Best Custom Home Builders

Based on 11,660 reviews
Location
Brand
Rating

G.J. Gardner Homes

G.J. Gardner Homes 🏆 2026

4.9 Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See allThumbnail
david T
  Verified

We decided to buy a house in Skennars Head as it was near our grandchildren. Having found a nice lot we looked around for a builder. We likes GJ… Read more

Gardeners models and in particular single story three bedroom one. We were able to modify it to our requirements and very quickly were able to engage GJ Gardener to build it. We found the initial meetings with GJ Gardener easy to understand and flexible to our specific requirements. So we went back to the UK. The builder started and we had weekly reports on progress including photos. We came back to Skennars Head 8 weeks before the expected closing date. We had good access to the work progressing. The closing procedure was efficient, We are delighted with the finished product. The house was spotless on closure and we had a valuable handover time. We are totally satisfied with the new house and have found dealing with GJ Gardener to be efficient and easy.

Hotondo Homes

Hotondo Homes 🏆 2026

4.9 Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See allThumbnail
Jan and MervNSW
  Verified

Our experience with Hotondo Homes, Faulconbridge has been nothing short of outstanding. My Mum and Dad, aged 85 and 92 started a new build which was… Read more

completed 2 years ago. From the initial discussion of house design, choosing all the materials, watching the house be built, and follow-up, Mark Jeffreys and Shelley Killelea have been fabulous. Always on hand with questions, quick to respond, and went above and beyond to ensure the house was completed to 100% satisfaction. The house is beautiful. Thank you.

Mimosa Homes

Mimosa Homes

4.7 Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See allThumbnail
AndrewVIC
  Verified

We had a wonderful experience working with Sarah Butter throughout our pre-site stage. Sarah has been extremely helpful, friendly, professional, and… Read more

supportive throughout the entire process.

Her communication was always clear and prompt, and she was always happy to answer our questions and guide us through each step. Her support made the whole process much smoother and less stressful for us.

We truly appreciate all the help and excellent service Sarah provided and would highly recommend her. Thank you, Sarah, for making our pre-site experience such a positive one!

Perry Homes

Perry Homes

4.9 Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See allThumbnail
BishalNSW
  Verified

Had good experience with Perry homes. Completed house within 7 months and in excellent condition.. Site supervisor does excellent job during final inspection before handover. No hidden cost. Happily recommend Perry homes. Show details

SJD Homes

SJD Homes

4.9 Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See allThumbnail
allan.x.au
  Verified

We recently completed our demolition and new build project in Upwey with SJD Homes, and we couldn’t be happier with the entire experience. As this… Read more

was our very first home construction project, we naturally had many questions and uncertainties, but the team at SJD made the entire journey wonderfully smooth and pleasant.

A special mention goes to Mark from the sales team, who was exceptionally helpful, patient, and thorough right from the start. He took the time to answer all of our inquiries and guided us through the initial stages with complete care and clarity.

Once construction was underway, our Project Manager, James Unthank, was absolutely stellar. James was incredibly responsive—always addressing our questions and updates right away. Knowing we could rely on his prompt communication gave us complete peace of mind throughout the build process.

The quality, professionalism, and care shown by the SJD team exceeded our expectations. It has been a 100% satisfying journey from start to finish, and we are deeply grateful to Mark, James, and everyone at SJD for turning our dream into reality. We highly recommend SJD Homes to anyone looking for a dedicated and top-tier builder!

Content Living

Content Living

4.7 Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See allThumbnail
Patel
  Fair Incentive Verified

Our pre-construction experience with Content Living has been excellent from start to finish. The entire team has been professional, responsive, and… Read more

supportive throughout the process. They answered all of our questions clearly and guided us every step of the way, making the journey of building our first home much less stressful.

A special thank you to our sales representative, Nick, who help us throughout the entire process. We also really appreciated the discount we received on our site works variations, which helped us save money and showed that the team genuinely cared about helping us stay within our budget.

Our pre-start appointment also went very smoothly. Alicia was incredibly helpful, patient, and knowledgeable, making the whole experience easy to understand. We were especially impressed by how quickly the team responded to our emails—every question we had was answered on the same day, which gave us great confidence and peace of mind.

So far, we are extremely happy with our experience and are excited to see the construction begin. We look forward to sharing another review during the build and again after our home is completed.

