. A special thank you to Jimmy Deol from sales, who was always approachable, helpful, and guided us with patience at every stage. We also really… Read more ·  1

appreciate Terena for her support and coordination throughout the process, always keeping us updated and making sure things stayed on track. We would also like to sincerely thank our site supervisor Tim. We had an initial challenge on site involving a boundary/encroachment issue, and it did delay the start of our build. Tim and Jimmy Deol ,handled the situation very professionally, communicated well, and worked through it with the neighbour to resolve the issue so construction could finally begin. We truly appreciate the calm and practical way it was managed. Now we are at the lock-up stage within just about two months of construction starting, and we couldn’t be happier with the progress. The build quality and speed have exceeded our expectations. Overall, we feel very supported by the entire Mimosa Homes team and are genuinely thankful for the effort, communication, and care they have shown throughout our journey so far. We are excited for the next stages of our new home.

We recently completed our new home build and honestly couldn’t be happier with the experience, all thanks to our site supervisor, Frank. Having built multiple homes over the past 10 years with different builder, we’ve seen the good, the average,… Read more ·  1

and the frustrating. Frank’s workmanship, attention to detail, and level of care truly stood out from anything we’ve experienced before.

His communication throughout the build was clear and consistent, and every stage was handled with professionalism and pride. The quality control on our home was exceptional for the first time ever, we didn’t even feel the need to hire a private inspector. That alone speaks volumes about the standard he delivers.

Frank treated our home as if it were his own. The finishes, coordination of trades, and overall execution were outstanding.

Title: A Pattern of Incompetence and Warranty Avoidance – Do Not Trust Mimosa Homes Review: "My experience with Mimosa Homes has been a struggle from start to finish. The lack of quality control and accountability is staggering. Aside from the… Read more

revolving door of staff and constant management turnover, the actual build quality was haphazard. I found the roof insulation thrown around randomly rather than installed properly; they had to be called back specifically to fix it. The TV antenna wasn't even connected, and even simple tasks were botched—the hole for the washing machine hose was cut so small it was unusable until I enlarged it myself. They also damaged the council crossover during construction and have refused to take responsibility or repair it.

Now, they are attempting to avoid their structural warranty. They are refusing to seal a concrete path they installed as part of my contract, calling it 'owner maintenance' and giving me a 3-month ultimatum to fix their unfinished work.

The concrete path abuts the dwelling and includes an articulation joint. At handover, that joint consisted only of compressible foam and was left unsealed. While I acknowledge that sealants require ongoing upkeep over time, the absence of any sealant at handover allows uncontrolled surface water ingress at the footing edge, which is inconsistent with the moisture-control assumptions relied upon by AS 2870.

In this context, the issue is one of completion and compliance, not maintenance. A system cannot be maintained if it was never completed to a weather-tight condition in the first instance.

This is clearly a calculated tactic. I’ve seen other reviews where Mimosa uses the 'missing sealant' excuse as a standard loophole to avoid responsibility for foundation issues and slab heave. They deliver unfinished work and then blame the homeowner when the structure inevitably settles. Save yourself the stress and find a builder who stands by their work."

We recently built our forever home with Mimosa Homes and could not be happier with the outcome. A special thank you to our Site Supervisor, Luca Paone, who was exceptional throughout the entire build. He was incredibly easy to talk to, honest, thorough, and always kept us informed. His communication was outstanding, and he was consistently… Read more ·  1

responsive to texts, phone calls, and any questions or requests we had along the way. What really stood out was Luca’s willingness to go above and beyond. No request was ever too much trouble, and his attention to detail gave us complete confidence throughout the process. He genuinely cared about delivering the best possible result and took great pride in his work. The finished home is everything we dreamed of and more. The quality, workmanship, and attention to detail exceeded our expectations. Our house is perfect and truly feels like our dream home and forever home. Mimosa Homes is very fortunate to have someone like Luca representing their company. We are incredibly grateful for his hard work, professionalism, and dedication, and would highly recommend Mimosa Homes to anyone considering building their own home. We will be recommending Mimosa Homes to anyone who admires our home, and in particular, we will be singing Luca’s praises. His commitment, attention to detail, and genuine care made the entire experience a positive one from start to finish. Thank you for helping turn our vision into a beautiful home that we will cherish for many years to come.

