Mimosa Homes
- mimosahomes.com.au
- ✓ Verified company
648 reviews · Statistics
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- Pre-Construction (64)
- Mid-Construction (42)
- Post-Construction (445)
Reviews
Hassel Free build
No trouble at all , It is beautifully built with lovely finishings . All the appliances were perfect , Daren and Mercedes specially provided time to time updates , Got everything they promised and material used you can tell the difference! ( Apart from interest rates every thing else was fine ) Most importantly it was handed over within time frame so Yaa great experience with Mimosa would recomend for sure
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Brilliant customer service , Attention to detail, Quality build
Out of 3 Builds we have done over the years Mimosa is a standout . From Showroom booking to onsite meetings could not fault any interaction . Easy to use customer portal , T onsite and J in the office were a dream team. Prompt responses to queries and accurate updates weekly sometimes daily towards the end of the build . Family , friends feedback very impressed with quality of craftsmanship , appliances and overall look of the home . With lots of positive feedback . So very happy we chose Mimosa .
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Elated first home owner
Mimosa helped my first home owner dreams come true. As a young single person, I wanted an affordable home without skimping out on the nicer features. Mimosa was the only builder that was able to offer a competitive price. The fixed site costs was a huge bonus, as well as their promotions. They are also willing to customise your floor plans for you, something most volume builders won’t do. Thank you to everyone involved!! I am so happy.
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Excellent service
We are happy with our experience with the team at Mimosa and have just recently taken possession of our new house. With advice and guidance from Ashley and Devi, we were able to design our dream home. Also, a huge thanks to Ashley Ciantar for the prompt service and effective communications. We were provided with photos and updates regularly via online portal. We have no hesitation in recommending Mimosa and congratulate them on a successful project.
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Great Experience!!
We had a very good experience with Mimosa and I am happy with the build. Through out the process we were supported by the team very well. More over , after handover the team resolved all the concerns we raised. Even minor maintenance issues raised were sorted out promptly.
We extend our sincere gratitude to Mimosa for making our dream come true. a big thanks to all the people who supported us.
Cons:
- Post completion cleaning wasn't good at all.
- Painting work was not up to the mark .
5 star rating for Mimosa Homes - Mercedes and Ahmet
People say building can be a nightmare and very stressful, but we have to say we found the opposite way. The team we worked with at Mimosa Homes were fantastic, it has exceeded our expectations with excellent finishes.
Our On Site Customer Service Officer Mercedes has made sure we have the information required, guiding us through the construction process. Appointment times were easy to book and fit around our schedule. She’s extremely knowledgeable in her field, very professional, helpful and patient and most importantly she promptly responded
CSO Jessica and Site Supervisor ROB made the built so easy and quick like a breeze
Mimosa construction for a single level house was completed in around 6 months once started. Proper communication and timely attending all the queries and work .Mimosa Homes works better especially for first home builder.
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Mimosa Homes well build house for us
Smooth from quotation to handing over. The supervisor is responsive and clear of the process. We employed a private inspector for slab, frame and lockup stages and no major defects found. Minor defects were corrected in time. The finished building Looks nice and is ahead of schedule. We are happy.
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Excellent Home Builder
I want to thanks Mimosa to build our home. Each and everything is according to contract and have excellent quality. I definitely recommend to everyone who wants to build home of their dreams.
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Mimosa Homes
We had handover a few days ago. We LOVE our home! There were a few cosmetic details that needed to be fixed and were completed correctly and quickly. The communication from Crystal and Chelsea were a lifeline. I was emailing every other day and Crystal replied asap and was always professional. Thanks Mimosa Homes, for our new family home and a (almost) perfect build! Would definitely recommend Mimosa Homes for your new home; from signing to handover they took pride in all their work!
Show details2nd time building with Mimosa and if there's a 3rd, it will be Mimosa again!
This was our 2nd time building with Mimosa and it was an excellent experience as before.
Our sales consultant Beau has to be the best one out there. Extremely supportive and understanding, he committed to us he can support the dream home design we wanted, and he was true to his word. Working through all customisations, upgrades and options even available with late evening calls. If it wasn't for Beau, we would probably not have been able to achieve this.
Once the file moved to office, all team members were great. Responsiveness and communicatio
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Beware of bait pricing on V range - site costs will sting
Disappointed with Mimosa Homes ‘bait’ pricing on their current V range. The standard inclusions list is generous compared with most volume builders - including H1 slab, up to 300mm fill, etc etc - but it is clear the inclusions are meaningless because their policy is to add fixed site costs, in our case $15,000 which for the most part duplicate the standard inclusions. We even offered to pay for them to do a soil test to confirm slab requirements and the contract with provisional allowances for rock etc, no dice, they insisted on $15,000. Needl
... Read moreess to say we went elsewhere. So if you’re researching Mimosa, do it on the basis that the site costs standard inclusions are meaningless. On the positive side, Vikas at Donnybrook was very knowledgeable and helpful, this false advertising ruse is set in place way above his head.Hi Savannah,
I already escalated and discussed the matter with Charlie last week who advised the issue was discussed with senior management who made the decision I outlined in my original post. This
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House building for the first time made it easy by Bianca Hablas
We were shopping around for a builder and came across Mimosas - Bianca Hablas by friends referring. From first meeting to end of building design finalisation, Bianca made it very easy and stress free. She is been in the industry for quite a while and she is with so much knowledge and expertise advice to pass on to buyers like us. I can’t thank her enough for her understanding and willingness to go extra mile to please our requirements. Bianca took time and assisted with changing plans to match our liking. Her level of service is exceptional.