Stroud Homes

Stroud Homes

4.6 Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See allThumbnail
Denise C
  Verified

We love our new home and had a great experience with Stroud from start to finish. The quality of the build is wonderful and it was built within a… Read more

very reasonable amount of time. Jake oversaw our build and was very organised throughout the process. Highly recommend

Dechellis Homes

Dechellis Homes

4.8 Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See allThumbnail
Angela
  Fair Incentive Verified

Dechellis homes uses excellent suppliers who provide a quality product and selections guidance. They were all very thorough, knowledgeable and professional in all aspects of the process and we appreciated their assistance with our build. Show details

Webb & Brown-Neaves

Webb & Brown-Neaves

4.8 Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See allThumbnail
AndréWA
  Verified

We approached WB as one of a number of reputable builders. We chose to design and build our new home with WB as the service and experience provided… Read more

by Reece Hill was exceptional. Reece guided us through the design process offering his experience and expertise which was invaluable. We look forward to working with the rest of the WB team to move to the next stage of our build.

AusDream Built

AusDream Built

5.0 Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See allThumbnail
Akhanda G.
  Verified

I recently built my dream home with AusDream Built, and after going through the entire journey—from the initial design discussions and planning… Read more

through construction, selections, finishing and handover—I can confidently say that choosing AusDream was one of the best decisions I made for our home.

From the beginning, what impressed me most was their willingness to listen to what I actually wanted rather than simply trying to fit my ideas into a standard project-home design. I had a very particular vision for the house. I wanted something modern, spacious and premium, but at the same time practical for our family and designed around the way we live. There were many custom elements, details and changes along the way, and the AusDream team worked closely with me to turn those ideas into a finished home.

Quality of construction

For me, the most important consideration when choosing a builder was quality. A beautiful design means very little if the construction and workmanship behind it aren't equally good.

Throughout the build, I was impressed by the attention given to the structure, workmanship and finishing. AusDream didn't make me feel that I had to accept something simply because it was "within tolerance" or "good enough". Whenever I raised a question or wanted something looked at, the team was prepared to discuss it and find a practical solution.

The finished home has the solid, premium feel I was looking for. From the overall construction through to the internal finishes, cabinetry, tiling, electrical work, lighting and detailing, there is a noticeable level of care throughout the house.

A genuinely customised home

One of AusDream's biggest strengths is their flexibility.

This wasn't a situation where I selected a standard floor plan, changed a few colours and called it a custom home. I was personally very involved in the design and wanted to incorporate a number of ideas that were important to me and my family.

There were plenty of discussions along the way—some ideas were straightforward, while others required more thought and problem-solving. I appreciated that the team didn't immediately say "no" when something was outside the ordinary. Instead, we would discuss what I was trying to achieve and work through how it could realistically be incorporated.

That collaborative approach made a huge difference. The result feels like our home, rather than simply another house built from a catalogue.

Communication and dealing with issues

Anyone who has built a house knows that a construction project of this size will have challenges and decisions along the way. I don't believe a realistic review should pretend otherwise.

What matters is how the builder responds when something needs attention.

This is an area where I had a positive experience with AusDream. I was a very involved client and probably asked more questions than the average homeowner. When I wasn't satisfied with something, I said so. When I wanted clarification, I asked for it. The team remained approachable and worked with me to resolve matters rather than becoming defensive or disappearing once construction was underway.

That accountability was extremely important to me.

Value for money

When building a premium home, it is easy for costs to escalate quickly. My focus wasn't simply on finding the cheapest builder; I wanted to achieve the right balance between design, construction quality, inclusions and overall value.

Looking at the finished result, I believe AusDream delivered excellent value for the level of home we created.

More importantly, I never felt that the objective was simply to build the house as quickly as possible and move on to the next project. There was genuine pride in delivering a home that both the builder and homeowner could be proud of.

Local builder with a personal approach

Another thing I appreciated was dealing with a builder where the relationship still felt personal.

With a home of this scale, you are trusting a company with a significant investment and something your family may live in for many years. Being able to have real conversations, discuss ideas and speak openly when something needed attention gave me much more confidence throughout the process.

AusDream has also been a long-term supporter of our local community, including supporting the Macarthur Region Nepalese Community and its Teej celebrations for several years. As someone actively involved in our community, I value businesses that don't simply operate locally but also contribute back to the communities that support them.