After our first house build with another builder became a nightmare experience we decided bite the bullet and try again with the vision of building our forever home. From the moment we sat down with Erick at the Sunbury display we felt at ease. Nothing was too hard with everything explained with regards to the process. Any changes we needed were… Read more ·  1

accommodated without issue. Once getting to pre construction we were introduced to Rachael, our pre site Customer Service Coordinator. Her professionalism and communication has been exemplary and has made the process a dream so far. All questions have been answered within minutes and she has kept us up to date every step of the way via emails and phone calls. We also have to make mention of Claudia from Colour selections department We went to our appointment with an idea of what we thought we wanted. With her expertise and guidance we have ended up with a scheme that we are much more excited about and very different to what we had thought but so much better suited to our personality and lifestyle.We are so excited to see it come together, we couldn’t be more thankful. She has also kept us up to date and all changes we’ve had to make we did so with her expert advice. A level of trust we could never get with our first builder. This experience has been night and day from our first builder, we have regained that excitement that come with building your dream. We believe we have had the very best people looking after us and look forward to the construction phase that we have now begun. From the bottom of our hearts, thank you Rachael, Claudia and Erick. You have all restored our faith and we have no hesitation in recommending Mimosa Homes to anyone looking to build their very own dream home. Kathryn and Don

We had the pleasure of dealing with Mimosa on building our family home. From sales man Karan it was positive. Even rang me to tell me to choose this new home design and facade that just came out after we chose one we were happy with. This one was better and I never would have known about it as why would I check the website for a new floor plan… Read more ·  1

when I was content with my choice. Pre site we dealt with Jaide who was an angel for lack of a better term as we had constant external hurdles (not from mimosa) and Jaide guided us through it and assisted more then she probably was required too. Terrific Customer service and communication.

Our building supervisor jamie is a legend and his colleague Celeste kept us updated they make for a good duo. I even took the time to write a long review praising Jamie of his performance and sent it to his construction manager. Jamie led the build of our home to a great quality, he was punctual, very organised and was happy to answer calls and texts at any time to give advice and updates on progress.

Even my private building inspector was impressed with Jamie's work ethic, standards and knowledge of trades. He made us feel as if he was building the home for a friend and not a paying customer.

Overall my wife and I are satisfied customers and I enjoy drinking my morning coffe in my mimosa branded mug.

Second build with Mimosa Homes, and once again they’ve exceeded our expectations. We recommended them after our first build, and they’ve delivered exceptional service for the second time. Truly a happy customer twice over. The entire building process was a fantastic experience from start to finish. Every team member from the New Home Consultant… Read more ·  1

to the Onsite Customer Service Officer provided outstanding customer service. The workmanship is top notch, and their post handover support has been just as impressive. We’re extremely satisfied with the overall experience. Would we build with them again? Absolutely. We absolutely recommend Mimosa Homes to anyone seeking a builder who delivers quality, transparency, and exceptional service.

We are currently working with Varinder from Mimosa Homes to finalise our new home plans, and our experience so far has been excellent. From the very beginning, he has been professional, knowledgeable, and extremely patient throughout the process. He has taken the time to clearly understand our requirements, answered all our questions in detail,… Read more ·  1

and provided valuable guidance to help us make confident decisions. His communication has been prompt, transparent, and very supportive, which has made the entire journey much easier and less stressful.

We truly appreciate his dedication, attention to detail, and willingness to go the extra mile to support us at every stage. Based on our experience so far, we would highly recommend Varinder from Mimosa Homes to anyone looking for a trustworthy and helpful New Home Consultant.

We couldn't be happier with our build with Mimosa Homes. From start to finish the process was smooth and well-managed — the house was completed in just 4 months, and the quality and finish exceeded our expectations. Our site supervisor Jamie did a great job keeping things on track and communicating throughout. Highly recommend Mimosa to anyone looking to build. Show details ·  1

There is no option here to give Minus star otherwise I can. I had total three times very bad experience with Site Supervisor [Name Removed]. He is always talking very very rudely and yesterday I call him and tried to arrange meeting with him and he clearly said I am not happy to meet with you on site and block my number so if anyone trying to… Read more

build house with Mimosa specially west suburbs just think about their customer service and house quality. They are not happy to give any answer and if you call them they will block number as well. If anyone need proof please send me message I can show you how they are talking with clients. Make sure no one remove supervisor name like last time remove CSO: [Name Removed] from review. I don't have here to communication email id who can give me construction progress.

I didn’t get past the prelim agreement. The sales team made promises they couldn’t keep. After paying the deposit and signing the prelim agreement on 10/01/26, the colour selection was scheduled for 21/04/26… nothing sooner they said because they had too many in queue!! Show details

We had a great sales consultant who was very responsive and supportive, agreed to have additional meetings with us to ensure everything was correct before we paid the initial $2k to secure the quote and it was sent to the office, he also met with us later down the track to help map out our electrical plan which we took to our colour appointment. … Read more

I will say being able to access the showroom on weekends was extremely helpful, we went into our colour appointment essentially having everything selected. The girls at our appointment supported with external colour choices as this is what we were stuck with the most and ensured they flowed with our internal colour selections.

The build time was extremely fast being built in about 4-5 months, we weren't overly happy with the change in site supervisors as it happened extremely close to the end of our build, so felt that items raised from our private inspector kept getting missed or that we weren't listened to, ultimately left feeling like they just wanted to hurry up and get rid of our build - considering it is our first home this was extremely disappointing!