Show detailsPost build maintenance works completed to a high standard!
We had our 6 month inspection and our maintenance inspector did an amazing job with fixing the issues that we found over the past couple months. He went above and beyond with fixing everything even if we thought it was minor and couldn’t be fixed he found a way to do it.
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6 Month Inspection & Fixes
Furkan was tasked for our 6th month inspection and he was helpful, detailed and very accomodative of hearing our issues, even if they were little. This review is to recognize Furkan and his team who fixed all the issues we had reported.
Show detailsQuestions & Answers
Hi Everyone,
I am building my house with Mimosa Home in Atherstone Estate. At the time of colour appointment, I chose the dark brick but missed to upgrade the brick mortar from Natural to Offwhite/White. Can someone tell if that is possible or not? If possible any idea on how much does it cost?
Looking for right advise before I raise a request with Mimosa Homes formally.
Thanks
They will probably charge you an $1800 variance fee for changing something on your plan! They tried to do that to me!
Thanks WRP, they have already asked for $1800 as contract variation cost and in addition they are asking for $2600 just to upgrade the mortar from natural to offwhite/white. Other builder charge about $500 for the same thing. Which is very disappointing.
Hi All,
I am thinking to build house with Minosa Homes just because I like their plan. I saw lot of negative reviews.
My main concern is tile comeup, licking, structural issue, which is really big concern for me to take decision, as they do not charge for site cost.
Hi Vikas,
Thank you for your question.
The team here at Mimosa Homes always work with our customers to resolve any issues that arise. Rest assured, we pride ourselves on building quality homes and providing our clients with great customer service.
We stand by our brand and always intend to deliver the best product we can.
In the event where there is an issue we always try our best to resolve with a professional & amicable outcome for both parties.
I trust this clarifies any concerns you may have.
Should you have any other enquiries/questions please do not hesitate to contact us at customercare@mimosahomes.com.au
Savannah - Customer Care
Was a good experience with Mimosa homes until we reported an issue with the build which comes under structural warranty.. the inspector just used a get out jail card by pointing to an issue which was actually caused by the movement of the house itself... the maintenance team hasn't been cooperative and takes no accountability, the issue remains unresolved.
Hi Vikas,
We are sorry to read that you have felt we have not met your expectations. This is extremely disappointing as we pride ourselves on the dedication and care of our team so this is not good to hear.
We would like the opportunity to investigate your concerns and as such we require some information from you. If you could kindly send us an email with your build address and best contact number to reach you on to customercare@mimosahomes.com.au.
Once we receive your email a customer service team member will be in touch with you.
Kind Regards,
Savannah
Hi All Respected Fellows ,
Apparently I am making my mind to start with MIMOSA , I have come across a lot of Negative Reviews, Can Anyone Help me to advise either go with them or not ..or anything in particular which i should keep in my mind or anything in particular CONTRACT.
Anything Glitches or Tricks in CONTRACT
Hi Xubi,
I hope your well, thank you for your question.
We are able to arrange a private consultation with our Sales Consultants to discuss any questions you may have within the area you are looking to build or the home design you are choosing
If you wish for this to occur please contact our head office for us to guide you to the appropriate people.
Thank you and we hope to hear from your soon.
Savannah - Mimosa Homes
Do no do it!
I am currently at frame stage, and I wish I had never gone with them!
They have lovely staff to speak with, but that's where my positivity ends.
I called the company that was issuing the build permit and asked why they hadn't issued it yet, I was told that they were waiting for information they had requested from mimosa. I called mimosa immediately and funnily my permit was issued that afternoon.
It took over 3 months to have my paperwork sorted, once my land titled, despite having my final contract and colours done more than 2 months before my title date.
I've currently had a frame since the start of September, then had roof trusses done the middle of October ( my frame sat there for more than 6 weeks weathering , and is still going to be doing this until the end of November). I spoke with them today, because I'm sick of watching the other houses in my estate progress at a significantly quicker rate.
I was told the guttering isn't being done until 9th November and the roof will be later November, with the bricky being booked for the end of November.
The house 3 doors down was a vacant block when my frame went up, they are now ahead of my house, they have roof tiles and foil wrap.
Every single stage has been delayed!
They are very quick to invoice though!
Hi Karah,
We hope you are well.
We are sorry you feel this way, I have Contacted the relevant people and you will receive a call from an employee from Mimosa today.
We will definitely be looking into your claims and will address accordingly.
Kind Regards
Savannah - Customer Care
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Details
Category | Project Home Builders and Custom Home Builders |
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Types of Homes Available | One-Storey and Two-Storey |
Minor Defects Warranty | 6 months |
Major Defects Warranty | 7 years |
Build Areas | Melbourne’s West, North, South East & Geelong regions |
Building Code | 51064 |
Contact info for Mimosa Homes
Mon | 9:00 am - 5:00 pm |
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Tue | 9:00 am - 5:00 pm |
Wed | 9:00 am - 5:00 pm |
Thu | 9:00 am - 5:00 pm |
Fri | 9:00 am - 5:00 pm |
Sat | Closed |
Sun | Closed |
- ABN: 12123989408
Extra Information
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Hi Steven C,
We are sorry to read that you have felt we have not met your expectations. This is extremely disappointing as we pride ourselves on the dedication and care of our team so this is not good to see.
... Read moreWe would like the opportunity to investigate your concerns and as such we require some information from you. If you could kindly send us an email with your lot address and best contact number to reach you on to customercare@mimosahomes.com.au. Kind regards Savannah Customer Care