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37 reviews
James F.
James F.2 posts
  Verified

I ordered a power supply board for my Thetford fridge. It arrived in quick time. Unfortunately the new board was faulty(not RV Parts fault). I notified them of the problem and details they required. They immediately sent a replacement board via express post. Replacement board fitted and working correctly. I cannot praise RV Parts Express more… Read more

highly for their rapid response in both postage times and how professionally they processed my warranty claim. I highly recommend RV Parts Express as an RV parts supplier!

Jimmy of Port Adelaide
Jimmy of Port Adelaide7 posts
  Verified

I ordered a power supply board for my Thetford fridge. It arrived in quick time. Unfortunately the new board was faulty(not RV Parts fault). I notified them of the problem and details they required. They immediately sent a replacement board via express post. Replacement board fitted and working correctly. I cannot praise RV Parts Express more… Read more

highly for their rapid response in both postage times and how professionally they processed my warranty claim. I highly recommend RV Parts Express as an RV parts supplier!

David
DavidWA
  Verified

I have been trying to contact them for three days both via email and phone. No reply’s. Are they that busy they don’t want to answer or sell anything! Very poor customer service

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Allan Law
Allan LawQLD5 posts
 

Just received my order of 2 RV flap eliminator end pieces for Fiamma awning. Absolutely useless!! Not the correct one's. Maybe for an earlier model, who knows. They certainly don't/won't fit my Fiamma s45 awning $30 wasted!!!!

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Sharon
Sharon9 posts
  Verified

Fantastic Customer Service with online purchases – Such a professional company to deal with. Guys go 100% with customer service. Every item arrived earlier than expected. Best prices. These days very rare to get such wonderful staff, a credit to this company. Well done. Sharon Morrison

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Jim
JimQLD
 

Great price, prompt delivery – Ordered 2 privacy screens for our new caravan on Sunday. Got to the checkout stage on 2 different sites. Opposition price was $208, RV Parts was $166. And it arrived Wednesday. Awesome!!

Positive reviews

Neale
NealeNSW2 posts
 

Very very happy customer – We ordered a replacement awning on a barrel and unfortunately we discovered it was damaged in transit. We could not see the damage until after installation when we unrolled the awning. RV express offered a replacement or compensation given it was already on the van. We were extremely happy with their service, communication and the outcome. We will definitely use them again.

Dianne Naysmith
Dianne NaysmithQLD8 posts
 

Happy camper – Ordered a new microwave 28 th October no drama easy as got delivered Friday 1 st November. Very happy with my purchase now to use it. Would recommend this store.

Sibron
SibronWA58 posts
  Verified

Impressive customer service – I ordered some replacement parts on Saturday after a storm, in a bit of a panic because they seem to be hard to get hold of. Made a claim on insurance for the repairs on Sunday and found they want to do it their way and don't want the parts I ordered. I sent an email explaining what had happened and they refunded the $2k Monday morning without any fuss.

Negative reviews

David
David3 posts
 

Buyer beware I ordered a NEW 3.3kg sphere washing machine motor from RVpartsexpress, they sent me a reconditioned motor, when I contacted them they told me they only have new stock and to send a photo of the motor, the reply email offered me a refund of $25, which I refused and told them I was taking it to a white goods repairer to confirm my… Read more

suspicions, their next email told me to throw it in the bin and I received a FULL refund. Confirmation the motor was NOT NEW.

happy camper
happy camperQLD4 posts
 

awfull service – started out awsum, great price super prompt delivery, i purchased a suburban hot water system ,it is 3 months old and has played up since we got it , i have emailed over and over and had 2 responces , both useless, and now nothing, i have a brand new appliance that they wont help me with , looks like price isnt everything, will i use them again… Read more

.no , will i keep telling people about there service or lack of yes, we live in our van and its our only hot water system and i had told them this, you would think there would be some priority there, clearly not, if you cant back up your products , dont sell them, i will email suburban in the states and let the know of this rubbish service ,

Brad rev
Brad revVIC2 posts
 

A little disappointed.☹️ – Fast service. But a little disappointed that my bed saddles I ordered did not come. No we're on the invoice did it say we're unavailable. But I wasn't charged for them on the delivered invoice The original order definitely states that I have paid for them and so does my bank account. So feeling a bit let down. Maybe they are still coming?? Just… Read more

some better communication would be nice. I was looking forward to using this company a bit not sure now.

Recent reviews

Lisa M.
Lisa M.
 

Amazing service – We ordered an awning, it arrived, unfortunately damaged. RV Parts Express sent out a new one straightaway. The 2nd one arrived in perfect order. I can not recommend this company enough, they were perfect and if I need more items, they will be my 1st stop. Thank you RV Parts Express you're wonderful.

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Christian
ChristianNSW2 posts
 

Twin cell solar – We ordered a solar panel 200amp twin cell very happy with it, great timing for delivery , ordered on Monday , delivery on Wednesday QLD, well packed , free delivery is always a bonus .

Debjo
DebjoSA3 posts
 

According caravan cover and service delivery – Purchased a Adco Hduty 22ft caravan cover on line delivered within 4 working days by rv parts express EXCELLENT product at the best price and cannot fault delivery tracking update and delivery at home left in a safe place. Very happy with this company would buy from them again whenever the need to spend.money arrises. Kym

Tawanda T
Tawanda T4 posts
 

2x sphere solar panels, regulators and lithium batteries – Bought 2x solar panels, 2x lithium batteries for fraction of the price. They honoured their price mistake and was happy to sell me at that give away price before amending it. The products were shipped in less than 24 hours through I had optioned standard shipping. The guy whom I talked to at Rv Parts express was very helpful and professional. … Read more

I wish if I rember his name I could have mentioned him here. The freight company used was very professional contacted me via phone about pending delivery to make sure I didn't miss it. The parcels were well packaged delivered with care.