Since being in the house for about a month, we have noticed a number of items that will be raised at our 6 month maintenance period, however, again items that we raised and should've been fixed. Can't comment on how the home settles into place as it hasn't been long enough.

Overall, our experience wasn't terrible however just frustrating at times, just remember to know your rights throughout the process, engage a private inspector and be firm if there are things that need to be changed or fixed.

We recently finished building with Mimosa Homes and are really happy with how the house turned out. Thanks to Luca and the construction team for all their work over the last 4½ months. The customer service manager was also responsive whenever we had questions, which we appreciated. It was nice that the house was completed just in time for my 40th… Read more ·  1

birthday, so that made handover a bit more special. We had a few variations during the build, but the final cost was only around 1–2% above the original estimate, which I thought was pretty reasonable.

Overall, we're really happy with the quality of the home. It's also reassuring that Mimosa provides 6 weeks of post-handover support for any outstanding issues, followed by a 6-month maintenance period. Thanks again to the whole Mimosa team.

I have started the build process and have been dealing with the Sales team. Nitin has been extremely helpful and explained everything in detail. We were not the easiest of customers and had requested many changes. Show details ·  1

Sarah Butter was my pre-site CSO and I want to commend her integrity, timely and clear communication, and her way of showing genuine care towards my build where she never failed to understand my priorities and never made me feel like just a case file number. I cannot thank Sarah enough for her professionalism, even when having to deliver… Read more ·  1

difficult news, so much so that I could confidently say that Sarah restored my faith in Mimosa and made me feel supported every step of the way. I am hopeful that I will meet more CSOs such as herself in the upcoming stages of my build.

Mimosa homes built my house in Nar Nar Goon, Victoria. The house came up well, and it was completed in a record time of approx. 4 months after the plans were approved. The staff were friendly and understanding throughout the process from Sales to Onsite Manager. The stand-out activity in the whole process was their communication updates from the… Read more ·  1

Onsite Manager and Onsite Coordinator. They even had a portal where they published all the plans, approvals, and certificates for client's visibility. Exceptional. Thank you, Team Mimosa!

As first-time home builders, we could not be more pleased with the experience and professionalism demonstrated by the entire Mimosa Homes team. From the day we signed our contract, the level of communication and support has been exceptional. Whether through phone calls, online meetings, or email correspondence, every stage of the process has been… Read more ·  1

clearly explained and well communicated, giving us confidence and peace of mind throughout our building journey.

Jaide Lawrence our Pre-Site CSO was outstanding in the way she managed the early stages of our build. Her patience, professionalism, and willingness to assist were truly appreciated. We encountered several challenges along the way, particularly with our lender, but she remained supportive and proactive throughout the process. Her guidance helped us navigate those hurdles successfully and kept everything moving forward. Thank you, Jaide, for your dedication, commitment, and the genuine care you showed us during what could have otherwise been a very stressful time.

Jessica Cook was our customer Service Officer Jessica has been an absolute pleasure to work with from day one. She has always been approachable, friendly, and incredibly responsive whenever we had questions or concerns. Her communication has consistently been clear, informative, and reassuring, ensuring we always felt up to date with the progress of our build.

What has stood out most is Jessica's ability to make us feel valued as clients. She has gone above and beyond to keep us informed, promptly follow up on enquiries, and provide clarity whenever needed. Building a home can be an overwhelming experience, especially for first-time builders, but Jessica's professionalism, positive attitude, and willingness to help have made the entire process significantly easier and far less stressful. We are truly grateful for the support she has provided and the genuine care she has shown throughout our journey.

Jamie Trask – Site Supervisor

We could not be more appreciative of the level of care, attention to detail, and professionalism Jamie has shown throughout the entire build. After the collapse of our first builder, we were understandably nervous about building again. Like many people, we had read countless horror stories online and were uncertain about how the process would unfold.

Those concerns were quickly put to rest. Not only did we come across numerous positive reviews from previous clients, but our independent building inspector also consistently spoke highly of Jamie's workmanship, integrity, and commitment to quality. He frequently commented on Jamie's attention to detail and his proactive approach to addressing any issues immediately rather than leaving them unresolved.

We witnessed this firsthand during our PCI inspection and through the reports provided by our private inspector. Jamie's pride in his work, commitment to delivering a quality home, and willingness to ensure everything was completed to a high standard gave us great confidence throughout the build. His professionalism and dedication have played a significant role in making our building experience such a positive one.

Overall, we would like to sincerely thank the entire Mimosa Homes team for making our first home-building experience such a positive and enjoyable journey. The level of professionalism, communication, and care shown by everyone involved has exceeded our expectations, and we would not hesitate to recommend Mimosa Homes to family and friends.