Real Estate Review
The agent was professional efficient and very responsive to my queries. Any queries were answered in a quick response. The agent was very helpful to the purchaser and feel he has received the best possible price for the seller considering the current economic climate.
Thanks to Justine Harris and Mark Wridgway for your professionalism and outstanding sales ability with selling our home
A BIG thank you to Justine Harris and Mark Wridgway for selling our home after a failed attempt by our previous agent... These two make a great team, i highly recommend these guys in being extremely knowledgeable to market any type of property and get the best possible sales result! I would definitely use Justine and Mark again
Bought a townhouse through RT EDGAR
We are very happy with the whole experience. Anthony Grimwade was very personable and accomodating, he made time to allow us to inspect the property and answered all our questions and queries promptly. He was honest and accurate about the level of interest and likely outcome. His assistant Jack was also very helpful. Overall a big thumbs up!
The current sale of a rental property in Armadale was undertaken by Sara Case of RT Edgar.
I met Sara whilst I was looking at possibly purchasing an apartment and which subsequently I did not buy.
Fortunately I mentioned that I was planning to sell a rundown rental property which desperately needed some renovation prior to selling later this year, Sara convinced me to allow her to try and sell the property as it was.
I was very pleased with all aspects of the very short sale campaign, with no advertising she used all her energy and resources and a sale ensued within 2 weeks
A great outcome thank you..
Worst customer service in my life
Don’t go to RT Edgar Toorak. Find this agent for my parents( who can not speak English) on the internet. Before they coming for Valution.I send messages must have an Chinese sales agent to handle the whole job. The Chinese agent [name removed] only coming the first day for sign the contract. And then disappear. Never coming for open inspections and even the auction day. Her name is on the exclusive auction authority. How my parents do not know any English deal with this. And she later said she only do translation not the agent for this job. The...agent is [names removed].She don’t have responsibilities. And for our anger. She delete us from the we chat! When they ( 3 people) coming to Valution they told to my parents will easy to sell 1.5M before Christmas. The exclusive auction authority writes 1.2-1.3M is for solicit the buyer. They [names removed] are liar. Misinformation . Misleading. Bullying my parents senior citizen and from China. The biggest faults.They charge $6000 something for the advertising. And they put wrong bedroom number on there. 2 instead 3. And wrong carports number as well. Until auction day I find that. In China I can not view real easter.com.au. For the Front boards my parents want some house photos. They did not listen. And only put a green land. The house nearby station is wrong.... So many faults careless! Waste our time and fail to sold our house far far away the $1.5 if they coming the first day said the price they can sell is 1.1-1.2M my parents will not put on the market. It is defrauding customer. And [name removed] threaten me if not pay. They are the most powerful agent in the Toorak. Be careful your life. I swear to god. All the information here is true. And I have the conversation written and other evidence. Worst customer service in my life.
Our dealings were with Michael Ebling of R T Edgar (Toorak) in regards the purchase of a property. We found Michael to be professional, patient and understanding of our requirements and kept us fully advised during the campaign. We believe as purchasers, Michael helped negotiate a satisfactory result for both parties bringing the matter to a mutually satisfactory conclusion.
Have been renting with RT Edgar for a year now. The level of professionalism is very low. [name removed] is far from being able to solve any problems. Impossible to reach any agent, they simply don't reply. If you need to get anything fixed, I wish you best of luck in reaching out to them.
Perserverence and Determination Pay off
I was privileged to have Richard Nowak as the agent tasked with the sale of my property .
The property didn't sell at auction but Richard's persistence and dogged determination to get me a great sale result in the weeks after paid dividends. He was prepared to do whatever it took to get buyers through the property and secure a deal.Sunday openings , private inspections , after hours inspections, multiple chase up phone calls - nothing was too much trouble for this very hardworking professional .I am very grateful to Richard especially and RT Edgar as an organisation for all the work that was done to get me a great result !
An impressively professional handling of my property sale
From the first discussion I was impressed by the knowledge and efficiency of the two agents, James Paull and Sarah Case. Throughout the whole process this continued, my questions instantly answered, truthfully and courteously, and rational decisions made, with full consultation with me. They were always available, friendly and encouraging during what is usually a stressful experience. Their hard work produced very good results and I thank them very much.
Very Unhappy Buyer!!
l phoned about a house for sale in Ocean grove today, l rang multiple times and emailed no reply, when l finally got a hold of the director, and asked if l could schedule a time to look at the property as we could not make the open day, he was rude and was not accommodating, he also said he did not have to give me a reason why!! l will not buy or sell from this real estate very unprofessional and rude, l was left upset, why can't people just be nice??
great purchasing experience
Oliver and Abby were very helpful and supportive in the purchase of my off the plan apartment. we had a very pleasing experience. While Marshall White ignoring my emails. They worked tirelessly on the weekends to make adjustment to the contract. It is a good idea to consider RT Edgar as your first choice when you need real estate.
Persistence leads to the Goal
Helena, Tim and Sarah were chosen to sell our property because of the professionalism, enthusiasm and warm personalities. The presentation they presented was thorough and demonstrated they believed in our property.
I had bought through Helena previously and if she hadn't demonstrated persistence, I would never had purchased.
The same quality was demonstrated with this sale. This, together with Tim and Helena's closing skills were excellent.
Both Helena and Tim worked tirelessly to ensure that we and the purchaser, were able to find a price we could both live with.
I was very happy with the whole process and I trusted them get a solid result, which they did.
Avoid the Churn
Drags down the standing and reputation of the RT Edgar franchise. Went through the painful and time consuming process of changing over our rental properties to them. Within months were told the rent roll is being sold off to Buxton and clients are being offloaded. Spoke personally to the owner who assured me this was out of the blue, deal of the century, never to be repeated. Months pass and the remaining rental roll, those under management for less than 6 months, were now being sold off to Elite Rentals. Now we see they are back to their old tricks. New RT Edgar rental boards going up. How long before they get churned? Will never buy or sell through RT as a result. Time for an investigation by Consumer Affairs of their practices.
Excellent Customer Service
Tom Newman From RT Edgar was my property manager for over two years. During this time his level of professionalism was extremely high and if anything needed attention to it was fixed promptly. Although very busy Tom always responded to my emails quickly. He is an asset to his employer and I would not hesitate in recommending him to anyone requiring a rental property.
Anthony Grimwade and his team including Richard Nowak were exemplary when it came to selling our property. They were extremely diligent, communicative and constantly in touch. They were extremely up front and transparent. We could not be more satisfied or happier with the way they conducted the campaign and producing a good result!
- ‹ Prev
- Next ›
Questions & Answers
I am a tenant in Moray street, South Melbourne. Two months ago, the property has some structural problem and I emailed to Simon Jones to try to solve the problem. He turned up and checked, then no more further action. I did email him another two emails, but no any respond. Please tell me who can look after my case?
RT Edgar ..RT Edgar
We have followed this up and believe the Albert Park office has been in contact this morning. Please do not hesitate to contact us however if you require further assistance in the future.
Can I please ask does RT Edgar do property manage in Melton South area?
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.