The final result

The best compliment I can give AusDream is that the finished house reflects the vision I had when we started the journey.

There is a huge difference between looking at drawings and selections on paper and eventually walking through the completed home. Seeing all those individual decisions come together into one finished house was incredibly satisfying.

Friends, family and visitors regularly comment on the design, space and overall finish of the home, and I'm genuinely proud of what we created together.

Building a home is a major financial and emotional commitment, and choosing the right builder is probably the most important decision in that process.

Based on my own experience, I would happily recommend AusDream Built to anyone looking for a builder who can deliver a high-quality, customised home and who is prepared to work collaboratively with the homeowner rather than treating them as just another project number.

Thank you to the entire AusDream Built team for your patience, flexibility and hard work throughout our journey.

We didn't just build a house—we built the home we had imagined for our family.

Highly recommended. ⭐⭐⭐⭐⭐

— Akhanda

Wattle Court

Wattle Court

5.0 Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See allThumbnail
BenNSW
  Verified

★★★★★ Excellent experience from start to finish We couldn't be happier with our granny flat build with Wattle Court Homes. From the very first… Read more

conversation, the sales process was professional and everything was explained clearly, so we always knew exactly where we stood.

The admin side was just as smooth. The paperwork was easy to follow, and while it took us a little while to get the hang of Buildertrend, the team responded quickly to any questions and kept us in the loop the whole way through. The colour selection process was a real highlight; we loved being shown the different range options and levels before making our choices.

On site, communication was excellent and the build tracked right along with our expectations. The quality of the workmanship has been fantastic, and any small maintenance items that came up afterward are being sorted promptly.

Any variations along the way were costed quickly and explained clearly, with no surprises. Honestly, we can't think of anything we'd want done differently. it was a professional, well-managed and genuinely enjoyable process from go to whoa.

We'd happily recommend Wattle Court Homes to anyone considering a build.

Ben, North Narrabeen NSW

Hall & Hart

Hall & Hart

5.0 Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See allThumbnail
VnWNSW2 posts
  Verified

We’ve been in our new home for less than a month, but we couldn't wait to share our experience with H&H, as it has been truly exceptional. We’ve been… Read more

deeply impressed by the team, especially the quality of the build and the high level of professionalism shown throughout the entire process. It’s been a unique and rewarding journey for us.

As a full-time working couple, we designed this home for a large and busy family, which meant we had many specific requirements. Like many people undertaking a knockdown-rebuild for the first time, we felt a mix of excitement and uncertainty, and looking back, it’s incredible to see how far we’ve come. H&H’s process design was the first thing that caught our eye. It is transparent, customer-focused, and fit-for-purpose. From requirements gathering, designing and planning, all the way through to final delivery, we could clearly see how each step and task was tracked, completed on schedule, and delivered to a high standard. The project management and communication app they use (Basecamp) is also a great tool.

Most importantly, however, is the people. H&H should be proud of its wonderful team - we couldn't have achieved each milestone without everyone’s amazing works. There were countless discussions, meetings, documents, estimates, quotations, and design revisions etc. Our Project Manager, Mel, was no doubt super experienced and professional, keeping everything well-organized, planned, and clearly communicated to ensure our project stayed on track through the design, planning, and DA approval phases. The Estimator team and Designer team, always very helpful as well!

And when we faced some unexpected challenges, such as BASIX requirements that impacted our initial design footprint and budget, and an out-of-control issue with Ausgrid that nearly became a show-stopper at a critical stage, Morgan truly shed light on these problems!! The way he analyzed the issues for us and provided solutions and options that minimized both financial and time impacts left us deeply impressed. To be honest, without Morgan, we might have given up at some point! So, a huge thanks to Mel, Morgan and everyone else in the project team!

I’ll admit that by the time construction started, we were a little worried about how long everything would take. However, that’s when H&H really blew us away, and the final handover honestly exceeded our expectations! -- A massive thank you goes to our Site Manager, Nic Pianta, who made what we thought would be the most stressful stage feel surprisingly smooth. Every construction milestone was well-planned and completed, updates were regular, communication was clear, and we never felt left in the dark.