Irene K.
Irene K.WA9 posts
 

Great service! – What great service! Ordered a Fiamma F45 awning on June 9 and it was delivered to rural WA on June 21, right on the anticipated delivery date. Packaging was excellent, the awning arrived in perfect condition and the price was unbeatable. Thanks for a hassle-free experience. Thoroughly recommend this seller.

Peter T
Peter T3 posts
 

Super fast delivery – Bike rack was delivered unbelievably fast. Took less than 3 days & we live in regional south australia !! Thanks for the prompt service, would recommend this company to others for RV parts.

AlanB
AlanBVIC15 posts
 

Excellent Service – On Sunday I ordered a Furrion Vision S camera for my caravan, I was surprised when it arrived in regional Victoria on Tuesday. The price was more than competitive with other suppliers. Camera fitted to my pre-wired van within 10 minutes. Pleased with the supplier and product.

Cynthia
CynthiaSA2 posts
 

INCORRECT PART ORDERED – I made a mistake with the part ordered. Returned it without any issues and had the correct part sent to me and paid the return postage. MY MISTAKE ORIGINALLY and they pay the postage. Both my emails to them were answered so quickly. WHAT BRILLIANT CUSTOMER SERVICE. Kathleen you are a gem. THANK YOU.

Ed Turner
Ed TurnerVIC
 

Unbelievable service!! – I ordered an Adco caravan cover, $100 cheaper than other suppliers, late on the Wednesday 29th of September. It left Sydney on the Friday the 1st of October, couldn't believe it when the courier rang our door bell today Monday the 4th with the goods! Great Service! This company will be my first reference point for future RV purchases.

Keith
KeithQLD2 posts
 

Product purchase – Genuine part at a competitive price. Very fast despatch and delivery. Will be sourcing RV parts and accessories from this dealer for future equipment.Would recommend to purchase from RV Parts Express.

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Miss
Miss12 posts
  Verified

Great products, Competitive Pricing, Quick Freight – RV Parts Express sell a great range of products at competitive prices. Freight was very quick and products were packed safely and arrived quickly. Will definitely use again for my business purchases!

Louise
LouiseNSW4 posts
  Verified

This is a fantastic company – I have used this company previously and thought they were good but this time....... Placed the order at about 5.30 pm Sunday Delivered by 12 noon Tuesday and exactly what I ordered. Why go anywhere else

Sue
SueNew South Wales2 posts
 

Great Supplier – Placed an order for a Fiamma bike rack for my caravan, great price, came as described, fast delivery and I am very happy with the product. Would highly recommend this supplier. Thank you!

Isla
Isla2 posts
 

Excellent Service – Ordered a CAMCO caravan cover it arrived very quickly but unfortunately some of the buckles did not work spoke to very helpful staff explained and sent in pictures of faulty part. Was rectified very quickly. Would definitely recommend this company

Peter M
Peter MQLD
 

Unbelievably quick delivery service and quality product – Ordered a motorhome cover on Tuesday, and it arrived in regional Qld on Friday, beating the motorhome to arrive. Unbelievably quick delivery and the product was perfect. Product was also much cheaper than others I considered on the net.

Tony
TonySA3 posts
 

Fast, reliable service – Thankyou for my smart tv, your service was outstanding. I would highly recommend you to customers. Have bought many things from this company and never had a problem. Keep up the good work.

Greg and Kerrie
Greg and Kerrie
 

Excellent and quick service – Had to order a part for our camper trailer. Expecting it might take 7-10 days. Arrived in 2. Excellent. Would definitely recommend RV to others for their prompt and professional service

Paul G.
Paul G.QLD28 posts
 

Good to deal with – We had an issue with an item purchased from RV Express, their reaction was immediate and the item was replaced speedily...we would have no hesitation in purchasing from this company again.

Brennie
BrennieVIC2 posts
 

Such Fast Delivery! – I ordered some spare parts for my pop top skirt & couldn't believe how quickly they came! Excellent price, excellent product & service. Thank you. Highly recommend. I would not hesitate to order from them again. :)

Gary
GaryQLD4 posts
 

First time buyer – I purchased a motorized caravan mover this week. Delivered to my house in 48 hours. Item was well packaged and included 2 free chairs! I'm impressed with the efficient service.

Ikion
IkionQLD7 posts
 

Good prices fast postage – This is the second item I have bought the last item was a trailer mate jack sent to Ceduna and this item a Shurflo pump on special , ordered on Tuesday 29-01-19 and collected from Sorell Tasmania on 1-02-19 , great price and excellent delivery

Poopypete
Poopypete
 

Excellent service! – I have bought things from these guys a few times and their service is amazing! Next day delivery even..UFB Very happy with their prompt service, and their pricing is sensational. I would certainly recommend you to others.

Deedee
Deedee
  Verified

Warranty support – We had a problem with the product we bought from them 2 years ago. Prompt courteous service they assisted in the warranty claim and the product was quickly replaced without any hassles or delays well done!

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