Anthony Grimwade and Richard Nowak in Sales have been wonderful. They are honest, helpful and extremely hard working. As far as Property management I cannot be happier with Loretta Truscott and Michelle Nesbitt. Michelle could not try harder if the properties were owned by her. She works hard and I receive correspondence from her out of hours, showing how conscientious she is.
Thanks very much RT Edgar!
Tom and the property management team at RT Edgar Toorak provide a friendly, responsive and professional service. They have excellent systems and are also flexible when managing our rental property. Thanks!
Condescending and unprofessional
We had a terrible experience trying to purchase with RT Edgar in Gisborne. The director we dealt with became extremely difficult through the build and pest inspection and we weren’t allowed to complete the inspection by the contract date. I know he did not pass on our requests to the seller as we met her and she confirmed this. He just refused to help in anyway, we lost the property as we couldn’t go ahead without completing inspections and to top off RT Edgar still have our deposit! Never work with them again.
A pleasing outcome was achieved despite the possess being protracted due to the Corona 19 virus challenges. Throughout the preparation and sale I was supported and informed throughout the process, along with my tenant. I wholeheartedly would recommend RT Edgar (Toorak) to any future sellers.
Professional property manager, with an eye for detail and good level of service.
We rented a unit from R.T. Edgar for two years. Apart from a glitch in the beginning, our experience of dealing with the company was mostly positive.Our property manger Tom has looked after for us during our stay and at the end of our lease,we hired the cleaning company recommended by Tom and got back full amount of bond deposit right away.
Excellence & professionalism at it finest
I had the pleasure of dealing with Annabelle and Cecilia in the purchase of my new home in Balwyn. Their helpfulness, knowledge & understanding was outstanding.
Cecilia was very patient & went above & beyond the call of duty to make the buying process as smooth as possible.
Her patience was greatly appreciated !
Outstanding support and communication!
Tom Newman became my new real estate agent after the landlord appointed RT Edgar as the new manager mid way through my tenancy. His communication and organisation made the transition seamless, and I was not unsettled by the change at all. Furthermore, when I was made redundant due to COVID-19, he liaised with my landlord to arrange a rent reduction, which was a huge relief.
Real Estate Review
The agent was professional efficient and very responsive to my queries. Any queries were answered in a quick response. The agent was very helpful to the purchaser and feel he has received the best possible price for the seller considering the current economic climate.
Thanks to Justine Harris and Mark Wridgway for your professionalism and outstanding sales ability with selling our home
A BIG thank you to Justine Harris and Mark Wridgway for selling our home after a failed attempt by our previous agent... These two make a great team, i highly recommend these guys in being extremely knowledgeable to market any type of property and get the best possible sales result! I would definitely use Justine and Mark again
Bought a townhouse through RT EDGAR
We are very happy with the whole experience. Anthony Grimwade was very personable and accomodating, he made time to allow us to inspect the property and answered all our questions and queries promptly. He was honest and accurate about the level of interest and likely outcome. His assistant Jack was also very helpful. Overall a big thumbs up!
The current sale of a rental property in Armadale was undertaken by Sara Case of RT Edgar.
I met Sara whilst I was looking at possibly purchasing an apartment and which subsequently I did not buy.
Fortunately I mentioned that I was planning to sell a rundown rental property which desperately needed some renovation prior to selling later this year, Sara convinced me to allow her to try and sell the property as it was.
I was very pleased with all aspects of the very short sale campaign, with no advertising she used all her energy and resources and a sale ensued within 2 weeks
A great outcome thank you..
Worst customer service in my life
Don’t go to RT Edgar Toorak. Find this agent for my parents( who can not speak English) on the internet. Before they coming for Valution.I send messages must have an Chinese sales agent to handle the whole job. The Chinese agent [name removed] only coming the first day for sign the contract. And then disappear. Never coming for open inspections and even the auction day. Her name is on the exclusive auction authority. How my parents do not know any English deal with this. And she later said she only do translation not the agent for this job. The...agent is [names removed].She don’t have responsibilities. And for our anger. She delete us from the we chat! When they ( 3 people) coming to Valution they told to my parents will easy to sell 1.5M before Christmas. The exclusive auction authority writes 1.2-1.3M is for solicit the buyer. They [names removed] are liar. Misinformation . Misleading. Bullying my parents senior citizen and from China. The biggest faults.They charge $6000 something for the advertising. And they put wrong bedroom number on there. 2 instead 3. And wrong carports number as well. Until auction day I find that. In China I can not view real easter.com.au. For the Front boards my parents want some house photos. They did not listen. And only put a green land. The house nearby station is wrong.... So many faults careless! Waste our time and fail to sold our house far far away the $1.5 if they coming the first day said the price they can sell is 1.1-1.2M my parents will not put on the market. It is defrauding customer. And [name removed] threaten me if not pay. They are the most powerful agent in the Toorak. Be careful your life. I swear to god. All the information here is true. And I have the conversation written and other evidence. Worst customer service in my life.
Our dealings were with Michael Ebling of R T Edgar (Toorak) in regards the purchase of a property. We found Michael to be professional, patient and understanding of our requirements and kept us fully advised during the campaign. We believe as purchasers, Michael helped negotiate a satisfactory result for both parties bringing the matter to a mutually satisfactory conclusion.
Have been renting with RT Edgar for a year now. The level of professionalism is very low. [name removed] is far from being able to solve any problems. Impossible to reach any agent, they simply don't reply. If you need to get anything fixed, I wish you best of luck in reaching out to them.
Perserverence and Determination Pay off
I was privileged to have Richard Nowak as the agent tasked with the sale of my property .
The property didn't sell at auction but Richard's persistence and dogged determination to get me a great sale result in the weeks after paid dividends. He was prepared to do whatever it took to get buyers through the property and secure a deal.Sunday openings , private inspections , after hours inspections, multiple chase up phone calls - nothing was too much trouble for this very hardworking professional .I am very grateful to Richard especially and RT Edgar as an organisation for all the work that was done to get me a great result !
An impressively professional handling of my property sale
From the first discussion I was impressed by the knowledge and efficiency of the two agents, James Paull and Sarah Case. Throughout the whole process this continued, my questions instantly answered, truthfully and courteously, and rational decisions made, with full consultation with me. They were always available, friendly and encouraging during what is usually a stressful experience. Their hard work produced very good results and I thank them very much.
Questions & Answers
I am a tenant in Moray street, South Melbourne. Two months ago, the property has some structural problem and I emailed to Simon Jones to try to solve the problem. He turned up and checked, then no more further action. I did email him another two emails, but no any respond. Please tell me who can look after my case?
RT Edgar ..RT Edgar
We have followed this up and believe the Albert Park office has been in contact this morning. Please do not hesitate to contact us however if you require further assistance in the future.
Can I please ask does RT Edgar do property manage in Melton South area?
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