What stood out most was how involved Nic was. He visited the site regularly, was always available when we had questions, and genuinely cared about getting things right, not just getting them done. We had very few concerns during construction because everything was so organized and well-delivered. Like any build, there were a few small hiccups along the way mainly around suppliers, but Nic handled them seamlessly. He was always one step ahead, kept us informed, and resolved issues quickly and professionally before they became a worry for us. That gave us immense confidence throughout the build. The quality of the finished home is also fantastic. Even our private building inspector commented that there were significantly fewer defects than what they usually see, which truly speaks to the high standards Nic and H&H team delivers.

Building a home is a long journey, but looking back now, every step was worth it. We’re so grateful to everyone at H&H, and especially to Nic, for helping turn our ideas into a home our whole family will enjoy for many years to come!

If you’re thinking about building with H&H, we hope our experience gives you confidence. We certainly made the right choice!

Tullipan Homes

Tullipan Homes

4.9 Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See allThumbnail
Winny BNSW
  Verified

We recently built our home and are extremely happy with the overall result. The quality of the workmanship is excellent, and the finished home is… Read more

beautiful. Throughout the build, our site manager Dan D was outstanding. Communication was clear, timely, and professional, and we always felt informed about the progress of our home.

The only area where our experience could have been improved was after handover. While any issues that arose were eventually addressed, the response times for post-handover maintenance and repairs were quite slow, which was disappointing after such a positive building experience.

Overall, we are very pleased with our new home and would recommend the builder for the quality of the build and the excellent communication during construction.

Latitude 37 Homes

Latitude 37 Homes

4.7 Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See allThumbnail
DavidVIC
  Verified

The build with Latitude 37 Homes has been great and the team has been very helpful from conception to completion. The workmanship and the build quality is fantastic. We really appreciate the dedication of the team. Show details

Novus Homes

Novus Homes

4.9 Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See allThumbnail
Harry Patel
  Fair Incentive Verified

We had a fantastic experience with Novus Homes throughout our entire building journey. From the initial consultation right through to handover, the… Read more

process was smooth, transparent, and well managed.

The team was consistently professional, approachable, and responsive to our questions. At every stage, we felt well-informed and supported, which made what could have been a stressful process feel straightforward and exciting instead.

The quality of workmanship is excellent, with great attention to detail in both structure and finishes. Any minor issues were dealt with quickly and without hassle, which really reinforced their commitment to customer satisfaction.

Overall, we’re extremely happy with our new home and grateful to Novus Homes for delivering on their promises. We would confidently recommend them to anyone looking to build, and would happily build with them again in the future.

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See allThumbnail
BrockWA
  Verified

It was a long journey through no fault of the builders but since dealing directly with Aveling the experience has been much better. Mike Aveling… Read more

reached out personally to assist where he could with the situation we faced, which was appreciated. Taylor in the office has been fantastic, great communication and always comes back with the information requested and does so very efficiently. It was a long journey but in the end we are happy overall with the quality of the build and the communication throughout. Thank you.

H&L Victoria

H&L Victoria

4.9 Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See allThumbnail
BJJB
  Verified

VALUE FOR MONEY BUILD The team at H&L Victoria really step up when you need them. Their timely communication is absolutely appreciated when its… Read more

required. Amy regularly went above and beyond to ensure we were getting the best result for our budget. We have now built 2 investment homes with H&L and would certainly do it again. The entire process ran like clockwork, they were accommodating to design changes especially in relation to building heights in order to reduce ugly retaining walls. I highly recommend H&L to anyone looking to construct a new home especially in the current market.

Integrity New Homes

Integrity New Homes

4.7 Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
Rob2 posts
  Verified

If you are thinking of building a new home along the Limestone Coast, make sure you give the team at Integrity New Homes a call! As a realestate… Read more

agent I get to go through many homes and would say I have an eye for detail and have been accused of being to fussy. Felicity will keep you well updated along the way, makes sure you are well organised so there are no hold ups and is always happy to give her professional opinion on colours, tiles, etc. Deano is the most easy going builder to talk too. If you have an idea he will do his best to make it work for you. He is also willing to add in some suggestions that may save you some money or to create the look you want. They have a great bunch of builders with whom you can have a laugh, but they are highly professional on the job. Finally a great build can only come from having great subcontractors and the guys Integrity work with have been amazing. We are so grateful in the end result what you have created for our family. We look forward to having a beer or two with you on the front deck!

Everyday Homes

Everyday Homes

4.8 Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See allThumbnail
Meho B.2 posts
  Verified

We are happy so far with our process at everyday homes. We selected a home that suits our lifestyle and the communication with the team has been seemless. I would recommend. Show details

Homes by CMA

Homes by CMA

4.6 Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See allThumbnail
CherylQLD
  Verified

I built my custom design home with Homes by CMA 5 years ago. We have been through Cyclone and Earthquake in North Brisbane, without an issue at all.… Read more

Recently I discovered a water stain in my garage after heavy rains, I emailed CMA and I had the Maintenance Manager Angelo come out to inspect my issue. There was an issue with the timber around upstairs windows, replacement timbers ordered, and maintenance team, Mick and Steve came to site to repair. I couldn’t be happier with the build of my home and the after sales service of Homes by CMA. I highly recommend them. Thank you.

Vogue Homes

Vogue Homes

4.5 Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See allThumbnail
Brett
  Verified

Vishal was great to work with showing a more technical understanding of the building process than other sales consultants we spoke with, and was able… Read more

to help us navigate the difficulties of building in a flood zone. He was always happy to answer questions and talk to us at any time.

Vic Turnkey Homes

Vic Turnkey Homes

4.9 Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See allThumbnail
N Bhushan J.NSW
  Fair Incentive Verified

We recently built our home with Vic Turnkey Homes, and we are extremely happy with the entire experience. The build quality was excellent and very… Read more

much to our satisfaction. The finishings throughout the house were completed to a very high standard, and the workmanship clearly reflected great attention to detail.

Dean was wonderful to work with—calm, approachable, and always prompt in answering all our questions during both the initial stages and the finalisation process. His communication made the journey stress‑free and reassuring.

The interior selection process was also very easy. We were given well‑thought‑out standard choices from the interior designers, and we had the flexibility to speak with them directly to make any changes we wanted. This made the design phase smooth and enjoyable.

The entire construction process was well‑organised. At each stage, we received photos and clear communication, which kept us fully informed and confident in the progress. Our House was handed over well within the duration. During the build, Dean was always available to answer any questions, no matter how small.

The budget for the entire turnkey build was very competitive compared to the market, offering excellent value without compromising on quality..

Overall, we are very pleased with the final result and highly recommend Vic Turnkey Homes for their quality, professionalism, and excellent customer service.

InForm

InForm

5.0 Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See allThumbnail
Murray4 posts
  Verified

Inform was amazing to deal with. Every stage from initial discussion to handover was handled professionally and with great care. The quality of the… Read more

build was matched by the passion and commitment to excellence of every staff member we dealt with. If we were building again we would go straight back to them. Thanks Team

Fairmont Homes NSW

Fairmont Homes NSW

4.6 Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See allThumbnail
Dave Z.NSW
  Verified

Having moved in for a couple months now, I'm quite happy with the quality of our new home. Although the construction process had some hiccups due… Read more

to project manager turnover, the build was completed with no major defects and construction took just over a year from the slab pour. Any updates to selections were promptly communicated. The project manager or general manager responded quickly to my queries during the build and provided solutions to keep the build progressing.

There were a few small issues discovered after moving in, such as chipped paint, some missed gaps in architraves, and a missing door stop, which were fixed within a couple of weeks by the maintenance team who are very responsive.

Alphaline Homes

Alphaline Homes

4.9 Summary
  • Thumbnail
  • Thumbnail
  • See allThumbnail
Leon WilliamsQLD
  Verified

Great Building Experience – Great experience overall. The entire experience was smooth from design through to construction. Great team to work with, each member was a pleasure… Read more

to work with. Did a great job accommodating all our requests. Build was very efficient compared to other homes around us at the same time.

Provincial Homes

Provincial Homes

4.6 Summary
  • Thumbnail
  • Thumbnail
  • See allThumbnail
Grace W.2 posts
  Verified

Since the frame stage commenced in February, our build has now progressed to the completion of the roof and rough-in stage. Working with Provincial… Read more

has become smoother and more enjoyable as the project moves forward.

During construction, a few minor issues arose that had not been identified in the original plans. However, whenever I raised these concerns, Sales Manager George and Director Darryl responded promptly, and ensured the issues were resolved without impacting the construction schedule.

I would also like to express my appreciation to our Site Supervisor, Adam. He is highly knowledgeable, efficient, and detail-oriented. The coordination between different trades has been seamless under his management. During inspections, Adam communicated effectively with our independent inspector, and almost all identified rectification items have since been addressed in a timely and professional manner.

I will continue to share updates as the build progresses.

IMSU Homes

IMSU Homes

4.9 Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See allThumbnail
Nicole
  Fair Incentive Verified

IMSU built an excellent home with great quality! They were very accomodating to our needs with the home and are very supportive post build with any questions we have! We highly recommend Show details

Metro Homes SA

Metro Homes SA

4.2 Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See allThumbnail
Vanessa J.SA
  Verified

In this day and age, and especially in this market, securing your very first home is something that requires a mix of strategy, hard work and a… Read more

miracle. We are very grateful and happy that we chose Metro Homes SA building our very first home. From the beginning until handover, we felt we were in great hands. Going through the challenges of building were bearable as we were reassured by how professional, efficient and amazing the Team we worked with at Metro Homes SA.

Leanne, thank you so much for guiding us with the process. We were able to achieve what we needed in our home with the constraints we have with our land. Caroline, for being so prompt with our queries regarding payments and invoices Jordan, we sincerely appreciate your prompt responses to our concerns and supporting us with our requests. Thank you so much for being so patient and efficient. Angelina, for assisting us during our final selection process. Last but certainly not the least, Jan. You have been amazing! Thank you so much for what you do. You surely ensured that our home is built with optimum standards and even going above and beyond with some things in our home. Your dedication and proficiency with your work really showed through how our home is built with high quality. We are immensely grateful.

We are so sincerely blessed to have these amazing people as part of our Team, building our very first home. We certainly felt it was a miracle having you all working with us in achieving this life milestone that we felt was an unreachable dream before.

Thank you so much Metro Homes SA. We trust that you will continue your quality work and excellent service, especially for families that are building their home that require guidance and support.

We are very grateful and immensely satisfied and happy.

Hoju Homes

Hoju Homes

5.0 Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See allThumbnail
Soniya GNSW
  Verified

We recently built our dream home through Hoju homes. They have been exceptionally experienced to built our dream home with all the amenities that we… Read more

looked for within our budget. We searched multiple builders in the market before deciding to go with Hoju homes. When we visited their display homes, we were impressed with the inclusions and the finish. We approached Honey with our plans. In just couple of meetings, Honey made practical design changes, which elevated the overall design. The process was simple, quick and transparent. Honey is well informed and great at problem solving. There were attention to the detail and the pace they complete the build is phenomenal. There's no delays, no hidden costs and premium luxury build through out.The entire team is always available and their response is exceptional including the people who work at the site. Definitely recommend HOJU Homes for your dream home and make your dream come true. Thank you!

Beechwood Homes NSW

Beechwood Homes NSW

3.9 Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See allThumbnail
NarenNSW2 posts
  Verified

In October 2023, I entered into an agreement with Beechwood for the construction of my home. As part of this arrangement, I paid a deposit of $11,000… Read more

with the understanding that work would commence promptly and progress would be steady. Unfortunately, this has not been the case.

Beechwood's salesman at their Box Hill office was commendable, offering reasonable pricing and flexibility in design amendments. However, the planning and design team have proven to be extremely slow and inefficient. Over the past two and a half years, we've had to consistently push them for every minor detail, as they seem unable to handle simultaneous activities or take a proactive approach.

Responses to our questions, clarifications, or requests for small design changes can take anywhere from four to five weeks, even with our frequent follow-ups. Without our persistence, these matters would likely be ignored indefinitely. The salesperson, who initially promised control over the process, appears to have no influence. Despite their promising words, actions from their staff are lacking.

Moreover, the frequent changes in staff have required us to repeatedly explain our project from the beginning, leading to numerous errors and lost data, including colour and appliance selections. This has been a frustrating and exhausting experience, leading me to consider terminating the project multiple times over the past two and a half years. However, I've refrained from doing so after taking some time to reconsider.

The remaining journey with Beechwood seems too long, and I find myself lacking the energy and time to continue. The planning process has been delayed by over two and a half years, and the estimated costs have increased several times. It feels as though Beechwood relies more on customers' deposits than on building houses, as we rarely see reviews from customers who have received completed houses. In summary I have wasted my money and two and a half years of time with Beechwood for no outcome.